I had done research and had good idea of what tire I wanted. I was aware of the aggressive costing offered by the giant retailers including online purchase options. Called Garrett Tire and from beginning to end they surpassed my expectations. Professional on the phone. INCREDIBLY knowledgeable about tire options. Scheduling was super convenient as they have an option to have their state of the art service installation van come to your home or place of business to do install on the spot. At the end of the day, I was able to do business with a local establishment, received fantastic service, at a cost that was equal to or better than available anywhere else. I highly recommend Garrett Tire for any of the multiple services they offer.
Excellent and honest mechanics. Respective and honor their word. Quintessential professionals!
Have used Garrett Tire and Auto for the past three years for tires and oil changes and recently to repair an electrical system and air conditioning problems. Their service is excellent and will work until the problem is fixed. Staff knows their business, friendly, and easy to work with.
The crew here are great. Had an oil change here and was sent a report on my vehicle as soon as they finished even before I paid. Have full confidence in this auto center.
Comfortable wait and fair prices. Relaxed staff all business no pushing to upsell. Needed two TPS sensors and they harvested one off my full size spare and rim and saved me money.
We have gone to Garrett Tire and Auto for years. They always do good work and shoot straight with us. Highly recommend them!
Great place to get a tire changed and the even take Wright Express. Had a flat and had to call around several places but when I spoke to ole Chase he said to. One on in and he would be able to fix or replace the tire. Got there in the middle of the afternoon and was gone within two hours. Great place
We really love how fast and honest Garrett tire and Auto is. They have a automated system that sends a very detailed report when your car is ready for pick up including pictures which is very helpful. Additionally they have told us before when work does not need to be done which helps me have more confidence that they are not just going to make up things to work on to make money.
The best tire shop in the area! Great customer service whether you are having tires ship to them for install or purchasing from them. Tyler and Chase are great to awesome to deal with :)
We have used Garrett tire for yearsThey are helpful, trustworthy and efficient.We recommend them highly.
Ive got to Garrett Tire multiple times over the last year for new tires, maintenance, and replacing damaged tires. Every time they take great care of my car, get me in quickly, and are straight with me on pricing and recommendations. The staff is top notch and the techs are incredibly knowledgeable.
Knowledgeable, professional and thorough...diagnosed what dealership missed and fixed issue for less!
Went here for a tire patch after I ran over a nail. I was frantically trying to find someone to fix it so I could make it to my appointment later that afternoon and they were extremely friendly and worked with me to get my patch done quickly. I’m so thankful for their willingness to help and they did a fantastic job at a reasonable price!
Excellent service it was not particularly inexpensive but fair. They did what i asked exactly like I wanted. I think they are quite competent. The quote they gave me on a set of new P Zeros was reasonable. I think I will continue use them. Also its a locally-owned business.
Great experience! I had a flat tire at my house after I realized the curb check I accidentally did the night before had resulted in a slashed tire. I called Garrett’s Tire, after visiting with Tyler over the phone and sending a picture of the damage, we determined a new tire was needed. Instead of me trying to place the donut and such, etc etc. he simply ordered a new tire, came to my driveway and replaced the tire all within 24 hours of me calling!! I am so impressed with the professionalism, customer service, and timeliness of Garrett’s Tire!! Thank you!!!
I purchased my tires from simpletire.com I had them shipped to Garrett tire and auto Center in Springdale. These guys were very professional I do recommend the shop.
It’s been the only place that will have my vehicle in and out in a timely manner. Without charging an outrageous amount. Will definitely continue to use them.
Used their mobile service for new tire installation twice, will definitely use them in the future. Priced competitively, and they came right out to my house put new tires on my truck and suggested and were gone. Great service
The men at Garrett are exceptional! They always keep us informed and will call if they encounter an unforeseen problem. Their work is first rate and prices are very good. They deliver every time and we have yet to be disappointed. They have our business from now on! Good people!
Great selection of tires with competitive price. friendly and outgoing staff that have been taking care of us for years.
Good service with knowledgeable mechanics. I drove away with a faulty oil filter, so I was quickly back in their lot. Several workers stayed late after closing to make sure my vehicle was running smoothly; they even had me come back the next day so they could check on it and clean up the when engine free of charge. Ive already taken my other vehicle in for a tune up and happy with the results on that car as well. Bravo! Two thumbs up!
I now have a tire shop in NWA. I was worried because I recently moved back from the Weatherford, Texas area, where I had the best there could be. These folks are on the same level.I had a flat on a trailer and a slow leak on my pickup. These guys knocked the work out in no time for a reasonable price.I know theyre reasonably honest because they didnt try to sell me stupid nitrogen. I can tell theyll be honorable folks, anyway, though.
