Be Aware if of the commercial sales men at this location. DO NOT PURCHASE ANY SPRINTER MERCEDES VANS FROM HERE! These guys only care about the 1 time sale. I purchased my first van from Jace at this location as well as his boss Forest. Then I purchased a second a month later and a third from them a month after that. I referred a good friend of mine who purchased one as well as another big company close friend of mine all from the Bay Area. That’s 7 vans from me! Well I call last week and send images about the first van I purchased exactly a year ago fully shelved. The shelves are peeling off of the van metal. All the metal on the van is cracking and shelve is going to fall. They tried blaming it on installing of shelves they hired(I bought it ready). It was not the installers fault as he has all his brackets nice and tight and no bolts fell out or even lose buts just the van metal is very thin. Then they said make a claim which I did then they come back with we are not dealing with this it’s not on us maybe it’s from the driving and just take it to a auto body. They are not standing behind the vans they sell. I am not the guy to even have time for reviews because I own a company my self and i know how things can be but this is ridiculous. All that business and they don’t have my back. That’s 60k a van times 7 is half a million dollars just from me in a year. I highly recommend Autobohn Motors in Belmont. I just ordered a van from them today and they are great!

My gratitude goes out to Domy, Levi, Dante, and Ron Berberian. You all made this experience seemless, enjoyable, and provided amazing customer service along the way. Thank you endlessly!

We live in Reno and it was difficult finding exactly what we wanted to purchase locally so we looked within California for a few months. Working with Paul and the folks at Mercedes Benz of Stockton was a great experience from start to finish. The entire transaction was hassle-free and there were no hidden dealership markup fees. California doesnt make it easy if you live out of state but MB of Stockton worked everything out to arrange for a smooth transition of the vehicle to Nevada. After a bad experience with Walnut Creek (dishonesty) and Rocklin (lack of transparency regarding dealer markup fees), we were super pleased to work with and purchase our car at the Stockton location. We highly recommend this dealership and would definitely work with them again!

Great customer service! Jonathan is a superb sales person. Very knowledgeable and explained in detail our questions we had. Thank you Mercedes of Stockton.Maria

They had a Sprinter advertised.. and when I called to inquire about it.. they said it was in the process of being purchased from another customer.. later on that day they raised the price $5000 over MSRP.. Im not into these types of games.. keep the van.. Ill keep my money.

I’m very pleased and happy to say with all the customer service I received from this place. I would say the best Mercedes Benz dealership or any dealership I have ever encountered. Jay assisted me on the phone. I don’t have much time since I run a business, but Jay made all so easy and smooth, also went out and beyond his way for me to purchase the 2019 GLA 250, I love the car! Thank you so much Jay for working with me, you are the best. Also, once I got there, to pick up my vehicle. The staff was extremely nice, friendly, knowledgeable and down to earth. Especially, Paul and Bin who finished the process with me smoothly and let me park my old vehicle there until ready to pick it up and drive with my new GLA 250. Thank you all for an exceptional service and I will definitely refer any of my family and friends. Also, I will be definitely coming back there once ready to purchase a new vehicle. Thank you~Faryal

I have a very bad experience with this place. I leased cars before from another Mercedes dealer and never had issues with their cars. Currently I have two cars with this dealer and I am back and forth to their dealer for issues in the car and they always want to charge money. Since day #1 there is always issue, Very bad customer service. I will be finishing my lease with them soon and will never go back to them. I don’t advise anyone to deal with this place. I am very so dissatisfied with them.

Unprofessional. Made an appointment almost a month ago for service A. Had to wait several weeks in order to book a loaner car because I couldnt wait at the dealership for several hours due to work. Appointment at 9am, called them at 7:30am to see if I can come in a bit early but their answer was you can try but you might have to wait in your car for a bit anyway. .... Got there at 8:55, and was told that they ran out of loaner cars...! Had to cancel the appointment. No one called ahead to update this problem. The guy suggested to reschedule but I told him I would rather cancel it and go to another dealership... Very unpleasant and disappointed experience. Dont expect to get what you made an appointment for... even if you did a month ahead.

