I’ve never had a bad experience here. There’s good camaraderie. Prices are fair and you can pretty much always find what you need. If not, for the most part, they’ll order it for you and have it in quick. These are car people. They are knowledgeable and helpful. Can’t ask for more.

I’m giving this place a five star and I should give it a 10 star for the tall older gentleman with white hair that is working at the front desk today Saturday 8/21/21 at 11:30am managing the phones, customers and helping people like me pick out the right equipment while the other gentleman working in the store is somewhere hiding in the back. This man deserves his salary doubled! The reason why people still come to Napa is for the service and this gentleman deserves a raise and an award because you’re severely short staffed and other gentleman working here is not doing anything to help him

Seems like theres only one gentleman knowledge enough to help with parts and accessoriesPrices are average

Customer Service is Abysmal Forget about Honoring your Warranty thats Hysterical.. Avoid This place at all options its not worth the aggravation..

Nice people 👍excellent customer service THANK YOU

Very knowledgeable and belpful.

Service was very bad

Do not go here at any cost. Today my gf went in to get a simple wiper blade changed and they would not help her. Auto zone was willing and changed it, no problem.

Rude and no sense of urgency. Ordered online and ended up waiting 10 minutes while 2 employees helped one person at the counter.

Napa always come through for me when I need something like a battery this time but when did batteries go up to $200!!!10/13/2018-Went to NAPA again but first called and spoke to Pedro who was most helpful and had exactly what I needed so I stopped by and again Pedro helped me. I paid for my brake pads front & rear but he had to order the rear pads and said they would come on Monday @ 2pm and he would call me. Well Pedro is a man of his word, he called me and told me my part was in. Nothing means more than a company with employees who keep their word!! Thanks Pedro for being a man of your word!!

Had to wait for help but service was knowledgeable. They seem to carry a good stock of parts. I got what I needed and would go back.

Always helpful staff here. Wish the store was bigger, lot bigger. Can get crowded and busy. Some times their prices are not the greatest. But good local car parts shop when youre in need.

Was great,had the part i wanted.Autozone nor advance auto didnt have

The staff is knowledgeable, friendly and quick. Suprising amount of parts in stock and the prices are fair. If you need auto parts, this is the place.

Great people excellent atmosphere treat you like youre part of the family recommended they have everything you need

Very nice Napa keep it up ..i Will be back....good sales personnel

Good people, good advice and good prices

Best place to get parts most in stock, if not they get it same day

Okay

They had what I needed but I felt like they were doing me a favor

Staff are very helpful, love this store.

Cool guys they help out.

Went to get battery staff was very helpful

The puertorican guys are doing good job

Excellent service as usual.

No good

They got everything you need

Have everything you need for your car.

Full.

Generally have what you need

Friendly and in stock!

Cool place

Terrible experience!

There the parts guys

Very professional

Understaffed

Friendly staffs

Good nice and Barbaro $$$

Good attention

They are kind to the customer