I placed an online order for a great deal on a car wash bucket, towels, soap, sponges, tire shine, and detail interior spray, along with a part that I needed. It was ready to pick up by the time I got to the store. I had already paid so all I had to do was sign for it and leave. Some places have no clue you ordered and they have to go pick all the things off the shelf while you wait.

I was looking for a knob to fit the ac fan speed control. They didnt have one but they did a thorough search trying to help. Courteous service.

Had what i needed and was eager to give my military discount. Great staff and clean store.

It is a little bit slow but I got good service and taken care of after he understood what I wanted.

It was a good experience the staff was very helpful and they had what I was looking for so over all it was great

Very helpful and nice employees. Helped me install my wipers cause I didnt know how and taught me how to do it, gave me tips too. More than willing to help.

Go see Jason. He’s an amazing manager who provided excellent customer service. He’s the kind of man every auto shop should have. You go Jason.

Employees were not very knowledgeable about parts. Have attitude when u try to explain something and u tell them that no thats not it. Also when I go u cant find a employee about 25% of the time

They were very helpful

I’ve been trying to share my Experience at AutoZone. I’ve been dealing with autozones from Louisiana to Las Vegas. This one store in Sulphur, Louisiana has an employee ( Joseph Chaisson) that is very knowledgeable and helpful. He should be the trainer that goes to all the stores and train thier employees. He very respectful and well mannered. As long as he’s working for autozone I’ll be there number one customer. Great job Joseph Chaisson

The guy that worked here was very helpful.

My husband 2nd favorite place to shop.

They had what I needed check the the paint out

Quiet impressed. Dealing with a mechanical issue with my vehicle for awhile and Daniel told me exactly what would solve it . So many others were wrong in their quest to make a sale.

Order 2 parts never came in had to reorder it has been 30 days and only got one part and employees r Rude and not knowledgeable

Very awesome the man working had 2 cracked ribs and helped more than most

Friendly and knowledgeable! They installed my new windshield wipers and I was back on the road in no-time!!

Always been satisfied

Extremely helpful! Fast service and the man who changed my battery left me wanting to do good and pass his kindness on. I regret not getting his name but my morning of car troubles and irritable ness was turned around by the help and kindness this man showed!

Friendly staff good speedy service I will be returning.

Staff is helpful, friendly.

Great, they had wiper blades for the 2018 Penske truck we rented that had worn out blades & no wiper fluid.

Very quick to assist in your needs.

Good service

Nice n had no issues

The guy at the counter was so rude. I thought he wss having a bad day but we returned another day and the same guy caught an attitude when we simply asked for a part for our truck. If he doesnt want to work there Im sure theres many other people that would do a better job. Never shopping here again Id rather drive to a different city than ever shop there.

Not everyone that works There Is nice and I got the wrong part 1st time I Went

Oh yeah they official for real bra#store manager

They had everything I needed for my 99 Ford Ranger

Store hours show open at 730a....waited until 750a and no one showed up !!

I bought some rotors from my Jeep and come to find out they’re the wrong size . Though they were a few dollars cheaper then the ones I needed the store manager Joseph C . Couldn’t have helped me any better ! Being from Baton Rouge most of the service there absolutely stinks this guy definitely got it done ! I will be returning

I just want to say that the help I got yesterday was extraordinary. Touched me and brought tears to my eyes. Went in to put that machine on my car to tell me what was going on with it. Because of the virus they explained they couldnt get in my car but walked me right through it. I ended up purchasing an ignition coil and 4 spark plugs. The gentleman Joseph Chaisson collected my money and I had already told him that I didnt have a tool one. He told me if I could give him a few minutes that he would come out to help me. While I was waiting outside in my car, the other gentleman which I think they said was the manager was assisting someone and saw me sitting there, asked me if I was ok. I appreciated the concern so much, because most people dont even care and go about their business. When Mr. Joseph came out, he put the spark plugs in for me, and the ignition coil. Ive never appreciated these guys as much as I did yesterday. The world needs more people like these guys. Very caring and helpful. God bless them both.

Yes helpful Sean is a worker at sulphur la and he is a very very hard and loyal work and I just want this company auto zone to now what kind of employee you have on board and thank you so very much sean

Very helpful place. Had to change an alternator in the parking lot. They had my part. Loaned me a box cutter to open my ratchet set. Girl manager helped me open my hood because the latch sticks. Big store. Service seemed knowledgeable.

Always helpful..they know their business...checked my battery for free

Couldnt find what I needed and no one asked if I needed any help

Poor customer service.. stood in line for 15 to 20 min without so much as even a glance in our direction.. too busy on the phone to even say anything to us.. a simple im sorry for your wait or we will be with you in a minute would have went a long way.. instead we walked out and took our business elsewhere.

Very helpful I love going there. I can find anything i need. And I get the best help.

Very helpful n knowledgable. Clean n had the spark plugs I needed after the other three different parts stores didnt have the brand I needed in stock.

Fast service. Knowledgeable staff.

I have been there 3 times in the last couple of days. I bought turn signal lights the first visit . The guy who helped me out was very helpful and quick service. I ended up buying the wrong ones, but I had opened the pack so I thought I couldnt return them. When I brought the ones I needed back, the right ones that I ended up having at home already, I asked the store manager if I could return the opened pack of bulbs and he said yes. I came back the 3rd time with the opened pack and the manager was gone but they didnt give me any trouble returning the bulbs with the receipt. Just make sure you have your receipt. It was over $8 for the pack. I was glad to get that back.

Went in for a battery. Mr.Daniel was experience to find out if my old battery was defective. Sold me a good quality battery. I installed it on my tractor. Problem solved.

