Just bought my first brand new car from here! Juan took good care of me from start to finish. He was very patient with me and everything was completed in a fairly short time.

The entire staff was great! In particular, John and Tyler provided amazing customer service throughout my entire buying process. I absolutely recommend!

Excellent experience and attention provided by Carlos! I came in looking for my first pickup truck, and although I had an idea of what I wanted, Carlos found the best option for me and my needs :) Happily waiting for my Ford Maverick to arrive! Highly recommend both this place, and Carlos.

Our salesman, Mario and his manager Kris provided us with excellent customer service. They wanted to accommodate us in any way they could which made for a very smooth transaction for the purchase of our new F-250. Buying our new vehicle with Sawgrass Ford was a painless process, which is something that isn’t said very often about buying a new car. We are so grateful for the wonderful experience they provided from the minute we stepped on the lot. We will definitely be back to purchase another vehicle with them and 100 percent recommend them to our family and friends. Thank you Sawgrass Ford, Especially Mario, Kris and Carlos (from finance department, he did a fantastic job with us as well!)

MATT WAS FRIENDLY, PATIENT AND SO EASY TO WORK WITH! Loved that there was no dealer fees.

Carlos is so AMAZING! Helped so much, great salesman and very honest and transparent! Will definitely keep buying from here and with him again! When you go, Ask for Carlos!

They finished my camber bolts with a reduced crew within a day and had shuttle service to and from my house. They did a good job at a great price.

Matt Ostrem was a great sales person to deal with good experience He said I should have my truck in 8 to 10 weeks came in exactly 8 weeks and the finance guy was also a pleasure to deal with his name is Rick Danek, good job Sawgrass Ford👍👍👍

Carlos was great and very helpful, I went in without a clue and he took his time and helped me build my Ford Explorer ST and order it. For now I would say great service. Cant wait to receive my SUV..

Thank you Matt Ostrem for your professionalism and guidance, making this a smooth experience! No doubt, the easiest process I’ve had buying a truck! Also, thanks to Mr. Abe for helping with the paperwork!

John Cardenas at Sawgrass Ford has set the bar all across for a perfect Customer experience.From the moment we (me and my husband reached out to John enquiring about our first SUV Platinum Explorer 2021 .John Cardenas was very friendly, professional responsive,extremely knowledgeable not only about the vehicle we needed but through the entire process .It could not have been more seamless.John Cardenas took the time to listen to our needs and budget, and had several insightful recommendations.He was very honest, and patient and with us.I was more than happy the day he told us the vehicle came.The vehicle was a perfect fit for us.Everything we wanted and hoped it would be.I highly recommend anyone to go and invest,purchase a vehicle from sawgrass Ford you will not be disappointed Just ask for John ..I was happy to have gotten exactly what we asked for and more.We are already planning on the next vehicle from them.Thank you again John for such a wonderful experience.

Great service, my sale advisor was Juan Alvarez, he was very professional and extremely helpful during my entire process of buying my truck, I will definitely would recommend Juan if you are trying to by a new or used car. Go see him, he will get you a great deal

Thank you Juan Alvarez for all of your help!!!! I’m very happy with my new F-150 and the service was outstanding ! Thanks Juan!

We couldnt ask for better service. All the staff are excellent.

Was an experience amazing buying my new car, Juan Alvarez gave me all options and he did super fast everything. I’m satisfied with my explorer!!!

Went to Sawgrass Ford to order a 2022 F-250 because they are the only dealer in our area that doesn’t charge a dealer fee. On top of that, they got me the truck for less than I was quoted at another dealership, and while I was there, they gave me a great deal on a new Ford mustang Mach-E for my mom. I worked with Matt Ostrem who was honest, upfront, quick and a pleasure to do business with. I would definitely recommend Sawgrass Ford to anyone looking to buy a new or used vehicle, and will definitely buy from them again!

Friendly, quick, no hard sell

Sawgrass Ford provided professionalism throughout the buying process. Online process was easy to use, thank you Tyler. When it was time to pick up the vehicle JC was super friendly and helpful to complete the purchase in a smooth and efficient way. I would recommend this dealership for all looking to purchase a vehicle.

