Reliable Toyota supper store is and excellent place to purchase a new car or used car. My grand son was treated with respect as he shooed for used car and they went out of their way to help him. He left with a very nice used car.

We recently purchased a Toyota Camry here and I cannot say enough good things about the dealership. We worked with Anthony Archuleta and we never felt rushed, he worked with us as we test drove different cars, and answered all our questions. If he didnt know the answer, he found it. We never felt pressured and honestly felt like we were working with a friend, although it was the first time meeting him. On top of that, I brought my car in for service, and he saw me in the waiting area and came in to say hi and ask if I needed anything while I was there. Happy with the car. Happy with the experience. Happy with Reliable. Anthony and Reliable made buying a car a very easy experience for us. Thank you Anthony!

Easiest car buying experience we have ever had. Anthony Archuleta worked with us and his friendliness made for a pleasant transaction. Really felt like appreciated customers. My wife loves “Ruby”, her new Camry. The whole Reliable atmosphere was comfortable.

Friendly staff. Great service. Definitely recommend.

Drew Stevenson was very professional, respectful, and helpful. I will definitely seek him out when I buy my next car. Thank you, Drew!

This is a very nice dealership. Our salesman wasnt pushy, and Bruce, from finance, spent extra time with me to go through my paperwork and answer all my questions.

Jordan was great to work with,,only thing I can say is they didnt have a key for the one I picked,, but was able to drive one actually just the same as the one picked,,,great service,,kudos Reliable Toyota Springfield mo

They are attentive to my needs. And provide great service. Highly recommend.

I can only say that the experience was way better than expected.

We went for an oil change on my car, as usual. (I bought my first car here in 2010. I al a LONGTIME customer.) My husband went to the parts counter. He got gas additive, which I was also getting. Because mine was with my service it was $4 more. ??? I didnt even ask them to pour it in!Then, they misdirected us which direction they had parked my vehicle. ( I recently had knee surgery.) Time to find a new dealership!!

Great place to buy a car. not pushy. very helpful.

Lexus service department is way above average. Very professional and knowledgeable. They will explain what and why.

Only had service done on my Toyota. Very friendly and knowledgeable staff. Very clean and user friendly waiting room and plenty of room to social distance. I will be back again.

I purchased lx570 here and do service here. Justin Valdez and lexus team thank you very much for keeping my luxury suv in excellent condition.

I came to Reliable Toyota looking for a used car to replace my old one. Adam Clair greeted us quickly, but not with the stereotypical salesman aggressiveness. He got to know what I was hoping to get out of my new purchase and suggested cars that would fit the bill, while also showing me the vehicles that I had done some research on. He stayed in touch after our first meeting and sent short recorded videos that added a great personal touch to all of our interactions.When it came to the actual purchase of the vehicle, he was great in trying to understand the price I had offered and seemed very eager in helping to make that price work for both of us. He was also very upfront with all of the fees that would be included and answered every question I had about how the process of switching my vehicle registration/tags/etc. to the new vehicle would work. In addition, Adams managers were also very forward about making sure Adam had answered all of my questions to my satisfaction and helped out in any way I needed. I would definitely recommend Adam Clair as a salesman to anyone looking for a new/used car, and will definitely come back to Reliable Superstore/Toyota for any future vehicles if possible.

Bought a great car. Service was good

Some work is good some is notThey deffinately care if you owe them money A LOT MORE that if they owe you

MUST READ 1/30/21 REVISEDRented a car here,and of all the places we called this was the cheapest to rent...car was a 2020 Corolla and was real happy with the car...will definitely go there again,fer sher...went there again but couldnt rent a car because when we tried to pay with our debit card they told us they no longer honor debit cards to rent cars,this after we used our debit card the last time we rented a car...they only use credit cards now...but with debit cards you can run them as debit or credit,but that didnt matter to them...so its off to Enterprise Rental where cars are even better and cheaper...

Very professionalOutstanding service....

I was very pleased with my experience at Reliable. I highly recommend this dealership for their excellent customer service. My sales consultant Kyler Talik went above and beyond to assist me every step of the way with my purchase. I will definitely be doing business with Reliable again in the future.

Seemed nice, some normal sales stuff, but definitely not my worst experience. Jordan was our salesman and was very polite and not pushy. They offered us book for our old car, but we sold it outright quickly and came out a couple grand ahead.

Still waiting on my new car. They only had displays. Its been 3 weeks so far I think.

Trent was great to work with buying our new 4runner. The whole staff we were around are great. Will buy next new vehicle from here.

