Went to Smythe Volvo for the first time today. Just went in to introduce myself because I was looking for a Volvo dealer close to my home that I could bring my new S90 T8 for service. Keep in mind I am a car guy! Very picky about who works on my vehicles. Spoke to Val the general sales manager and after talking with him for 15 minutes I found a sense of peace and trust and now Smythe Volvo is my place to go also met Jesus Garcia real nice gentleman and got to know Doug MacAdam the service advisor and I have complete trust that Smythe Volvo will be able to service my Volvo in the future and have answers to any questions I might need answered. Also they have four vintage Volvos on the second floor which gave me a sense these guys are real Volvo guys! I love this place!
Bought a car from Shaun Hayes at Smythe Volvo. He was very knowledgeable, accommodating, and reassuring to work with. I usually dread dealing with sales people, but my experience with Mr. Hayes put me at ease throughout the process. I was able to get the car I wanted, at the right price, without the hassle and pressure I was expecting. My wife loves the way her new Volvo drives, and I love the peace of mind I get with Volvo’s safety features and maintenance packages! I would recommend Smythe to my friends and family, and ask for Shaun Hayes when you are in the market.
Rarely do i have the opportunity to leave a glowing 5 star review, but i must say my recent trip out to Smythe Volvo from Long Island was well worth the trip. Lets start with simple things. The used Lincoln MKX was accurately described, photographed and no disappointments at all. The price advertised was the price i paid. I ended up with newly refinished wheels as a bonus for my trip out there. (They didnt do it because of that) My salesperson was Stacy and he was kind, patient and treated us with the same dignity as someone buying a new vehicle for much more. He worked hard with the finance manger Abood to find the right situation for our budget and credit. This whole experience is what car buying should be like. Personal, and the right amount of professionalism. I would absolutely refer anyone to this company, and the owners should feel satisfied and proud of their Team. They listened to our needs, worked hard to get us the deal that we could manage, and treated my family with respect and kindness. High marks to you all!! Shout out to the front of the office and the greeters who welcomed us and went out of their way to make us comfortable.
I purchased my new Volvo vehicle last week, and was incredibly happy with the service I received from the staff at the location in Summit NJ. Everyone from William Mclaughlin - Sales and leasing Consultant and Francine ODonnell - Finance manager. They made the whole process painless. I could not be happier with the vehicle or the service so far. Highly recommend this place.
Christian was great. He was very patient and helped us find the perfect car. Rob was also very helpful explaining our options. Highly recommend Smythe.
This dealership and it’s employees are just the best and saying a special shout out to the service department especially Dana. I lost my car due to flooding from hurricane Ida, and when other dealerships were turning away their customers, Smythe Volvo and it’s team, took my car, help me deal with the insurance company, encouraging me when I was not doing to well with the situation, and allowed me to use a loaner car, when it was impossible to find a rental. I will definitely be purchasing my new car from them and sending all who ask me to them whenever possible. Thank you, thank you and thank you again.
Great experience at Smythe Volvo. Alon took great care of us and made it very easy to buy a new car. If not for him we probably would have not purchased the car when we did.
Excellent service from beginning to end. We knew William was our guy from the moment he introduced himself. William is the best salesman I ever had since I am buying car . He made us feel comfortable, no pressure, and adapted .Cannot say enough positive things about my shopping to buying experience. William was the salesman that answered my questions about the car when I called and gave me an appointment. William made the finance job very easy. As matter of fact it didn’t take long for us to have everything ready to have our new car to go home. My great team at our service consisted of the receptionist xxxx William (sales), Henry (technology ) and Henry (finance) were all extremely professional and helpful. They went out of their way to get us on the road with my new vehicle. Thank you all for everything!
Shaun Hayes is very professional & very courteous! I’ll definitely be back Smythe! Thank you so much for your help!
I leased 2 cars within the last month at Smythe and worked with Eric Kulawczyk on both occasions. Eric was extremely patient and accommodating with helping to find the cars I was looking for, showing me a handful of cars to help make a decision, and also giving me a ride to the dealership when I was picking up my car to avoid having to take an uber. To say I had great experience is an understatement and would highly recommend Eric and Smythe.