Hector is a great salesperson. Very professional individual. It is my second truck I buy with him. I will recommend him to any prospective buyer. Go to Sawgrass and see HECTOR

I want to thank Carlos Morales for taking care of me and be so patient and gentle at all times🙏🏻I highly recommend talking to him if you are about to get a car and I highly recommend Sawgrass Ford🙏🏻!!!

Sawgrass Ford made buying my 2019 Ford Expedition a great experience. My sales person Matt Ostrem was very knowledgeable of the vehicles and made the whole experience comfortable with no pressure. Matt went above and beyond in helping me and my fiancé pick out the right vehicle for us. I would recommend Sawgrass Ford and Matt to anyone in the market looking to purchase a vehicle. Thank you Sawgrass Ford and Matt Ostrem we are very happy with our new vehicle!

Juan Alvarez and Abe Rojas were very helpful and friendly during our vahicle purchase process. They were able to meet my expectations on price and on trade-in value.Sawgrass no fee sales structure saved me several hundred over our last experience.

I usually do not write reviews but I wanted to make sure to let any and every possible customer of sawgrass Ford to definitely not think about it twice. When you go in ask for Matt O. He was exceptional. Extremely professional and laid out all information for us. Loved the no pressure sales approach and how he explained every little detail of the car we purchased. It’s the day after our purchase and he reached out to make sure everything was going well. Again I recommend purchasing your new or Preowned car with Matt O. You will not be disappointed. Thank you Matt! We love our new Truck.

Love my new mustang . Sawgrass Ford made everything smooth and easy.Juan Alvarez was a great help.

I went to the service department to get an oil change the service was terrible he sound all happy on the phone when he’s asking you do you need extra Service you didn’t ask for so then when you denied the service. when it’s time to come pick up your car you definitely feel a different type of attitude they had me waiting around even though the person that I need to speak to was there and he was on a personal phone call with his wife The other sell associate should’ve checked me out or he could’ve been more professional with the phone call I waited a total of 20 minutes for his phone call to end when I asked the other associates Can they check me out they said no I definitely went out of my way to this dealership because of the high ratings and there was another Ford dealership across the street from me I will definitely not be doing that again highly disappointed also I was told I was getting a courtesy car wash and vacuum didn’t even receive the vacuum the floor was still dirty

These guys really are the best in the business when it comes to buying a car. Ive had a lot of experiencing purchasing vehicles (this was my 5th time) and these guys were AWESOME. The finance team is great and dont stop working until they get the numbers YOU want not the numbers the banks want. I dont think I will ever buy a car anywhere else again. Drove home in a new vehicle I thought Id never be able to buy thanks to these guys. So go on in, find the vehicle you love, and these guys will make sure that you drive home in it.

Excellent experience Matt Ostrem is a pro, everything in sight, nothing hiddenAll Sawgrass Ford team very friendly

After test driving many SUVs and visiting several dealerships, I chose to purchase a Ford Explorer Limited from JC at Sawgrass Ford. He was very friendly and knowledgeable about all the features of the Explorer. There was no pressure at all to purchase, and he did his very best to get me the best deal and highest value for my trade in car. I also loved that Sawgrass has no dealer fees, which saved me even more money. I highly recommend giving him a call for a seamless and stress-free transaction.

Jose Martinez gives excellent service, professional at all he does, great person.

I asked Lisa my service advisor who btw is wasting her talents at FORD - I asked to speak with service manager 3 times over the course of the morning hours - was too busy for me / must be due to not buying a new car vs discuss my 2013 Ford Focus that has had transmission issues & problems since day one! The transmission has been nothing but bad and bad and today Ford wanted $2500 to fix the transmission which is giving me from time to time a “transmission over heating pull over when safe to do so” WHAT A NIGHTMARE!!!! Never again will I buy a FORD would not want one even for free!!!What’s worst than owning a Ford ?? Owning 2 Fords, my other vehicle is a Ford Edge also 2013 but not as problematic — as the Focus!!!

JC made the car buying experience easy. JC was always courteous, helpful, and prompt. I would highly recommend his services when you are looking for a Ford product!

Excellent customer service and Everyone Very professional specially Juan Alvarez . Thank you Juan.

I ordered a new F350 from Matt at Sawgrass Ford and the transaction couldn’t have gone any smoother. I recommend that if you are looking for a new car or truck contact Matt at Sawgrass Ford.

Matt Ostrem was great. I appreciate all his assistance and patients. He explained everything step by step. Highly recommend!

I had a very good experience here! The information Juan Alvarez gave me was very helpful to take my decision. Very good service! It was a pleasure to do business at that store. Thanks

Satisfied with the service. Service provider kept me updated throughout the process.

Carlos morales the best sales man, excelent customer service and the best help in the world. Thank u Carlos

My wife and I had a great experience while buying a SUV for Sawgrass Ford. It’s been a long time since we’ve walked into a dealership and the salesmen and sales manager does not try to jerk us around. Everything was laid out on the table and we had great options. The best part of the experience was them paying off our prior crossover suv. I would encourage anyone looking to buy a vehicle that the dealership currently has to pay them a visit. Ask for Matt salesman and the financial manager Abel.

I had a great experience at this dealership. I recently purchased a Ford Transit from the Pines dealership. I went to pines initially, because it was closer and more convenient. The salesman, at the pines dealership was nice enough. My dissatisfaction came when I was experiencing some issues with my truck, I had taken it back to the pines dealership for service, and it took them 4 days just to have a look at my company vehicle causing a huge loss in revenue.I was recommended to take it to the Sawgrasss dealership, and Im glad I listened. Lisa helped me and was great, she helped me deal with all my concerns. She and her team got me back up and running over the weekend. I dropped the truck off on Friday and picked it up on Monday, they looked at it and fixed it. I know where Im going to purchase my next company trucks. I am going to stay away from the Pines Ford dealership and the sketchy serviceman I dealt with.

This is hands down the best Ford service center in South Florida. Rolando Garcia has made me a customer for life. I have taken my fleet vehicle to multiple dealers around South Florida and none of them come close to delivering the level of honesty, quality and respect Ive received from Rolando at Sawgrass Ford.

Sawgrass Service Department and Quick Lane is the best. I have went to a few other Ford Service Centers that are alot closer, and not that they are terrible, but they are not as good as the team at Sawgrass.

Meh, I have come to hate this place. They make a lot of money, but clearly have no appreciation for the customers who give them jobs. Ive had money (quarters), about $10 worth stolen out of my vehicle. Im sure it was by the valet people. I had a legit recall on a vehicle which I already paid to have repaired before the recall was ordered by the courts to be repaired. It was also noted I was entitled to be reimbursed for those expenses if I already had the repair done. I went in to make my claim and never received a check. I bet the service supervisor just threw my receipt in the trash, which is fine. I called Ford Motor Co and made a complaint which really hurts the dealership and they issued me a check. I live 5min from here and have no problem going to Plantation Ford for any repair or new vehicle purchases.

Terrible experience. Sawgrass informed Ford that I had picked up my truck from service when I hadnt even been told that it was ready. Lack of follow up from the service advisor led my truck to sit there for over a day after being ready with the doors and tailgate unlocked.

Easiest experience I’ve had buying a car to date. Drove over on a whim just to “start looking” and walked out a little while later with a new Explorer! I think it took longer to clean out my old car than to buy the new one 😂 ALBERTO SUAREZ, you rock. Thanks for sticking with me the whole time and going above and beyond. I’m now officially a 3rd time returning customer to Sawgrass Ford, highly recommend!

Unexpected repair needed, fit me in, kept me informed on progress and price. Thanks Alyssa Pecoraino

Very great service and business here at Sawgrass Ford! Special thanks to Juan Álvarez for the help and attention he put forth in helping me receive the best service possible!