I’m extremely disappointed with your customer service for such a high class dealership. I took my vehicle in for service, Kyle Farris at the Stockton CA branch helped me, it was by far the worst experience. Part of the service required was the replacement of the windshield wipers, well it seems like Mercedez Benz does not provide enough training to their employees; the technician scratched the edge of the hood of my vehicle. I picked up my vehicle hoping the technician would advise me of the scratch to my surprise they didn’t say anything. Their egregious unprofessionalism clearly shined. I had to go back the next day to talk to Kyle and get my hood fixed. He promised me it would be fixed right, he said the hood would be sanded and repainted. He called me the following day to pick up my vehicle. Once again, egregious mistakes, they only painted over the scratches. I spoke of my disappointment and requested the entire hood to be repaint. He said ok, and that he was just asking for my opinion. He then goes to say it would take 1 week to get the hood repainted. I asked for a loaner since this is the only vehicle I own, however Kyle did not seemed interested in my dilemma his only response was “we don’t have any loaners” I told him I didn’t think it was fair to spend money on a rental since it was clearly their mistakes. He said he would call me later to see if he could find a loaner. I waited couple of hours with no call back. I tried reaching out to him as well as the manager without success. I left a voicemail to them both however I’m yet to hear back. Kyle did not show any interest on resolving his own mistake and his manager doesn’t seem to have time for customers.

Excellent service Bin was Super cool. Helped ya girl drive off the lot with new 2021 GLC 300.Thank you all you Guys are amazing.

Buy your vehicle from someone else. I bought a used vehicle from these clowns and they hid everything that was wrong with the car ….they added 4000 too what we agreed on .i wish there was a lawyer i could call .....put it this way Trump university has a BBB rating of D-,,you would be better off buying your vehicle from him, believe it or not Mercedes Benz of Stockton BBB rating is F....look it up yourself ....the rating that is displayed on there web site is B.S.... good luck buyer beware.....

Quick service, did a deal mostly online. Went in to sign and an hour later we were out of there.

Jay Dhillon assisted us during our buying a GLE 43 AMG Coupe last month. It was the smoothest car transaction that we have ever been a part of. That is saying a lot since I previously worked for a financial inst selling car loans, so we know what we are doing. Jay was very professional. He was willing to negotiate in a pleasant and respectful way. There was the normal bit of back and forth about the details of the purchase. We were not insulted, he didnt call in a closer to try and upsell us, everything went through nicely. We feel we got a good deal and didnt feel anybody won or lost in the process. We will definitely be back to buy our next vehicle from Jay.

Beautiful vehicles and showroom. They NEED to work on customer service. Listening to a customer request for information and providing it within a reasonable time would have been wonderful. Total time spent was way over 3 hours just to get information. I expected better from a high end dealership.

I’d like to say thank you all the way from Hollywood FL My Salesman Jay was Exceptional exceeded my expectations car was delivered today and Ms Tuyet again exceeded my expectations !! Happy customer !!

Just leased this 2021 glb 250 from Mercedes Benz of Stockton. BUYER BEWARE!!! I have had this car less than 24 hours and the rear door handle fell COMPLETELY OFF...they wouldnt let me out of the lease. They repaired the car door handle. Before driving off I opened the same door, same thing happened AGAIN ! Smh I am beyond frustrated. They still wont let me out of my lease.

I just purchased a second vehicle from Mercedes Benz of Stockton. Bin assisted me both times with my purchases. He is the best !I’ll be back again next time I am in the market for a new or used vehicle.I highly recommend this dealership. Super friendly and no high pressure sales. They make purchasing a car fun and enjoyable.Give them a try. You won’t be disappointed !Peter Rothermel

Bunna amazing guy! Help out me alot, I highly reccommed this place.

This was my first visit here, and I had a service appointment with Jeff C. It was by far a pleasant experience throughout my time there. The rest of the staff were amazing too and provided excellent service.

By far the best car buying experience in my 30+ years.Kevin was excellent with handling all of my questions and concerns. I would highly recommend him to all of my friends & clients that might be in the market for any car.The overall dealership was a pleasure to work with and will definitely visit them again on my next vehicle purchase down the road.

Mercedes-Benz of Stockton takes excellent care of my 17-year-old SL 500. My service advisor, Fred R., is great to work with and fully explains required and recommended services.

Excellent service experience overall with full transparency and clear communication. Contactless experience with valet pickup and delivery was flawless. Highly recommended.