Smythe Volvo is the standard that all other dealerships should be graded by. This is our third Volvo from Smythe and the shopping, buying and delivery process could not be more painless. Alon did a tremendous job meeting our needs. He also ensured all the paperwork was completed prior to delivery of the vehicle. I was in and out in under an hour; all paperwork signed and a detailed walkthrough of the vehicle by Derick of the delivery staff.Highly recommend!
I have worked with Alon while not sure I wanted to buy another Volvo quite so soon. He helped me make the right decision and then worked really hard to get the exact car I wanted.Additionally, he was always accessible and professional throughout the process. He was determined to help me learn all the technological features to make my driving more confident and more comfortable.I can’t recommend him highly enough. He was terrific. Thanks, Alon!
Bought there preowned V60 CC a year ago. Beside difficult times in Covid era all went pretty smoothly. Paul L. was very nice and helpful.Also, I have to mention people working at their service center. These guys are always polite, listen to client needs and try to solve problems. Generally I am impressed.
Took my wife’s car to Symthe Volvo for brakes and also needed some belts. Doug was very professional in explaining everything that need to be done. I was given a loaner and was very satisfied with the service. I was given a time when my car would be done and it was. Thank you Symthe. Robert B
Sam is the man! I appreciate for all help. He was very polite! I love my XC60
I got the pleasure of working with ashley and Steve on the purchase of my new s60. They made the whole experience great. I can’t wait to enjoy my new car!
Just picked up our XC90 lease from Smythe. We can’t say enough good things about this experience! Eric, Francine and Derrick were all extremely knowledgeable, efficient and friendly. We will absolutely be referring Smythe to friends and family. Was a truly great and painless experience. (And the XC90 is fabulous too). Highly recommended!
My family has purchased several Volvos from Smythe so when it was time for me to purchase my first car, I knew where to go. As a first time car buyer I was a little nervous but the Smythe staff was very welcoming and answered all my questions. William my salesman was fantastic and extremely knowledge about the car I was purchasing. William made my experience of buying my first car better than I could have imagined. I never once felt pressured to buy the car I was looking at and the process of buying the car was very easy. I will definitely be returning to Smythe Volvo for my next car.
I always bring my 2 Volvos in to Smythe for maintenance and service. Anyone I ever deal with there is professional and personable. Id like to specifically mention Dina Thomson, a service specialist who always keeps me informed of the work that needs to be done, along with the cost. There are never any surprises. Shes very thorough and good at what she does.
Hands down, this was the best car shopping experience I have ever had, from the beginning to the end. Smythe Volvo sets the standard for the rest of car dealerships and rightfully deserves 5 stars. My salesperson Shaun was extremely knowledgeable, professional, and provided the right recommendation for a vehicle for me within my budget and needs. Shaun was excellent in communication, follow up and overall service. Eric, the finance manager is another great asset to the Smythe Volvo team. Dereck, their tech wizard, makes all the buttons and features easy to understand and navigate through. The Smythe Volvo is a great team of people that work really hard for you to ensure the experience of purchasing a car is painless and exceptional. I would highly recommend Shaun and his team to everyone.
Jesus was the sales person for purchase. He was very helpful and made sure to go over all the details before the purchase. This was my first car and couldnt have asked for a better experience. I would recommend him to anyone who wants to have a great professional experience purchasing a car.
I had a wonderful experience with Stacy. He is knowledgeable and has provided me with valuable information about my Volvo. Symthe should be happy to have him on their sales staff. I recommended him to a friend who leased a vehicle from him. Trying to make good news travel!
I reached out to Stacey at Smythe Volvo. He was super cool and helpful with helping me on my new car journey. I expressed what I was looking for and he went above and beyond to locate the vehicle. He did a nationwide search and located the vehicle for me. Talk about outstanding customer service! Although, he managed to find the car that I wanted he found another car that was even better than the original. I’m leaving here a repeat, super stoked, and satisfied customer.
One of the best days of my life! Great car buying experience. William McLaughlin has been helping me for almost a year trying to get a car at Smythe Volvo, he’s been very patient with me and a great mentor through this journey. I am grateful that William was a part of my Volvo buying experience!
