Gr
Great American Cookies
400 Azalea Square Blvd, Summerville, SC 29483, United States
Comments
Me
Review №1

The mint sugar cookie with chocolate chips are wonderful! Theyre the perfect holiday cookies. Honestly though, Id eat them any time of year, so I hope theyre not just there for the holidays.Weve tried almost all of their cookies over the past few weeks, and they all taste great! It doesnt even matter what time you get them, they still taste fresh-baked. My favorites are: strawberry crinkle, original chocolate chip, & mint sugar with chocolate chips. Again though, you cant go wrong getting any of their cookies. Ive got to try those cookie cakes next.

Pa
Review №2

Great service very clean and friendly ice cream was great so many choices grandchildren loved all the toppings 😄

Co
Review №3

I normally enjoy the place and the cookies with one employee that’s always helpful, today was not that day. Took my daughter in to get some cookies and stood in front of the cookies to order, realized there was a line to go around the ice cream bar back to the cookies. The customer that came in after us walked straight to the cookies and was waited on by a girl. The guy working asked what we needed and I told him we just needed cookies, as we walked to the cookies he walked to the next customer and the girl at the cookies started on a phone order. When she finished she walked to the back, when he finished with the customer behind me he made direct eye contact with me and then proceeded to the next customer after them at which after waiting through three customers behind us to get their orders placed and is not having been waited on, we left.

An
Review №4

Marissa was so awesome in helping my friend and I and Kyle was also amazing. We laughed and laughed and the ice they mixed for us with the red velvet ice cream and yellow cake chunks and Oreos and pecans was so good

Mi
Review №5

Service was great and prompt. Ice cream was delicious and the toppings are plentiful. Overall had a great experience.

Li
Review №6

The ice cream cake we ordered was just as I had imagined, delicious and a fair price. Amazing ice cream selection also.

Da
Review №7

Straight to the point version: Skip this place. There are better ice cream shops in the area.Long version: What an awful experience ordering a birthday cake was. I first tried to order online but every time I got to the order completion page, it would stall and not complete. I decided to make the order over the phone. After several (5 or more) attempts went unanswered, I asked a family member who lives in the area to visit in person. They made the order and requested the date for pickup. On the day of pickup, I got 5 text messages saying my cakes were being delivered and to be available to receive them. Every order that timed out, went through without confirmation! I went to the store to sort it out and pick up the one cake ordered in person. It wasnt ready. I told them about the online issues and they said, Thats technology for you. Then I told them about not getting through on the phone and they said, Were answering the phone today. They had the wrong date. They were able to slap a cake together that had toppings that were half melting, and no extras on the inside (so just a plain vanilla cake) that wasnt even personalized.

Jo
Review №8

I bought a milkshake that was quite expensive and the flavor was lacking and after drinking the entire thing, I had the serious case of the runs in the powder room. Wont be buy that anymore from them.

Re
Review №9

I loved the cookies and cream milkshake it was delicious it was very packed but the line went down pretty fast

Ke
Review №10

Good place to take the family for some ice cream on a hot day in SC. My brother in law treated us.

Ma
Review №11

Very good ice cream! You can mix as many flavors as youd like and the toppings are fantastic! Not a bad price and the staff has always been friendly.

Je
Review №12

I love this place so much theres a guy named Noel he was literally the best he made my ice cream better than its ever been he deserves a raise because he went above and beyond for me and I really appreciated that he was so sweet and funny yall should treasure him cuz hes a 1 of a kind person thanks again Noel ur the best

Go
Review №13

Very tasty 😋 Employees were very nice and should be able to sample the product so they can give recommendations.

Br
Review №14

Cold stone is way better and cheaper but marble slab is a close second.

Ru
Review №15

You want some real ice cream? This is the place for you. Awesome service, awesome ice cream.

Ap
Review №16

From stopping to get ice cream to their birthday cakes, we truly enjoy Marble Slab. Always good service!

Ka
Review №17

Very rude server behind counter. We did enjoy the items we bought.

An
Review №18

It was my first time visiting the Marble Slab shop. Little pricey, but the banana split that I had was worth my cheat day of eating healthier. Thanks to the young lady Tamara who made my banana split & the young man that was up front helping her, I Will be back, great customer service 👍🏽👍🏽

Ti
Review №19

The ice cream is GREAT!!!! Only thing I DID NOT LIKE was when I ordered butter pecan with caramel ice cream, they put it on the frozen counter to mix the ice cream, caramel and pecans and some candy and other leftover things were on the counter from previous ice creams made and some were mixed into my ice cream! I could have been allergic to the chocolate pieces that were in my cup! I feel they should clean the counter off with that metal thing after each ice cream. Other than that, it was good! This was last night about 8:30pm in Summerville!

