Elizabeth was really helpful and patient with the 3 of us at the same time. Very polite and understanding. Shell go up and beyond just to meet her customers need. Will definitely come back for mine.
Had an appointment to go in, was helped right away. Staff was courteous and helpful and let me take my time picking out glasses. I felt taken care of, the test was thorough. Great experience and highly recommend.
Jeffrey made my day. Excellent customer service! Fast easy and I can see! All the staff here were excellent. Second year in a row!
Thank you Lenscrafters’s!! I enjoyed my visit today. The staff are always polite, professional and very helpful. I commend you for your excellent customer service!! A special thank you to Jeffrey, I cannot thank you enough for all your assistance.
Jeffrey was awesome...really explained in detail what I was getting and helped made my choice with ease. Definitely would recommend to come here the whole staff is awesome...Thanks again Jeffrey
Ama was absolutely amazing and got me a pair of glasses last minute when I needed them immediately. She was very kind in helping me pick out a frame and not rushing me. As well as nice to my kids who were not exactly happy to be there. Absolutely amazing service while I was going thru a stress filled day.
Ama was AMAZING! Came in as a rush to get glasses with my prescription and she made my experience wonderful! My glasses will be done in about an hour! So thankful!
First off let me start off by saying that I never leave reviews but after trh great service by Elizabeth and the staff at this location I had to. IF there were 10 starts thats what Id give them. She was professional,courteous, answered all my questions and did it all with a great attitude. I highly recommend this location. Thank you guys
I love the team here at this location. No matter how busy they get, they always are very helpful with a cheery attitude & smile. Ama & Lubna are amazing as they have helped me personally. Not to mention the selection is great & specials are available if you dont have insurance! Even same day glasses in some cases. Check them out - youll be happy!
Elizabeth and Lisa were both super amazing. Like Batman and Robin, they got everything i needed and my questions answered. they knew what i wanted and catered to my necessities! And David was super friendly, also answering my questions and concerns. Thanks for always being amazing!
I came in to get a quote on some glasses.. My lady recommended me here.. I did shop around to a few different places.. This place was able to help me with everything.. The staff was Very helpful.. Mrs Alma and Ms. Lubna are The Best!!!!! Thank You All So Much for the help!!!! I will be coming back and I do recommend this location to anyone!! Thanks Again!!
Lisa over at LC is awesome. Very knowledgeable & personable. Helped me feel welcome & confident in my purchase. Will definitely be back for future eye care needs.
AMA was a kinda and very helpful person. I highly recommend going to her. She will keep help you in any way and will try her best to answer all your questions. Thank you for you help
Best place in town to get your eyes checked and get frames done. Great people who are extremely helpful. Jeffrey was really helpful. Dr. Krejchi is very helpful too and he’ll answer all your questions.
Ama has really good customer service. They take their time to accomplish customer needs.
This store is by far the best place to go for all your eye needs. Great selection and fantastic people working here, that treat you just like family. Really they do. Too bad I only one exam a year!!!!!! Special THANK YOU to Jeffery, Lubna and Griselda😁
I went in on Sunday and it was only two ppl working the Assistant Manager and a young lady name Elizabeth, they were both very nice and helpful from the moment I walked in… Elizabeth helped me with my order and purchase and she was very professional and kind the whole time. Thank you for being so pleasant.
Jeffery is vey knowledgeable & very thorough in going over everything with me.
Wonderful staff and Dr!!!!! So grateful for their kindness and help for my daughters first eye exam!! Thank you so much!!!!
Thank you to Elizabeth, Griselda, and Lubna for great customer service! My mom felt very comfortable and welcomed. Thank you so much for all you ladies’ help! :)
I was welcome as soon I set my foot in the store. The assistant manager informed me about covid store protocol and was very informative. I was not pressured into any upgrades to my lenses which was a plus. After selecting my new pair of glasses Anna did an amazing job fitting the glasses to my liking. My overall experience was a A+!
Griselda and Lisa were so helpful. Dr. K is really nice. Been coming here for a few years now and never a bad experience.
Love the environment at the LensCrafters store in Stockton CA. The employees were very kind & considerate. Jeffrey was extremely helpful and very professional in assisting me. My glasses are awesome and fit perfect!! Thank you!!
Dr krejchi, Geiselda and Lubna were very helpful for my visit today. I recommend coming here.
Quick, and friendly. Griselda was a delight, and very knowledgeable. Very pleasant environment. Very happy with safety protocols/cleaning for covid. Doctor was very personable. Highly recommend.
I had the best experience here just now! When I first arrived, they were a bit busy, but they told me to go ahead and look around. I ended up picking a frame that I really liked and Ama helped me throughout the process. She was so pleasant, friendly, and patient explaining the different options. If you need glasses I highly recommend coming here!
Elizabeth, was very helpful in assisting me finding the right pair. Even though the insurance system was down she kept checking, so that I would not have to come back multiple times. She is A+ customer service!!!
The manager was fantastic and I appreciate all her hard work to help me.I will always go back to this store great customer serviceI recommend this store to everyoneThank you you again
First time going to this place and it was an amazing experienced. Elizabeth was very helpful, answering all my questions and concerns. Thank you and also to the other staff.