Just purchased our second car from Smythe and had another A++ experience. Alon took great care of us once again. The entire staff there is always first class / professional. We are loving our new Volvo. Thank you, Smythe!
We leased a Volvo from this venue and the sales person Alon Katende was extremely helpful. We were just browsing initially and were not set on the type of car we wanted. Alon made our decision very easy and the entire procedure went very smooth. we love our car. Thank you Alon!
This has been the most pleasurable experience at a car dealership. Jesus was wonderful, attentive and gave full attention to everything we asked for. The team at Smythe Volvo is just by far the best team I have come across. Francine (I really hope I am writing this correct but sorry if I am not) she is just amazing. The whole team is so wonderful. They care for you. Jesus and Francine just made our purchase process very smooth. And, want to thank them for everything they did. And, Sorry that I forgot to mention another person who was great and so thorough in explaining everything….Tom!! Thank you everyone
Great dealership. Sam and Abood helped me get my dream car. Been looking for this 5 series for a while
William at Smythe was extremely helpful in helping me decide what car to purchase. I came in to look at a Certified Pre-Owned sedan but really wanted a Wagon. I was considering an CPO Audi A4 Wagon (Too Small) or CPO A6 Wagon (Ridiculously too expensive but what I really wanted). Will let me test drive a S60 and then recommended a V90 Cross Country Wagon. He won me over by not pressuring me and allowing me to take the V90 for a ride alone and show my family without the stress of a sales rep in the car. What clinched the decision is the extensive Volvo CPO Warranty. While I spent more than I planned it was MUCH less than a Certified A6 Wagon and I have a CPO Warranty car that I do not have to worry about costing me an arm and a leg to repair for the next 5 years and beyond. I would love that A6 Wagon (6 Cylinder) experience but the Volvo Cross Country looks great, is a newer model year and has tons of features. Will sold me the right choice for size, price and warranty protection. Lastly the attention to detail in fixing cosmetic issues I found at no cost to me tells me I bought from the right dealer that is customer focused first.Thanks Will
To everyone at Smythe Volvo thank you!! Jesus was a God sent, from his first few to us (me) I got the car for you! Its like he knew which one we saw online and the one we were there for. Great connector. Paul the product specialist was very enthusiastic and knowledge. And lastly our fiance manager Abood was not pushy, courteous and also knowledgeable. Everyone was clear on the fact that we lost two cars in the Ida floor so everyone worked swiftly and expeditiously. Not a long car buying process. Thank Jesus 🙏!
If you are a Volvo owner and need service, head on down to see Nick Mathelier at Smythe Volve in Summit! Nick is professional and customer-focused with a service team that delivers! Thank you Nick! Thank you Smythe Volvo!
Samer was very helpful and proffessional. I would recommend his services for certain.
Great car buying experience. Was looking for a stylish, safe and reliable second car for the family and William @ Smythe was straightforward and accommodating. Saw the XC60 late on Friday and was driving it home on Saturday. Would recommend this dealership to anyone. Made it easy.
We have been dealing with Smythe Volvo in Summit for years. The Service and personal care are exceptional. Recently we traded in our 2015 XC60 for a 2018 XC60. Our salesman, Jesus Caba, was extremely professional and efficient in providing the service we expected. We were impressed with the entire team who helped us including Regina Krauza and Rob Steiman.
I had a wonderful experience at Smythe Volvo as I recently purchased on certified pre-owned XC-90. Smythe had more pre-owned vehicles to choose from then any other dealer in the area and I found exactly the vehicle that I was looking for! Shaun, my salesman, Abood, the finance manager and Henry who showed me how to use all the cars features were all super nice, easy going, none of that high powered sales pressure that you often experience at a car dealership. It was a lovely experience and I LOVE my new (pre-owned) car! Thank you Smythe Volvo.
