Grr. Got the runaround after buying a bad part. Didnt want to honor the lifetime warranty after 1 day! Ravenna and Streetsboro store...called & they said sure bring it in. Once got there they say no we cant do it. Finally Lance in Streetsboro took 1 look at the receipt & said lets make this right. 5 minutes later problem solved. Thanx Lance...you were great...AutoZone doesnt deserve you!

13 hour trip with 2 kids and a dog and our truck broke down. We went to auto zone for help. Not only was the staff knowledgeable about our trucks issue and helpful they also went out of their way to find ways to entertain our kids with a remote control car, markers, paper & gave our pup water. They helped set up cones for my husband to change our starter in their parking lot and let him borrow tools. Had it not been for their generosity we would have missed our familys reunion and could have had our truck in a garage for the unforeseeable future. We made it home safely and we are very grateful for them for making that possible.

The staff wasnt very friendly and basically told how to do everything when I went there to find out why my engine light was on. So I decided that basically if I had my own equipment that I wouldnt need autozone. So why have employees if they dont really want to help you.

Helpful staff as soon as you walk in the door! I got the fuel injector I needed, they was able to order it for my 24 year old car and it came in the very next day. My car is back to purring like a kitty and runs great! And the best part is, it passed its last and final E-Check with flying colors for less than $50! Thanks AutoZone!!!!

The best AutoZone I have ever had the pleasure of working with !

I can always find what I need. Helpful staff.

Overpriced stuff and employees dont know what they are talking or doing

The best autozone store, great people work there in special Lace, he helped me a lot, there knowledge man

Walter was super friendly and very helpful with the diagnostics and guiding me through the repair of my car

Went in yesterday and the guy behind the counter was more worried about how many people were waiting in line than helping me. Was very condescending, need to work on their customer service skills. You take care of one person then move on to the next, dont worry how many people are in line!

They just want to fix cars, Respectable.

Good value, service, and reward plan

Staff here are amazing it was a couple days ago but I believe his name was Glen or Eugene He was very helpful in finding my powersteering cap and directing the funnel I appreciate his help immensely I was struggling. Very great experience at this auto zone

The staff is extremely helpful, and they always have what I need.

I had to do a return today and I was greeted very pleasantly and the transaction went off without a hitch. I was thanked and then I left. All in all that was pretty good for actually returning something and not purchasing something.

Employee was very nice put my new wiper blades on my car for me and even gave me a better deal if I purchased window washer fluid. They are always very helpful here. Thank you.

Great customer service

Good service

The WORST customer service! They seem so miserable. And it shows when they talk to the customers. The older guy and the girl with all the rings is absolutely terrible. Bad attitude.

Asked me what transmission was in my car for windshield wipers..I was like um.. ok ..

Customer Service was A1 and Walter kept me entertained before, and during having my new battery installed in my car.

The employees at this store are so unfriendly and rude, they act like you are bothering them when you come in for a purchase and thier all standing thier talking, I will never shop this store again will go to Napa or orileys first.

Always frendy service and willingness to answer any questions at the Streetsboro location.

The staff was very friendly and helpful

Went in with a list of items from the Autozone website that I wanted to purchase. The man who helped me didnt take it to look up items. Going through the process of using my car model leaving me to guess if the items he was looking at matched my list.I asked about the Autozoner discount since I have a family member working for Autozone. Which he responded Cant do that, Id get fired, and didnt explain why he couldnt do it. Which I learned afterward that Autozoner is only usable by employees, which would have been a more appreciated response instead of being left in confusion.Lost a lot of confidence talking to this employee. Made me feel like I was wasting his time, that I didnt know what I wanted, and that I didnt know what I was doing there. Hopefully another Autozone in the area has better customer service to get my items.

11-3-19...I went in to get some fuses for my car... wasn’t greeted by staff. Female staff worker sold me the most expensive pack there is. Male worker never spoke and made me wait 10 minutes to check my check engine light. Couldn’t find handheld machine to check my check engine light. I need a light bar for licenoplate area female worker sent me to eisle 5. Couldn’t answer my questions just basically said I should take my car to the shop and get the license plate lights fix. Poor customer service all around. Not friendly. Sad

Phenomenal staff! They will go above and beyond to ensure that their customers get the parts they need when they need it. All around great experience.

Very helpful. Was able to get my questions answered and out within 5 mins

Had a very poor experience where employee was unable to assist me or point me in the right direction of changing my headlight. Also gave me a rude approach. Would not recommend going here.

Prices are abit high..great fast customer service. If your check engine light is on they can help with that also.. Them prices what gets me i know i already said it but there prices are HIGH..

Very helpful and knowledgeable about my vehicle. Great service & friendly people.

Fast and courteous

Their scanner tool isnt exactly top of the line but its otherwise ok.

What can I say AutoZone auto parts customer service great people willing to help you out

Always helpful and honest. Willing to let me test a part before I buy, and as long as youre polite, if theyre open theyll be there to help!

Super friendly very knowledgeable that you ask him where I park is no actually looking tell you where it is if you are in the area most definitely go here for your services

Very good bbq service was good

Although the gentleman was new, he was very nice. He stuck around when others didnt come into work and teamwork makes the dream work!

The staff is always quick to help and address our questions.

The customer service is great every time I need to stop here. They help you find exactly what you need.

Helpful.

Very helpful service

Customer Service is Great

Good warranty on the parts I need

The best place to get valuable parts at great prices.

Very helpful with answering questions about my car check engine lights

Outstanding. always have thing in stock and if not they get it there fast

Typical AutoZone decent location...not in a bad neighborhood

Not bad but didnt have my part they listed online

They pretty much have what youre looking for, at good competitive prices.

Great selection on all parts and great prices will price match

They are always so helpful and have quick service without making me feel like I dont know anything. (Which I really dont!)

Nice clean friendly store.

Great deals and service

Always a friendly staff willing to help out

Fast, friendly service. Always gets me the parts I need.

Always helpful at Autozone.

Very skilled. Know cars

These guys are great

Hit or miss

Autozone in streetsboro is a joke the manager knows nothing about vehicles ask for a 12 point 30mm says they dont have it look for my self oh its there then ask for a different tool for loan a tool says they dont loan tools at all cant wait for orielys to open up just down the street

Good people, lance is a big help

VERY NICE PEOPLE, VERY HELPFUL

Got the parts and tools I needed at a price that I can afford.

Usually have all the parts

Over price and never have in stock O Rallies is 10 times better!!!

Great customer service.

There almost daily for my business always good service and parts some usually have warranty

These guys know their stuff.

I called for info and guy who answered was rude from the start. And when I asked about brakes not knowing what services were offered he quickly said we don’t offer that service and hung up. Glad I didn’t even go!!! Wouldn’t recommend service!!!

Bought a rear wiper blade for a Subaru Forester they were good enough that they installed it as well thank you

Very helpful!

👌

Great customer service

Courteous

Very helpful.

Exchanged 2 batteries for my F350 after 35 months...wow no charge..that is excellent warranty...😎

Its a hit or miss with the staff here.

Good service

Helpful and knowledgeable

Good service

Always go to AutoZone ( warranty )

Great service

Decent place

Open early 😁

Lights working now

Cool

Family employees

Good attention and you find what you are looking for or you are in charge of it and you have it the next day

Center for the sale of car parts and accessories