Thank you to the staff at lens Crafters Dr. krejchi, Griselda and Lubna. From beginning to end overall great experience.
I Went Into this location for a simple adjustment, the manager Lubna helped me did not even charge me for it, she was very patient with me, they were slow when I went in but she made the visit worth it! I even started looking for another lot I am going back to get. Her and Lisa were amazing, it’s like family there the vibe and the way they all mesh is amazing. Thank you for your services LensCrafters
Lubna was personable and professional. Her assistance and help was much appreciated. You have a very excellent employee.
Elizabeth, Ruiz was great helping me adjust my frames! Will come back again soon!
Great place to be at. Was so comfortable and so happy I found this place with such great people. Thank you for making everything so smooth.
Great service and friendly staff! Lubna Griselda Jeffrey and Elizabeth were amazing they made the experience very professional and they were all a delight to work with! Def coming back!
Liz was super helpful with everything! She helped me pick out my glasses! And everyone here so nice and sweet
Great experience! Ama was sooo helpful and friendly!
I received an excellent service from Griselda and lubina… they made my experience nice, quick and easy! Will definitely be back!! 😃
Thanx to Ama I was able to find my ideal frame for face shape. I was able to get nice and comfortable frames. She made my experience be amazing!
What an awesome and friendly team of professionals! I had a great experience here and will definitely continue coming back for future purchases and exams. Lubna Griselda helped me out soon as I got there and was diligent in getting me signed up for the exam and then afterwards to process my orders. Thank you very much! Definitely recommend this place to everyone.
Lubna was such an amazing person. She helped me with the best of her ability and I got what I needed. Great customer service over all from the staff. Super friendly! Definitely recommend Lens crafters to any one interested in getting new glasses.
AMA was awesome! Not only did she help me she helped those around me without making me feel like I wasn’t her top priority. Once again AWESOME
Great experience. Thank you Lunba, I was in and out. Glasses were ready in one day. My fitting went great thanks to AMA.
My experience was very delightful. The associates were very helpful. I recommend lens crafters to all my family and friends. Elizabeth helped me out when picking frames.
Came in here today to get glasses for my daughter. The staff and Lubna were helpful. The process was fast and easy.
I really enjoyed my experience today with Lisa and the girls they helped me get some great deals using my insurance as well!I would highly recommend this place!Keep up the good work ladies😊
Elizabeth was great, she helped me and made it very easy to find a pair of glasses. Really sweet, great customer service .
Ama was great! She was very detailed and took care of me. Thank you so much!
AMA from LensCrafters was very professional she answered all my questions had a good experience I would recommend.
One of the best places to get glasses, Elizabeth was a huge part on why I will be shopping there again in the future. Highly recommend them and the customer service they provide!!
Elisabeth really helped me pick the best pairs of glasses. She was super chill and didn’t rush me at all. So glad she could assist me :)
Ama was very helpful and knowledgeable. Awesome experience! Lots of good brands to pick from.
First time for an eye exam and glasses - process was easy and will be happy be using glasses tailored for me as opposed to over-the-counter readers 😊
Lisa was so helpful and made the experience easy for me she accommodated all my questions and I feel great about going to that store
I went in on a day where they appeared to be short staffed. With that being said, I not once felt as if I was being rushed or being ignored. I had the pleasure of meeting Lubna and Jeffrey. They were both awesome and provided excellent customer service by answering my questions and helping me get the right glasses for me. I’ve been to many offices were I’ve been told what I need but this the first time I was provided their recommendations but told it was my decision. Great staff and clean office environment.
Excellent Customer Service fast and friendly please come and see Lubna she is great and Griselda who did part of my eye exam was knowledgeable and nice. I would recommend this location to anyone
I never do reviews but Lisa made my expirience fast and pleasant, everyone was very attentive!!
Props to the whole crew at lens crafters. Had 2 pairs of frames customized with prescriptions and I couldn’t be happier. AWSOME job!
Went in because my glasses were not working correctly I sat down to be helped by Ana and was dismissed by her AS SOON as I told her I was having an issue with my glasses. She kept pawning me off to different associates until the assistant manager LUNA came back from her lunch and saw me sitting there and walked up to me as she was checking in on every other associate and customers (if I had a business of my own I would steal her from you guys) LOL the way she took care of me and made me feel like I was not crazy!!!!!! All she had to do was adjust my nose pads when the other lady couldve done it but instead she was just standing there panning me off to other people who were clearly helping people already! Kudos to her and God bless her beautiful soul!!!!!!!!!
The staff at the Weberstown Mall location were very knowledgeable and helpful. My husband needed a pair of prescription sunglasses ASAP. They did not have the lens in stock so they made a few phone calls to get the lenses. His glasses were done in a couple of hours. Thank you Lubna for getting the job done.
The team was wonderful! They were nice and helpful with picking out frames.
Alma provided great customer service. Very knowledgeable and professional. Thank you.
