I cant say enough good things about my experience with Mattress King. All aspects have been incredible. We worked with Mark as our salesman, he was easy going and not pushy at all. He guided us through selecting a mattress that works for both my wife and I. We even had a lot of fun while trying out all the different mattresses. We ended up purchasing an adjustable frame to go with our new mattress and look forward to the added benefits of this frame. The delivery guys were awesome as well. They took great care bringing in the frame and mattress, they took time to diagnose and fix a small issue of some crossed wires that came in from the manufacturer incorrectly. They cleaned up all of their mess and took my old mattress out to the curb for me. They even offered to carry my old frame to the basement for me. From start to finish, this purchase experience has been incredible! A big thanks to Mattress King, Mark and the delivery guys for providing such a great experience.
Gary the sales rep was awesome!!! He was very consultative and not pushy at all. He didn’t steer us to the most expensive mattress, but truly helped us find a bed that met our needs. This is the second such purchase I have made at this store and every time the experience is exceptional.
My thanks to Mark for walking us through the many questions and concerns of finding the perfect bed for us. My back issues have long since ruled out the days of tree climbing and fence hopping. And at night, my wife gets hotter than a sidewalk in Las Vegas. Without pressure or selling tactics, Mark instilled trust and confidence in the purchase of our new Pro Breeze medium Hybrid bed and adjustable frame. It fits both our needs and we are very happy. I’ve never felt more at ease and had more fun spending so much money. I’m sure my wife will be on social media, posting pics of our new bed and praise for our new friend, Mark.
I had the best experience trying out products with Mark. He helped me find a new mattress, my new motorized bed accessories, and he also explained the warranty which covers my new items. I appreciated his knowledge and customer service.
Mark is not only a professional, he is also honest and genuinely cares about his customers. Thank you so much Mark!
We had the best experience here! My husband and I bought our mattress, and couldnt be happier with our mattress, or our experience. Gary helped us try out mattresses, answered our questions and was so kind. He didnt pressure us to buy something out of our price range, and was helpful at every turn.We had one problem, and it was our own fault, but Mark helped us the next day without any problems. The regular box springs were too high with our bed frame, and he explained the other options, as well as the price differences and what the delivery charge would be to exchange it. We ended up with the monkey board which brought the our bed to the perfect height, and supported our mattress wonderfully.I recommend Mattress King to everyone. They are amazing!
Came in here after the worst experience at Gardner White...Mark was very attentive without being over bearing, he answered all of my questions and not only did I get a great deal on my new mattress but the purchasing/financing process was so smooth and fast I will be comming here for any other mattress needs and reccomending to anyone looking for a good mattress!!
Mark at the Mattress King on M59 and Delvo Blvd was so great to work with. He took the time to ask us lots of questions as to what we were looking for and set us up with the perfect mattress. He was very friendly and personable and made our purchase stress free. We highly recommend going to that location and talking to Mark if they are in the MARKet for a new mattress! You’re awesome Mark!
Mark, who sold me my mattress, is incredibly friendly and knowledgeable about products. I walked in the store not thinking Id find anything tailored to my needs, but there was an amazing sale where floor demo mattresses were 55% off, so I left with a $2400 Beautyrest for only $1200 after tax. I do not regret my purchase as this mattress has beena great help for my back problems, only one day after sleeping on it! Mark never pressured me into buying something I didnt want and I appreciate how he took time to explain the pros and cons of different models. I would recommend Mattress King over any other mattress store, including big name chain retailers. You cant beat the great deals and amazing customer service offered here!
Our sales person was very knowledgeable and helpful allowing us to feel confident with our purchase. Would definitely recommend store to others!
Five star service. Mark is very knowledgeable and is a good listener. I told him what I was specifically looking for and what my budget was. Mark was diligent in checking his inventory and promoted his sales items. Mark went above and beyond my expectations in purchasing a new mattress set for my daughter. The prices were so good, I bought a new mattress set for my son too! When you go there, ask for Mark and tell him the twins, Valerie & Vanessa sent you!
