My husband and I bought a GMC YUKON. We had an amazing experience. Jennifer was extremely knowledgeable and professional. This is not our first car purchase but, it was definitely the first painless one. I dont see us buying a car from anyone else or from any other dealer. Our experience will definitely be shared with our family and friends. My husband loves his car. Thank you Ed Morse.

Working with Wayne and Jason for service appointments is always a pleasure. In addition to attentive service, Wayne always gives me insight as to what future problems/needs for service could arise which I find very helpful. The service team turns everything around as quickly as can be expected and my wait is always comfortable. My experience is always a pleasure.

Tony C was great. Full of great energy and information. He took us for a great test drive. He made sure we knew how to use the Denali and all of its options. He helped us to understand the benefits of the model we choose. He spent lots of time with us while waiting for the finance guy.Luis the finance guy was also good.Tiffany was also helpful

Jenifer was great. She was able to assist me all the way. I am glad with my purchase. Thank you.

My service advisor, Jose A. Gonzalez, took care of me on a very professionalbasis and I would definitely request his services again.

Wayne Quick is an excellent Service Advisor. Was treated excellent by Wayne, just like every time.

Todd Nakonechky is truly a person who cares and always works to make you feel you are his only client of the day. His professionalism is evident in the way he speaks to his clients and carries himself at all times. I come to Ed Morris for service primarily due to Todd.

Ed Morse is the best GM dealer I worked with in my life. Advisor Alberto is GOLD standard. Shuttle service is simple and efficient. Response time is spot on. Wish other GM dealers were close to the service level and care provided by Ed Morse. Happy customer. Great work Ed Morse team, you have earned my business!

From the moment I walked in I was treated with 5 star Service. Diondre Dawkins was amazing . That young man has talent and was very receptive to the guest needs.

Juan was very nice as always!!! We explained to me all the available options. He always goes the extra mile and make us feel very welcomed during the entire process. I wish him the best in his career. I am very happy with the purchase of my new GMC!!!

Feels like home there. from the time we walked in the door we were treated like we were the owners of the place. offered beverages popcorn. my daughter was very nervous about the whole process and they treated her like a first time buyer which she was. the salesmen took her through every step of the way like s school teacher teaching class. needless to say very easy process.Thank you all for your kindness

When my sales advisor texted me pictures of the car, it had a double sunroof. The day I came to look at the car, it was locked and I didnt think to say let me make sure it has a sunroof. We agreed on one price for the car and the next day when I got there, it wasnt the price.I had to negotiate with them over the price, which I found absurd. When I finally got my car, I got home and there was a scratch on the back bumper. I texted Matt right away and he said he would get back to me first thing the next day because he was off. I had to text him the next day. That was Thursday, 10/ 28. I texted him again on 10/29 and he was suppose to get with his touchup guy and I have heard nothing. It is 11/1. I am not very happy with how all of this is being handled!

I WAS EXTREMELY PLEASED AND SATISFIED WITH THE EXCELLENT SERVICE WITHINYOUR ORGANIZATION.JASON WAS OUR SALES PERSON AND HE WAS TERRIFIC!THANK YOU VERY MUCH!

Great truck and one of the nicest sales people I have ever had

My service person, Alberto Salas, is amazing. He was very caring. I needed my car quickly and he made sure that it happened. I will never go anywhere else for my car needs.

The manager, Ati, my sales person Jennifer and Archie were really helpful and worked with me to agree on a good deal. Archie has followed up with us since then and we are very happy with our purchase.

My sales consultant Jennifer Kirkham went above & beyond to ensure we had a great experience from start to finish. She was very knowledgeable & easy to work with. I would highly recommend Jennifer & will definitely be using her in the future .

Every time I go I am treated with respect from a great majority of the team. My experience as on a whole always been positive and should I be on the market for another car I would likely bring my Business to EM again. The car service people are great and usually pretty quick.

Wayne Quick our service rep provided excellent service on our vehicle. Even provided transportation to and from the dealership.