My experience at Smythe Volvo was amazing. They welcomed me with warmth and a great cup of coffee. 😊 William my sales representative is a very nice guy. He was very careful going over the details of the vehicles that I selected on their website. Making sure that my purchase was a great experience. Francine in financial is very sweet and was punctual on having everything prepared for my husband and I when we came in to pick up the car.I also want to thank the young man who went over all the detailed and functions of my car. It was so much and overwhelming, but he insured me to contact him anytime if I needed help. I can not remember his name, but I will most definitely contact William to give him a great review . Thank you guys for selling me my first Volvo. I love it‼🥰🥰.Michele Height
This is a top notch location. Bear in mind that I had gone to multiple dealerships trying to find two cars and I also work in high-end client services. Here are a list of reasons why this place impressed me:1. When I inquired about a car, I was sent an email from the Lupita Padilla, the internet salesperson, including a video of a walk through around the vehicle while the salesperson verbally spoke highlighting aspects about the car and directly addressing me in the video.Lupita also made an sure to welcome me in person along with reception when I arrived.2. I was passed on to William McLaughlin to further discuss the car and options. He was very pleasant, conversational, and attentive. I was buying a car with an accident record but he and the used car sales manager, Rob Steiman, alleviated my concerns when they presented their True360 Comprehensive Vehicle Condition Reportcar. It elaborated on what they did to the vehicle to bring it to their high standards before selling.It gave a score of the body and structure to indicate of any blemishes, or lack thereof, and how much was visible.They also explained that when buying a used car, to consider the wear and tear as it may not be addressed how old the tired, breaks, and rotors are. They confirmed that all those were new so that I would be aware no immediate expenses would come up after the purchase.3. When I was picking up the car, Paul Leary, was introduced to me and he walked me around the entire car and the inside showing me all the features, how they work, and how to set myself up.With the amount of options on the car, it was very helpful to see what each one does and how to utilize them.4. Abood, in finance, had done an appraisal of a trade-in and I felt they were very generous with the offer. When speaking with him over the final numbers, he was thorough and sincere. It was a quick process.5. When I was leaving, they had several items prepared that you wouldnt think of but are so appreciative for it. These items included stickies for my EZ pass, the old plates and instructions of how to handle them, and candy since it was around HalloweenTo top it off, I showed my mother the new car as she had bought one a few months ago. Being impressed too, she is now considering selling her new car for a Volvo. I may be back sooner than expected!
My service experience is always a great one. My service advisor Mark Terry always provides me with excellent customer service, when it comes to recommended services needed on my car Mark is not pushy but very knowledgeable and always advises whats in the best interest for my car. I trust my car in the care of this dealer because of Mark. I would not go anywhere else for service on my car.Thank you Mark for keeping my car running perfectly. I am one very happy and satisfied customer . See you next service due
Smythe Volvo made the car buying/leasing process as easy and painless as possible. I was really dreading going into dealerships to test drive and lease a car but this was as easy as it gets. Their sales people, specifically Alon, were respectful and not pushy at all. When it came time to talk numbers they were straightforward and transparent. I love the car I drove away in and would recommend both the Volvo car and this dealership specifically.
I had a wonderful experience with Sam at Smythe Volvo. Sam efficiently answered all of my questions and walked me through my new car purchase over the phone/email so that everything would go smoothly at the dealership. We could not be happier with our car, or more satisfied with the service at Smythe Volvo – highly recommended.
We had a wonderful experience with Mr. Alon Katende at Smythe Volvo. Alon was patient, prompt, thoughtful, insightful, informative and fun. Working with him felt like working with family or an old friend! We highly recommend Alon and Smythe Volvo if you’re in the market for a Volvo in New Jersey. We love our new Volvo.
Just an overall outstanding, family-owned dealership. From our salesperson (William) to finance, the service department (Tom), and the managers and owners (Kevin), we couldn’t have had a better buying and service experience. The mark of a great dealership is how they operate with integrity and transparency, and the result is that there’s no question that our next purchase will be from Smythe Volvo. There is absolutely a reason this dealership has the reviews it does…because they do right by their customers. Thank you Smythe Volvo!
Great experience. Bought two cars from them in quick succession. Sam Shehata was reasonable, straightforward and responsive. I wouldnt go to anyone else.
Can not say enough positive things about my shopping to buying experience. I purchased a 2022 XC 60 yesterday. My team Sam (sales), Henry (technology ) and Henry (finance) were all extremely professional and helpful. They went out of their way to get me on the road with my new vehicle. Thank you all for everything!
Smythe Volvo is great! Great facility and very professional staff. I have dealt with Doug and Dina in Service and they have both been fabulous. Highly recommend.