These guys are just the best (especially Tyler). If you want things done perfectly these are the guys. If you need emergency tire repair Tyler comes out in his awesome truck and fixes your tire right!
Quick service had a appointment showed up a little early and they got me right in .
Fast, efficient and at my house. Great service I hope remains an option after the pandemic.
They know what theyre doing very experienced!The customer waiting area is very clean, very knowledgeable, and very good customer service! I grew up with a father having a repair shop in Springdale that this is a very down home Springdale atmosphere.
The staff and mechanics at Garrett are always professional and very customer oriented. There is a reason they are always busy.
Ive been using this establishment for years. Both Tyler and Chase are attentive and professional. My family has had a long series of cars repaired and maintained here. I highly recommend them to be anyones family mechanic.
I have been taking my vehicles to Garretts for nearly 14 years. They are trustworthy and their work is top notch. I highly recommend.
Very professional and efficient service. They don’t rush the customer or the service. Thorough and diligent to complete the inspection during the service. Upfront with diagnosis and cost. Would recommend Garrett Tire to anyone with automotive service needs-not just tires!
I’ve used Garrett Tire several times and have always been very impressed with communication, quality of work, and integrity. They will make the situation right if there’s any question at all about it. Recently, they honored their workmanship warranty with me and I didn’t really think it was their fault. I tried to pay them for the labor and they wouldn’t even entertain it. I offered to meet them halfway and split the cost, but they wouldn’t allow it. I’m so glad to have found such a great place!
Great service. All new brakes front and back. Good people.
I went in the first day and wasted their time. Sorry for that. When I got the ok from the bossman with proper information I called the shop back. They were so pleasant and made me feel alright about the day before. thank you for that. The service was outstanding. My car is so happy thanks again. The wobble in the front end is completely gone. Doing what I do for a living I have to completely rely on my car because of GARRETT TIRE AND AUTO CENTER I CAN .THANK YOU
Garrett Tire does a great job. They get me in and out quickly and are very fair and reasonable. The drive from Rogers to Springdale is worth it to get such good service. I have bought at least 5 sets of tires over the years as well as service work. Tyler and Chase are outstanding to work with.
I always get great service at Garrett! I love their 21 point inspection follow up on an oil change - It’s emailed to me with pics and and a point by point detail. They communicate extremely well - and they are very consistent. I trust them with my old Jeep CJ5 and with my new BMWs. Highly recommended.
I have been going to Garrett Tire for a number of years, and I have always been satisfied with their service. They are dependable and take pride in doing the job correctly.
Amazing customer service. Knowledgeable information about your vehicle. Great technology sent right to your email with detail facts about your vehicle. Good rates and fast service. Professional employees and impeccable results. Thank you for taking care of my family vehicles!
I took my car in for diagnostic amd possibly repair. I was given an estimate and just the part itself cost 672.00. I was told that was oriellys auto parts cost. I looked and the actual price through them was 644.00. I also found the exact part through Ford motor for 123.00. The auto declined to allow me to purchase this parr so I took my business to another shop that is putting the Ford part in for a fraction of the cost.
I definitely give 5stars for any service I’ve had done. Chase got me in without appt when I was had low tire, couldn’t find anything wrong with tire. I appreciate your honesty and really like my run flat tires, so I don’t have to worry about getting stranded with a flat. Thanks for great service!
Great customer service, excellent job aligning my car, and they didnt overcharge me, which is what I feel like happens at the Honda dealership. I will definitely use them again!
Always great service!
Fixed the shimmy and riding smooth again. Thanks!
Always a very pleasant experience at Garretts. Friendly staff and they do excellent work. I have been using them for both commercial work on fleet vehicles and my personal vehicle. I would highly recommend them to anyone that needs something done from simple oil changes to replacing front end work and everything in between.
Easily the best shop Ive been to in the last 15 years. Very quick services and prompt communication as well! I got a flat tire a while back, and Garrett Tire and Auto fixed it right before closing. I decided to take one of my vehicles to get rear brakes done, and they did them for a great price in less than an hour. We will continue using them for all of our auto needs.
Very knowledgeable and friendly staff. Chase is the best. I’ve used their services several times and will continue to be a loyal customer.
Quality work at affordable prices! Ill be back for my routine maintenance.
Expert efficient honest service. Reasonable price for trustworthy work. Thankful for Garretts!
The customer service is incredible at Garrett. I went to several different shops and dealers to find a shop that was transparent and honest and Garrett excels and surpasses expectations. Garrett has long-standing employees and a long time loyal customer base. I highly recommend taking your vehicles to Garrett. They are a full service shop that you can trust to keep you and your family safely on the road at a very competitive price.
