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UScellular Authorized Agent - Hanson Electronics
2384 Jackson St, Stoughton, WI 53589, United States
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UScellular Authorized Agent - Hanson Electronics
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gi
Review №1

Just changed from Verizon to US Cellular. Lisa was the absolute best. She was super patient and walked us through the process, helped pick out our upgraded phones and get everything set up and transferred. I have never had such a smooth transition in carriers. I can’t say enough about her and will defiantly stick with this store

Au
Review №2

Very knowledgeable staff. Also very kind and accommodating for people with disabilities. Extra kudos to Cal. He is awesome, give him a raise.

Da
Review №3

Great customer service and expertise. Great to have a local store to go to for all our needs.

La
Review №4

First of all...Lisa at the Stoughton location went above and beyond my expections when Samsung failed! She is an Outstanding employee and should be recognized as such. It was a pleasure working with her. Thank you

Do
Review №5

These folks are fabulous! Lisa and Zane fixed us up with new technology and walked us through setup- and by that I mean did set up for us!! Shout out to Thomas too! Very nice local business with a heart!

Cr
Review №6

Dave at USCellular & another associate helped me last night, set up my dads new iPhone. They were unbelievably helpful, patient & willing to go above & beyond! I am sending my dad back into the store today to load contacts into his new phone from his old one & they said they would gladly help! Its VERY refreshing to get amazing customer service & Im proud to have a store like this in Stoughton!(Another US Cellular store told my dad they could not help him with what he needed, but these guys didnt think twice!)THANKS!

ji
Review №7

Dan Hanson was a pleasure to deal with. He carried exactly what I was looking for at a very great price, and shipped it to me promptly. Definitely 5 star service!

na
Review №8

Zain was awesome, answered all of my questions and also helped me set up all 4 lines.

Ka
Review №9

Took a long time to get what I needed done & lost data.

Mo
Review №10

Excellent customer service, Evan is the best! Efficient and clean store. Ask for Evan for the best service

Ja
Review №11

Fabulous customer service! Thomas was super helpful & courteously answered my questions!

Te
Review №12

Every helpful and knowledgeable

Sh
Review №13

Both reps we worked with were very helpful and knowledgeable!

Bo
Review №14

Just bought a Samsung S10 from Hanson Electronics! Lisa was an amazing person to work with. Extremely knowledgeable, kind, and patient. I strongly recommend using Hanson Electronics for your cellular and other technology needs! Ask for Lisa, she’s really good!

Re
Review №15

Always very helpful. Nice to have a local store to go to.

Ma
Review №16

This is a great place to get what you need for electronics, and also to get quick service for US Cellular.

C
Review №17

I couldnt possibly recommend a better store to partner with for both personal and business needs! I have worked with Nancy as our Business Account Representative for the past 8 years and I go there for my personal wireless needs as well. She has never skipped a beat, ever. Whether we run over our phones, drop them in Waterfalls, smash it to pieces like The Hulk, need an upgrade, new line or simply need to find the best plan, she has handled every situation with confidence and executes it quickly. Kind of like a ninja! Dan Hanson and all of his employees definitely embrace customer service through and through with their exceptional services!

Ma
Review №18

Nancy demonstrated skill in identifying options for me to consider in a cell phone purchase. She was customer friendly, focused, attentive and responsive to the many questions I posed. It was a very positive experience. Her follow up was excellent. Thanks!!

Jo
Review №19

These guys really went to bat for us when corporate was jacking us around. Well be repeat customers from now on, thanks guys!!!!

Ra
Review №20

The entire team at this store is fantastic! My visits here are always smooth, quick, and easy. I leave with exactly what I need and with all of my questions answered. Nancy is one of the most amazing, caring people you will ever meet! She goes above and beyond all of the time and always exceeds expectations.

Kr
Review №21

They are extremely knowledgeable and took the time to answer all my questions. I greatly appreciate that with of them.THEY ARE HIGHLY RECOMMENDED!!!

Ja
Review №22

We buy all of our electronics here. We like to support locally owned businesses. This week we purchased a DVD player. Dan came to our home to set it up; and he went above and beyond to help us techie illiterates figure out how to use the closed captions. Thanks Dan!

St
Review №23

Cal was amazing to work with. My sons both purchased phones for their 13th birthday. Cal worked with us, setting up the accounts, transferring data, etc. He was excellent to work with. The customer service at Hanson Electronics is superb. It is no wonder people come from all over Dane County to have thing done here.

Je
Review №24

Personalized service where I was the center of attention ! I didnt have to wait in line for a NEW Galaxy S 9 + unlike previous phone upgrades. Staff were helpful, friendly and Nancy went out of her way to make sure the transition was seamless. I cant say enough about how the short drive to Stoughton saved me time and the usual headache.

Be
Review №25

Knowledgeable staff.

Da
Review №26

RADIO SHACK.Yes its a Radio Shack! Yes its still in business! Yes they stock all the weird odds and ends you could only get at Radio Shack before they closed.Need a resistor? Need a relay? Need an uncommon power adapter or battery? I long for the days when there was a Radio Shack on every street corner, open until 9pm, staffed by a grouchy old guy who knew everything about electronics (perhaps the brother of the grouchy old guy at the hardware store who knew everything about fixing anything?).Well, its not on every street corner, and not open until 9pm. And the old guy is long gone, the staff under 40 pudgy white guys who dont know what a resistor is. But its THERE. And they still stock the same selection Radio Shack did before they closed (far smaller than they did in the 1980s, but still very useful).I deducted 1 star because a lot of the items I needed were out of stock, or they only had 1. I dont know if thats a common occurrence or a fluke of the day I went.Yes, you can pay significantly less and order the stuff online and get it in a week or two (2 days if youre lucky enough to find it on Prime). But if you need it the same day, as I did, give these guys a try.