I’ve had my xc60 for about 2 months now and I love it. It has been such a great car. Thank you Ashley and the Smythe team for getting me into this car!
Thank you Steve for helping me getting into the car of my dreams. You and your team were great and I thank you.
Had the most friendly and efficient interaction with William Mclaughlin @ Smythe. They streamline the process and try to avoid much of the pitfalls of car shopping. The dealership is well aware they have a unique product but they market it well and dont rake you over the coals for what has been a challenging car market in supply terms. no reason imo to go anywhere else in leasing a Volvo.
I visited Smythe Volvo today to look at a possible new lease for my next car. I do not drive a Volvo today but like the look of the small SUV. Alon was my sales contact and was informative, respectful, professional and made me feel like a friend. I test drove a car and was pleased. Alon answered all my questions. He introduced me to Tom, the Sales Manager, as I was leaving and again, Tom made me feel welcome and valued. To contrast, I visited another dealer that same day (not Volvo) and the experience was horrendous. When I compare the 2 experiences today, it was like day and night and Smythe Volvo was the winner! I feel so strongly about how pleasant and impressive my experience was today with Alon and Tom I am happy to write this review. Thanks to Smythe for being what the client wants and needs. Very impressive!!!! Much appreciated!!!
One of my least favorite parts of life is spending the weekend at the dealership. It takes so long! Shaun Hayes made it bearable. We had a good idea of what we wanted. He was straight up with us and did not steer us off track. Super knowledgeable, efficient and accommodating the entire time. This guy really knows his stuff. How can you go wrong with 20+ years experience working in dealerships?
Great place to work with! I got the pleasure of meeting and talking with Ashley. She made the whole process seamless. Thank you again for everything!
It was by far the best car buying experience I have been a part of! The whole team was phenomenal.I am used to being “sold” my car with high pressure tactics. The exact opposite was the case here. They offered their help. They were extremely friendly and couldn’t have been more on top of things.Love my new car! Thank you Smythe.
Cannot say enough positive things about Doug MacAdam. He was extremely helpful and professional. Such a great experience thanks to Doug.
What a different car-buying experience! We went to Smythe after considering a few other Makes/Models and it was such a pleasure to have someone really listening to us throughout the process. No pushy sales, but instead a respectful, relaxed attitude towards us from beginning to end. We met our salesperson William McLaughlin and he truly understood what we were looking for and put us in the right car quickly. Erik Ramos walked us briskly through finance and Paul Leary patiently introduced us to all the great features of our XC40.We love our Volvo even more than we thought we would and are completely enamored with Smythe Volvo for creating such a positive experience. We cannot recommend them enough!
Great service - fast, responsive and courteous. I absolutely recommend this dealer.
We had the Best experience at Smythe, from the moment we walked in our salesman Shaun was very friendly but professional he knows the answers to all of my questions. He helped us to find the right vehicle we were looking for, showed us several vehicles and let us take as much time as we needed he was Not pushy at all. Everyone at the dealership is super friendly the offered us drinks and snacks there is a lounge with Large comfortable chairs if you take your vehicles there for service or are waiting to meet with your next representative. Paul was the man who hooked me up and showed me all of the options my vehicle offers everything from my mirrors, power options, setting our phones up I wouldnt know what half of things I even have without him so a Big kudos to Paul. I have to say a genuine thanks to the behind the scenes detailing crew who did an Amazing job My car looks and feels beautiful. Lastly we met with Erik and signed all of our financial paperwork he was very kind and personal with us he is a very caring gentleman and made this process seamless.
2nd Volvo with Smythe. And THANKS to Kyle the great, William the neighbor, Francine the finance queen and their five star service. I remain as a Smythe Volvo loyal customer….
I recently moved from Hawaii to Michigan and was looking for a new Volvo. I knew I wanted an S60 and I really wanted an R Design. I found 3 cars in the country that met my needs and my number one was at Smythe Volvo. I worked with Sam Shehata who was incredible in going through the car buying process especially while I was states away. Shipping was reasonable and rolled right into the paperwork. He took care of the out of state registration, shipping and delivery of the car, overnighting all the paperwork and the temp registration. I love volvos and he absolutely made me a customer for life. Smythe Volvo is professional, courteous and really easy to work with. If youre anywhere in the country looking to buy a Volvo, Id highly recommend starting with Smythe Volvo.
