Everyone from the receptionist to Dr. Williams, was friendly and helpful. Dr. Williams does a wonderful job explaining how my vision is changing and actively checks for changes on a couple of freckles in my eyes. She thoroughly explains my retinal scans and the changes that she is looking for.
I always enjoy seeing Dr. Williams and her Fabulous staff!!
Everyone here was not just extremely professional, all incredibly nice people. Lets be real, gang. Most people arent real jazzed to hit up the eye doctor. Would recommend these folks to anyone, and recommend them highly.
My visit was great. Staff was courteous and professional. Dr. Williams is the best. Thank you Vivid Eye Care.
The girl at the desk and doctor were wonderful. The issue was with the short handed aspect. I was seen 40 minutes late and I was the first patient. The doctor was late.If my appointment is for 9.20 the doctor should be on premises to service. She was not. Then blamed on being short handed a girl.I believe the doctor was totally at fault.My time is just as valuable….respect for each other… love… and one would see the fault
I can see clearly now...🙂. The doctor explained everything. The staff was polite. It was a good experience.
Such a pleasurable experience my interaction with the staff was so beyond what I expected to encounter, genuine,and eager to facilitate my care as well as my comfortability. Have already recommended family and friends.
Each provider took the time to explain the procedures and provided best practice tips for eye health. Highly recommend.
Efficient front desk staff, courteous assistant explained the four machine operations needed and struck the right tone between empathy and kindness with getting the job done, and the optometrist was friendly, authoritative, professional, and efficient. Also super easy to get an appointment and wait time in the clinic was not too long. Overall an excellent experience!
The Doctor was incredibly attentive. She answered all my questions and kept me informed about my type 2 diabetes concerns. Ive been going to vivid eye for the past few years and will continue to do so because of the commitment to my well being.
I can’t thank Dr Williams and her staff enough. I had an urgent need and they were quick to respond, they fit me right in and most of all they were courteous, professional and most of all they attended to my needs.
The wait time for the exam was not long after arriving for my appointment. Process was quick and efficient. Jacques was very helpful and knowledgeable while I was choosing my frames. Cleanliness was great, everything wiped down before and after use.
Excellent customer service. I felt very safe and everything was clean.
The staff is always courteous and friendly. Oh what can I say about Dr. Williams she is the best. She is real thorough and always on top of her game and not to mention the sweetest.
Very organized. The staff were very professional.I was very happy with my visit.
The service was outstanding. Great happy place!
I enjoyed this location. Everyone was pleasant and I didn’t have to wait a long time to be seen.
My examination was smooth and seamless. The staff and the Optometrist were pleasant and professional. My exam was thorough and my questions were answered to my satisfaction.
I’m so disappointed of Dr.Williams and her staff!!! I had a appointment yesterday with her (i did requested her) i drove there and was told that Dr.Williams left for the day!!!! Seriously???? No phone call …..nothing!!!Receptionist is telling me that i will see a different doctor…..i said NO THANK YOU and left!The worst part issssssssssss………. She did the same to my daughter !!!This is unacceptable….RUDE…..unprofessional and no respect for her patient! I took off from work to go to this appointment. Vivid eye care and LensCrafters just lost 4 patients/customers**I called for my appointment… and specifically requested Dr.Williams….It happened to my daughter too… I called and requested same Doctor…and when she got there.. it was with a different Doctor.NO EXCUSES! **
My eye exam went very good. I would recommend visiting this office for eye care.
It was fabulous. Dr did not try to sell me glasses as I need surgery and get glasses afterwards if needed. She went over everything and also gave some names of surgeons. Good experience.
Great visit and funny. Great service from the females front desk.
The team is very professional.Dr. Williams is awesome. Shes very patient and kind. I trust her with the eye care of my entire multi-generational house hold.
Everyone there was polite and friendly. All of the equipment was cleaned. Im always impressed with this office.
Very respectful, courteous, knowledgeable and very professional. …
The entire staff was extremely friendly and attentive
The exam was easy and the doctor explained everything she found. When I went to the frame section the lady took me to a section and said pick from here. So I picked a few set of frames. I needed 2. I later found out I was taken to the designer section, which designer is not a necessity. My bill came to 679.00 for 2 pair of glasses. Lesson learned. Pay attention to what your looking at before you choose.
Everyone was wonderful! The girls got me in quickly as I had an infection in my eye. The Doctor was great! Highly recommend for fast and quick medical service.
Where do I start. The staff was lovely! The women working there were absolute dolls! So helpful & sweet. In times like these, their staff made me feel welcome & safe. I came back twice, one week apart, for my exam & a training for contact lenses (an amazing service they provide!). They were so patient & supportive. I really love the atmosphere they created. The Doctors were also very informative & polite. They genuinely make me want to come to the eye doctor which I could not say before! Thank you so much to the staff and doctors, you are outstanding!
