BEWARE of delivery issues. I ordered a birthday arrangement with pineapple and strawberries with a Happy Birthday balloon and a mini birthday cheesecake which was suppose to be delivered to my friends address on his birthday day. I was away and not around to pick it up and bring to him myself. But since he was not home at time of delivery the order was not left at the door but brought back to the store! When I received the email about it being undeliverable I immediately called the store. The person I spoke to which I believe was the manager explained that they do not leave the arrangements at the door due to the weather (it was in the high 30s like the temperature of a refrigerator???) and that either my friend could go to the store to pick it up or I could pay a $14.99 delivery charge and they would attempt delivery again. He said I should have noted the request to leave it at the door on the order. I explained to him that due to COVID that for about the past year all deliveries that I have made or had, have been left at the door to limit personal contact and I never had to note that on the delivery instructions. He repeated again that UPS can do that but he doesnt. My friend ended up going to the store to pick up his birthday gift. He sent me a picture and the arrangement looked like what I ordered. He also said everything was fresh and the cheesecake was extremely good. I would buy from this store again but I would NOT use their delivery service.

Great customer service! There was a mixup with my order (that wasnt their fault), and they were extremely accommodating and helpful to resolve the problem. Im really appreciative of their help, kindness, and assistance.

I just called to ask if they were doing same day delivery and the man who answered the phone was extremely rude and said i know who you are i dont know why you are calling and hung up on me! I have never called them before i definitely will not be now.

Amazing service every time!

I ordered something for my grandmas birthday for this location and it was a HUGE MISTAKE ! I called before they closed to see if my order was on the way and a worker picked up I think a manager and she told me she’s been declining orders all day and mine “somehow slipped through” . She told me they only had one worker and one delivery driver as of now . She was kind enough to accept my order and not decline it . That was a big mistake . My grandma received the bouquet of rotten fruits covered in chocolate. I was really upset . Please close this location if you don’t have enough people to work and handle orders . It’s unfair to both the workers and customers ordering . This location should not be open if you don’t have enough people .

The arrangement was very attractive and the recipients were delighted with the assortment of fruit and chicolate.

Great quality, delivered on time. Strawberries very fresh.

Ordered and came back, wasnt ready, women in back making rude comments, left empty handed

Very kind and caring management/staff!

Awesome customer service. Thanks!

Very helpful staff. Fast delivery and fast grab and go orders.

Quick service for a delicious, beautiful arrangement. Stony brook location is friendly, clean and sufficient!!

The delivery guy is amazing. He was very friendly. The fruits were delicious.

Good place to go there

Good management, very professional and great quality fruit!

HORRIBLE SERVICE!Horrible management!Do yourself a favor and STAY AWAY from this Edible Arrangement

Excellent service. Excellent product. Very helpful. Highly recommend!!!!!!!!!

Store stunk fruit wasnt fresh

Great people very helpful

It was not what I expected

Great service!

Good but expensive.

Good place