Typically the experience is not easy when car shopping. Sam Shehata, Erik Ramos and the team actually made the entire experience great. We were not pressured, we got to test drive the car vehicle we preferred, and leave to another dealer to test drive another brand as we had options. We went back to Smythe Volvo, and both Sam and Erik kept the great customer service experience, and did not force anything on us. Highly recommend asking for them when visiting the showroom.
Such a delight doing business with Volvo special shout out for Stacey Hopson! He made us feel at home at all times and explained us everything on detail. Stacey, Thanks for a great deal, we had a very pleasant experience!
BIG THANK YOU TO WILLIAM MCLAUGHLIN!! My husband and I went to 2 different Volvo dealerships before coming to Smythe and both times prior, it was either as if we were a bother to the salesperson or they were not in the business of selling cars (keep in mind we knew exactly what we wanted... S90). When we walked into Smythe, we were immediately greeted with happy people and partnered with William. We told him exactly what we are looking for (model, colors of choice, and monthly payment we wanted) and he DELIVERED! Not only did we get exactly what we wanted but the finance part (which can be a freaking nightmare) was so smooth and the entire process was so fast considering how long it can take. Thank you William and Smythe Volvo for your amazing hard work, friendly and professional demeanor, and smooth process! Once our lease on our other vehicle is up, we will definitely come back for our family SUV!!!!
I recently had my Volvo serviced here and it was by far my most pleasant dealer experience. The service team here went up and beyond to diagnose and fix my vehicle. My service advisor Doug MacAdam was amazing and went out of his way to make my first visit here a good one. Everyone at Smythe has been so kind and professional and will be my go-to dealer. I couldn’t recommend them enough. Thank you Doug and Regina for all your help!
I had an amazing experience with the purchase of my XC90 at Volvo Smythe. The whole process was quick and easy! When I walked in there, I had my doubts about what I wanted to take home and Kyle really helped me narrow it down, without pressuring me, and keeping in mind my needs and budget the whole time. They are a reputable dealer and I appreciated the transparency about the the car stats, fees and loan interest rates. The payment amount Kyle estimated at his desk before even running my credit (just based on the info I provided) ended up being exactly on the dollar with what Francine in the finance department came up with after processing my loan. The cherry on top to my experience was being able to borrow a car since my own car was not ready to be taken home. Once I picked up my car, Derek walked me through all the cool high tech features in the car and helped me get my phone app set up. Kyle and the whole team at Volvo Smythe went above and beyond and made me feel at home. Totally recommend. If you are thinking of upgrading or need a new car, go see these guys! You won’t be disappointed.
Came out of state and drove rental to purchase a vehicle. The salesman Shaun!!! worked with me very well, super friendly, so much knowledge about car, very experienced and even helping me out to return my rental was great. The transaction went easy and smooth. Highly recommended to people interested in purchasing Volvo and specifically look for salesman name Shaun Hayes.
This was by far the easiest car buying experience I have ever had. William was so helpful and to the point. Coming here was quick and efficient. I highly recommend coming to Smythe Volvo and working with William.
Smythe Volvo is the best dealer I have been to, The manager and my sales person William McLaughlin was very helpful, the got me the best deal and price, and I was able to drive my dream car home the same day. Very happy with there service. I recommend visit them if you are in the market of buying a car.Thank you William
Worked with Sam to get an XC60 - my third Volvo from Smythe. Just an easy, drama-free deal. Very attentive and made sure we got what we needed. Thanks Sam!
Just bought a CPO VolvoXC 40 at Smythe, and I was delighted with the inventory and with their efforts to meet my preferences in a car and my short timetable. The staff, particularly my salesperson, William, and tech specialist, Jeffrey, we’re very professional, and I highly recommend this agency!