The wait was longer than I expected but the care is always professional and friendly.
Overall my eye exam with Vivid Eyecare was easy. I will say that the young lady that did my pre-screening could have been a little more enthusiastic about her job.
I was very pleased with my session with Dr. Zelinka, now my new eye doctor. She was warm, clear and professional in taking me through the steps of the examination. Her work followed the introductory steps managed by a young lady at the front desk who was also warm, clear and professional in putting me through the three tests required. I look forward to next years appointment.
Jade did my pre-screening. She was so nice and outgoing. She explained everything she did step by step. Dr. Williams is the best doctor ever. She never rushes you through your appointment and shows genuine concern about what you have to say.
Dr. Williams and her staff were great. I was having an urgent issue with my eye and she fit me in to address my concerns. She reassured me that everything was ok. I appreciate everything she did.
My first visit...from the moment I walked in the door - late(!), I was treated graciously, almost like a guest! I first met Jade who was professional and delightful. Then met Dr. Zelinka who was also very professional yet personable. Then worked with Rowland to select my glasses. He was very helpful, personable and of course, professional. Would certainly recommend this office to my family and friends! Thanks
Over all my experience was good. These are the things I have questions about.....(1st) I fill out paper work that ask if I want the quicker Optomap for $40 or the regular Dilation, I check off the regular Dilation. (2nd) I see the technician and after she perform her test she asked me if I want the Optomap I reply no, then she says the if the Dr. Dilates me I will have to come back for this procedure because of the number of patients allowed in office at one time. (3rd) See Dr. she does not Dilate me, she just examines my eye. Why would I be asked to pay $40 for the quick Optomap when the doctor did not even dilate my eyes. I feel that I was ask to choose something that was necessary but quicker, when the doctor did not perform the slower procedure??????????????????????? Was this all about money, not my eye health?
Trust in your doctor is essential to any health care experience. Dr. Williams goes beyond the expectations of her patients. I consistently believe my eye health is well managed whenever I SEE this practice
Dr. Williams is very professional excellent patient service. I will be a return patient.
Knowledgeable and kind good experience
Very friendly and quick service
My experience was very satisfying from the moment I was greeted at the door.
I had a great experience at Vivid Eyecare. The staff greeted me as soon as I walked in which is something I look for when I walk into an establishment. The girls at the check in counter were very nice, patient, and informative. Dr. Williams was awesome; she’s kind and relatable. The wait time was very short. Overall, I enjoyed my visit and I will be going back.
I have 100% confidence doctors and staff are well trained and have exceptional experience. Really was better experience then going to big box eye doctors very personable.
All the young ladies at the front were very nice, and helpful !! Got me in and out !
Everyone was very helpful and nice it was a great experience
Great variety of glasses and the staff was very helpful and knowledgeable.
Very good eye exam 602 Darby Road Ridley Park PA 19078
Great front desk associates . Dr. Nicole Williams was awesome and made me feel very comfortable and I will definitely be returning because of her.
Staff was professional, service was timely and eye exam was thorough. Excellent visit
Dr. Williams and staff are friendly, professional and top notch.
Machine was broken and employees were very unprofessional. One of the worst experiences doing something simple like an eye exam in 35 years.
Super friendly, quick appt
Going for my first visit to Vivid Eye care. Dr. Williams is a fantastic person as well as a Doctor. I have known her for years. I am so excited to know I will be getting the correct reading glasses I need. I have seen Doctor Williams detect eye problems that Wills Eye Hospital struggled to detect. I will always return to Vivid Eye care in the future. After having my exam today, no surprise that everything went great. The staff was great, very friendly and professional. Glad I went to Vivid Eye Care. Great to see Dr. Williams again.
Excellent customer service all around! Jade was fantastic.
My son got contacts for the first time he was extremely nervous but the doctor and the trainer made me son for very comfortable and confident about his decision
The Dr. & her staff were great! The techs at the front desk could not be nicer! Great service!
I am always greeted by warm & professional staff and receive prompt service upon arrival every time. My exam was very efficient! I was checked for everything under the sun to rule out any type of vision impairments. I am extremely thankful for the thoroughness of Dr. Williams. I highly recommend this office!
The staff is friendly and knowledgeable. And, they answered any question that I had about my eye health.
Staff is kind and knowledgeable. Dr. Williams is great.
My visit was very pleasant and the staff was very helpful and friendly! Any question or concerns I had was answered during my visit.
The appointment time was kept precisely, with no waiting and a relatively empty appointment room. A very safe feeling environment.