The best Mercedes dealership I’ve been at. The only one that keeps saying - no worries, we will make it work.I was 9 months pregnant and the battery on my car died - they managed to fit me in within 12 hours to fix it.We ordered the chrome trunk trim price and we were nervous to put it in ourselves. Bay Area kindly offered to do it for money. Here Kyle just came and within 2 min put it in for us at no charge.Every request we have - they do it no problem. Our next MB car will only be bought in this dealership! Special thank you to Kyle for being simply amazing!

I had a pleasant experience working with Kelly Follett, the Service Advisor and Staff. I was able to make an appointment online and get my Mercedes Benz serviced immediately. I loved that once your vehicle is repaired, you can pay online and all paperwork, and your car is ready for pick-up once you arrive. Excellent Job, Mercedes-Benz of Stockton.

Relative leased BRAND NEW 2021 glb 250 - Door handle fell off within 24 hours. Supposedly fixed by the dealer. The rep opened the door and it fell off again. No recourse. No replacement offered. Called uncivilized for wanting out of the lease or a replacement vehicle. What kind of customer service/finance manager does that? As a person of color especially a black WOMAN in these times....not okay!!!!

Staff is friendly and helpful. Check-in was prompt and pick-up was timely. I like that they didnt hustle me about other services, just listed the recommendations on the receipt. Nice service center.

I was 5000 miles into a 6,000 mile trip when My sprinter went into limp mode. Jeff the service advisor/manager? got me in with in minutes of showing up. Diagnostics were run with in an hour, parts were acquired from a different dealer and repairs were made. Staff was prompt, courteous, and informative. I was back on the road for the last 1,000 miles of my return trip home. Thank you Mercedes of Stockton.

Mercedes-Benz of Stockton provides a variety of stellar concierge services.Their Customer Care Representatives are detailed in completing all task in a timely manner and they listen to all your concerns. The overall service provided by Mercedes-Benz of Stockton represents the ultimate luxury car brand that it is. The facility is beautiful and immaculately clean. Also after all services are performed, your car is tested and cleaned. Customer service with a smile. Thank you Mercedes- Benz of Stockton. I value your business!

The customer service is poor, if I could leave 0 star I would, Ladies and gentlemen please please do NOT go there for business there is one person named Jason Bryner is the one who is made me disappointed. I dont know how he became manager.When you signed the paperwork they will change even they did not bring water when you ask.

Brought my car in for a radiator hose repair on a Wednesday. They called back on Wednesday evening and Thursday morning each time with a new issue found........ picked up my car Saturday morning, no more than 6hrs later I’m getting a warning light that my radiator fluid is low. On my receipt I said that they toped off the fluid.... now I have to wait until Monday to have it checked out again. In the 5 years I’ve taken my business to this dealership this has by far been the worst end product of repairs and diagnostic I have ever had. This has so not the level of quality I have come to expect from this dealership. The service advisor or manager “Jose” did give me a discount for the multiple calls with new findings, but what does a discount amount to when the car is still showing signs that there is a problem that was not fixed properly. Not to mention being left without use of my car and loosing more time by going back to the dealership. I don’t know if I’ll be bringing them my business after this is finally fixed and tested to be in proper working order. It’s a shame too I would always recommend this dealership to my friends and coworkers at the hospital.

Just made a appointment for Mercedes Benz for service on March 1 super excited to go there

Everyone from the dealership was AWESOME. The customer service was PHENOMENAL the whole team works cohesive and it really shows when you are there. Thank you ALL for being professional and friendly!!

Always spot on, courteous and professional. A pleasure to do business with all of them in Stockton.

From day one dealing with Mercedes-Benz of Stockton, Forrest Miller has made our experience exceptional. With our last vehicle, from conception to delivery, I didnt have to leave my office. He remembered details we required from previous purchases and included them in this transaction. We got the best deals in the three vehicles we purchased. You may see them out there, they are now branded FedEx Ground!

I went back to your dealership because of the outstanding service provided by Jeff Caminata. He kept me informed exactly what was going on and the time frame involved. Jeff has has been superlative in every possible way and he has far surpassed all the services that I have had in the past with Mercedes dealers.

KELLY WAS AWESOME! MADE MY EXPERIENCE WITH SERVICE PLEASANT AND SAVED ME TIME BY SIMPLY OFFERING TO EMAIL MY INVOICE INSTEAD OF ME DRIVING THERE TO MAKE MY PAYMENT. THANK YOU KELLY!

