Submitted an online form requesting a test ride and within minutes Marcia answered we were welcome to come over. On arrival Ric patiently explained options and had already set up a test bike to accommodate us—two seniors with very different heights and weights. Within 10 min we were test biking on the quiet neighborhood streets. What fun! We bought the used model Ric had set up for us oldsters and are having a lot of fun getting out in our neighborhood. Nice people, awesome shop.
Rick and Marsha were so helpful. They went above and beyond and their customer service skills are a step up among most service shops Ive dealt with. I highly recommend them. Thank you, we are enjoying our new tuned up and fixed bicycles!
Great customer service and worksmanship. I would recommend House of Tandems over any other bike shop in or around Houston.
These guys are amazing. They are immediately a combination of old friends and godfathers that take care of you. Thank you for all what you‘be done for us!
Marcia and Ric are outstanding -- deeply knowledgeable about all things tandem, unfailingly pleasant, and reliable and efficient businesspeople.
On three separate occasions we needed assistance from Owners, Ric and Marcia of House of Tandems, and they didnt disappoint on any occasion. Each time offering professional advice and service. They are extremely knowledgable about the unique requirements of tandem equipment, fit, function, and serviceability. If there were six stars, they would get it! We highly recommend!
Be sure to call ahead since this place operates by appointment only. The owner was nice and knowledgeable, with the parts I needed for my wheel build on hand at a low cost. Ill definitely keep House of Tandems in mind for my next parts purchase. Also, where else are you going to find a bunch of tandem bicycles that you can try out before committing to a purchase?
Thanks for helping me and the free advice
These people are amazing. Right before a big trip with my daughter we found a major technical problem with our ride. The local shop really had no idea what to do. I called Ric and explained the situation. He knew exactly what was going on and how to fix it. He even got on the phone to explain it to the local shop and then we Fedexed them the parts. I wish Ric had done the work but at least we can ride. Those of us who love tandems know there are subtleties and complexities. Knowledgeable professionals make all the difference. (And they are ultra nice)
Had a great experience renting our bike from House of Tandems. Great staff and even better service. Thank you
Love Ric and Marsha!
Great folks to work with. Came in from Kerrville with our tandem. They prioritized our work so we could get outa Houston. Good folks
Ric gives such careful detail to his Hawthorne Tandem. They are works of art.