You should get a C-HR. best car ever

Always helpful

Got me a new tacoma

2021 Toyota purchased 10/14/20 - Been waiting for a call back from Customer Relations B4 writing this but after 14 days of refusal to contact me -- here it goes.Everything was fine till the finance guy steps in. I m a believer in Extended Warranties so I guess that made me an easy target..First thing I let him know is I have no interest in the paint protection. This gave the expert in deception heads up to know how to proceed.He concentrates on the MPP (third party-not Toyota) Maintenance Plan which they have precisely packaged on a paper to include a club add on that will protect you from key loss, windshield damage, dings and tire repairs..For only 3 years .. (not mentioned as you are being sold on a 96 month/100,000 mile warranty) AND it is not mentioned that the club will be billed separately at the cost of $1536.00.Never did he mention that the paint protection was also to be billed separately at a cost of $1203.00.The third item of course is the real Extended Warranty at a cost of $3160.00. (I only found this cost breakdown later after the deal was signed - I know .. my bad.)When I ask him about the cost of this Extended Warranty prior to the many paper to be signed he says wait till we see what finance rate I can get for you ..When I see the offer from his manager on my best interest rate (and he throws in a rather odd 66 month payoff schedule) I feel ready to sign.I will accept any insults thrown at me now.. I should have read EVERY paper in front of me.. My bad.BUT when I did discover the ZAKTEK paint on the itemized paper I returned to let them know - I did not want that and it was not on the car (you could feel there was nothing on the fresh paint, and they did not have time to get it done.) They informed me that it must include all three items - no way to get just one or the other.LIESWhen I called the third party Warranty company (MPP) they inform me that of course you do not have to take all three. In fact you can get your money back on any one EXCEPT the paint protection (which I did - of course)But Although I am still waiting for that money to hit my Toyota Finance account I have been wondering if they really can force customers to take all three.That is the phone call I am waiting for.Lastly Buyer Beware! The (real) Toyota Extended Warranty for 8 years and 100,000 miles can be purchased from Midwest Toyota (Kansas) at around $1,100.00 ( ask for Jerry Johnson)DO NOT fall for that third party BS. And be advised they WILL lie to you and feel no pressure from any other Toyota Corporate entity to return your calls and work with you when confronted with a complaint.

Worst sales representatives that do not care about the customer. I have been through two of them and they pretend to care at first but if they can not make that first higher sale to you when it’s not even the exact car you want they will forget about you. They only care about quick easy sales. After I first made a purchase management reached out to me to see how everything went. When I expressed that I was not happy at all they had another sales representative reach out to me. He tried to pretend to help me for a bit but ultimately stopped caring and not wanting to get the exact car I want. Even when I started to decide on buying brand new he simply stopped caring and didn’t reach out to me anymore. I would not recommend reliable BMW or Lexus to anyone if customer service actually matters to you. If you want to be forgotten and pushed into a car you don’t really car for then by all means give them a try. I would give zero stars if I could.

Came in to look at the used E class (its still for sale) a month ago. Its still there and it was listed for 21899 or so. Sales guy wouldnt budge much on the price at the time. Today its listed for 2000 lower. This just shows they never tell you the lowest price they can go to. Disappointing.

Spent most of the day on the very busy 31st working with Chad Betzler on getting my sister with no credit into a newer car. He really took the time to work with us and found a great fit in a Hyundai Sonata. Excellent experience.

If you cant say anything nice, dont say anything at all.

Always helpful, service person,does a great job. Thank-you, dave.

Matt Vandiver at Reliable Toyota is a class act. I was referred to him and definitely wasn’t disappointed. As a female college student buying a car on her own, I definitely had several bad experiences with other salesmen along the way, but had none of this with Matt! He respected my budget and brand preferences, and was more than helpful, trustworthy, and informative during the entire process.He is knowledgeable, professional, punctual, and kind. I would recommend Matt to anyone—my mother bought an SUV from him just a week after I bought my car. He really went the extra mile to make sure we both got a good deal and good vehicles, and it made a huge difference for both of us!

Drew was great to work with. He got us in a 4Runner Limited which qualifies for the $25,000 tax credit. We shopped the 3 state area and this had the most inventory and lowest Thanks for a great experience, Drew.

In and out in no time. Went for an oil change. They have all kinds of free food while you wait. So cool!!

Ian Letterman sold me my tundra. He was super easy to work with and understood any concerns and had all my questions answered. I totally recommend him when buying or trading your your car.

Toyota has really upped their game. We worked with Adil and he showed us all the options these cars had and test drove two different cars. Best car buying experience Ive ever had. Arrived at 11am left around 4pm with a brand new car. Great hospitality!

Randy Tan helped us to buy a car, very easy and give us a good deal. we recommend him if you looking for a new car.

