Went to have a vehicle checked. They did a quick diagnostic check and found no problems. They were honest and did not try to sell things I dont need. Also got a quick oil change for a good price.
Had a growling noise in the front when driving down the road. I suspect it was wheel bearings going bad being the vehicle had 120,000 miles on it. Took it in to H & I Expert Car Care, they called me the following morning and it was the front bearings. Had a choice between a 1year warranty bearing or a 3 year warranty one. I decided to go with the one year warranty just because I will only keep the vehicle for one more year. The work was completed the same day. Ive been driving it for a week now and no more growling. They did a great job and I would recommend H & I.I have had other things done there too and all with excellent work. No complaints from me.
Very good place so it was very polite and very accommodating just check my car for codes I didnt get repair there
They did a lot of work for the money. Im very happy with the outcome. I would recommend this place. A lot of people told me the car was beyond repair. H & I fixed it and its as good as new. Thanks to H & I.
Each time I’ve been to H&I I’ve been taken care of like a best friend. I don’t know much about vehicles. They don’t treat you like you’re a mark and then try and milk you for your money. They tell you like it is. I appreciate that. Super friendly staff. Great work. Timely.
While nobody likes paying to get their car fixed, H and I have always been upfront, honest and very quick with my services and repairs.There are too my auto shops that either do poor work or look to squeeze you for more money and it’s nice to know they aren’t one of them. Highly recommended.
Excellent service, fair price. Replaced my radiator quickly, and they did a great job. First time going here. I would highly recommend
I do trust them with my Crossfire. I think they have fair pricing. The biggest and best thing I can say is I trust them and that is hard to say now a days.
Nice and friendly auto service center
Amazing customer service. Very affordable and professional. Kept me informed every step of the way. Will be a repeat customer.
The mechanics Chris and Eli are extremely rude and unprofessional. They screamed at the top of their lungs over the phone while I called to discuss the repairs and price because they did repairs I did not consent to and initially lied about what the total cost was going to be until the day I went to pick up my vehicle. I honestly discourage anyone from coming here to save yourself from these scam artists. I’ve never been treated so disrespectfully before in my life or have been scammed by any other mechanic before ever.
Have had the best service at this auto shop and it has now become the only place we take our cars. They are fair and quick and they always make sure you are satisfied. I have recommended H&I to several friends and family members and they have all had great experiences here. If you need a mechanic don’t hesitate to work with Chris. Since owns the place he will do everything to make sure you are happy.
This is one of the best auto service centers in metro Detroit....I wouldnt take our cars anywhere else...not even the dealership can top H&I.... service...!!This is an update May 2021 and this is still the best auto repair shop in tri-county, you cant beat the service that youll get a t this shop...Connie and Christina are excellent.. and the guys all do an amazing job......
Eli and the girls at the front desk are all very friendly and helpful! The prices are fair, the work is done quickly and done right. They were able to get my vehicle in right away on a holiday. Highly recommended H & I 😍
I have been taking all my cars here for over 20 years. They do great work, and talk to you about everything they find. Always a pleasure!!
Be careful before you choose to do work here. My mom called a few days ago for a price check for a cabin filter change (labor only), over the phone they said $10. When she came in today and got it replaced, the owner tried to charge her $40.
They were able to provide diagnosis in half hour and estimate was reasonable, middle of the road. I suspected it was the bearing and he had no issues figuring it out very quickly. Highly recommend. Seem honest and efficient! Any future repairs I will go here first for sure. Thank you!
Fast service great price.
Very honest, thorough and willing to go the extra mile to make sure you have the right products, at the right price. Also the inside desk staff is always working to make sure you get all the benefits of any Napa programs.I would highly recommend ! 10 star service!Such a great experience, after I moved out of the neighborhood, I still drivethe extra miles just to have peace of mind.Lets support small family owned neighborhood businesses....we need H&Ito continue being here!
Great service with focus on only what really needed to be done on the car. By far more affordable in price than any of the OE service shops. Very timely and good communication on the issue. Highly recommend H&I’s car service.
I found this place after my friend recommended it to me. So far I went in several times and they have been great and won my trust! Their prices are way better than a dealer and also they do not try to push unnecessary service/repairs on you. It feels good going in with your car knowing that you are getting honest quality service at a competitive price.Its rare to find a mechanic you can trust.
I was so glad to have found this place on yelp! They got my car in and fixed within a few hours of my brakes going bad on me. Their prices are excellent, and every single employee was so kind. They did not try to sell me things I dont need. I highly, highly recommend them. I will definitely be coming back for all of my car needs!
Chris was awesome to work with and they were very quick and thorough. I highly recommend this place!