I was close to signing a Volvo lease with another dealer but decided to give a call to the dealership closest to where I was about to move. My thinking is that it could make things easier when it comes to servicing, getting the plates, among other things. They connected me with Eric Kulawczyk and my first experience with anyone in the area couldnt have been better. Not only did he give me a very fair price, he took the time to get to know me and make sure he was guiding me to a car that fit my needs. Ive seen enough interactions with salespeople over the years to know the difference between someone who is just looking to make a sale and someone who is willing to spend a few minutes on the phone or in person to make sure everything is just right. In short he cares, and it was evident from our first conversation. When youre in the process of selling one home and buying another, i thought that getting a new car is just another thing that was adding to the confusion in my already busy life. That wasnt the case at all because the level of service from Eric and his team was top notch. Id highly recommend him and the Smythe Volvo location any day of the week. Youre not only dealing with great cars there, but great people. Stop in, youll see what i mean.
We had a great experience working with salesperson William McLaughlin and finance manager Erik Ramos! They both stayed late to make sure that everything went smoothly, and it did.We absolutely love our new (used) car and will definitely be back for any future car purchases.Highly recommend this dealership!Thank you so much again!
Went in ready to buy a car. The front desk lady is super nice and helpful. The sales person is less so. The exchange was awkward. I was hoping to find a car that’s a different color and asked if they would search around and deliver for a small fee (another Volvo dealership told me it could be done) and he joked they aren’t a valet service. Maybe it was just a joke gone bad. Maybe the market is great so losing a buyer isn’t much of a big deal. But he really isn’t trying much. I sat there awkwardly and said thank you and then left. I didn’t have a lot of time to search for cars since I am a new mom of two. Even though the color wasn’t exact, I was gonna just buy it. But I decided to leave and purchased the car somewhere else. Giving 3 stars for the reception lady.
My husband and I worked with Mr. William McLaughlin when buying our pre-owned Volvo. The experience was outstanding. Mr. McLaughlin was kind, patient, and worked with us to find the BEST car for us. We are thrilled with our purchase and with the overall experience. Thank you Mr. McLaughlin, and thank you Smythe Volvo for this excellent experience. We would highly recommend this dealership to anyone looking for a Volvo.
Cant say enough good things about Sam and his team. Buying a car at a dealership is one of the most dreadful experiences for me. But not this time. He was always transparent about costs. No hidden fees and got my car super fast. I will definitely go back when we get a new car. Thanks for your amazing service.
Came in due to Storm Ida where I lost my vehicle in a flood. I met Samer Shehata who helped me with this transition where I feel I got very lucky. Not only did he patiently answered the numerous questions my wife had, but he is very knowledgable and attentive to our needs. Kudos to Volvo for having a discount for those that lost their car in the flood. Very surprised you had a promotion in such a quick turnaround time! This is my second Volvo that I get here and wont be my last.
Never thought I would drive a Volvo. What a wonderful car. Steve was great in educating me on all the safety features and I can say I love this car. Thank you Steve and the rest of the team at Smythe.
I recently purchased a Volvo XC60 for me and SC60 for my husband from Smythe Volvo in Summit. Shaun Hayes helped us with both car sales. There arent enough ways for me to share how professional and helpful he was. He listened to what we were looking for and ensured that we got it. He even helped us finish the deal according to the time we needed to leave. I think the most important part of our business relationship is Shaun was honest with us. He never tried to upsell us but we were always aware of what the possibilities were on the package for our cars. I highly recommend Smythe Volvo where everyone is great. But if you are interested in leasing or buying, talk to Shaun.
Sam & the team were more than helpful. Polite, professional, and efficient, they made our experience an actual pleasure! Wed recommend this group to anyone looking for a new car.
We bought a used Subaru Tribeca from Smythe about a month ago. Sam was our salesman, and was wonderful! The whole experience was smooth and easy with no gotchas or surprises. I would wholeheartedly recommend, and use again, Smythe Volvo and their salesman Sam.
My husband and I had an excellent experience working with Jesus at Smythe Volvo. We went in on a Saturday and it was fairly busy. Jesus had other appointments and did a wonderful job juggling each customer. He gave us many options both certified pre owned as well as new cars and helped us weigh our options. He spoke about his personal experiences with Volvo which assured us as first time Volvo buyers. Jesus answered any questions we had and it was clear that he was very knowledgable about all things Volvo related. He was even responsive when we texted him with a question on Sunday (his day off). Overall, Jesus made the process extremely easy and we made our purchase the same day. Highly recommend Jesus!