I was looking to purchase a vehicle from here, but the one my daughter liked got sold out from under us while we were getting our financing done. They tried to sell another vehicle that was $4000.00 more and had more mileage. Not sure who dropped the ball, salesman or management, we took our business elsewhere.

Great Dealership & Service. Professional, kind, caring and comfortable. You will enjoy you stay.

Service department is great.

We had a fantastic experience. From salesman to finance manager. All worked hard to get us the deal we needed. Including getting our loan interest cut in half and an extended warranty, so we could buy with confidence.

I needed some last-minute maintenance while visiting family in Springfield. The service department was very friendly and helpful. Though I didnt have an appointment, the work was completed in an hour and a half. I was very impressed!

Bought an NX from Mr. Randy Tan, very nice and easy to deal with, very knowledgeable, highly recommend him, make sure to ask for him in your next purchase

Loving our new Avalon! Thanks Victor for insightful care of our wishes.

Love this place! Bought this car on a yucky, salty, snowy day.... Brought it back in for a free clean up... Thank you Randy Tan for the quality service! Looking forward to the spring drives with the moon roof open!

Just had my first service on my new 2018 Tacoma, all went well and it is well. Waiting area was clean and fruit and water are provided for customers. Service staff helpful and got me going as promised

My phone rang when we were talking to the used car sales manager. Im not on my phone alot, so normally when it rings it is an important call. It just so happened that this time it was spam. As I was hanging up the manager was walking away. We bought a new Camry the next day, but not from here.

Updated waiting area. Has to be one of the nicest service waiting areas in the area. Staff is also very easy to work with. Good experience.

Excellent staff, fast service and great free snacks and drinks while you wait. Love Toyota.

Everyone was very helpful. Great waiting room,sandwiches, fruit, all kinds of drinks and coffees.

David my service advisor was very courteous and friendly. He was thorough with his explanation of the service that was being performed and the charges. I will definitely be taking my Toyota back to them for service.

Probably the best dealership experience Ive had in a long time if not ever. Adil is a fantastic person and an extremely knowledgeable specialist with patience and respect towards others. The no hassle approach they have birthed is a very nice change from the unpredictable shark tank it used to be. I happily purchased a Toyota RAV4 from Adil and recommend anyone in the market for a Toyota go see Adil at Reliable Toyota. He will make your buying experience a memorable and pleasurable one.

Love my car but sales rep didnt know anything about it. Like remote start from app or even can get XM. Wow. Still love the car I sold myself.

I was just trying to get a good car there and they said they had a good car that I saw online and I was going for that car in particular but then they showed me another two and then the guy kind of sat down with me and it was it was pretty creepy and he was like oh hey there you looking to buy this car this and was just kind of off put by his just kind of forcing the car on me and then when he couldnt Force the car on me he tried to force the car on who I was with and that didnt work out and eventually we left and they had actually sold the car that we were looking at the very next day so I really cant say this was a pleasant experience

Good sales and service staff. Ive bought multiple cars here and am always happy with the car.

The staff are very friendly and professional in every way. Taking the time to explain situation to you and make sure you understand.

I havent had service this good in years.

Horrible place to buy a car or have any service done

My wife and I were looking for a new Toyota RAV4 Hybrid and had a great experience with Ben Brownlow. There was no pressure and he helped us find the perfect vehicle for us. We went on a test drive and he answered all our questions and gave us all the information we needed to make sure it was the right one for us. He was easy to get in contact with if we had questions and made us feel like very valuable customers. I had a great experience and would highly recommend Ben for any of my friends or family in the market for a new car. If youre in the market for a new Toyota, ask for Ben and Im sure he will take excellent care of you.

I thought was a free car wash they dont ask you if you want to wash car or not eating more good service

Great sales experience.

Excellent service, very professional dealership. Better car deals and trades in Kansas City.

Whit Beeny is an amazing sales person and I couldn’t have asked for a better sales person to assist me in the process.

Great stop for a comedic car pitch. If you like over zealous, pushy sales people who give used car sales people thier bad reputation. Then by all means stop on in. I lasted 5 min before I had to leave them and go to real car dealership.

Sales people nice clean price Toyota prices are high good vehicles

Although a little pricey for repairs, they are very good at what they do. No complaints.

Put 4 Michelin tires on my tundra. Great service and well managed service center.

Bought my Camry there. Have always taken it back to this dealer for anything that needs to be done to it. Wouldnt take it anywhere else. You can always depend on them.

First visit with new Prius looking good so far.

Wish the waiting area was nicer and the shuttle made more rounds. The rest was well done though.

The service team was great but it took a hour and a half to two hours to change rotate your tires

Great place,,over the yrs 11 truck & cars

Always great service, questions answered if needed.