This by far was one of the best buying experiences I have had the pleasure to be involved with. Mark was extremely knowledgeable about the different mattresses offered. There was no pressure to buy! Delivery was just as promised and the gentlemen who delivered our mattress were personable and efficient. Great experience from beginning to end!!
We were really satisfied with our buying experience at Mattress King in Sterling Heights. It was simple, no pressure and just the right amount of product information. We were able to make a quick decision that met our needs. We were glad to support a michigan small business and purchased a michigan made product. Gary was great. Easy to recommend them.
Best place to buy a mattress! Gary treated me very kindly and was extremely helpful for the purchase for my 10 year old son. I will be a returning customer very soon for myself! Customer service like this place is hard to find these days! Keep smiling !!🙂🙂
Mark is GREAT! He asked clarifying questions to make sure we got what we wanted and we didn’t feel pressured by him. The bed was delivered the next day! HIGHLY recommend!
Shopping for a bed is usually a pain but Mark made the experience very easy. His knowledge of the products and ability to answer all of our questions was a great.
We were shopping around for a mattress and happened to drive by Mattress King on our way to another place and stopped in. Mark was extremely helpful and knowledgeable. We even had some great laughs with another customer who also decided to make a purchase because of Mark’s friendly demeanor. He gave us a great price and wonderful shopping experience. We highly recommend Mattress King and Mark.
We have been looking for a while for a new mattress and my husband stopped in to Mattress King. He took me back later that day and we purchased our mattress from our sales person Mark. Mark was very knowledgeable and helpful regarding the mattress. He listened to what we were looking for and guided us in the right direction. I would recommend mattress king and Mark if you’re looking for a new mattress.
Awesome experience after going to 4 other mattress stores. Mark was very helpful and not pushy. Delivery was on time. Thank you!
Mark took time to understand our needs. Fully explained all the details. No pressure, laid back gentleman. Thank you Mark!
This was the absolute best experience we could have asked for. We went inside and we were helped by Mark. Mark was an extremely helpful salesman who listened to all our needs when looking for a mattress. We went in thinking we were going to be spending the day looking at multiple places for a mattress, but we loved Mark and the mattress we layed on so much that we made our decision AND got the mattress delivered within 1 week! We also saved a couple hundred dollars from a sale they were having! The delivery was fantastic as well, arriving 20 minutes earlier than expected, they placed it where we needed it and they were in and out! Because of the awesome service that day we celebrated and had Red Lobster instead of spending the day mattress shopping! Thank you so much Mark! (If you see this Im so sorry I accidentally called you Dan at the end lol). Bottom line, if you need a mattress make this the place you make a decision!
Very professional and guided us to make a great purchase we will love for years to come!
Our salesman Gary was the best! Great knowledge and was very budget conscious. Never pushy towards any purchase. We enjoyed our experience very much and can’t wait to get our new mattresses!!!❤️ Thank you Gary!
Great service, honest and knowledgeable. Applied the memorial day sale price even though I was a week late. I called before and discussed needs and options so Super smooth transaction once I arrived. Picked out, paid, loaded and on my way in under 20 minutes. Our second purchase and we will be back. Thank you very much.
Mark was awesome, knowledgeable, and patient with helping us deciding the best mattress for our individual needs. Great job!
Great prices (lowest that I saw) and Mark was a huge help picking everything out and getting me the best deal for what I was looking for
We had a great experience with Mattress King. They took the proper safety precautions, and I felt safe shopping at the store. The salesperson was very helpful, without being pushy, and was very knowledgeable. The delivery process was also very good; they were in and out of our house in less than 5 minutes.
Great experience. Kids were happy with new mattress! Great price.
I have shopped for mattresses many times in my life and the experience at mattress king was the best ever. The salesperson was the most knowledgable and helpful person I have ever dealt with. He didnt give us the high pressure rush, yet he clearly wanted to make the sale. I would hire this guy in a minute if I owned a business. His store is right off of M-59 and M-53 in Michigan. Also, the company is Michigan owned and the mattresses are made in MIchigan.
What a great place to Shop for a mattress .. No one hounds you like the other stores!! Very authentic people..