My husband and I just leased our car at Smythe Volvo and had a great experience working with Sam Shehata. The process was painless, and Sam was very knowledgeable and easy to work with. We have already recommended this dealership and sales associate to a friend.
Steve was a pleasure to work with on my new lease. He made the whole process easy and I had the car very quickly. Thank you again Steve! See you in 3 years
Alon and team at Smythe were exceptional. The entire process of shopping and choosing our Volvo was seamless, and Alon was such a pleasure to work with. He was able to answer any questions we had with ease, and we felt completely confident in our choice.
Sam, Shaun, Howie and Derick were all nothing but a pleasure to work with. Sam made the buying process a breeze. Tailored a vehicle specifically to our needs and made sure we were comfortable with everything even after we told him we’d take the car! Shaun wasn’t even our salesman and came over to check on us multiple times and give us a good laugh. Howie made signing paperwork and going over extra care options so easy. Derick went over all the features of the car and made everything so easy to understand. Never had such a smooth and enjoyable car buying purchase in my life. If you’re in the market I highly recommend checking out these guys at Smythe Volvo.
I had a great experience today. I brought in my car for an annoying rattle and arranged for a loaner car. Shortly after I arrived, I took a test ride with Charlie who was amazing and actually found the source of the rattle right away! Everyone at Smythe is so knowledgeable and kind! Love this place. They treat you like family!
Had a great experience getting my new car. Came in and met with Steve who was very helpful. When I came back with my husband Steve was off so was teamed up with Kyle who had great history and product knowledge. So happy with my purchase.
Highly recommend Smythe Volvo and my sales rep Shaun Hayes. Shaun has extensive knowledge on Volvo Cars. He helped me choose my very first Volvo (xc60) and am in love with this car. He made my buying process a breeze and stress free. This was also my first experience a dealership/dealer that was not pushy in any way. Thank you Shaun!
Stacey Hopson was great to work with throughout our purchase. We recommend Stacey you wont be disappointed.
Steve had me in and out in no time at all. Had a great experience and love my new Volvo.
We got certified XC60 from them last month.Sam was really helpful and we were able to get the car home the same day.Really great customer service.I would recommend everyone if they are looking to get a new/used Volvo.
My wife and I had a great experience at Smythe Volvo. Jesus Garcia was amazing and helped us find the right car! Really went out of his way to make sure we were comfortable and sure of our purchase. Thank you to the other Jesus too for showing us all the great features in our Volvo XC60! It was a great! Matthew and Christine.
My 18 Polestar S60 was in for its 20000 mile service and for a winter package consisting of wheels and snow tires. My service advisor was Tom Coward who I have worked with since 2010. The car was turned around in a matter of a few hours. Smythe was nice enough to hold on to my summer tires/wheels for few days until I can get my truck down there to pick up my tires and bring them home. Smythe Volvo and their parts & service team get 5 stars because theyve earned my trust.
And another one! Eric is like the DJ Khaled of Volvo sales. So far have gotten two XC40s from him and couldnt be happier. He even offered to deliver my latest one, and brought a friendly coworker who helped, Derick.Great service, no hassle or up-sell from him, or dealing with the final boss finance manager, just an incredibly fast process. Going to pickup the plates and paperwork next week. He made it incredibly easy to get two Volvos (so far)If I dont buy these two XC40s Ill be back for... another one. Thanks Eric!Attached is a pic of the latest XC40 after a hand car wash, clay bar treatment, polish, wax and sealant. These things clean up nice.
Received Excellent service again from Smythe Volvo. Especially appreciated the great assistance I received from Dina helping me work thru some issues with the car.
Stacy Hopson was a great salesperson. Very informative about my new car. I love it. Thanks Stacy
When I recently got my new XC90 I worked with Ashley throughout the whole process. She made it easy and made me feel comfortable. I usually dread buying cars and this time was the total opposite. Thank you so much!
We had a very positive experience with Smythe and our salesman William. From the owner to finance to William our salesman, they made us feel appreciated and they engaged with us beyond selling us. William made sure we had everything we needed. We would definitely recommend them and have already!