No
Review №20

Excellent- to many calories. Not good for diabetics.

Mi
Review №21

Always have a awesome time here. Even with the crowd the crew was able to get us in and out in a timely manner.

Ma
Review №22

The ice cream is good. The milkshakes are thin. Half the staff seemed depressed. The environment was not inviting visually.

Ro
Review №23

Bit pricey but very good. Wish they had smaller size.

Wo
Review №24

I love this place. Its so clean. The ice cream is amazing. The staff is very nice in making sure i got the correct order. So overall it was a great experience. P.S. try the butter walnut ice cream and put walnuts and pecans with it.

Bi
Review №25

Newest addiction. Great staff

St
Review №26

Do the small for kids!!! Hahaha we learned the messy hard way! 🤪

Ke
Review №27

Had a slight issue when ordering a cookie cake, Manager Katie took care of the problem with ease. She made the problem hassle free, would recommend this place because of the professionalism they exhibit! Thank you!

Je
Review №28

Always have a great experience at this location!

Jo
Review №29

This place is a joke, we come here every Saturday and ask for gluten free cotton candy and mystery this time Brodey the so called supervisor says it is not gluten free, we explained that we know it is gluten free and have spoken to a manager before he said nope nothing I can do. This employee simply just did not want to work today and was rude !! I even picked up the phone and called the charleston store location and asked them if this ice cream was gluten free he said yes it was. I went back into the store and let him know what the charleston store said and he said again nothing I can do. Please avoid this location not accommodating to a customer request or simply not a knowledgeable supervisor.

Ri
Review №30

Good ice cream! Friendly servers.

Ki
Review №31

This was delicious, I got a red velvet cookie, a cookies and cream cookie and white macadamia cookies! The regular chocolate chip were sold out.

Sh
Review №32

Always a pleasure coming here, its always clean and the workers are so nice but not forced or annoyingly nice. Theyre genuine and I appreciate it. Also the cotton candy ice cream is to die for. Definitely recommend.

Su
Review №33

The young lady behind the counter was very rude and nasty. She yelled at me in front of the whole staff and the customers. Told me I needed to be wearing a mask. (There was another person in there without one, but she only said something to me.) I had one when I was walking in but it fell out of my pocket. She was very unprofessional and very rude. None of us could believe how she acted. First bad experience here. It’s a shame how she acted. She even refused to ring us up and made her coworker do it. Wouldn’t even apologize for yelling or embarrassing me in front of everyone. I will not be going back to that location as long as she works there, as she had my daughter who is 7 scared.

Vi
Review №34

My first time going their and we had such amazing service. And the Snickers smoothie is to fall in love with🥰🥰

St
Review №35

The only reason it did not get five stars is because I was only stopping to get ice cream for my kids, and not myself. Though, Im more of a Cold Stone guy myself. Makes a nice spot to end the night walking around the stores here in summerville. Good way to reward the kids for good behavior in the stores waiting on parents.... Just dangle that carrot (ice cream) out there and its amazing how much better they behave.

va
Review №36

Love the ice cream

Ni
Review №37

Great ice cream with a variety of choices to choose from. The cookies are good as well. Fun date night or family night.

Pa
Review №38

Over priced ice cream. Its okay

Do
Review №39

I love the ice cream 🍦

Ca
Review №40

We stopped by here while in Azalea Square and enjoy some really good ice cream! They had a large verity of ice cream options to choose from including toppings. They had my favorite Raspberry Sorbet, one that I havent had in a long time! They also had different cone options, you can get your ice cream in a waffle cone or bowl, chocolate dipped or not. They facility itself is small with limited seating but there are two benches right outside their business. I would recommend going here if you need an ice cream fix!

Ni
Review №41

Cookies Cookies CookiesAlways fresh ly made and scrumptious

Ni
Review №42

Cookies are always fresh!

Je
Review №43

The ice cream is delightful! Quite a few varieties to pick from and almost endless ways to create something new. Staff has changed a bit... for the better. The ice cream is sooo creamy. Its very much worth it.

Do
Review №44

The kids loved it

T
Review №45

The ice cream is great. The young lady added a good amount of mix-ins which was appreciated. The cones were good but they leaked from the tip. Two regular sized cream cones ended up being $16 after tip so its expensive and not something we will be getting often but as a treat, every so often, well visit this location. Really, the ice cream was top notch.

