The lady that I worked w the few times I have been there is amazing. She is super patient and super helpful and really takes time with you to make sure you are getting what you want. I love the furniture selection and was able to pretty much furnish my whole house. If I need something in the future I will be back
This is our second purchase from Furniture Mart in less than a couple of months. Both times we have had exceptional customer service. Weve worked with Katie both times. She is super friendly and knowledgeable about all of their products. We will definitely be returning for more business!!
Easy peasy!They have a decent variety for all tastes, even with todays issues, I was able to find exactly what I wanted.
Great helpful and easy to understand will definitely be back for more.
Had an issue with a defective sectional couch and they made it good to us. Got a new sectional and they were awesome. Thanks katie at sterling furniture mart!
Super easy shopping experience! Told her what I was looking for, she found it, and sent it over to my house!
Katie was great. She took the time to answer all our questions as we were deciding between 2 bedroom sets. Once we made our decision she helped us through checkout. Was also happy they delivered you north Denver area from Fort Morgan.
I waited to leave a review until the entire process of purchasing and delivery of a breakfast nook table was complete. I highly recommend this business!!! Katie and Debbie were very personable and helpful. We are new to Sterling and felt like we’d known them forever. Katie made the process easy and worked with our schedule for delivery. The two delivery people were on time and did a wonderful job. Additionally, I find the prices reasonable. We have now ordered a king bedroom set and will, without a doubt, be regular customers. Thank You!!!
I went to Furniture Mart in need of help getting a lot of furniture as quick as possible due to having a bad experience at another furniture store. Katie helped me find furniture that I am so happy with and she was absolutely wonderful with my 2 small children!
Very Friendly, comfortable place to shop. We bought a bed and are very pleased.
We enjoyed picking out our living room furniture, Katie was very helpful. Great place to buy from!!
I struggled to find furniture to match a recently discontinued bedroom set. Katie helped me find that and scheduled delivery super fast. Diane and Mandy kept me up to date on the window for delivery. The delivery team did a great job as well. All in all I highly recommend Furniture Mart.
Love our new furniture!!! We found some furniture to order during this quarantine time online. It’s obviously not the best time to order things site unseen, especially furniture, but we took and chance and decided to go ahead. I did the “chat/text” feature online to ask a few questions and I was pleasantly surprised with the speedy response! We carried on a pretty lengthy conversation and was even sent pictures of what we were looking to order. She was very honest and helpful! She gave me a time frame on when they would be delivered and was spot on! Definitely will do more business in the future! Thank you!!
Katie at Furniture Mart is absolutely amazing! My husband and I went in looking at furniture about two weeks ago....and when my daughter and i went back in today to finalize our purchase she knew exactly what we had looked at two weeks prior!! She is always friendly and incredibly knowledgeable!!!!! Not to mention she is amazing with kids....my rambunctious 3 year old absolutely loves her!!! I highly recommend going in and seeing Katie for your next purchase!!! Great place to do business!!!
We are so happy to have such a great furniture store in Sterling. Katie helped us make our purchase. We were able to work with the Sterling store and also worked with Josh at the Ft. Morgan store. We love our purchase. It will be a cozy addition to our remodeled family room.
Excellent service. The staff was friendly,courteous and and very knowledgeable! We plan on purchasing from this location again!!!!
Sales employee who helped my parents and me was very friendly and super helpful!! She answered all our questions and helped us figure out totals and payments for the different options we had in mind. She even went over and beyond by staying after closing to let my dad come by and take a look at the furniture my mother was wanting to purchase! We appreciate all her help and will definitely be coming back!
Awesome service and quality furniture and beds!!
We had great service at the Sterling Furniture Mart! Katie knew her stuff on the products which certainly helped us with our decision. The delivery boys did a great job setting up a relatively new product to them in our home. We are happy!
Very Friendly Helpful Staff !Got Great Deal on Couch, Loveseat and Recliner! Delivery guys were so nice and put it exactly where I wanted it with smiles on their faces whole time .Would definitely go back again Highly Recommend👍👍
The ladies at Furniture Mart are very pleasant and helpful. I am always happy when I can shop local. Also happy to see that they had several of the popular Ashley furniture pieces I had been eying online. Much easier to decide on furniture when you can try it out in store. Overall, a super experience!
The sales person was very pleasant and answered as ll our questions. We will be a returning customer. Thank you for helping me get what I wanted!!
Very helpful and super sweet thank you so much, loved the customer service!
Katie Martineau was one of the most professional and informative Sales person in any of the furniture stores here in Sterling Colorado! She made my decision of which mattress to buy very easy! I would recommend furniture Mart any day of the week!