Tom is the reason we came here and he always goes above and beyond. Our newest purchase is perfect and it was easy to do remotely from LA. I highly recommend it.

Great service! Took our car in and started the maintenance right away.

Zero star. Please go to either Modesto or Sacramento for business.Jason Bryner is not nice.

Julio was awesome. My wife and I both got cars we really love

Mercedes Benz of Stockton has a great staffing team!! I have had service done here several times on our Mercedes the team has always got the job done in a timely manner also i have never had anything to complain about with the services that was performed keep up the excellent work M.B.O.S

Love this dealership! Excellent Service!!! Kelly is wonderful to work with. They have a great team of folks who are professional, courteous, timely, and customer service oriented.

Quickly greeted upon arrival but the greeting was lackluster. And I know its a Mercedes but service department prices are jacked up way too high.

Very nice people! I had to order a part for my vehicle and it arrived there as promised. Thank you 😊

2 weeks ago, I leased 2020 GLE 350, I had engine light/ transmission issues while going home from the dealer. Immediately I called Sales Manager, Ken Cook about the problem. He immediately arranged service tech to come to my place to check that up and arranged to be towed to their service dept for inspection with a loner car available to me.They did noticed transmission problems with that SUV. Within a week, Ken replaced with another 2020 GLE 350 to my satisfaction. Though I was disappointed at the beginning but I am happy things worked out smoothly. I am MB of Stockton customer for almost 10 years now, this is the first time that I had a Vehicle issue with them.

Jeff replaced the airbag on June/2020 but the air vent has been broken. The dealership wont accept responsibility and denied. My wife and i only drive the car, no children with us, honestly was working perfectly until the air bag replacement.07-14-20I called customer service and provided my contact number.07-31-20Dealership hasn’t contacted me yet.

Scheduled my vehicle for service b2 at 8:45 am and I was an hour late and they were pretty accommodating and service rep Kelly was very courteous and friendly, the only request I had was PLEASE DO NOT EASH THE VEHICLE, which was noted down pretty big on the papers, they did provide a shuttle to drop me off home and pick me back up which is very convenient, I get to the dealership and first thing I saw was tire dressing and vehicle is washed, and its a $1900 dollar coating which this vehicle has and cant be put into machine wash, strictly hand wash, Kelly did take the accountability and her manager did apologize for it and gave me the business card if was to take the vehicle back and if it needed any work done with the coating, I get out of the dealership my mbrace stopped working, called the Mercedes support they tried for 40 mins and asked me to go back to dealership to get it re provisioned, went back and no one knew who to call its and after waiting for 10 mins one gentlemen said the people who do it are not in today come back tomorrow :(, not a great experience hope they do better in future to assist customers better.

Worked with the sales team making a purchase almost entirely touch free. Highly recommend Mercedes Benz of Stockton.

NEW REVIEW:Old review is below. After bringing the car back in and getting it back they were able to remove a lot more of the swirl marks and scratches in the paint, but not all of it. Overall they did $225 worth of honest work.OLD REVIEW:Very disappointed with the complete auto detail sale they had for $225 which included exterior and interior detailing. I asked specifically before I purchased it if this detail would get rid of the light swirling scratches on the car from car washes and they said yes; it would bring the car as close to looking brand new as possible. There were still a lot of swirl marks (doesnt look like they worked on that at all) and there were water spots near on the side mirrors and the housing. Everything else was up to standard with how a detail should be; one that you can get at a normal car wash for like $80. The swirl marks being just like they were before I took the car in made me feel like I just payed $225 for a car wash.I would not recommend their detailing service AT ALL.

What an an excellent car buying experience! My wife and I recently purchased our Mercedes Benz; I cant say enough good things about our entire experience. Our initial sales contact, Kurtis, made us feel relaxed and comfortable. He showed us multiple vehicles and answered all of our questions with a smile. He was knowledgeable and friendly. On our return to purchase the vehicle, Tran, helped us and he was equally friendly and incredibly efficient. He made the purchase process quick and easy. Signing was also very efficient and we were in and out in no time. Mark, in the parts department was awesome. He assisted us with a navigation install and took care of everything for us so we didnt have to wait.If youre in the market for a Mercedes or maybe a used car, be sure to check out Mercedes Benz of Stockton. You will not be disappointed!