I won’t write a book but I do have a short story to tell. I am a disabled Vet/retired military. I am BIG on integrity, pride in jobs being done right and accountability which are unfortunately not easy to find in a auto dealership. I recently gave up on BMW locally because of their service department not equaling the product purchased e.g. they couldn’t care for what I bought. So, I special ordered a new 2021 F-150 Hybrid Limited from Sawgrass Ford which I HIGHLY recommend to everyone and ask for Tyler because he went well above and beyond any expectations. But this story is about their Service Department. Unfortunately, the F-150 arrived from the Detroit factory with a few repair requirements, one of which required a battle with Ford Headquarters. Ford Headquarters reminded me how really insignificant I am as a single buyer of one truck. Sawgrass Ford however, reminded me “I mattered to them” and stood by my side and fought a 2.5 month battle until Enrique (Service Supervisor) and Ashley (Warranty Lead) somehow achieved victory!?! You see for me, it’s not that they won, it’s that they were willing to try and then they refused to quit until no other options existed. WHO DOES THAT? Well, pretty much no one except for Sawgrass Ford. In my 59 years of living life I can easily say Sawgrass is the best overall dealership I’ve ever experienced and they have the service department to care for the product purchased. Enrique and Ashley naturally have integrity, pride in their work and embrace accountability which is a reflection of Sawgrass as a whole. A 5 star rating is unfair, they’re better than that. I live in Pembroke and have a Ford dealership very near but I did my research and it paid off. My sincerest thanks to the entire Sawgrass team and a special thanks to their service department who clearly is exceptionally led and technically capable of “getting it done right”!

John Cárdenas was very knowledgeable and helpful on the sales side & JP in finance was very friendly and all around made the process very smooth and fast. Best car purchase experience I have ever had.

I have been trying to get my 2019 Mustang GT window fixed with Sawgrass for over a year now. Each time I bring it in, (about 3x), Sawgrass keeps it, tells me its fixed and then it isnt. This happened again after the car was there for almost two weeks. All I get from the service people is, bring it in, I am sorry. What is my next step?Update 8/12/2021 - After receiving a response from the owner, the service manager contacted me and resolved the issue. Changed rating from 1 to 3.

I decided to go to Sawgrass Ford to get a truck for me and my dad, a gentleman by the name of Carlos Morales helped us in a timely manner, helped us feel comfortable throughout the purchase and he was also very patient with all the questions we had. También habla español! Muchas gracias Carlos

I had awesome experience! I knew what I was in market for did my research-Almost made deal elsewhere then I checked sawgrass Ford out- they had the model I wanted-did it all ONLInE-went in person to see it-two days later-did deal-John C text me when to come in and ALL I had to do was sign and drive…. During these times and I have three kids-best not to be lingering in dealership!ThANK YOU!

JC sold me an Expedition and I was happy with the entire experience.

Purchased a new Explorer last week, seamless process, only test drove one vehicle, was met at the door on arrival, test drive, trade in, finance and out the door, great experience!

Horrible truck was there for 2 months and still having problems with it. The communication with this Ford service center is the worse I have ever experienced and I have had Fords the last 15 years always using Ford service centers. I cant express enough to take your auto somewhere else.

Nice professional people to deal with will definitely go back there for our next new truck

Battery change..The one they put in died early. Josh helped me out and charged me for installation only 👍.Had to go back inside because they forgot to connect a sensor. All went well. Get there early because theyre busy.

Great service by Alberto Suaréz that helped in every decision of the buying process!

I could not be happier with JC and Clayton at sawgrass ford. They were very helpful and willing to go the extra mile.

I bought a 2019 Hyundai Sonata recently and it was one of the best cars i’ve ever driven. Mario was a great salesman. Real cool about cleaning the car, very approachable and is respectful.

My Truck has been there for 3 months now waiting on a warranty part intake manifold. THREE MONTHS!!!! STILL WAITING!!

Matt got me my new car. Very happy!

100000000% Great 👍

Thank you Alberto Suarez for the great customer service. I am very satisfied with the car and your help.

Its like a family here. Love Sawgrass Ford.

Amazing people working there

They advertise No Dealer fee.....hmmmm they must call it something else....no way a dealer is going to skip out on making an extra $999 on a bogus fee. Maybe its called a service fee or document fee or some other name. Prove me wrong!!!

Love it my kind of Ford Dealership

Very honest and expert services.

Josh was fantastic! I love coming to this Ford dealership.

Purchase of my ST model Explorer from Juan Alvarez

Alberto Suárez was very helpful in answering our questions and doubts. Thank you for your outstanding job

As my last free oil change I think it all went well

Great, friendly service!

Bought a new car. ..yahoo

Excellent and quick service. Will go back for sure!

Just wish I could get a vehicle report like I used to get when I got regular mileage service done

Incredible customer service from Kyle Vogt and the car was ready much faster than I anticipated. Ill always recommend Sawgrass Ford from the years of great service theyve provided.

Awesome customer service Matt is very professional and friendly. I got my new truck, if you need a new car go to sawgrass Ford and ask for Matt.

Excellent service from beginning to end from all. Particular thanks to Lazaro Varas for status updates on my vehicle.Vince

Went in to get an oil change and came out with a F150! Was surprised at what I was able to get for only 30 dollars more a month. Tyler Meek was able to address all of my needs in a very polite and friendly manner. I was not pressured in anyway and he made it a very pleasurable experience. Thanks Tyler!!!!

Bought a 2017 Maserati Quattroporte from Gary Davidoff. He made the experience great! Car was exactly as advertised at a great price, they took care of some Maserati warranty items before closing the deal and he was very patient as we worked through some wire transfer bugs to close the deal. Straight deal, no bullshit place. I recommend these guys.

Great place. Well organized. Friendly. Food on site and lots and lots of vehicles to look at and choose. Service Department is more than excellent.Just completed service on my F-150. These guys and gals operate a 5 star service facility. I got brakes, oil change, rotate, trans flush, cabin filter and air filter. They had my truck done before 1PM. Awesome.I always take it there. Got new tires there too. Great place to buy vehicles and have them serviced.———Today I picked up my 2019 Mustang GT from Sawgrass Ford Body Shop. I had brought it to Sawgrass with guardrail damage all along the side,Today as the attendant brought it around I saw that it looked brand new again. I looked at it up close it was like it never happened. Believe me, I was happy.Sawgrass Ford Body Shop is a big place. They have the team, the techs, all the parts and services you need.Dave called me regularly and let me know how my repairs were going. Never once did I have to call Dave and ask. Dave handled my insurance for me.I highly recommend Sawgrass Ford Body Shop. If you want your vehicle done right, take it there.Dean P

I was happy with my experience. Probably didn’t get the best deal but still a better deal than what I originally had from another dealer. Good selection of cars and parked in a fashion that made it easier to choose which color I wanted. Didn’t give me a hard time about test driving any car I wanted. I’m very very happy with my latest Mustang so I give Ford credit for improving between the 17 and 19 Mustangs besides the B&O sound system. The B&O is garbage compared to the sound Shaker provided. The only reason why I gave this dealer 4 stars is because the paint on the car was absolutely wrecked despite the car only having a few miles on it. like someone had taken a paper towel to the black paint. I bought it anyway because I knew I could fix it and it was the exact spec I wanted. All in all I’m okay with it. I’ll likely be buying my next Mustang here.

My friend recommended Sean Ley, and he did not disappoint! Sean was very knowledgeable and you could see his passion for Ford. Sawgrass Ford has a huge selections of cars that Sean was willing to show me. He made my car buying experience very easy and smooth. They even have no dealer Fees!!! I would definitely recommend Sawgrass Ford and Sean! Thank you Sean!

Kyle was very helpful and friendly. Everything was taken care of quickly and the whole process was easy.

Tyler Meek was absolutely amazing to work with. He literally did everything possible to make my deal happen. highly recommend him. Great inventory.

Had the pleasure of working with Johnny Llorca and he made my dream of buying a truck come true. Not only was he patient with me while I test drove 6+ trucks but he was also extremely knowledgeable in the individual products and their differences. 10/10 recommend him to help you purchase your next car.