Sa
Review №46

I thought this was going to be like Coldstone. The price was better, but the ice cream was not good to me. After a long wait for service ( one employee and family of 5 ahead of me), I only had a few spoonfuls and threw it away. I know you dont know me, but i never throw away ice cream!

Je
Review №47

We walked out. Not great service. Employee didnt listen or seem to want to help, just stood there and stared at me as I tried to order. Finally, I said we will just go somewhere else.

Ta
Review №48

Absolutely the best ice cream around.The waffle bowl is loaded with ice cream and any fillers you want on it.Couldnt eat all of it.

Mi
Review №49

I love this place but we drove all the way here from goose creek only to find out they were closed for remodeling :( a heads up would have been nice

Le
Review №50

Stopped in for an after dinner treat. Service was great. I ordered vanilla ice cream with Carmel topping. I was a little disappointed when they mixed it all together but it was a pleasant ice cream treat.

Pr
Review №51

If you havent been to Marble Slab you are missing the best ICE CREAM EVER!! They also have an app that allows you to get free ice, YEAH!! I LOVE MARBLE SLAB

En
Review №52

One of my favorite Ice cream place in Summerville area. I really enjoyed go there, staff always very nice and the ice cream super creamy and good. My favorite is Birthday Cake it is delicious. I really recommend this places 100%

Ty
Review №53

This place never fails to exceed expectations with all there delicious combinations.

Ka
Review №54

Delicious ice cream, clean and great atmosphere. They get the nicest people to work here. I was greeted immediatly by the sweetest, funniest and most outgoing young man. I saw the owner walk in with fresh strawberries and other ingredients. After washing up, he put on his apron and went straight to prepping and interacting with guest. Five stars in my book!

Cl
Review №55

Their Ice Cream tastes so good! Great customer service! Dont forget to download their rewards app called Slab Happy! I got a bunch of free Ice Cream from it!

Al
Review №56

Ice cream was really good!

Jo
Review №57

Very similar to cold stone, great ice cream.

La
Review №58

Love the customized pints

Da
Review №59

Very good

Fe
Review №60

This is the first time Ive came to Marble Slab and had horrible service. My husband and I went in at about 10:30 p.m. and a Male employee was emptying something in the trash and cleaning. He did not speak as we entered. There were two more female employees behind the counter who spoke. The male employee came from emptying the trash and attempted to take our order. Needless to say my husband and I did not order because we didnt want him making our ice cream after not washing his hands when coming from the trash can. This is disappointing since we often frequent this establishment. I believe in employing young people, but they need to be trained on appropriate restaurant etiquette.

Ja
Review №61

You can get an unlimited amount of add ins and the ice cream is great

Jo
Review №62

Staff was friendly and patient. The icecream was great! We will be back for more

Al
Review №63

Great ice cream and the person who made it was very quick. Good prices and great atmosphere.

Pu
Review №64

Awesome place to get quick dessert. Their mango slab ice cream is the best

Pe
Review №65

Way overpriced!The ice cream is good, but it isnt any better than youll find in many other places.I got a sundae, and it was almost like a kids portion!Heh look at all the fake reviews here.

Al
Review №66

If youre going to close earlier, you need to change the hours online. I drove all the way from Mt. Pleasant because your hours online say that you are open until 11. We showed up at 10:10 and the doors were locked.7/16/17

SE
Review №67

Delicious ice cream and really friendly staff!! Very refreshing in both accounts!

Na
Review №68

No ac and rude staff make for a terrible experience. I went out of my way to bring the kids as a special surprise, little did I know the surprise would be terrible service. Step it up marble slab

AT
Review №69

Friendly staff and excellent customer service. Amazing quality of ice cream and ingredients. Superb!

Ma
Review №70

Drove all the way there because says closes at 11pm to find out they close at 10. They should really up date there hours!!

He
Review №71

Well the ice cream, milkshakes always taste so good and fresh! AND those toppings so many! We all love to come here!!

au
Review №72

Great ice cream and service. Very hot in store and heater broken. Not best environment for ice cream.

sh
Review №73

I love this ice cream.. its clean and great customer service.. just left out of there... Best in town

Je
Review №74

Delicious shake! Less than nice girl behind the counter.

Ba
Review №75

Only place that has plain mint ice cream. Soooo very good.

Am
Review №76

The employees, especially one young man made it a fun experience, entergetic and twirling the ice cream scoops, enteractimg with the customers will go back, hope.hes working

El
Review №77

We enjoyed it . It was a good end to a great night.

Si
Review №78

Friendly staffs, great variety of delicious ice cream, and a good price. Love it!