Quickly took care of an alignment for me. Fair price too! The gentleman at the front desk was very knowledgeable and appreciated my business. They will be my first option moving forward.
I was thoroughly impressed with Garrett Tire and Auto. My daughter attends the University of Arkansas and we live in Kansas City. Her car broke down. I called Chase (either Owner or General Manager) and discussed the issues. Not only did he get the car in right away, he diagnosed and fixed it quickly and reasonably. As an out of state parent, its nice to know that there are still honest people in this world. Dont hesitate to call Chase!
We have used Garrett Tire and Auto Center more than once. Each time our experience was awesome! The mechanics are knowledgeable and professional. Out of any place weve taken our cars through the years, Garrett Tire beats them in price, great work and service.
Great experience! Thorough inspection! Will definitely be coming back!
Fast and honest
Quality service, great prices, and courteous staff!
I have used them for years. The mobile tire service is excellent. I had a flat on my trailer without a spare. Tyler had a new tire on my rim on the side of the road in less than an hour!
Great place. Will miss them as we are moving
Accommodating service. Trustworthy over many years of providing service and repairs to my family’s vehicles.
My trailblazer was in need of some repairs so I decided to try Garrett tire and Auto because they had so many positive reviews. It was the best decision I made. Extremely friendly and knowledgeable. I was on a budget and they helped me to decide what needed to be fixed right then and there and what I could put off for later. I had a wonderful experience. My trailblazer is back on the road and running fantastic. I pride myself on giving solid and truthful reviews. If you are in need of any Auto services small or large give them a try. I honestly dont think you would be disappointed. Thats one mans thoughts and opinion.
They were able to squeeze my truck in after I leveled it, and they did a great job. Nice place, good service. Will recommend them moving forward.
Fast. Knowledgeable. Fixed my Prius in no time! Chase was polite and professional. Will be back if need any more work, highly suggest this place!
I liked the customer service and they found the problem and explained in detail within two hours.👍👍.
This last week on both our 2008 Sable Premier and 2012 Ford Expedition XLT per your lube/tire rotation offer. As we just recently moved to Springdale from Texas we were not familiar with viable service outlets for our automobiles. The Sables work was on a coupon and based on what was included I went ahead and ask the same service on my Expedition. Again, the service was completed within the time-frame given and the price on the Ford was extremely reasonable. We will be back!
My family and I have used Garrett Tire for a number of years. They’re professional, efficient, intentional, and continuously go above and beyond!! I can’t thank them enough for helping us out!
Garrett always provides us A+ service at a fair price.
Great group of guys who I have been recommended several times. Prices are about average for a tire shop. Anything with cars is expensive but they arent the highest, but also arent the lowest. You get what you pay for but regardless the price, the guys at Garrett do a very good job, are pretty speedy, customer friendly, and just looking to help. They do a wide variety of services, not just tires.
Always top notch service and customer care provided...highly recommend this team of professionals!
They have always given me great service and honest prices. They are dependable and helped me with my vehicle even when I didnt have an appointment. I would highly recommend them.
Best customer service ever! I always refer people to Garrett Tires. Why? Because they treat me as an important part of the business. We have had all 3 of our cars serviced here. Tires are their specialty. They also have an easy online appointment service with reminder text messaging. Emails also to remind you for upcoming services.
I like this place. They have good service and the prices are reasonable. They also gave us multiple options/prices for new tires we might need soon on one of our cars. Really can recommend them.
The best tire shop in NWA as far as Im concerned. Very friendly service. Work fast. Do exactly as they say they will do. Easy to contact, and they utilize email, so thats a MAJOR plus for me! Highly recommend.
They will take excellent care of your vehicle! If you are having a problem with your vehicle give them a call! They replaced my water pump and thermostat on my truck and was back on the road SAME DAY! Thank you!!
I do alignment months ago and the service was really Perfect and fast. Today I just make another alignment appointment because I just renewed my both front inner tire rods. That’s why I use their service the second time. I do really RECOMMEND each and everyone to visit this place to do their alignment needs.
The service was terrific. The staff polite and knowledgeable. I recommend Garrett Tire & Auto Center to every who needs quality tire & auto care.Sally Walter
Great customer service. Friendly, professional, and trustworthy. I prefer going to a family-owned shop thats been around for decades. Its reassuring. I am a woman and its great to go into an auto shop and not have to worry about dealing with weasels. Example: The week before, they fixed a flat (different tire) which saved me the expense of having to buy a new tire.This week, I got a flat on a different tire (unlucky!). They were able to quickly replace my flat tire with a new one of the same brand, size, and series (would have bought two new tires, but couldnt fit it in the budget). Even though their website didnt have any scheduled appointments, Tyler and Chase were able to squeeze me in. They gave me a great price and had me out the door in about 15 minutes. Thank you for the fast, capable service, Tyler and Chase!And after everything (both times), they properly stowed the spare tire!Waiting area is clean, comfortable, with free drinks. It even has a small table and chair set for kids.Garrett Tire & Auto will be my go-to from now on. Highly recommended.