Came in just to test drive the new GLE, got a great deal, purchased and went home with it. Thank you Gary for helping us and to the rest of Mercedes Benz staff. From service to sales, you guys are great. My growing family is happy 😊

As always, Jose has taken care of my car needs. Thank You

Ask for Gary from Mercedes-Benz of Stockton! He is the BEST! I am so happy with my new car 😍

I wanted to buy S63 amg for 60k from them, and I wanted to trade in my maserati. After I have been asked million of unreasonable questions by a sales person named Mike, questions that he has no answer to nor the authority to have ( i know that bc I worked at, and owned a dealer) he sends me a picture of the carfax for my maserati shows that there is an accident (like its the worst thing in the world) and never responds with be with trade in offer. I called and I talked to a manager, Ryan, I asked againwhat would they pay, he tells me 17k??? This is just not serious. My car is valued KBB at trade in at 24k(good condition bc of the carfax, car is in really good condition) It was more than obvious that these people do not want my business, Their responses were very big headed. I do not understand how car dealer wont be interested in selling you a car, be rude to you and do not respond adequately to person that wants to spend 60k on a USED 64k miles car that was repainted.

Jordan was great to work with. Top notch customer service, excellent communication. Made the process very easy. Highly recommend. - Ryan

This was great deal and my old Mercedes is back in perfect shape. Thanks for help this old guy out.Thank you Paul in the parts department. Parts gives military discount alls you have to do is ask...

Forrest is the guy to talk to if youre looking for a Sprinter, especially if you are doing a conversion. Thanks for finding me the perfect van, Forrest!

Great experience. Domy provided great service. Emailed him 2 or 3 times with my offer on SUV he made the deal happen, surprised even me. There was zero surprises when I got there. Very refreshing to have a positive car buying experience. Probably my first one. Could of probably been in and out in an hour and half but we chose to have the new car concierge go over the features with us. Definitely worth the time. This was my first Mercedes and if this is a sign of things to come I will definitely be back. Had a bad experience with the dealership in my town. Don’t want to throw them under the bus but it was definitely worth the drive to Stockton. Thanks

So far so good!!# Kelly is so sweet and very helpful!!

World class vehicle. Great sales staff.

Was promised a $500 rebate. When the transaction was delayed by the dealership and thus pushed out of the rebate period, I was promised by the sales rep Forrest that the Stockton Dealership would reimburse me for the rebate if it wasnt approved. 6 months later and Forrest has declined to answer all calls and emails.

Great place to buy a car! Friendly and helpful staff. Everyone is dressed nicely. Very professional. This Mercedes-Benz dealership has a ton of vehicles. The dealership is new, clean and very impressive looking!

Visited this dealership for a service B while passing through Stockton. The facility is beautiful, but I was not impressed with the service. My tire pressure was adjusted incorrectly triggering the warning light as I was leaving the dealership, I wasnt notified my service was comple and had to inquire after noticing it sitting in the lot for 20+ minutes, and the explanation of service needs was basically non-existent. I would not have my vehicle serviced here again.

We received great service and a fair price. The sales team were not pushy or unreasonable. When we had problems with our key fob the day after the purchase, they took care of it right away without additional cost.

Kelly Follett was a pleasure to work with.

First of all where can you get a boot lock on Xmas eve at lunchtime?Ring Paul at Stockton, absolutely perfect service and sensible price.Following up on Saturday I needed a steering reservoir for an 03 ml350 at 1.00pm, Yep you guessed it Paul sorted it with the vast array of parts in stock with again a personal touch and arranged for me to collect from the reception.Even driving 25 miles you must contact Mercedes of Stockton!!!!!Shame my two local branches don’t keep good stock !!Thanks Paul obviously I will be in touchNigel

This would be the last place I would recommend bringing your car in for service. I have had to bring my car in 3 times for the same issue. You drive it off the lot and the issue comes back. Save your time and go somewhere else.

My salesman, Gary, took excellent care of me. Highly recommended.

Prompt, efficient and effective service crew, my new go-to for my Sprinter!

Everything went smooth from dropping it off to picking it up !!!!

