user
NAPA Auto & Truck Parts
428 E Robinson Ave, Springdale, AR 72764, United States
Appearance
NAPA Auto & Truck Parts
Comments
St
Review β„–1

Mauricio was very professional and efficient. Makes me want to come back to this particular Napa Store 😊

B
Review β„–2

I grew up in Florida working on trucks with my grandpa and we lived in Napa all the time when I was a kid. I definitely have to say out of all my experiences in Indianapolis auto parts store this is my best experience by far not only did the owner Craig Campbell have every part I needed for my truck in stock but he also gave me a better rate than any other store locally and waited 2 hours after they were closed to be sure that I would have everything I need In order to get my truck running. He even allowed me to come in and was my hands when I was done, at nearly 9pm! He was also very knowledgeable about the parts and the different specifics. I would rather this store 100/5 because 5 out of five isnt enough. Highly recommend taking your business here for all autopart needs.

Ro
Review β„–3

Great people, knew exactly what I needed. Was in and out quickly.

Ja
Review β„–4

There was a blonde girl there today who seemed to just rather play on her phone while everyone else around her worked. She had a very snarky attitude towards everyone. I feel bad for the employees at the store.

Ch
Review β„–5

Very helpful staff & they have a lot of parts in stock. If you are expecting a typical part store, sorry not here. Everything is in the back and common oils, antifreeze and tools are on the shelf but everything else is obtained by the staff. Its like going to a dealership.

Go
Review β„–6

This place is amazing! Summer...I think her name is, she is amazing! They best service ever! So professional and polite!

Ta
Review β„–7

The folks here are so knowledge about auto parts-if they don’t have it-they will find it. The delivery service is a life saver. It’s so helpful to realize I need a part, call up NAPA, they deliver the part to my shop and I was able to keep working while I waited for the part. It only takes a few minutes and the delivery driver is there with a smile (face mask-I can see her eyes twinkle) and a part with a guarantee. And if I ordered the wrong part-they can even help me with that. Great service, unbeatable selection, knowledgeable staff

Je
Review β„–8

Great people skills and they always get what my business needs at far Prices.

Bl
Review β„–9

Was really impressed with stores quality and quantity of parts and accessories. I needed a steering sector for my heavy duty truck and got exactly what i was looking for and after fixing the truck was even more impressed by the quality of the replacement part. Truck drives like new again and had zero issues out of the new part.

mi
Review β„–10

I haven’t seen an auto parts store with this much on-hand inventory. They had exactly what I needed for my diesel truck. The facility was clean and organized and the staff was friendly and accommodating. I definitely felt welcome as a female customer. Highly recommend them for all your auto parts needs.

So
Review β„–11

Best auto parts store around. Eric and Scott were a wonderful help and knew exactly how to find what i was looking for! all of the staff was extremely welcoming and nice. the store was clean and well kept. Craig definitely knows what he’s doing!

Mi
Review β„–12

The manager was awesome. Helped me with all the parts I needed for my car and even gave me a lift when I couldnt drive the car to the shop. Great place, will be a returning customer.

To
Review β„–13

Hands down best customer service in springdale Arkansas juan s went the extra mile to help me fix my problem and explaining the options that I have

B
Review β„–14

Great parts good prices n awesome customer service. Thank you Napa!

Sa
Review β„–15

I’ve never seen a parts store with more inventory or nicer staff! They were very helpful and knowledgeable. I was very impressed with how clean the facility was as well. I will definitely be going back in the future!

Ch
Review β„–16

First time in this store. Extremely helpful, courteous and knowledgeable staff. This will be my new parts store! Great experience.

mi
Review β„–17

Only store that didnt have to order my shocks for my truck, and the right price..Two thumbs up!!

Ca
Review β„–18

Amazing experience. The staff is so genuinely warm and helpful, the store is clean, and everyone went above and beyond to answer my questions. Highly recommend!

Ma
Review β„–19

This was such an easy, pleasant store experience. The staff was friendly and the space was spotless. Definitely worth bookmarking!

Ti
Review β„–20

This store has a huge inventory. This is the most automotive parts I have ever seen. I know they will be able to supply all of your needs. I wish them the best in opening the store.

Mi
Review β„–21

Craig at 420 E Robinson was a tremendous help in locating the right hydraulic hose and fittings for us after we had called several different stores with no luck. Thanks to Craig and his staff for knowing how to do their job and having excellent customer service skills!!

Li
Review β„–22

Went above and beyond service. I was stranded. Very nice store.

No
Review β„–23

Excellent establishment with knowledgeable staff!

Am
Review β„–24

Eric and Ubado helped with a nightmare part change on my Buick would always recommend coming back the staff here always help out to the max!

Do
Review β„–25

Love this beautiful store. I will be spending a lot of time at NAPA. Good people and great service.

Ea
Review β„–26

Great to have access to such a huge selection of parts and the staff is very knowledgeable.

La
Review β„–27

Very helpful staff. Nice clean store and great service!

Ma
Review β„–28

Nice store! They had just what I was looking for and I received great service!

B
Review β„–29

Great new store! Friendly, knowledgeable staff! Huge inventory!

Sa
Review β„–30

Have dealt with Jon and Robert at the Eureka Springs location for a while because that is where my work is mostly based. But was in Springdale and needed a part the other day and so I stopped in the new store. WOW...it is by far the nicest clean and very organized parts house. They had the exact alternstor I needed as well and tips for ease installation.. will ALWAYS recommend Napa No matter where I am, ES or Springdale.

Li
Review β„–31

Super clean store!! Wonderful employees and so helpful!! Best experience at a parts store!!

Al
Review β„–32

This store had everything I needed! Super convenient, helpful staff. I’ll be back!

Th
Review β„–33

Not very knowledgeable. But they eventually found what I was looking for.

Ki
Review β„–34

Awesome store with great help. They even loaned me a book to take and find exactly what I needed.

St
Review β„–35

Great experience- I’ll be back!

Cl
Review β„–36

Great service and a huge selection of parts!

__
Review β„–37

Nice friendly people.

re
Review β„–38

Very good attention thanks

Jh
Review β„–39

Excellent atention

Jo
Review β„–40

What they sell there is of very good quality

Lu
Review β„–41

The best there is

ri
Review β„–42

πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Information
15 Photos
42 Comments
4.8 Rating
  • Address:428 E Robinson Ave, Springdale, AR 72764, United States
  • Site:http://napaonline.com/
  • Phone:+1 479-347-2022
Categories
  • Auto parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations