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Salerno Duane Ford
245 Broad St, Summit, NJ 07901, United States
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Salerno Duane Ford
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Sa
Review №1

Steven S., Franklin R. and Salar Zebardast where very patient and phenomenal during my purchase. Steven was patient with me during a two month period. Franklin was awesome with getting me where my budget was and Salar sealed the deal. Would highly recommend this team of experts. Making it flawless during these very tough times to purchase a vehicle. A++

An
Review №2

Steven was phenomenal and getting me the price I wanted on my 2021 Escape . Would recommend him to all friends and family . Thank you Steven and Salerno Duane Ford .

Wi
Review №3

Worked with Steven S. and ended up with the exact car I wanted at the price I was hoping for. Steven didn’t put any unnecessary pressure on. Instead, he listened to my objectives and worked with me to get where I wanted to be. Definitely ask for Steven if you’re at salerno duane ford.

Da
Review №4

Steven was courteous and helped find the car I was just looking for, thank you Steven

Jo
Review №5

I’ve been to many dealerships and dealt with many salesman but by far Steven was my best one yet. He’s a cool dude and works with you to get you the best deals possible. Ask for Steven

BR
Review №6

I have been to many Ford dealerships throughout my life and I have to say that Salerno Duane and Steven my salesperson have been phenomenal. Steven has been in constant contact with me to make sure that I am enjoying my vehicle. Great guy!!! They have taken care of me from the second I walked in and have been very accommodating lately as well. The service Dept has been awesome as well. Go see Steve!

Ma
Review №7

Steven was outstanding thank you so much !

Ha
Review №8

Thank you Steven ! Extremely professional, main reason why I purchased the car here, thank you again Steven and Salerno Dune Ford

Ri
Review №9

Thank you Steven; he made the car buying process quick and easy and got me the exact price I wanted

Wi
Review №10

Steven Sosunov at Salerno Duane is probably one of the most professional, helpful and honest salespersons I have ever met. He is very patient and thorough, making the whole process very simple and easy. The finance team there is also no nonsense, making this experience a very pleasant one.

TH
Review №11

Looked for first car and was lucky to have Steven. My family will continue to be happily returning customers.

Sa
Review №12

Steven was amazing with helping us get our m3 after having a horrible experience at a different dealership. He made sure it was everything we wanted && always went the extra mile for us. Didn’t pressurize us one bit, the team at Salerno Duane Ford is amazing! Can’t wait to come back when it’s time for another whip :)

Jo
Review №13

Went in yesterday to replace our Explorer which was damaged in the flooding from Ida. Steven Sosunov took good care of us. He was pleasant and professional throughout the process and we left with the vehicle we wanted, at a reasonable price.

Ja
Review №14

I dealt with geo and frankly they are the best. the process was super simple very honest highly recommend if you need a vehicle definitely the place to go

Mi
Review №15

Steven S was very helpful. Made the process super easy. Would recommend to anyone.

Sh
Review №16

Steven and Alex were amazing ! Helped me get into a new car . They were amazing throughout the process ! Highly recommend Steven for sales and Alex in finance . Thank you !!

Mi
Review №17

Great experience! Much better than the route 22 car dealerships. Steven was very helpful and attentive!

Sp
Review №18

Steven was the man! He got everything done for me and went out his way to make sure I drove out that day. Thank steve

JE
Review №19

Thank you Steven and Alex ! Steven my sales person was phenomenal and Alex in finance was extremely patient and helpful throughout my car buying process . Thank you Steven, Alex, and Salerno Duane Ford .

ta
Review №20

I purchased my 2019 Ford Mustang from Salerno Duane and I couldnt have been happier! The car runs smoothly and I cant believe the price! For a used car that is like NEW it was a steal! Thank you Steven Sosunov youre incredible!

Mo
Review №21

I want to thank Steven S. for all his reassurance and time. My loan application wasnt the easiest but he definitely took charge and was patient. Thanks Again Steven!

ca
Review №22

WHEN YOU GO IN ASK FOR STEVEN!! He was amazing. Thank you so much Steven and Salerno and Duane Ford for getting me into a great new Jeep!!

Na
Review №23

Thank you so much Steven !! Steven was extremely helpful and patient throughout the process of getting my daughter into her first car !