Adam Stokes and Jakob Brownlow were very helpful with choosing and buying our new 2018 Tacoma . We would also like to thank Scott Horberg. Thanks again for all your hard work.

Bought a Toyota from Nathan Hill! Great experience!

This is the best car lot in Springfield Missouri

A good place to test drive a car before you go somewhere else to getca good buy pm one.

Awesome customer service at the Lexus dealer! Service department is top-notch!

Bought several cars there. They are helpful and do a great repair job when needed.

Greatest car dealership on earth! Hands-down the only place in Missouri to buy vehicle.

Returned for a follow-up and then was like the visit prior. Great service and castomer care.

Very helpful. Thank you Matt Freeman.

Amazing people going above and beyond

No pressure, great people, great inventory

Great friendly service and test drive experience!

The parts department is quick efficient and very pleasant to work with

Horrible, horrible. There for service and to bloody lazy to notify customer that tail light is out and offer the option of replacing while already there.

Two weeks ago i was in a major car accident. It wasnt my fault and my car was totaled. I owned my car and had no payment. i loved my car. I was very depressed and in much pain from the accident. I had to rent a car to get to and from doctors appointments and make the hard choices of either paying bills and working, or taking care of my damaged body. I was off work for two weeks and drowning in dept. and this point I had maxed out my credit card and my credit took a nose dive. I called so many car places, even the never say no places. who got me approved for a car that they were asking way over the worth of the car at such a high payment that i would literally be paying more for the car than for my mortgage! I even went to my credit Union who approved me for a loan but had crazy impossible terms and conditions that made it impossible to find a car. Throughout this ordeal I was talking to Leo from Reliable Toyota who after i texted him telling him my bank approved me but had crazy terms which prevented me from getting a decent car, I expressed to him how hopeless i felt. He was with me via text through my whole ordeal texting me and giving me advice with where to try and apply with my credit the way it was. Not once did he push me to buy a car from him. but he offered to help in any way he could. feeling discouraged and defeated after my bank visit he said come here and ill try to help you the best i can. Keep your head up with that and without any hope that i would get approved from a really big dealership since even the buy here pay here places denied me, I drove my expensive rental car over to Reliable.My phone died as i walked into the door so i didnt have any of my required info. but we got creative and he was able to get everything he needed. we chatted while we waited and he helped calm me down form the stressful weeks that i had following the accident. He came back and told me one of the banks he was talking to may be able to work with me. He gave me all the terms and conditions. He was open with me that the payments may be around $360 at 60 months and 14% APR due to my credit. I was just happy we were able to get a bank to say yes. Kevin from the bank asked me about my motorcycle which didnt show any payments on it since last year due to a legal hold on any information from a lawsuit going on between them and the company i bought the bike from. i still made the payments on it and explained the situation the best i could. Kevin also explained to me i still had a collections open from 2015 that was supposed to have been paid off in 2015. it has been effecting my credit since then. Kevin told me he got what he needed and he will be in touch with toyota shortly.I sat back in the waiting room stressing about how much i was going to be paying a month and trying to figure out a budget. Leo came in a few minutes later and gave me a double high five. I could have cried from relief! He said we got approved and all i have left is the easy part of signing the paperwork. I went into the back office to sign. As the financial guy was telling me the payments, amounts terms and warranty...i realized: Leo didnt just sell me a car. He also was fighting back and forth with the bank to get me a lower rate. My proposed rate was $360 a month. Leo got it down to $240! He also lowered the asking price of the car from 11,700 to the Kelly Blue Book value of the car...so he could get me the best warranty that covered EVERYTHING for the car for 12 months without making me pay more! this is the first time i have bought a car from a major dealer and Reliable Toyota made the stressful process so much easier than i thought it could ever be! Leo gave me peace of mind and release from spending more money than i had for the rental. He also drove behind me to the rental place to drop off the rental car so i could drive my new car home straight from there. Leo Simmons was my saving angel in the guide of a used car salesman. Thank you LEO! - 2010 Honda CR-V AWD with 118k miles. -Jessica

Great

I had an appointment with the service department. They told me it would be about 3 hours. It only took them 2.5 hours. I will always take my RAV4 there for service.

The service was great advisor was knowable and the service was fast and reliable.

Great service. Staff is knowledgeable and friendly.

I had a good experience with the preowned section

Bought a car from there and love the customer service

My dads been waiting for his car to be repaired, for what seems forever! We are growing impatient.

Nice place, give them a try.

Good experience here. Matt Freeman in preowned is the guy to work with.

Went specifically for service of my Toyota. Everyone was nice enough, the only thing that stands out was the waiting area isnt as nice as other dealers in town

They didnt vacuum and wash as expected :(