Mi
Review №27

I had a horrible experience last night at the Radio Shack in Stoughton. I had purchased a new phone from US Cellular and they told me I can bring it in to have it activated. I did this last year also at the same place. I also use to be a loyal customer and would go there before other places to support a local business, but not anymore. The owner as he told me he was. Asked if he could help me and I explained I needed help activating my phone and when he found out I didnt buy it from the store he said no he wouldnt help me that I needed to buy it from them in order to activate it. I said I would like your help and the US Cellular operator said I can go there to have it done. He gave me more attitude and said Fine grabbed my phone slammed it down by his register and started typing something. I went over to him and said no you are not getting my business now then he yelled at me with many customers in the store and said Buy it from here next time! I am no longer going to go to this store which I frequented often. I was just looking for some help.

Jo
Review №28

Joe at Radio Shack took excellent care of us! He was extremely knowledgeable, streamlined our paperwork, answered all our questions and completed our transaction in less than an hour.

Ki
Review №29

Jack did a fantastic job helping my mother choose a new phone, and made sure to go the extra mile setting it up the way she was used to. Very knowledgeable and no pressure - much appreciated!!

Ma
Review №30

Great to work with. Friendly! Take time to hear one out! You definitely want there service.😀

jh
Review №31

Without the service and care I received today from one of the compugenius at Hanson Electronics, Nancy, I would be totally sunk in the world of communication. I would be forced to communicate only by postcard and I am so delighted with the care I received I made the agent promise never to retire until two months after my funeral.

Li
Review №32

Always good service

De
Review №33

Handsome electronics has been very helpful to me in all my purchase always willing to help me with any problems that I may have good job

Gr
Review №34

The employees here are excellent and care for their local community.

Lo
Review №35

Dan has been a fantastic cellular provider for the entire 12 years we have been in business. I wouldn’t take my business/family anywhere else, period!

Co
Review №36

Makayla was a gem! She was so kind and helpful with the purchase of my new phone! Everyone here is super! They know that Customer service is key!

ra
Review №37

The lady was very rude to me and friends . shes bored and should not take her boredom out on other people.as,well as her mickey mouse police force she needed to call and LIE to . My team from germany has Advanced sensors installed at our Chinese Allies a door or two down from this business. We have gotten not only over 5,000 views to our google photo, but the sensors show high counts of customers at this location ***the Grand China *** NOT Radio shack . The DROID next door will surly go out of business soon anyway ! Not enough business ! haha

Jo
Review №38

Always extremely helpful and easy to work with. 5 stars for sure

Ly
Review №39

I love going to Hanson elecronics. Everyone is very knowledgeable and very willing to wok with phone problems, especially with the phones;. We have been going to Hansons for as long as I can remember. We have gotten all of our phones at Hansons.

Di
Review №40

Great products and knowledgeable staff - if youre looking for electronics, head to Hanson Electronics! All around top notch!!

St
Review №41

Great people to work with. Most of my dealings surround USCS and if an issue does arise they are willing to go the extra mile to solve a problem or offer alternative solutions.

De
Review №42

Excellent service my charger my phone was discharging very fast and I got very fast help

Sc
Review №43

Nancy is an industry expert. She has amazing product knowledge.

Da
Review №44

Great Radioshack! Open just outside of Madison Wi, this location offers hard to find electrinics as well as A Full line US Cellular STORE! They even repair Computors an sell Phones! Great locally owned family business!

Re
Review №45

Cal was extremely helpful and patient when I purchased my new phone!

Va
Review №46

Always love the service I get here...staff is very attentive and Nancy works with our whole family to make sure our needs are always met. She is the bomb!

Jo
Review №47

Awesome employees. Really know their stuff!

Ka
Review №48

This location is also a Radio Shack. The staff is amazing!

Ta
Review №49

Fantastic Customer Service!!! Recommend Highly

Me
Review №50

Knowledgeable staff. Very helpful.

Th
Review №51

Nice to see a Radio Shack sign still active!

Br
Review №52

Here is the last place on earth that sells discrete electronic components in a retail environment. I visit this Radio Shack several times/week to pick up resistors, potentiometers, wire, etc. Its a lifesaver for any inventor/maker.

AP
Review №53

Very helpful! Explained everything clearly.

Bo
Review №54

Small Radio Shack. May not still be in business as Radio Shack since bankruptcy.

Ti
Review №55

Best Service ever Fixed numerous problems tha I had with 2 I phones!!!!Awesome!!!!

Sa
Review №56

Was very friendly and helpful.

Te
Review №57

Very helpful and very respectful

Ge
Review №58

Vary hopfull in finding the parts I needed.

Da
Review №59

Fast, friendly, very helpful service.

Cy
Review №60

Person was helpful

Me
Review №61

Very helpful!

Di
Review №62

Very helpful.

Cr
Review №63

Good job

E
Review №64

Awesome to work with!!!!

En
Review №65

Love it

Information
2 Photos
65 Comments
4.8 Rating
  • Address:2384 Jackson St, Stoughton, WI 53589, United States
  • Site:https://local.uscellular.com/wisconsin/stoughton/2384-jackson-st/?utm_source=google&utm_medium=pld&utm_campaign=USCC_20_FFP_AC_LD_NA_NA
  • Phone:+1 608-877-9548
Categories
  • Cell phone store
  • Electronic parts supplier
  • Mobile phone repair shop
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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