Na
Review №24

Steven was great in assisting me to get my honda accord!! Thank you

Mi
Review №25

When you come in ask for Steven Sosunov ! He was a huge help, i highly recommend him

Ca
Review №26

From the very first day I contacted the parts department to inquire about a part for my car, they’ve been extremely helpful. When told the issue of my car, Daniel went over and beyond to try to locate the correct part for my car. He even went as far as, reaching out to ensure the car and issue was rectified. They are very professional and they truly care about your vehicle along with ensuring the safety of it. Superb customer service!!!!

Ro
Review №27

Ill be honest, Im a little disappointed in my experience. Im sure if youre willing to pay asking price, its probably a good experience, but dont expect much in the way of negotiating. My wife and I visited after finding a car we liked online. It was either take it or leave it. It was one of the few days in which both our days off finally aligned, so we came in ready to make a deal. We offered $500 under asking price and they refused. We then countered $250 under asking price (which I thought was more than generous) and was told it was basically asking price or nothing. In all my years Ive never seen a dealership refuse a deal over such a trivial amount of money. I used to work in sales myself and Id never let a customer walk out the door who had sent so many buying signals. I even followed up the next day with a message and never heard back. I guess the dealership is doing very well and doesnt need my business. The next time Im searching for a car and see Salerno, Ill likely just keep on scrolling. Id leave less stars, but leaving three because the salesman and person who set up our appointment were actually very nice and polite. Im sorry we couldnt make a deal.

Co
Review №28

Very amazing experience. I purchased an as-is 2004 F-150 in south jersey last may.... it failed state inspections in august, September, and November of last year due to monitors not being ready and emissions. Turns out it was a larger issue. Took it to Salerno Duane Ford service this past weekend and with the help of service advisor Mike Ferrante and master technician Keith Caliguari, they diagnosed the problem and fixed it. Brought it in Monday morning and got it inspected and passed by 10am on the same Friday. Amazing service and professionalism. Will definitely be coming back to them with any issues.

Ma
Review №29

Ask for Steven when you come . He was amazing !! Thank you so much Steven and Salerno Duane Ford !

Me
Review №30

It can be stressful buying a car. Especially by salesmen that are quick to push you into cars for commission purposes. But Joe Cola in sales isn’t that guy. He was very professional while listening to all my needs and worked with me from start to finish. He made the process smooth and fast for me. There wasn’t any rush to push me into a car instead he worked with me to find the perfect fit. Highly recommend going to Joe to have the best car buying experience.

ka
Review №31

Got my car from Stevin he was great, thanks

El
Review №32

My husband and I recently leased a new 2019 Ford Explorer at this dealership and we are sooooo happy we chose to go to Salerno Duane Ford. By far, it was the most smoothest and friendliest dealership weve ever gone to. Mike Chirichello was my salesperson and he and Sal Zebadast, from Finance, were there with us from beginning to end. They were very patient and so caring! Not only were they helpful and gave us all of the options we had, but they were very knowledgeable and honest in helping me get the car/SUV I wanted for our family. We have 2 kids and we needed a bigger SUV. They were very helpful with our requests and got me an AMAZING deal that we couldnt resist! They were AMAZING overall! :) Not only that, they were very fast in doing all the paperwork and calls to insurance to get me set up in my new car! I would recommend this dealership to my family and friends and anyone really who wants a good experience and a good buy or lease for a new car! Thank you Mike and Sal and Salerno Duane Ford for getting me in one of my favorite dreams cars! YOU GUYS ARE THE BEST!!! KEEP IT UP!! :)ELIZABETH DIAZ

Sa
Review №33

My teenage son took his Mustang in for work on his brakes and Mike was amazing. He wored so hard to try and cover the work under a third party warranty and patiently explained every repair several times to be sure we understood. Mike was great about staying in touch by phone and text. We are customers for life!

Da
Review №34

Every time I bring my vehicle to Salerno Duane Ford, I always have a great experience. The service department is absolutely the best, especially Heather Nicastro. She is very kind, understanding, and keeps proper communication with you if anything. I definitely recommend other Ford owners to bring their vehicle over to Salerno if they ever need service.

Ke
Review №35

I am so pleased with the Service at Salerno Duane Ford in Summit, NJ. Michael Ferrante is always so helpful and he will not give your car back to you unless he is certain that everything is working properly....even if he has to put you in a loaner vehicle to ensure that your car is in tip top shape when you receive it. I am so glad that I have a relationship with this Service Center. I recommend anyone with a Ford to bring their car here for servicing!

Jo
Review №36

Excellent customer service. Had my truck in and out very quickly, all while being very attentive to my specific mechanical needs. Very happy with my first visit to Salerno Duane Ford.

Jo
Review №37

Service department is awful since Mike left. If your going to go see Heather shes great. New management has no clue.

Ma
Review №38

Professional, courteous and warm. When was the last time you heard these words in the same sentence with car repair? Well, that was my first time experience with Salerno Duane Ford where I brought my Lincoln MKX for service.Mike made my visit to this dealership a very pleasant experience. His staff diagnosed my car’s problem, he ordered the new part and it was installed while I waited.I would recommend Salerno Duane Ford to anyone who is looking for friendly and competent service.Oh and did I mention that there is a Ford dealership 3/4 of a mile from my home? I prefer driving 30 minutes because the experience is light night and day!

Fe
Review №39

First time at Salerno Duane service department and met Mike Ferrante. While other dealers turned me away for my hood issue, Mike and Chris at the body shop took care of it . It was done in 3 days. Big shout out to Mike and Chris! I would advise anyone with a Ford to comes see these guys for service and body shop. Their the best !!!!!

Ra
Review №40

Fantastic dealership! We love this place.. this is my 3rd car with them and everytime we had an excellent experience. It was Joe who helped us to get a very good car with a really good deal this time around.The document work was also very simple and quick.All in all it is a lovely place to get a FORD vehicle.. if you love the CAR you will love this place...ThanksRaj

Ma
Review №41

I want to thank Mike Ferrante and technician Joe Longueira for all their help with my car! It kept dying, despite jumping it and changing the battery. I had it towed to the dealership and Mike was in frequent contact with me giving me updates. They were thorough and wonderful to work with!! I’m so appreciative for all of their help!!

Yu
Review №42

Hello everyone, I don’t usually take the time to write these since most people like to judge places and people on their own. Besides the point I’m still going to explain my experience in this dealership, I never liked buying cars nor have I ever trusted dealerships. I do trust and have tremendous respect for these guys here, they have taken such good care of me here it has been an amazing experience. Second vehicle leased this year from this dealership and I plan on coming back again. Sal and Joe C. We’re extremely professional and courteous and I highly recommend this dealership to anyone looking for an easy and fast car buying experience.

Fr
Review №43

Service appointment went well. They were very thorough, timely and overall, everything went smoothly. Thank you.

Sa
Review №44

The Service I received at Salerno Duane Ford was truly the best. Michael Ferrante ensured that I had a smooth drop off, a shuttle home until my car was ready, and checked in w/ phone calls to keep me informed throughout the process! It feels good to know that their staff cares about providing excellent service & customer care. This is why I will continue to have my car serviced at Salerno Duane in Summit, NJ when needed!

Al
Review №45

Salerno Duane Ford is the best place to get the car that you want! The first time I came in I was greeted by Dan who helped me look at the Ford Explorer sport that I wanted. I wasn’t sure if I would be able to get what I wanted but Dan and Pete made it happen. Such amazing and caring people, they are here to help and make sure you leave happy. Make you feel like family. I am so happy with my new car ! Joseph also made all the signing a breeze. Thank you all !

Ca
Review №46

Excellent customer service and quick and easy process. They were creative to get me out of one car and into another that I love, with a reasonably priced deal. Joe even drove quite a distance to get the car I wanted that day. Nice guys to talk to while you wait! Great experience — I’d definitely come back for my next car!

Jo
Review №47

This dealership is the best from the staff to the cars, amazing!!! That got me exactly what I wanted at the price I wanted. Professional and still down to earth. I will definitely be going back and recommend everyone to so as well and my sale assistant, Julian was the best!!! Five stars for sure!!!!

Al
Review №48

Just brought a Car from Joe Cola at Salerno Duane . He was a great guy and salesmen. Showed me nothing but respect, and had a lot of patience and worked with me to get my deal done. I am Very happy!!! Sal Z the manager was also great .. Thank You!!!!

Je
Review №49

Went in to look for a new pickup truck, was greeted by Joe Cola showed me exactly what I came looking for. He was knowledgeable, personable and easy to work with. I would highly recommend working with him.The staff here doesnt follow you around and push you to buy which is annoying at other dealerships.Sal made the financial end extremely easy and explained in detail everything to do with the transaction. I was informed of ALL the fine print which was much appreciated.

Ka
Review №50

My husband and I are so glad and pleased with the service we have received today because Joe Cola and Sal Z helped us out with everything and make the process very smooth and easy in order to get a new 2020 explorer. I really recommend this dealer, since they have very nice and professional people working there.

ma
Review №51

Buying a new car can be exciting but also nerve wrecking because figuring out the logistics of everything can be overwhelming. I normally do not write reviews, however the services was delivered in such a professional manner I wanted to make it known. Our interaction with Salerno Duane started on the phone with Brianna which was absolutely phenomenal, she was able to assist and clarify items for me. there were many things I amUnsure of as first time car buyer but our consultant Jonathan was exceptional, he wasn’t your regular salesman where he puts himself and his commission first ; Jonathan understood my budget and worked with me to get an agreeable price. I would 100% recommend this dealership and Jonathan to friends and family because the transaction was very wholesome and nerve easing.

Jo
Review №52

I would like to recognize two individuals at Ford service. Michael Ferrante and Technician Joe Longueira. They both were professional and accommodating to help fix my wife’s car. I have two autos with Salerno Jeep and this was my first time using their ford services. Always satisfied!

Sa
Review №53

Came in the service dept. with a brake issue. Met Mike Ferrante. I explained to him the brake issue I was having. After visiting my local Ford dealership they had explained to me that my master cylinder had to be replaced and would cost over $1,000. Mike explained to me that there was a national recall on my master cylinder and that there would be no cost. He kept in contact with me through out the day. I am extremely pleased with my first trip to Salerno Duane Ford. Mike is the best and I will be servicing my truck here and buying a new vehicle from SDF.

st
Review №54

Terrible after sales experience at Salerno Duane Ford Summit. Dealership is quick to sell additional insurance products for Wheel and Tire etc, but dont think for a minute that they will honor the agreements when you need them. After 9 months I am still trying to get the dealership to be accountable for what they sold. Will never buy another car from them again. Unless there is money to be made they just dont care.

Jo
Review №55

Great dealership. I worked with Joe who helped me get into a new car at a great price! From start to finish, Joe made the transaction fast, easy, and comfortable. I will definitely be back. Thank you!

Em
Review №56

I can’t say thank you enough to Dan, Alyssa and the rest of the team at Salerno Duane Ford. From the very beginning they asked me what I was interested in and they gave me what I wanted & more. Dan worked with me while I was at work, got everything together for me and I think I was there for about 35-40 minutes total. Best experience ever! He even showed me how to use all the new features on my 2019 Ford Escape! I can’t wait to tell my friends and family. Thanks again!

Je
Review №57

WOW. Absolutely amazing service department. Mike Ferrante, the Service Coordinator made this experience painless. I was able to speak to the Shop Supervisor Keith Caliguari about the issue with my car. Keith was extremely knowledgeable and took the time to explain the repairs that were needed. Mike kept me informed throughout the entire process. They repaired my car extremely fast. It is comforting to know that Salerno Ford is a dealership I can trust and count on.

ke
Review №58

Dont go here,2018 I lease a vehicle here,279/month, 2021, The same value of vehicles,same downpayment,369/month.Why no 0 star?

Ma
Review №59

Efficient service. friendly, courteous staff.

Di
Review №60

I had a pleasant experience dealing with Melissa and Ron at Salerno in Summit. I found the Ford Escape I was interested in on their website, and was able to come by for a test drive that evening, and in fact purchased the car on the spot. They gave me a fair shake on my trade in and made the numbers work. They turned the car around quickly, and I was able to pick it up the following day. There was no back and forth, no bait and switch. I would recommend the dealership without hesitation.

Ma
Review №61

Steven was great

N
Review №62

Got my Explorer over the summer... recently brought it in for its first oil change and was so happy to see Mike Ferranti back behind the desk..! He is so nice and accommodating! Adam was also very helpful in getting me in and out with ease! Thank you!

De
Review №63

I want to start by saying Thank you to Mike, Sal, and Paul for being Nice and professional in helping me with my new car purchase. I totaled my car and went to get a car similar to the one I had. I wound up with a better car and I am so happy with my choice. They were Very supportive before during and after my purchase. Thanks guys

Pe
Review №64

Thank you Steven !

su
Review №65

Just bought my 2019 Dodge Durango. I went to three other dealers and non of them did what Salerno and Duane did for me. Special thanks to Shawn the manager, Julian our sales guy and Michael the finance director. They had me in and out quickly. Out standing service. They will be my go to from now on.

Re
Review №66

I had a very positive experience once again with the service department with my 2016 Mustang. I was not surprised given my previous experiences with Salerno Duane Ford. I had several minor issues including the oil, the rear window, the parking break, as well as more significant rim and windshield matters. At every step after delivering the car Mike Ferrante and Chris Caragliano kept me posted and ultimately saved me a lot of money getting all these issues fixed. The service was outstanding and I would be remiss not to mention how cordial Mike was in this process for start to finish! I could not be happier with the service and the outcomes. All is fixed, all made good to save me money and return my wonderful Mustang to as good as new condition. Extremely pleased. Mike was wonderful, ask for him if you drop off your car, yu wont regret it!! I promise..BestDr B

Je
Review №67

Weve had great experiences with Ford products purchased through a predecessor dealership. When they lost their Ford franchise, Salerno-Duane became a Ford dealer in addition to their Chryslere-Jeep dealership. We started leasing about nine years ago. We now are on our third round of three-year leases. Last February we leased a 2017 Fusion Sport. The wife loves it. I just took advantage of the end-of-year specials and leased a new 2018 Escape.Our sales guy, Bud Dyer, is special. He retired some years ago, but continues to service his long-time customers. I give Bud the functional and financial requirements I want met and Bud does all the heavy lifting. He finds the best deal and handles customer advocacy with management. Leasing (and probably buying) is a breeze.The new Escape was ready when promised.

Je
Review №68

I walked in looking for the car that was going to stay in our family for a very long time or for ever. Dan our sales person was amazing at finding the car that meet all our requirements. Their finance manager was amazing at making sure we stood in our budget, that was very important to us. Thank you so much at everyone at Salerno Duane Ford for being so professional, welcoming and family friendly.

Ad
Review №69

Great dealership! I had a great salesman who really worked with me to help me get the price I wanted and wasnt pushy. Would definitely reccomend this dealership. Very respectful employees.

Da
Review №70

I had A great experience with Salerno Duane. They worked to solve every problem I had and helped me find a great vehicle. Joe made the experience pleasant and simple.

Da
Review №71

I want to thank the staff for honestly exceeding my expectations. Truthfully, I wasnt looking to purchase right away but they had me sold. They worked hard to give me the price that works with my financial situation as a grad student and they were very knowledgeable when it came to showing me the features of the car. The gentleman even stayed after hours on a Saturday to make sure that I was comfortable with everything and really took the time to make this the best car experience. Thank you!!

St
Review №72

Just picked up a new explorer from Salerno Duane after visiting 2 neighboring ford dealers and my experience there was great. No messing around! They gave me the best price right off the bat! Dan and Pete were great!

Ro
Review №73

Great sales person, Joe C is excellent, very knowledgeable and personable. Came home the same day with a great car! Very satisfied

Aa
Review №74

I had a weird swooshing noise coming from my wheel after driving over a pothole. Turns out I had a little rock stuck in my back right wheel.. They even kept it to show me when I picked up my vehicle. Michael Ferrante in the service department really helped me out and waived the 50 dollar charge. Let alone waiving my fee, I was in and out of there in under 4 hours. The customer service is fantastic and makes me really happy I bought a Ford vehicle. Ive been coming to Salerno Duane for service for years now and will continue to do so as they are professional, honest, quick, and super nice. Thanks guys!

Bi
Review №75

We had a perfect experience at Salerno Duane Ford. We first made contact on their webpage and they immediately followed up with a quote and appointment....meet with salesperson Joe the next day and he delivered a brand new Explorer to our home that afternoon!!!

Ba
Review №76

I must admit the buying experience was very quick and easy. The people I worked with, Mike, Sal and Paul were very professional and personable. I would def recommend Salerno-Duane in Summit for their next car experience!

Ad
Review №77

I don’t think I have ever been to a dealer that has gotten me in and out with keys and car in hand as quickly and painlessly, as Salerno Duane. Daniel was awesome and extremely helpful. He found me exactly what I was looking for and at the price that I needed. Highly recommended!!

Co
Review №78

Since leasing a new 2020 Ford Explorer, I’ve had two unexpected problems come up with the car. First, 5 months into the lease chipmunks ate through engine wires bc Ford apparently coats them in peanut oil. At the height of COVID-19 home quarantine, Mike Ferrante (Service Coordinator) and his team (including shop foreman Keith Caliguari) took on the job and while it was a slow fix due to shipping delays, he kept me up to speed on all progress and helped me get an insurance claim expedited since the issue was not covered by warranty. Secondly about 3 months after this, Mike and Keith helped expedite an issue I had with the Sync3 console. I was under a tight timeframe and Mike helped get me in first thing, fast track a part for shipping and install before I had to head out of town. Even if my Ford 2020 Explorer is ripe with issues, I know Mike will always come to the rescue to keep me sane! Thank you gentlemen!

Mo
Review №79

Melissa, Pete, and Joe were amazing! They made sure they got me to the price I could afford! I was able to surprise my wife with the Ford Edge and we both couldn’t be happier! If you want a dealership that has genuine people working there, I definitely recommend them!! Thanks again guys!

Ca
Review №80

Usually going to an auto dealer requires a lot of steely determination and can be unpleasant. NOT so with this dealership! Thank you to Mike and all for a great experience. He took the time to explain everything to me and to go inside the car and help me set things up. How nice to be positive about car shopping!

Ta
Review №81

If your looking for a fair and good deal ask for Dan. He is courteous, professional and will do his best to get you the Ford your looking for! The environment is friendly, inviting and hassle free! I highly recommend Dan at Salerno Duane Ford!

Ja
Review №82

I had an excellent experience at Salerno Duane. Everyone there was extremely helpful. I would especially like to thank Dan and Sal who I feel went above and beyond to help me get the truck I was looking for. I would highly recommend them to anyone looking for a Ford.

Ed
Review №83

I can say enough about this dealership. EXCELLENT, respectable and honest people that work here. They helped us out and went above and beyond to make our experience here as smooth and effortless as possible.If I had to highly recommend a dealership going to, this would definitely be the one to go to, My next vehicle i will be purchasing will be from Salerno Duane Ford!!!!!!!!!!!

Mr
Review №84

Big thumbs up to Mike Ferrante at Salerno Duane Ford in Summit, NJ. Such a pleasure to work with Mike. Professional, personable, honest, and fast. Could not have had a better experience.

A
Review №85

This review is for Salerno Duane Ford Service in Summit, New Jersey. I have to say that Mike is a great service advisor, he is friendly, kind and extremely easy to work with. The service department does quality work and I have been going her for many years due to their consistently, I trust them with my car. My son uses his car to go back and forth to school (he commutes to and from College daily) so keeping his car in good shape is important. A special shout out to mechanics Lou and Keith for being so thorough with our vehicle. It is due to them that we can feel confident on the road due to their expertise. I am so happy that I can also bring my company car for service at Salerno Duane Ford Service in Summit because they are approved with my fleet vehicle manager ‘Wheels’. I highly recommend Salerno Duane Ford Service, you will be happy with them😄.Anthony Simonelli

Ba
Review №86

So I went in the dealer and came out with a new Honda. Nicely air conditioned, there were refreshments and the salesmen were very nice. Thanks to Moses I will traveling everywhere this summer

Na
Review №87

First experience at a Duane Salerno dealership, I must say it was a wonderful one, great Team! Thank you to Sean, Sergio and John for all the help in selecting a vehicle 🙂💯

Ca
Review №88

Very respectable business. The gentleman tried to help us to the best of his ability. Unfortunately we couldnt close a deal but if youre looking for a car. Definitely go there. Theyre amazing people.