Sales person was very friendly and knowledgeable. I came in with a slight idea of what I wanted and left knowing I made the right purchase. I definitely recommend this place to anyone looking for a new mattress.
Me and my fiancé were in and bought a great mattress from Mark. He’s a greats salesman! Gives you the information you need but isn’t too pushy! It was the perfect experience.
Mark was great, best experience Ive had in a long time! Im lying here wondering how and why I waited so long to be comfortable! I purchased a Serta I-comfort 40% off because of color change 🥳🥳😴😴😴1🐑2🐑3🐑
Mark hooked me up with exactly what I needed. Not pushy - just informative. Prices were competitive and full service delivery was a plus.
OUTSTANDING!! Mark was my salesman and was very informative about available options for purchasing a new mattress and foundation. He slowly and carefully explained what to look for and was very patient with my questions. I tried several different types and found one I think meets my needs. He at no time tried to direct or push me to a specific item. He wanted to be sure I chose what best fit my need. He advised delivery could be set for the following day if I wanted but I requested to wait a week for delivery and he set that up for me. A great experience no hard sell at all. Very happy I stopped in here. Thank you Mark, thank mattress king. Highest possible recommendation!!!
Best customer service I have ever seen! The employees name was Mark and was so helpful with helping me find the correct mattress/base combination to help with specific sleep problems. He pulled strings to help me get my mattress to my house next day. Would highly recommend going to mattress king!
Today I came into Mattress King to buy 2 full bed sets. Mark was beyond amazing. He was SO helpful and accommodating, he made my already insane day, go so much smoother. I am so glad my friend sent me here. Mark is very informed and knows his products well and shared many great details and shared his professional opinion as well. (Which was a great help) I had gone to 4 other furniture stores and let me tell you, Mark is the reason I came back the same day. I am not one to ever write reviews but I am leaving this review because it is just so very well deserved. I am just really grateful and impressed with his great customer service skills and kindness. The owners are lucky to have him for sure. I will be back for ALL my bedding needs. You have gained a customer for life. Thank you Mark.
Mark was great to deal with for my purchase! He asked what I was looking for and showed me what was available. Allowed me to take time to try it out and explained the features. Above all, he was not pushy, calm, attentive, and answered all of my questions that I had. I would definitely buy another mattress from him in the future! Excellent experience!
Mark was a fantastic salesman who took his time with us. He was very knowledgeable and personable. We appreciated everything he was able to do for us. We will definitely be referring people. Thank you so much!
We loved our experience here. Great place to buy a bed. Affordable prices.
Rudest sales people ever. I asked for flexibility on the delivery time and instead the sales person just insulted me over the phone. The sales person continued to insult me when I went back to the store to get a refund. He was so rude hirling insults as i left the store. Take your money elsewhere, do not shop here.
What a great experience! Our salesman Mark (at the sterling hgts location) was very informative, helpful and very patient with us while were trying to pick just the right mattress. He never tried to up sell us....and there was never any pressure. His only concern was that we were happy with our purchase ...and we are! I would definitely refer anyone to Mark!
Josh and Mark helped my family find a great fit, in our price range AND delivered before we needed it. Thank you for going above and beyond for my family’s comfort. I recommend highly
Please go there before doing the whole Pure Sleep and Sleep Number deal if looking for adjustable bed. Much better and you are in control, not the sales person. See Mark on Hall Rd store. Good honest people. Adjustable bed market can be tricky, do your research and see Mark.
Great experience. Sales people were patient and gave us space. Ordered our new mattress from Gary and were excited to get it!
Decent Deal. will review after purchase arrives.
Mark was very professional, informative and helpful! He took the time to explain all of the styles/types of mattresses and their differences. Great experience - will definitely be coming back and recommend to others!
Our salesman was Mark.Mark takes the typical salesman bs out of his approach. Mark was courteous and professional. We started low on price and he let us drive the sale, Mark explaining as we went. In fact, Mark made me lay on every bed I had interest in! In the end we spent 200 more than we walked in planning on, not because we were pressured, we made a conscious decision with Mark there in background.Would return and do all over again with Mark.