Fast, professional, and good price. Technician did an excellent job. I know who to call next time.
Took my car here to get a quick simple alignment. Told me that there is needing $2,500 worth of repair. Took my vehicle to a State Certified shop and shown that there was nothing wrong with my vehicle. These people will try to rip you off for a nickel and dime you got
Timely and professional! Highly recommended
TL;DR: An honest mechanic who could have taken an out-of-towner to the cleaners, but instead provided some of the best auto repair service Ive received.On the way into town from another state, my cars check engine light came on. I found Garrett Tire/Auto online, saw that the reviews were good, and asked if I could drop it off that night for a check. He said they were busy the next day but could squeeze me in late that next afternoon. At 8:59am, I had a text saying theyd checked my car and found the problem. I called, a technician explained the issue and my options (including the Really, with this, you could just let it be for a while. It wont really be an issue. -- no pressure to fix it!), and when I said that I wanted it fixed he told me it should be ready around 4:00pm. At 11:11am, I got another text -- my car was ready. The price was great, the service was amazing, and the people were friendly and very helpful and worked SO quickly! And I appreciate the honesty of You could just let it be, while telling me what would eventually happen (nothing serious, just an annoyance). So there was no pressure to get it fixed, transparency regarding costs, and a faster time table than was indicated. I highly recommend, and Ive recommended them already to my family in Northwest Arkansas.
Great place! Awesome customer service!
These folks always do a top notch job. Trustworthy and friendly service. A+!
Always excellent customer service and good quality work at a fair price. They do a good job of scheduling and getting you in and out in a timely manner. Give them a try and see what you think. You won’t be disappointed.
Excellent service as always. Very friendly and knowledgeable staff. Waiting room has been modified for social distancing and good wi-fi service for iPad newspaper and reader. Highest recommendation.
Im new to the area and was very stressed about finding a trustworthy tire and automotive care center. Boy did I hit the jackpot! I went in today for a small service, but was so impressed, Garrett Tire and Auto Center will be taking care of ALL of my vehicles from here on out. This includes trusting them with a one of one show car. I cannot say enough nice things about this place.
We’ve been taking our cars here for a long time. They do a great job; are personable, honest and trustworthy.
These guys are a little on the expensive side but like they say good service is not cheap and cheap service is not good. Been here more than once they always get it done right and get it done right the first time give them a try
The guys at the shop are always knowledgeable and honest. Their prices are fair and the service is great!
I love the reminders to service your car.The self appointment is easy. The staff is knowledgeable courteous and very timely. They don’t seem to over book. So very good service.
Always great, honest service here.
Good customer service. They have a mobile van that can come to you. They installed four new tires on the RV in our back yard.
Garrett Tire and Auto Center has been my go-to place since we moved here and I stand by that. They’ve been respectful, timely, professional, and we’ve had great service. Be sure to check them out.
Great customer service.. Prompt, fair price!Thanks..
The guys at Garrett Tire are some pretty awesome people. They are fast and very knowledgeable of your car or truck. I have left the big dealership where I purchased my truck an brought it to these guys. They always helpful in taking care of me. It must say something about the type of service they offer to everyone. When you have to make an appointment with them. See you guys soon. Thanks again for all that you do.
Found them on Angies list. They were very professional, friendly, and efficient. Brought my car in not knowing the problem. They immediately found out the issue, gave me a fair price to fix it, and took care of it in no time. Very pleased with their work; my car hasnt ran this good in awhile. I was very pleased with my whole experience. I highly recommend them.
Nice guys. Prices were very Competitive. Fast turnaround. All said and done Id highly recommend these guys.
Excellent service, excellent people, top notch all around, great people to deal with. These guys go all out to take care of their customers!!
These guys are fast and very accommodating with fitting you in at the last minute if you have something happen to a tire unexpectedly. I’ve been there three times this year and always had a great experience.
Very knowledgeable, professional and respectful. I needed specialized tires which they had shipped in. Very nice to have reminders of the appointment and notice of when my car was ready for pickup, all sent to my phone. Receipt and followup sent to my email. These guys are first-rate. Will definitely use again when needed.
This company is professional and completed my repairs on two vehicles and I could not be more satisfied with the work done for me. I recommend them if you need repairs or tires.
Wonderful people
Excellent service, quality work.