Im always pleasantly greeted by the ladies everytime I walk through the doors. The furniture selection is awesome, and anytime there is something Im looking for that isnt in the store Im getting it ordered right away online at the desk. I couldnt ask for a better place to shop!
They have a great selection of furniture at affordable prices. If I cannot find what I want in the store, the staff go above and beyond to find what I am looking for. The staff in this store offer the best customer service. Both my husband appreciate that.Updated: The last piece of furniture we bought was so poorly constructed. It started showing signs of the poor construction within a couple of weeks. Within eight months we decided we needed to replace it. We were extremely disappointed to learn that the store will have someone out to look and maybe repair the piece, but everything about the sectional we bought is poor quality. The whole thing would have needed repaired.
I was amazingly cared for after a phone inquiry from out of state. The sales (care) team followed up without being pushy and followed through to get me exactly what I was asking for. A great place with top notch service!!!!!
Always a pleasure doing business with them.. Great customer service and always treated with respect. Katie is very helpful and knowledgeable on the furniture features.
Katie was so helpful when we went in to check out new living room furniture! We have a very small living room with an awkward setup and despite measuring multiple times had an issue finding two pieces of furniture that would fit, she worked with us to find 2 pieces that would not only look really cute and fit, but would be comfy too! 😀 Well be going there from now on anytime we need furniture, theyve earned our loyalty for sure! 😀 Thanks Katie!!!
Great store and prices. My only issue was when they delivered our bed, it was then I realized we could have brought it home in our truck and not have to wait. The gal never told us the bed comes all rolled up in a box. That bit of information is something you may want to tell customers.
Wonderful staff. Very friendly. Katies great. Good selection. Hade a blowout sale this weekend. Gots lots of awesome furniture
I’ve been wanting the couch I got for a while I went in the day before I bought it to ask Katie some questions she was very helpful and had a lot of knowledge about the set that I picked her customer service is amazing thank you so much
Excellent customer service. Always has what we’re looking for.
Great service! I always enjoy shopping at the Sterling Furniture Mart. Katie is very helpful and great to work with.
We received very good customer service when shopping here. The staff was very knowledgeable on the different mattresses and were very helpful.
Katie spent a great deal of time helping me find the bedroom set I wanted at a better price with very doable no interest payments. I’m very happy with the excellent customer service and value!
Katie was very helpful with helping us find a bed. Great customer service.
Very helpful. Took good care of us. They made our experience great
I just wanted to say how much I appreciate everyone at Furniture Mart. Josh thank you so much for trusting and believing in me.God bless everyone at Furniture Mart.
Katie is one of the greatest salespersons we have ever met. She went way beyond the call of duty when she realized what type of power recliner rocker i wanted. I am so excited to have it in our home. Hurray for Katie. ThankYou
Friendly staff. Helpful in regards to fulfilling your needs
Nice furniture store!! Always willing to work with you!
It has been great to have Katie helping me. Ask for her!
I ordered a custom office desk from Furniture Mart. They were awesome to deal with. It was delivered and built by their delivery team, and it looks amazing. Thanks guys for a job well done, and outstanding customer service and delivery. Would highly recommend.
Good experience with a quick checkout! So excited for my couch 😄
They were awesome to me! Helped me get a brand new mattress that they also helped me get financed on.
Josh, Diana, Emilio & Mandy are so helpful and professional! We love to shop at Furniture Mart!
LOVE IT. Great price, FRIENDLY staff .
Nice selection. Customer service is poor. She is unfriendly and gives me impression she hates working at Sterling Furniture Mart. A little smile goes s long way!
Josh a nd his team are amazing. It is a no hassle environment. If dont go away with a purchase I always go away with a smile.
Had a real good experience today, the staff were real helpful.
Delivered on time even with the winter storm that rolled in. Assembly and installation was quick and professional.
Beautiful selection! The staff was very friendly and helpful!
They always have the best prices, large selection and are super friendly. I’ve tried other stores but I always go back to Furniture Mart.
Me and my husband loves the place. They have great customer service. I would refer anyone who is looking to buy furniture for their place go and shop at Furniture Mart.
Very polite and courteous service! No pressure to buy and very helpful!
Very friendly staff and good quality furniture.
Folks here are very friendly and helpful.
Nice furniture
Friendly staff, good quality
Great Customer Service, bought chair and they delivered it the next hour.Will buy from this store again !!
Friendly, helpful and made our purchase a breeze!
Excellent inventory to choose from & great customer service
Very helpful great people
Good customer service
Nice place to shop
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