Couple of years ago my dad s550 got another light of because Mercedes people break when something do with the car it was airbag light

I called there last week.I was looking for 2020 amg 43glc coupe. The sales man that helped me was terrible! First off he asked me did I have a girlfriend he thought we rememberd me.I told him I had a wife then the salesman asked me does my wife live with me. I said she does! I asked did they have 2020 amg glc coupe. I wanted to see with no one around. The the salesman said we cant send a $80,000 car to your house we dont know you .Then I told him I have $90,000 Escalade in my garage. Thenhe asked me what I need another expensive vehicle for. That pist me off! I hung up the phone!

Excellent service. Had to bring my car in without an appointment because I had trouble getting it started . Had to leave the car there and get a ride home with their courtesy shuttle. They were able to get it fixed the same day. Only drawback was that the service was a bit pricey.

Talk w/ Forrest & Jace if you want to find a Sprinter on the west coast. These guys know their stuff.

This Dealership and Service depart are awesome. They real care of there customers. Specially Fred Rosete at the service department. They go beyond to fix any problem in your car. My customers experience are excellent. They do a good job making you happy so you can come back again and purchased another car with peace of mind. The Service Department work with a very caring teamwork. Excellent service and very professional as well. I will do repeat business with them. They do care about their customers.Thank you so much Service Department and Specially Fred Rosete, Service Advisor at Mercedes Benz of Stockton and the entire team. Guia R.

We Just got our new Mercedes Benz from This dealership, we are very happy with our experience, staff are very friendly and honest, they are very transparent on their prices and they will give you the best deal ever, our sales rep. Kevin was very helpful and professional, We live in Sacramento area but it was worth traveling to this dealer, I highly recommended them.

Great experience working with Internet sales manager - JAY DHILLON . Our family have purchased three cars from him already and many more to come !!!!

Worthless for months. Loose connections in mid is driving leaving you in danger of accidents.

Return customer and as always a great customer experience.

Fast service. Make an appointment first.

Kyle was very attentive and knowledgeable.

My fiance Steven bought an AMG coupe and the staff was incredible. They continue to give us excellent service anytime the car is brought in. We will be purchasing our next vehicle from here as well.

I could not have had a better experience trading in my lease at MB of Stockton. Ryan and Jordan went above and beyond throughout my experience and made the transition into my new GLA easy, fun, and quickly on the road home feeling great. I look forward to continuing my automotive relationship at MB of Stockton!

Gracious, professional, and knowledgeable staff. No typical high pressure sales approach. Worth the drive to save thousands compared to Bay Area prices. Very happy, recommend without hesitation!

I recently purchased a CPO vehicle. This car was not CPOd yet they up-charged for the CPO. I have tirelessly contacted the sales mgmt team over and over with no results. I have emailed your GM - Brian Martucci - who did not take his customer seriously, only to defer my concerns to his Sales Manager Ryan, who does not return any emails, calls, etc. Neither have contacted their customer back after over and over communication in 1 direction. Even Mercedes Benz corporate is not getting a response back!Do not shop here. They will cheat the CPO process, keep the extra funds and the vehicle will only come with CPO title. My car was received with so many issues (bent rim, spots and swirls on paint, no CPO paperwork checklist provided, chipped windshield that service missed, etc, etc). I dont even think there was a CPO process done, just the funds accepted to CPO in writing to Mercedes. I unfortunately could not take it back as I am out of state, even in state, they wouldve just stared at you.The reasoning given, we did not make money on this car, so there is nothing I can do. This shouldve been part of their financial decision before making the deal..but thats all this was, making a deal, taking the money, and forget about it.Honestly, coming to your establishment was a big mistake. I thought this was a family oriented company where you look after your customers. I have shopped at your establishment before, have been a customer before with a great experience, so naturally I would come back to you. The other dealers around you may be stuck-up but they are upfront and live up to their promises.Shame on you to have a prestigious Logo of Mercedes Benz on your building.Brian and your team - learn customer centricity, learn to take care of ALL Customers, not just the ones you feel like due to proximity. I gave you all a chance to reach out to me, for nearly a month with no real contact.I am not ending my efforts here. I will move forward to make sure your dealership gets reviewed, gets inspected for falsification, have your service side get inspected by the BAR. You left me no choice and i cannot let you step all over me at this point.

At Mercedes-Benz of Stockton the location is perfect off of I5 . The property is kept clean. The name of Vehicle speaks for itself for Luxurious visit. If this has been on your list stop over and compare.