Sawgrass Ford, the best car buying experience...ever!!! Our sales consultant, Matt Ostrem is the absolute best in the business. Very knowledgeable, extremely patient in answering all of our questions. We were pleasantly impressed with the dealership. Fist time being a Ford and definitely not the last. If you want a great service and great price on a Ford, go to Sawgrass Ford and ask for Matt; he will take care of you...you will leave happy!!!

So far best dealership I ve been too. no dealer fees!!! Manny was great. knowledgeable and patient. he explained the car in detail. will come back to purchase future cars

Once again our Service Advisor Jess Horn, has done a fantastic job, not only with the servicing of my truck but ensuring that any other maintenance needed has been discussed or preformed. Most important is Jess is always keeping me posted on how long it would be and when I could expect on having my truck returned to me completed. Excellent Job!!!

If you want great service and great sales consultants, look no further than Sawgrass Ford and MATT OSTREM...he is the best. He will work hard for you to get the best deal on the vehicle of your dreams. You will not be disappointed, give them a try and ask for Matt by name...he is simply the best, with years of experience in the industry!

Great place to buy car. I bought two cars at here. Very good service with professional staff. they recommend me all cars they have and I feel happy when came here. Sawgrass Ford is very big and beautiful place, They will give you what you need, Very awesome. I especially recommend it to you.

Louie gave me a really sweet deal on a brand new Escape SE right from their showroom floor. This vehicle is gorgeous. I love the large touch screen and leather. They had the best out the door price out of 2 other dealers that we contacted for the same vehicle. Ford has really come a long way. These vehicles are nothing like the ones I had 10-15 years ago. Lots of amazing technology. So glad we got rid of our expensive-to-repair Volvo and got something American. We are very happy with our purchase here. Thanks, guys!

I went to Sawgrass Ford to purchase a new vehicle. Orlando was my salesman. He was fantastic!!! I didnt expect it to be this easy, but Orlando made my experience wonderful and quick. He even offered to buy me lunch at the cafeteria located inside. I would definitely recommend Orlando to anyone looking to buy a car there. Im in love with my new Focus!!!!! Thank you so much Orlando! My next car is gonna be with you!!!!!!!!!

Out of all of the Ford dealers Ive visited in Florida, this has to be the nicest one by far. It is in a really beautiful location and the place is absolutely huge. They have a really great inventory on their lot. I saw tons of F-150s and F-250s there. All the people we spoke with there were very laid back and friendly to talk with. I didnt buy a truck here yet, but I plan on it very soon after I liquidate some other assets first. I just wanted to say thank you for showing me around your dealership. You guys were fantastic.

Making America great again! Ford has done it effortlessly for generations… My new explorer is fantastic… We have so much room with three rows of seats for everyoneIf you are in the market for a new or used vehicle… I should only recommend going to Sawgrass Ford in sunrise Florida and dealing directly with Dennis Rose. Super friendly and very knowledgeable about the Ford brand. Dennis and his coworkers made us feel very comfortable and put our deal together in record timeThank you very much

Service was greatKyle even fixed a nail in my tire at no charge

As far as dealerships go, these guys were great. Bought our very first Ford here and love it. Thanks for all your help and the tremendous discounts you guys gave us. Weve already told over 10 friends about you guys. You should have given me more of your business cards.

We were here during Memorial Day and bought a new Explorer. Our experience was very similar to the last guy on here. These people were absolutely outstanding. They didnt play any games and cut right to the bone when it came to price. Its like they automatically assume that youre going to go to another car dealer, so they give you the lowest price possible right out of the gate. I guess this is how they earned their title, The largest Ford dealer in South Florida. They certainly act like it. After buying the vehicle I double checked with a couple other dealers just to make sure we didnt get ripped off. Both of the other dealers said the price we paid was absolutely outstanding and they were at least honest enough to tell us that if we were to buy from them, we would have paid at least $600-1000 more for the same vehicle. Thank you Sawgrass Ford! You guys were awesome!

I would like to thank Matt O. for getting me into my first F150. Honest and efficient!! No high pressure sales crap upfront and to the point. I would defiantly do it again.