My experience was good. I waited for my car and their waiting was very comfortable. It was easy for me do do my work while I waited for my car.

Efficient service. Very happy.

Dave was awesome. He listened to me, he didnt waste my time, and he made the deal work. Thanks for the great customer service!

STAY AWAY!! If I could give this place no stars I would. Took my truck in for an evaluation since the gas wasn’t marking on my dashboard. We’ve changed the fuel module 4 times and it’s still not reading on the dashboard. All this was told to the service person Wayne on Saturday morning (Aug 28). Wayne told us we had to pay a $200 diagnosis fee and that would go toward the repair of the car. Which was ok with us. Mind you we had told them what the problem was. After dropping off the vehicle, we had to go rent a car for the day. The 1 day rental turned into a 5 day rental after many talks with Wayne saying they were swamped with cars and couldn’t get to our car. At this point I was furious since our vehicle kept getting pushed back. On the 5th day, Wayne called and said nothing was wrong with the car. And I explained to him that the gas wasn’t reading on the odometer. I had told him this when we dropped of the car. He said that in order for them to diagnose it further, they would need to drop the tank and charge me an additional $1000 to do this. At this point, I was more than furious since my car had been sitting there for 5 days for them to tell me this. Especially since I had told them what the issue was. I went to pick up my car and Wayne said they had put another car up on the lift and that they would finish putting mine back together and should be ready by the next day (day 6). I said ABSOLUTELY NOT. I needed my car that same day before they closed at 6. When I arrived, we had to pay the $200 even though they didn’t do a diagnosis of the car nor did they fix the problem. At the end with all the money spent on a rental and the “diagnosis fee” for the dealer I spent over $500. I shouldn’t of had to pay and would like my money back. I DO NOT RECOMMEND this dealer for service at all.

One of the best service assistant Ive ever met; he was very courteous, very knowledgeable about the schedule maintenance on my vehicle and he made me feel so comfortable waiting for my vehicle.Respectfully,Clarence

Chris LeVangie best salesman there hands down. He made our experience there so easy. We knew we were in good hands from the moment we met. Thank you Chris!! We love our traverse!!

Steve Waxman is amazing he always goes. The extra mil to make me happy and take care of all my Yukon needs!

Jose in service always does a great job! Hes friendly, professional and knowledgeable. Thank you!

Our experience from start to finish was great. We were instantly greeted by our sales associate, Luis upon arrival. Luis assessed our interests, let us know what was available, and worked efficiently to secure a test drive (for a car being seen by multiple customers) and ultimately worked through the entire buying process. Everyone we encountered at the Dealership was friendly, easy to work with and treated us well.

Thank you Tony Castellanos and the team at Ed Morse for a 5 star experience! Tony went above and beyond, he is super knowledgeable and made sure to answer all our questions and show us how to use all the options on our new Yukon Denali. Noah in finance and Roxanna with insurance were great as well! They truly take the stress out of the car buying experience and make you feel at ease! We highly recommend Ed Morse GMC...ask for Tony!

My salesmen: Jordan and Matt were great. They made my experience great!

I have had my car serviced and worked on at over 5 different dealerships since I moved to South Florida 3 years ago. This is hands down the best experience I have ever paid for in terms of quality customer service. Every other service or trip to a service department had been a nightmare. This one was exactly the opposite. Thank you for being ahead of the pack.

Also is an excellent service manager who is always helpful and professional. I look forward to working with him when my car needs anything from a tire to an oil change. I have had an engine overhaul and much more costing thousands and Aldo has always been honest and reliable to explain the nature of work to be done on my trucks. I have had several GMC Denali and trucks. I still own two as well. Thanks for great service cheerfully provided.

I had a great experience. Sales staff and mgmt were warmly professional. I fell in love with the Diesel Yukon and was surprised they actually had it. It came with 20inch rims and with a little negotiating they swapped out to 22s. Black on black on black which is exactly what I wanted. 5 stars here! Thanks Ed Morse and family!