Very rude and lazy staff. My brother went into this Autozone this morning asking help to find a part and one of the employees told him “Your going to go have to look on the shelf” won’t be coming back to this location again.

Always helpful and knowledgeable. knowledgeable. The staff goes out of their way to help everyone every time. Ive been to many auto parts stores in the area And many AutoZones around the country and these people got it together!

Great retail outfit. They will have what you need for your vehicle 99.9% of the time at a reasonable price.

Great service and the employees are more than willing to help you.

I just came out of the store, the guy behind the counter was so high he could not help me or work the computer, but the good thing is there is a OReillys a half a block away.

Oh they were very helpful I did not have just one explained everythingI have both employees of AutoZone explained everything I thank them so much. Big up to AutoZone on highway 90 in sulphur.

Ordered partsWrong parts

Great service

Fast poliet service! Even have handy flash lights near the POS. Grateful I was sure today was waiting game... But nope off to get pizza!

Always hard to get checked out for being so busy but nice friendly staffI would buy from them again no problem

Good service

Good place to get what you need for vehicles plus have a sale on c foam

The people working in a auto parts store have no clue what an antenna wrench is

Member was very helpful and made sure we got,the right parts for our vehicle.

Fast. In and out and have all I needed at reasonable price

Very helpful. They go way behond what others will do for there customers. Thanks to all.

Only reason I gave 1 star is because it was the only way I could write a review. This is by far the Slowest Freakin store I have ever been to in my life. Ive spent more time waiting to get service than driving there and back. I live roughly 3 miles from this store and i swear i probably could drive to the Lake Charles store and make it back home before i could check out at this autozone. There seems to be no sense of urgency no matter how many customers are waiting in line. 1 is rude, 1 is clueless 1 seems to be lost, only person who seems to be willing to help you is the tall younger guy. Autozone used to be my favorite auto parts store in this area, but now Im sticking with Advanced auto unless I have no other choice, or I might just drive to Lake Charles, probably quicker. If youre doing some auto work and on a timeline, you might want to stop by another parts store.

If I could just remember his name...the most helpful man assisted me when I was having issues with sensor(s) going off in my new to me, 2017 Used Chevrolet 1500 LTZ Z71 truck. I had left Granger Chevrolet in Orange where Bobby read the codes and I messaged them to myself to show to my local Chevy dealer for repair at a later date.As Im driving from Texas back home to Louisiana, BAM the Sensor is lit up again. With the rain, traffic (from the various oil refineries being built in our area) there was no way that I could make it to Lake Charles before the dealer closed. I called AutoZone and was told that they had a code reader and could tell me what it/they meant.I talked to ___ Will get his name soon so he is recognized for his wonderful assistance...he said pull up and Ill read it for you, tell you what the error means. I left my truck running, locked the door, ran in the building and he called me by name. I said yes, he followed me out, code reader in hand, said Fuel Too Lean is the error.We went inside, he said a dirty Air Mass Flow Sensor is probably causing this. I asked for a solution, bought a can of ___ and he showed me a schematic for my truck.He went above and beyond, which is very much like the sales staff of AutoZone to do. I really appreciate the help.The next day, my husband and I watched a fast video on youtube on how to clean the sensor, followed instructions and the truck is running a bit smoother. Tuesday (this was Labor Day weekend) I went to the dealer where they checked the codes, 4 total were being read. See the review for Billy Navarre Chevrolet in Lake Charles for that day. :) Truck is running even smoother than before, after leaving Billy Navarre in LC.Thank you AutoZone. The guidance that I was offered took care of the Too Lean Fuel error, so that was one less that the dealer had to take care of. I truly appreciate your help. I like the staff there, now too. I stopped trading (dealing) with them in the early 2000s due to one employee who was impossible.Im happy to see a good support team in this location on Highway 90 aka Napoleon, again.Cathy

Always helpful. My parts not in stock this time. Headed to OReilly.

Service is not good didnt want to see what the problem was but can help another person with they problem and went to check on it...... SAD AND POOR SERVICE

They will stop and help you. Thanks for helping me out with my problem.

Good prices on parts, but the employees can be moody or absent sometimes. The last two times I got parts from my truck they broke within a year.

Great place

The only place to get good parts

Knowledgeable folks. Friendly and professional

They found aftermarket stuff that made my project easier n less expensive

Would not help but battery in truck.. very upset

Knowledgeable helpful staff. Conveniently located and they were open when I needed them to be.

Went in looking for bolts for a hub. The employees were to busy playing on phones to even greet you, much less help.

I rode with a friend who needed some parts. The staff was friendly and helpful.

Nice place, helpful and friendly people and great service

Had parts I need, Very Helpful!

Fast convenient for me

Found the BluDevil product that I needed quickly. The friendly associates knew exactly where it was located!

The employee was so roud an unprofessional an lied about the part not being In storeroom an i just return the part 5 min be fore i went back to get the part because wasnt going to get the work done but it need the part an the employee lied said it would be two days to fix them to get it so I stopped my shopping at that store

Very poor service, rude to customers. Better off at advance!

Always get great service.

Personal not very nice it was like i was bothering them

Very good store, i plan on going back

They treat you like family

Good service but okay knowledge

Good help expensive car parts

Great place if your in a bind

Not bad, last time i went the service was a little slow.

Fast and knowledgeable employees and helpful.

Did not have all the items I needed had to go to Orilleys

Needed them to check my check engine light and the guy came right out with no hesitation. thanks!

Very knowledgeable good service

Very nice and helpful employees

This is my go to auto parts store

Very friendly, helpful people

Friendly though not the fastest 😁

Knowledgable

Theyll help you out as much as possible

Very friendly service

These guys are awesome

Very helpful

They’ve always had the parts that I needed