Cy
Review №79

Im from Kansas, where our Maggie Moos closed when I was a pre teen. I just recently moved to Summerville 4 months ago and found this little gem in azalea square. I go in and get my ice cream and see the little Maggie moo logo on the cup. I was so happy to be reunited with Maggie. Also the service was very good. Answered every question I had.

Ra
Review №80

Not real good

th
Review №81

Don’t wash there hands n the employees do not wear gloves, handling ice cream without gloves.

Co
Review №82

Cookies are always fresh

Cu
Review №83

Great place to get some very good quality ice cream. If you are going to come here regularly, then get the Slab Happy App so you get rewards that total up to free icecream!

Su
Review №84

So great! Brought my grandchildren and they loved it.❤ ☺

Ch
Review №85

Love their strawberry skydive, and their service is incredible and very friendly.

Ph
Review №86

The staff is great. They make this place what it is. The ice cream is good, wish some flavors would be more permanent.

Ch
Review №87

Bit pricey. A good selection of flavors. Not sure Id go back because for 6 ice creams, it was 35.00.

Ja
Review №88

Great ice cream.Good options.Fast friendly service.Would recommend to others.

Bi
Review №89

I absolutely loved this place and hate to give it less than a 5, but tonights experience was the last for me. We come here often, the ice cream is always fresh and tasty. Came in tonight waited 10 min in line to be told very curtly that we cannot make shakes and than the young lady went on to something else with what appeared to be a new employee. Now granted in the past they have not been able to make shakes (2 other occasions in the last year) for us due to no cream and the only machine they had was broken. Tonights experiance was not delightful, the store was very hot close to 80 degrees or higher, the bathroom yet again was out of order (seems like all the time) and the young lady was not delightful in the least. We have never had an experience like this before with the staff, they have always been pleasant. So between the curtness of the young lady and once again no shakes it does not make me want to return.

Ja
Review №90

Awesome ice cream! Served by our beautiful granddaughter.

El
Review №91

Nice staff and clean facility. No complaints.

La
Review №92

Owner is great!

My
Review №93

Poor service and products were not made to order. Eyes rolled when asked for missing topping. Coffee missing from shake?

Jo
Review №94

Check reciept from credit card

Je
Review №95

Great ice cream. I love the unlimited toppings.

An
Review №96

Ice cream is very good and service is excellent.

Je
Review №97

Good ice cream and milkshakes. Service is slow.

ge
Review №98

Restroom was a mess and and the guy put too much ice cream on my cone and made it fall apart and then when I went up to get something to replace it made me pay for the replacement

Jo
Review №99

I totally wish there was a way to give this place a negative star rating. My daughter and I went into this location as we normally do. There was a line so we waited our turn. We each asked for a sample before we choose to try something new. The girl behind the counter (breanna) got a little tiffed about having to give a sample. My daughter said I would like cheesecake and sweet cream. Breanna asked what size and she said the large cup. Again she got an attitude and demanded to know if she wanted the best value. As many times as I have purchased ice cream from your store I have never had to say anything more than large cup. Breanna than asked mixed or side by side for the 2 flavors. My daughter replied which ever is easier just to make it faster. Breanna looked to the girl next to her and said oh great another fu**ing retard. This is not acceptable on any level. We walked away from the line to leave when Breanna got angry and demanded we explain. I told her to walk to the end of the counter or step outside because they were children who didnt need to hear. I went outside and called inside to ask for management and was told the manager never comes on and that this person on the phone was the supervisor ( rebecca) and that she hadnt heard any of this. I told her that people that were sitting heard it. An elderly couple hear it and we spoke outside and agreed this was unacceptable. While I was on the phone rebecca asked customers if they heard someone call my daughter that name. One man I could hear said he didnt hear the entire conversation but they knew something was said that made me angry and walk out. I will be getting in touch with the corporate office to make sure this doesnt happen again to anyone. What a horrible way to be treated. On a positive note... I drove to sweet frog where I purchased frozen yogurt with all the fixings and they were happy to see us. You all have lost a customer who shopped with you 2 times or more a week. Negative 5 stars!!

Ma
Review №100

Great ice cream and lots of wonderful toppings.

Information
100 Comments
4.5 Rating
  • Address:400 Azalea Square Blvd, Summerville, SC 29483, United States
  • Phone:+1 843-875-7867
Categories
  • Dessert shop
  • Bakery
  • Cookie shop
  • Food court
Working hours
  • Monday:12–9PM
  • Tuesday:12–9PM
  • Wednesday:12–9PM
  • Thursday:12–9PM
  • Friday:12–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–9PM
Service options
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Dining options
  • Dessert:Yes
Planning
  • Quick visit:Yes
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