Soon as we pulled up to the lot, we were immediately approached by a sales guy, a really tall one I forgot his name. We told him exactly what we want and he took us straight in to get the keys and passed us on to the sales person that was next in line because it was not his turn. That was fair. Our sales guy was amazing!! The whole process was only about 3 hours if that! He made us laugh so much and had a great personality over all!! Even the finance guy, manager and insurance guy were all awesome!!

Great help from Alberto! Friendly staff

The dealership, car rental and service department were exceptional. Very good. Jose took good care of me with service updates/repairs. The loaner car was very much appreciated since I need transportation to work. Thank you so much. I will be back for sure!! Great job.

Excellent experience and costumer service Juan is the best

Even though I arrived ahead of time for my appointment, there was a delay of several hours before my vehicle could be serviced. What is the purpose of an appointment? If you are that far behind schedule, it would be better to call ahead of time and offer the customer another option. Secondly, the labor quote was insanely high. Its a $280 part and I was quoted over $1000 total. This meant I had to pay the $160 for inspection and walk out with nothing done to the truck. Swapping out the part seriously is a half-hour job, I ended up doing it myself.

Staff that I was in contact with from Start to Finish treated me like family. I felt like i was being taken care of from the first point of contact on the phone, to walking into the showroom floor, walking me through the process, applying for financing, meeting the service center staff, to the end. I would definitely recommend my friends, family, and colleagues to purchase from Ed Morse Sawgrass (Chevorlet) Auto Mall.

Excellent customer service skills. Aldo, the service rep was incredible as usual. Excellent communication skills.

Great job. Nice waiting area. Love the high quality coffee.

My Bolt EV had an issue with the Bosch i-Boost power assist unit for the brakes. The car was making a clicking sound. A solution that outlined in the official Service Bulletin #20-NA-170Before Ed Morse, I appoached 5 Chevy dealerships to no avail.I contacted Tiffany Alvarez, and she arranged the service.My car was fixed.Nagging clicking sound is competely gone.I would like to mention Tiffanys great communications skills. Phone calls, emails, SMS texting, all of them are working with Tiffany. 😊Will bring our 2nd Chevy Bolt EV, with the same issue, for a service too.

So many great moments. I can explain but, I would run out of words. Just know it was one of the best experience of my life. ALBERT SALAS. ABOVE AND BEYOND. To make my experience great, definitely left feeling empowered. And ready for greatness.

Visiting here from Western New York and needed an oil change. Was a little nervous because while Visiting in the past I had a oil change at a quick oil change place and they didnt change the filter... this time everything was fantastic!!! Thank you!

I brought my car in for a diagnostic because my front lights were not working. I paid $200 for the diagnostic. I received a call the next day stating it will be $254 to fix my lights. I agreed to have them fixed. Picked up my car about an hour later. I told the serviceman they lights arent working, he said its because the sun is out. Fastward to night, the lights are not fixed! I want a full refund from my lights and the diagnostic!

My service advisor Jose is awesome however I was told over the phone my oilChange would only take an hour but it took 2 hrs. Didn’t like that.

This is my 3rd vehicle purchase with Dennis…always a stress-free, positive experience! He is the best! Finance processing always a good experience as well!

DIC indicated put vehicle into park when the transmission was in park. Jason, our Service Writer told us this happens a lot. We were told it would take roughly 2-3 hours to repair so we left the vehicle with Jason. He called within the time frame stating the vehicle was ready. Hopefully it lasts from what I was reading online.

The staff is very courteous and professional. My visit was a very positive experience.

All service managers were awesome! After they serviced my car they helped me with questions I had about the vehicle. They were so friendly and got me out of there in no time!

I had a bad experience at another dealership and Jason Carter the service writer took care of my issue with excellent customer service. I will only let Ed Morse service my vehicle.