I would not use this place to service your Mercedes or any car!! Took my car in due to a leak. My car also had a recall and a service needed to be done. I also asked for pricing on some items for my car. They said they found the leak and another item that needed to be fixed. Total came to about 1200. I authorized the repair and service. I picked my car up, drove home. I then drove my car 2 days later, only to find when I moved my car, i had oil in the driveway!!! My car still leaked. I also found that when they were in my truck, they left the light components for the tail lights out laying inside the trunk. I contacted the dealership and brought my car back in. They called me to tell me, my car is now leaking in 3 places. But that these are all new leaks. The total to repair my car now is about 2600. The service specialist tried to tell me sometimes this happens. Lol ok yeah. I thought with the service a/b they goOver your car top to bottom, that’s why you pay a more for it. They didn’t diagnose my car correctly and now I am having to pay for 2 repairs on the same leak. We asked what they could do since it is the same leak. They didn’t fix it the first time!! They apparently are only want to give a small discount. Sorry this is horrible service. The mechanic didn’t do his job correctly!! I declined to have my car fixed. Since they aren’t willing to make things right! I go to pick up my car, someone kicked in my front grill!!! THE SERVICE MANAGER NEVER RETURNED OUR CALLS!! Even with filling out the surveys asking to be called and calling the 800 number 2x.

Smooth vehicle purchase. Very kind and accommodating staff.

Agent Jay D & Steve S management term made the purchase pleasant. location of the dealer is great, less then one mill from highway, around Lowes, Kohls, Walmart ....... I shall went yrs ago.

So i drove down from sacramento yesterday afternoon after getting a call from the internet sales guy to look at a used vehicle listing I was interested in.It turns out the he wasn’t even there and apparently the vehicle was somehow sold in the 90 minutes in between when i last messaged the agent and when I arrived, and I have yet to get any explanation or return message about this besides from the guy at the front desk.(review gets an extra star because the people I actually talked to at the dealership were kind and helpful).

I will give them a 4.5 for service. they are very friendly and very knowledgeable very quick to respond to your needs. Though I would not buy another new vehicle from them since they moved to the new area all salesmen have been stressed to make sales using the old and still I guess Waze Ill selling a car. They forgot that this is not a Chevy Orr Nissan or afford its a Benz dealership the car sells itself. Do not like to be pressed or treated as if I am ignorant. So sad

I just buy a car from them, nice and friendly people and very helpful, if you are looking for a car ask for teddy he is a really nice guy and he will help you with no pressure. Thanks again mercedes Benz from Stockton and manager for all you have done to make me feel all satisfied.

Great experience! New place is beautiful! Jose in service was a great help and both the shuttle guys were awesome! Thanks guys

Kelly Follett in the service department is just wonderful! Very good experience! I highly recommend this establishment and their team!

My sister went here to purchase a car and was humiliated by a sales person because he didn’t believe she was who she actually was... my sister called me embarrassed because the guy basically said in front of numerous customers he was calling the police on her because there was some sort of fraud alert from the bank.... instead of giving my sister the option to bring in her social or actually explaining to her what that meant he basically implied she was trying to commit fraud....and he was going to let law enforcement handleIt.... I can only imagine her embarrassment because she actually had a previous Mercedes she use to take to that same dealership when it was on march lane.... I wouldn’t recommend this place to anyone because they made my sister car buying experience a nightmare imagine trying to buy a car and the sales man tells you your not who you are and calling law enforcement

The people here are always helpful and professional. You can tell they take great pride in what they do and the live up to the name Mercedes and what it means to be the BEST. 5-STARS!

Nice facility, good assortment of Mercedes Benz. Decent customer service. I dont know about the service department, expensive but took three repair visits to take care of the same issue and Im still not sure if the problem is fixed. Compartment covers removed during repair left inside car. Tacky.

GREAT SELECTIONGOOD STAFF now thinking of leasing a mercedes.

This is the worst experience I ever have! I been here on July 16th for the first visit. After I left the dealer (Art) texted me to wait until the end of the month to get the car. So I took a day off but when I got there today, he said he can’t offer that price! The price he could offer is $44000! If not, why you guys asked me to wait! It’s cheating ！

Its an absolutely gorgeous showroom. The staff there makes you feel extremely comfortable. Unbelievable professionalism.