Ko
Review №89

This place is absolutely....AMAZING!!! Everyone that we met: Andreas, Dan, Sean, Pete, Natasha, Mike, and Jessica were absolutely amazing. They created a family environment that made my mother and myself feel comfortable and able to trust that we were getting not only the best deal, but at our best interest. Any future cars I want in the future, this is the only spot I will ever come back to.Ps: THEY GOT US IN OUR DREAM CAR FOR THE RIGHT PRICE AND EVERYTHING.Keep up the amazing work you guys!It’s not just a dealership. It’s a family

Fr
Review №90

I have been a customer of Salerno Duane Ford for almost 30 years. I have purchased a dozen vehicles from the dearlership. I own 3 Fords currently and all my service is done by the service department. The main reason I have always been loyal to Salerno Duane is the service department. The fact is though that the service department now is the best its ever been. I would like to highlight several people in particular: Mike Ferrante and Heather Nicastro at the desk are two of the most pleasant and knowledgable individuals I have ever had the pleasure of knowing. It is rare that in this day and age you can trust people especially in the car business but Mike and Heather are that rare breed. I have total confidence and trust in their assistance when servicing my vehicles. Keith Caliguari and Lew Babbit are the best auto technicians you will ever encounter. I have total trust in their abilities to take care of the vehicles that my wife and children use on a daily basis. My family is the most important thing to me and I trust my family at Salerno Duane Service to protect my personal family. I unconditionally recommend the service department at Salerno Duane to anyone needing Ford service. They have my highest endorsement.

Su
Review №91

Just wanted to applaud the excellent work done in the body shop at Salerno Duane in Summit, NJ. Their professionalism and courtesy was appreciated and their workmanship excellent. Anyone with body work needed on their vehicle should definitely give Chris and his team a call. They will make you smile!

Ro
Review №92

I purchased A pre owned vehicle at Salerno Duane Ford and it was an amazing hassle free experience. I want to personally thank Mike C. Sal Z and Paul M. They were all very helpful and extremely transparent. Thanks again for all your help

Le
Review №93

Best service ever. We were so happy to get the deal we wanted without any hassel. Mike C and manager Sal are professional and so friendly and were so easy to work with. Highly recommend!!!

kr
Review №94

Good luck with the service department. Have been told at least 10 times i will receive a call back with an update and they never return my call. NOT ONCE. They have used every excuse in the book on me. Good luck getting the service manger on the phone, for some reason she never seems to be around. Avoid for service at all costs. Trust me.

Er
Review №95

Thank you Steven

Di
Review №96

I must say I had a great experience at Salerno Duane,Summit NJ.The sales person Viktor was great honest and reliable and professional. Sal the finance manager was truly wonderful very professional. This is our second purchase from thisdealership and I can say more they made purchasingthe vehicle effortless. Highly recommend!!!

Di
Review №97

My car is now 13yrs old with over 251,000 miles and still going strong! The Ford Service crew is EXCELLENT! They always manage to squeeze me in when I have an urgent matter with my car. They do not turn me away stranded until an appointment time. I have tremendous respect for everyone there; I make appointments for all non-emergency issues such as schedule maintenance work. My car is a 2006 FORD 500. It is ten years old, 234,000 miles and still in great shape. I traveled 80 miles per day on the GS Parkway and NY Thruway. I worked this car very hard and I am heavy on the gas pedal. The car is a discontinued model yet mine is still going strong. Ford should use MY car and the Summit Ford Service folks in their commercial...never mind the Rock or other famous people. I cannot remember my sales person that sold me my car; I only met him once..maybe twice. However, I have a long and wonderful relationship with everyone in the service building. Dr. Lou knows my car inside and out. Nobody outside of Ford Service has ever had their hands in my car. My cars longevity is living proof of Ford Service!!

Ja
Review №98

My new Ranger purchase was a very pleasant experience ....it was my 4th vehicle from them ....2 F-150s and an Explorer previously....The whole team was very helpful but my salesman, Joe Cola did an especially great job! Friendly, knowledgeable and straight forward.

We
Review №99

Joe Cola is the best sale guy I have ever met. He introduced us Ford cars in very clear way, with great patience for us just came from Singapore. Joe gave us a very good impression at the first conversation.We spent over 2 weeks searching for different cars and models. We came back and made the deal just because of Joe. Thank you Joe and wish Joe all success and selling more as he wishes.By the way, Joe’s boss Sal Z is good too.Best regardsWenrui Gao

Ke
Review №100

Just wanted to applaud the excellent work done from Peter and Dan at Salerno Duane in Summit, NJ. Their professionalism and courtesy was appreciated. Anyone looking for their next Ford vehicle should definitely give Peter and his team a call. They will make you smile!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:245 Broad St, Summit, NJ 07901, United States
  • Site:https://salernoduaneford.com/?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=website
  • Phone:+1 908-277-6780
Categories
  • Ford dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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