Found this place to fix my sons college car, misfire in engine. Fixed it at good price with no hassle. Mechanic is knowledgable, I worked on it for 2 days chasing electrical gremlin before I gave up. Im happy and will recommend.
Good quality service,fast and for reasonable price as always. Highly recommended
Best mechanic in town! They do the work right and are very trustworthy and dont do unnecessary work. They are quick and kind, also very knowlegable. Highly recomend!
It is really nice to find a team of mechanics that are honest and do good work. I have used Eli and company for about 5 years now and are very happy with how my cars come back to me.
Having a car service center that hat you can trust and one that does a great job was important to me. I was lucky to find H & I Expert Car Care to service all three of my vehicles over 10 years ago. I have referred family and friends and will continue to recommend them to anyone looking for basic maintenance to major car issues.
Everything was fine except for the price
I have gone to H&I Auto Care for numerous years with numerous cars. They preform great work at a fair price. They are always honest and they will tell you if the problem is truly safety related or a must fix. I always know my car or van is in good hands with them and I have continuously refered friends and family to their shop. A few years back, they moved to a larger shop. While there are many more auto shops now between my house and their place, I gladly go the extra miles knowing the vehicle will get fixed right.
They are beyond amazing! I went in for a brake check told me my brakes were shot and also found a leak that they repaired! If I would have taken it elsewhere it would have been 1200 dollars! I paid almost half that and they even got the dent out of my bumper and I didnt even ask about it! I love this place
On a Friday 3:30 pm my car stalled in Sterling Heights. AAA took me to H&I. They were able to fix my car in the 2 hours left of the day and I was able to go back home to Toledo (2 hours away). Chris and his staff were great. They saved the day and the weekend for me. I wish I had such honest car service close to my home. Way to go Chris !!!
We love this place. Everyone is friendly and great, fast service. Thanks Mike for a great job! And Connie...always like talking with you!
H & I is the only place I trust to work on my vehicle. Service is excellent! Price is fair. Speedy and quality work. Staff knowledgeable and friendly.
Top notch service with knowledgeable techs who know what they are talking about. Honest and upfront staff/owners. Highly recommend H&I to family, friends and coworkers.
They do quality work with great mechanics. They took care of my brake issues same day as I brought the car in. Very pleased.
Had issue with a wheel bearing and brakes on my Chevrolet cobalt. Price very reasonable, fast service, and they treated me great!
Its hard to find a trust worthy mechanic but this family shop is the real deal. They tell you what the problem is without trying to up sell or create issues that dont exist. Very fair pricing too
They do a great job and a great price !I recommend them highly
Brought my mini cooper in because it had an issue of over overheating when it sat idle for 15-20 minutes. was told radiator had a leak, But it never leaked in my driveway, and I never had to put coolant in, except when it over heated and spewed out. Also was told radiator was hanging and about to fall off, said I needed thermostat and radiator core support along with a fan shroud, quote was $12,00.00. Took my car somewhere else and all I really needed was a cooling fan which only cost me $460.00. First shop also told me parts that were ordered for my car could not be canceled.
My husband and i took our car in a while back and they did an amazing job on our car. Thank you for a great job...
H & I addressed all my concerns, and repaired my car quickly. We are very satisfied with the courteous and professional service we received, we will use them again!
Nice, professional people! Very well done job! I will be back to your mechanic shop !! Thank you!
Worst place to take your car there. Owner committed fraud. Switch & bait beware new customers. They will make you pay for new parts but will switch to used parts. When confronted they will shift the blame on you. Shame on that place. So IF YOU DONT WANNA GET SCAMMED DONT TAKE YOUR CAR THERE.
This is the worst automotive shop I have ever visited. First they lie to their customers and keep their cars for so long to keep adding the stuff so they can rip you off. I paid $1200 just to get my heat fixed and they kept my car for 5 days when they initially told me only one day. Secondly, they gave me a year warranty and after 5 months I had exact same issue and took my car and they said its not the same problem they fixed earlier and asked for another $706. When I insisted that I have a year warranty, the lady at the front desk started screaming just like when someone get caught cheating and shouts to protect him/herself. Very unprofessional, rude, not trust worthy at all, very dishonest and have serious attitude problems. Not recommend at all. Save your money or you will be posting something just like I am. Heads up!
Great people awesome service
Awesome Work! When I want it done right I come here
I bring my car here always. Good and trustworthy.
Excellent service. Honest
Very honest people and fair price
Couldnt even recognize what happened with my car even after 3 days
Very professional staff and service was great.
Very honest people and fair price.
Love these guys
The best service Ive ever had !!!
Excellent car repairs and fair prices
Bad service, not finding the issue wrong with my car.
Very profesional and honest.
Fast service
The only place to get your car fixed :)
Eli & team went above and beyond !!