Mark was amazing. Very helpful and knowledgeable. They were able to get me a better mattress for hundreds cheaper than the guy at pure sleep across the street who tries to upsell everything. I would recommend mattress king to anyone.
Wonderful company to do business with. Relaxed atmosphere extremely helpful but not pushy. Mark did a great helping choose a mattress that works.
We are very happy with our purchase, Mark was an excellent sales person he explained everything very well and very knowledgeable of the products if in the future I need another mattress I will make sure to see Mark again thanks againRon and Barb
Husband and I were very reluctant to deal with anymore mattress places due to poor experience/customer service. I will continue to frequent this location and highly refer Mark. He is non pushing, gentle personality, very informative, and professional customer service. We recommend not going anywhere else for your new investment. !!!
Mark was our salesmen and also a reason for us purchasing the mattress.He was very knowledgeable, informative and attentive to all the details that mattered to us.Exceptional customer service that can be used as a model at other places.
We were looking for a mattress and we found the perfect mattress and premium adjustable bed box at mattress King at Sterling Heights !Good educated sale guy ever that give us all the info and all the time to try it and discuss it to make the right choise !
I love my new bed.
Mark from the Utica store is the best to work with. He listened to what I wanted and explained the different types of mattress. Not your typical salesman but an honest guy. Great humor and personality. I will definitely come back here for all my mattresses. Thank you Mark!
My rating is based more on the bed butcustomer service was excellent! Mark you are one of a kind man! I bought the bed last year but its not so great . It felt different at the store and i though it was just me but ive only had the bed for a short time and im so uncomfortable and always waking up with aches and pains. I feel so stiff and my neck is really taking a beating. I thought this bed would be more comfy for 600 bucks. Its sad because i know people who have bed less for a more comfy bed and some have paid more. I saw the same bed that i purchased here somewhere else for less than 600 but it probably didnt come with a 10 year warranty either smh. Overall, thak you Mark for keeping a smile.
CANT SAY ENOUGH ABOUT THE HONEST SERVICE THAT JOSH PROVIDED FOR US. WE WENT TO THE STORE TO REPLACE OUR MATTRESS, HE SUGGESTED THAT IT MIGHT STILL BE UNDER WARRANTY IF IT MET THE CONDITIONS, WHICH IT DID.THEY REPLACED THE MATTRESS WITH A SIMILAR QUALITY WITH NO CHARGE. THERE IS NO BIG BOX STORE THAT WOULD HAVE PROVIDED THAT OPPORTUNITY, PLUS ABSOLUTELY, NO PRESSURE OF ANY KIND.IT IS THE ONLY PLACE WE WILL EVER GO FOR A MATTRESS.
Mark was very helpful. We left with a new comfortable mattress, and the services was very personable and not pushy
Great place and very understanding regarding warranties!
Low-pressure buying atmosphere which was a blessing. Beat all deals Ive found. Very family-oriented business. Will be a return customer for sure! Highly recommended!!
Great experience. Good deal compared to others in the area. Spent 2 days going around to every mattress store in the area, after getting tired of pushy sales people we finally made it here and what a relief. Smaller store but you wont be disappointed.
Very friendly salesman. Thanks Mark for all your help!! There was a wide variety of mattress’ in every price range. Store was very clean.
We bought a twin mattress set & frame plus queen mattress set. The salesman was super professional and helpful Great price.
I needed a bunkie board and I called around to find that no one sold them in store and if they did, Id either have to drive outta my way or order online. I called mattress King and spoke with Josh. Josh got me a bunkie board in less than 12 hours, and he ordered it so I can pick it up at their location, and not have to drive to a warehouse. Just when I thought customer service was below average, employees like Josh make me think otherwise. Thanks for the excellent service!
Fantastic
Great prices, no pressure salesman, positive experience, ask for Gary, really good guy.
Very happy with the many mattresses we have purchased here, staff is very knowledgeable and not at all pushy. Would totally recommend this store for a mattress purchase.
Great sales people, great prices, great service! Bought my guest bed there last month and went back this month and got my bed!
Non pressure salesmen