Quick and easy. Girls at front desk were friendly and attentive. Didnt wait. They were careful of sanitizing. Doctor Nicole Williams was professional and friendly. I felt very well taken care of and comfortable!
My appointment was scheduled for 9:20am. I was seen shortly after arrival. The staff was friendly and my eye doctor was very professional
As always Dr Williams was awesome! She’s friendly, super thorough and goes out of her way to make you feel at ease in her office. The ladies army the front desk are professional, polite and very knowledgeable about the practice! Thanks for always being kind and for having a smile on your face❤️
Great staff.
Very friendly - great service.
The eye exam experience was exceptional. From the moment I walked into the reception area I was treated professionally. The receptionist, office manager(?) and technician were pleasant and knowledgeable. Dr. Williams is an absolute professional who spends time and answers all question.
Dr. Nicole Williams is great to work with, very patient, detailed, and thorough.
Dr Williams has always been very knowledgeable and professional with me. The office staff is very pleasant and professional as well. I would recommend Dr. Williams to anyone reading this.
I found the office staff to be courteous, friendly and professional. I didn’t have to wait to see the doctor past my appointment time. Dr Williams was pleasant and professional. She explained all the procedures and answered my questions. I highly recommends this practice!
Dr. Williams is really good.
Very nice set up!! The technology along with the employees I will enjoy going back. Thank you to the to those who helped me!!
Always a wonderful visit. the young ladies in the office are super professional without being stuffy, and very personable. A really good group of personnel. The Doctors are fab too!!!!!
Nicole Williams is awesome and very thorough. Everyone is always pleasant. I drive from DE to Springfield, PA just to go to this office. It’s a great place for trusted eyecare.N. Hawes
The staff was amazing I love them!!!
Ive been a patient here for a number of years, and Dr. Williams is the reason I keep coming back. She is personable and caring, and goes out of her way to make sure that your prescription is as correct as possible. The staff is always pleasant and competent. I look forward to returning next year for my annual visit.
All of the staff was friendly and helpful. I had to wait 15 or 20 minutes past my appointment time
Everyone was professional and courteous. They made my time fun.
Very personable team.Provided excellent customer service.Took the time to explain everything in great detail.
Doctor explained me about my child eye exam in very detailed way. She had a nice communication way to talk to kids. I will visit again.
Met with Dr. Zelinsky. She was fantastic! Told me things no other eye doc has before that made sense for me and explained my issues. She did not try to upsell me on getting glasses when I really didnt need them. Overall great experience and I would recommend her to anyone!
The entire staff at Vivid Eyecare is always pleasant and ready to assist you. Dr. Williams takes the time to understand your concerns and works diligently to assist you in any way she can. I highly recommend Vivid Eyecare for any of your eye needs.
This was the first time Ive had an eye exam and everyone was super accommodating and explained what each test consisted of and what its purpose was. Dr. Williams was incredibly helpful and friendly and I would recommend her to anyone whose insurance is accepted at this location.
The staff was beyond friendly and very knowledgeable.
Dr. Williams is terrific and extremely caring. She notice that I had the early beginnings of a cataract and took the time to answer my questions and additionally showed me a short video about cataracts.Thank you Dr. Williams.Cheryl Liberati
Everyone at the Eye Exam was great and welcoming, including final cost.As far as the Eye Glass and Frames section, it was very bad. Prices were out of this world, from another planet. Over $800.00 for lenses only, without the Frame. WOW!!!
Everyone was professional and pleasant.
The entire staff was professional & courteous.
Dr. Williams and her staff are pleasant, friendly and professional.
I took my 11-year old daughter in for an appointment yesterday. My daughter wanted to try contact lens and was nervous about putting the lenses into her eyes. Dr Menear and her staff not only spent 90-minutes working with her, but they really educated her on everything she would experience with the lenses. My daughter successfully installed the lenses on her own this morning! Five star experience. 👍
Everyone was wonderful. It was the most though exam Ive ever received.
Always a pleasant experience
My appointment was fast and efficient. I love my new contacts.
I was pleasantly greeted by the receptionist immediately. The staff member that did the testing was very kind, and knowledgeable. My exam with Dr Swindell was also quite pleasant, professional, and educational. 5 Stars !
This was the absolute BEST Eye examination and service Ive ever had!!! ALL the staff were professional, courteous, and went out of their way to make a comfortable and fabulous experience for me. They are now my one and only. Next day availability too!?! YESSSSS
Dr. Williams is amazing!... She really takes the time to personalize each patient’s experience.
Friendly staff and a thorough exam. Good experience. Will use them again.
Dr Williams was wonderful and her staff are very professional
Professional, thorough, convenient.
I have used Vivid Eyecare for several years. Am happy with the staff and service. Plan to continue to patronize this office.