I went into LensCrafters with my husband without the intention of getting a new set of glasses. It was supposed to be all about him! But after having Lubna help him and seeing how professional and thorough she was, I decided to go back and get my glasses when it’s time to renew! Thanks for the great experience!
Been going here for over 20 years. Eye exams are always thorough and glasses are installed very professionally.
Best staff so warm and welcoming the doctor is very knowledgeable and explains everything I love coming here been coming for years, my favorite is lubna she’s super sweet and helpful five stars all the way.
The customer service was great. The moment I walked in they greeted me and helped me. The price was really good. I got two pair of glasses one was my insurance paid and the other pair was 40% off. Paid less than other places. Thank you Lens Crafters for making my 1st time experience in your store very nice. I would suggest for any one to buy their glasses at Lens Crafters.
Excellent customer service! Had both of my children examined, and ready for frames! Staff is so friendly.... and they are GREAT with kids!Excellent visit!!!
Ama was very helpful. Great, easy and quick customer service.
AMA was very helpful and kind. Great experience at Lens Crafters.
I came in to get my glasses fixed and look around at their deals & was immediately greeted by the store manager Ama. It took less than 5 minutes for them to fix my glasses and even though I did not make a purchase, she still provided me with a quote and was very happy to assist me. I will definitely be back to this location. Thank you Ama!
Best eyeglass experience of my life. Ama and Luma provided the best eyeglass purchasing experience I’ve had in my life. I won’t go any place else
Sales representative Elizabeth helped me pick out a new pair glasses with my prescription. She was patient and helpful throughout.
Ama was EXTRAORDINARILY helpful, I went to LensCrafters at Walnut Creek for an adjustment and declined to do . However, Ama did them without any hesitation, in fact she offered to do them without my question !! She helped me find the perfect pair and more to fit my face and structure ! It was an amazing experience !
I came to get new glasses and I needed them ASAP cause I lost mine and am getting married on that follow Saturday. The help that I received was above and beyond! I will definitely be coming back
I went into the store to look for new frames and I was very surprised with the service that both my wife and I received. We were helped by Lubna and she was very friendly and attentive to our needs. She was patient with us in showing us different frame models…specially with my wife. She had great suggestions and I appreciated her recommendations. I will definitely come back to this LensCrafters and hopefully be helped by Lubna again!
Elizabeth she was very helpful and kind provide me with a good rait and a good service this is the 1st time for me to visit but I gotta go to experience
Quick and easy to get glasses when bringing in your own prescription.
Elizabeth had great customer service and found us the best discount.
AMA is one of your best customer service.. great communication and helper
Faziya and Lubna helped me and my mom pick the best glasses and sunglasses. We are very happy and satisfied with what we purchased and will definitely be here again and recommend them to family and friends.
Came in for a Lens adjustment and Liz was wonderful! She fixed my glasses quickly and was also very friendly!
Liz did a great job adjusting my glasses. Quick and courteous.
I am very impressed with Lubna M SanfordShe made my experience with Lens Crafters so enjoyable. She has knowledge all about glasses, frames and lenses. Speaks clearly and is professional as well as very humanistic.She went beyond to try and provide the frames that my son wants.Lubna has finesse with all the clients that walk in.It is very comfortable working with her. I highly recommend her..She is an employee who makes Lens Craftersa Great company.- You should be proud to have her as a manager.Please contact me if need beSylvia Arceosylviaarceoangulo@ Gmail. Com
Elizabeth help me With my glasses she was very helpful
Staff was friendly. The gentleman whom performed the other half of my exam Dr. David Krejchi was professional and kind. There was a good selection of frames and the wait time wasn’t bad. Covid cleaning protocols were in place and I felt it was a safe and sanitary experience. I would definitely recommend Lens Crafters!
Elizabeth was very helpful and a sweet heart will come back again
I called to inquire about sales and an eye exam appt...The service was wonderful...the Dr did an excellent exam... explained everything to me clearly and I got a lovely pair of glasses for a great price...I am traveling so I appreciate the prompt service..
Great customer service, thank you Lisa for your help
Friendly, professional service. Highly recommend.
So nice,, they adjusted my glasses for me and were soooo friendly to me .. thanks 😊
Lisa was a great help Jeffrey was outstanding also doctor Krejchi was very friendly
Jefferey was so helpful and very patience when helping my son picked out his glasses.
I had a very good experience being helped by Ama at the LensCrafter store. I highly recommend this store.
Elizabeth was so nice and helpful will come again thanks Ama and Lubna for everything
I would like to say thank you for the great customer service also shout out Ms. AMA & Ms. Lubna for keeping me up with style
Super fast and thoughtful service. Highly recommend Lisa to help with any questions you have
Ama was very helpful and addressed all of our needs!
Associate Jeffery was very pleasant, and very helpful insuring that all my questions were answered and that I got the best pair of glasses that fit my need. Any one in need of glasses ask for Jeffery.
I really enjoyed my visit at lens crafters, thanks to your staff who presented a warm welcome and a pleasant visit, oh I cant forget about lubna she made me feel like I was in good hands she definitely a asset to your company. Rudy
Ama was very courteous and pleasant. Would recommend lens crafters