Easy to find. In and out experience finding some fuel hoses. Staff were helpful.

No help..no warranty in parts they want selling again . The ladybug when the people talk Spanish no help why this ladyboy .do that sak .do you speak English by I.m not is ease now put and hold the phone and no body answer again...is poor place.is ....bushing sheet....

Clean store, courteous and helpful staff. Items arent as organized on the shelves as expected... I picked up 2 bottles of motor oil. At the register, I found out that the 2nd bottle was a different formula (even though the bottles were very similar). If not for the thoughtful clerk, I mightve bought the wrong blend.

Great customer service. The manager is always polite and helpful.

Mr. Smalls the GM is cool and informative….

I have to say this was my best experience with a car repair facility I have ever had! Everyone was so helpful and friendly. Love the service!

Jess is an Allstar. Went on wild goose chase for a part, called several stores and was told they had the part but showed up and no part. Called this store, Jess answered and took the time to actually find the part on the shelf to confirm it was actually there!! Thank you so much Jess, keep up the great work.

Average store with below average knowledgeable staff

Needed a new battery for my 2018 Ford F150. My factory battery was failing, and despite it being under warranty, was on national backorder. Luckily, Advance had a Diehard battery in stock, rated almost 100 CCA more than the OEM battery. Fit perfect, and I was in and out of the store fast. Thanks again.

I had ordered online a car battery for pickup on Saturday. Per the website, order should be ready for pickup in about 30 minutes but wait for email confirmation. Didnt get any confirmation email on Saturday so waited on Sunday and still nothing. Called stored and the lady working checked and then said yes, ready. I then got the system ready for pickup email so she probably never checked until I called. When I came to pickup, she laid the battery in front of me and went back to her business. I felt like she didnt even care about her customers. it wasnt a busy day and I think I was the only one there. I wont be coming back to this one, there are plenty of other stores to go to.Also I am nervous about my new battery. It looks used and had no new labels on it. Ibalso saw a scratched off what seems to be an old white price tag

Dont have parts in stocks, and dont check engine light warnings. Best to just go to rockauto for your parts

It is sad to see they put people to work with no experience in customer service they are not willing to take the time to explain to some customers that have issues with online purchases This is one place that I will not shop

Quick and convenient return for a part I didnt need.

Absolutely love this store!!! The customer service in this store is outstanding. Shout out to Jarrod for his attentiveness and his wide range of knowledge on all products. He has gone out of his way to help me on many occasions. I love DIY projects especially if that means I can save money at the same time and buddy advanced auto parts on hwy 6 is the place to go not Auto zone.

Great parts and attentive staff.

Terrible customer service. Last week, with the cold snap in Houston, my battery died. This was the only store in the area that had the battery needed but failed to understand basic customer service/economics -- why have the store open if you arent going to sell customers anything? Im not sure Advance Auto Parts realizes how to run a business.I entered the store on 11/12 about 50 minutes before closing, confirmed the battery I needed was in stock. Both associates (clearly not busy, just standing around) stated they are unable to sell the battery because they lock them up with a chain one hour before closing. Overall, this would take an normal person about 30 seconds to unlock the chain, remove the battery, and then lock the chain again. The two employees could not be bothered. I left without the battery frustrated, unsurprisingly.I would advise you to go across the street to AutoZone. I got my battery the following day from AutoZone and the clerk went out of his way load the battery into my car. These guys understand basic customer service and know how to exceed expectations.

Briana, was very helpful...replace bad battery. Thank you.

I stopped by on the way while doing my choirs to recycle some motor oil. The place is clean, well kept, got some cleaning supply while I was there. But I noticed not a lot of oil filter selection here ? I normally use Frame.

They told me they don’t price match autozone it was too much work ... lazy guys

Very helpful staff

Squared away store with helpful staff. Employee put on my windshield wipers for me, and saw that one of my wipers had been returned with a used wiper in the packaging. I wouldnt have noticed this, if at all, until I got home. He went in and took care of it for me. Great experience.

Staff is very helpful

Excellent customer service. He took extra time to help me secure the battery to the right position.

Very helpful... I did not know that they can run a check on your vehicle to tell you what is wrong with it! My gas cap was not on tight! Go figure...

Mr. Anthony was very helpful this morning with help in my abs lights and insight on what may be the problem. Thanks.

Great location! The new management is awsome. Very nice and extremely helpful. Tito, thanks for help

Shawn was helpful, found everything i needed. #cleansubbies

Ill drive a little further to go to this store. Employees are very friendly and will to help. Prices are good and they always have what I need in stock.

Rude. Just rude.

Excellent customer service and very clean store 👌🏽

Excellent experience! Needed a new car battery which Ron & his employees made a painless process. Thanks!

The guys there were really helpful and knew what they were doing

I got one heck of a deal on my battery. They had a deal online for $40 off a $100 purchase. What a steal! Great thing for a POS car that didnt deserve a battery over $100.

Its nice place, price is reasonable, they use to do free battery and alternator check up also

This store dont take returns. i bougt a part i was the wrong one i tried to returned they said i didnt bought that part on that store and that i had to go to the place i bought it from ...i bought it there but well they said no.

Terrible. Erick Recommend and explained to me i needed something that didnt even fit my car. When I returned the item I wasnt even credited back my money in a timely manner. Corporate office said i would have to wait a week. Employees not serious, headphones in listening to music. I should of went to Auto zone or Oreily

Super customer friendly team. Always helpful.

Great service! Very helpful.

I called this place up and the guy was awesome althought he had to refer me to oriley for the part I need.

Didnt have the part I needed, but the associate did inform me of where the closet store that had the part was. I didnt even have to ask him. A+ for customer service.

Their staff are very friendly and helpful, A+

Very rude when I was there. Talked to me like I didnt know what needed. I work in the automotive industry I cant imagine how they treat people that dont.

Quick and friendly staff and service.

Quick friendly service and advice!

New management Guys come and give us a shot.

Order online to get a discount

Great prices and great selection in stock

My first choice for any parts for my car!

Service was generic (just that store ).

They have a wide variety of parts & their staff is A1

Great customer service!

Very friendly and helpful

Great service.

No good autoparts

My one stop for auto repair

Quick service

Good

Helpful

Nice

Very friendly

Very expensive

We buy.parts