Salesmen was very knowledgeable. Had a great experience

It was for an oil change. I have been going to ED MORSE for service on my vehicles and I have been leasing vehicles for the last nine years. The service department is fantastic. Aldo really cares about the customer and their needs. Whenever I have leased a vehicle from the GMC portion the manager Bret is not only customer service related he will walk you through every step and really makes sure that whoever the salesperson is the customer at the end leaves the showroom satisfied.

Steve is a great people person he explains everything and he make sure you understand what going on will be back because the care he provides. But the gentleman that said I had a nail in my tier needs to be talked to because I took my truck to tiers plus because it was $100.00 cheaper for the tire I needed and they said I have NO NAIL IN MY TIER THEY PUT IT IN WATER AND EVERYTHING TOOK IT OFF AND NO NAIL THAN THEY LOOKED AT ALL TIERS TO MAKE SURE AND NO NAIL FILLED IT UP AND I WAS ON MY WAY . THE ONLY REASON I WILL TAKE MY TRUCK IN IS FOR THE CARE STEVE GIVES TO PEOPLE

Scott was Great he had my car back one hour as always. Service at Ed Morse Sawgrass Cadillac was Excellent.Gary

I have purchased two cars here and I definitively recommend this dealer. They have many perks, excelent deals so you get the best value out of your money. The sales folks, the manager and to finance guys are amazing. They will dedicate all the time you need specially looking at finance options. So far the best car dealer I have had the opportunity to work with.

My Salesman Ken Moskowitz was awesome. I spent 2 hours deciding if I wanted to purchase my Tahoe. I never felt pressured and he was not pushy at all. Everyone I encountered was extremely friendly. Even the finance person was friendly and professional and I enjoyed our conversation while filling out the paperwork. This is rare for a finance person. Jonathan the manager was also very helpful. I spent a lot of time asking him many questions and he was very patient. He was also very helpful when I realized the next day I left something valuable in my trade-in. Overall it was a great experience. Ken and Jonathan should be recognized for their awesome customer service. Nice Job! I love my Tahoe!!!!

My salesman. Jordan was EXCELLENT! He was professional. patient, answered my questions. I did not feel pressured in buying the same day. Jordan exceeded my expectations!Thank you for the wonderful experience.

My service advisor Jason Carter was great kept me up to speed with the fix! Thanks!

Mike Schill has helped us so many times. He is a very good person to work with. We never feel pressured when we work with him or anyone else at Ed Morse. He should be commended for his hard work.

Steve Waxman, upon arrival, greeted me and immediately explained to me the maintenance that will be performed in the car. He was pleasant and very attentive to my questions. Mr. Waxman definitely will continue being my advisor.

They had my truck for two weeks, couldnt provide a loner because of the warranty work that needed to be done then told me all the work was address so picked up my truck from them. Come to find out not all the work was address and my phone calls is not getting returned now to correct the issues.

Aldo is very accommodating and really takes care of his clients

Excelent with sr Wayne Quick and all team

The best service, awesome costumer service, Aldo goes above and beyond with his costumers!

Jason in Chevy service is great. No one is better. Hes only reason I will keep coming back to your store. Keep up the GREAT work Jason. Thanks!

Todd has been my repair representative for over a decade and has always been a great resource for me. This past service he went out of his way with the Road Side team to pick my truck up from my home as it had a screw in the tire and could not be driven. Now that is customer service!

I just picked up my vehicle from the service department today and couldn’t be happier with the treatment or the service that I received. My service advisor was Wayne Quick and it’s really a shame that you don’t find more people like him. Wayne was extremely polite, helpful and he automatically kept in contact with me regarding the repair status of my vehicle. Wayne made it a pleasure in bringing my vehicle to Ed Morse Chevrolet. The service department addressed my repair quickly, professionally and even washed my vehicle for me. After a run of bad luck/unprofessionalism with other dealers in the area, I tried Ed Morse Sawgrass and I’m extremely happy that I did, even though it was the farthest from my home. I will ALWAYS make the drive from this day forward, to Ed Morse.....it was absolutely worth the experience.

Greeted immediately, advisor was ready to process vehicle. All deadlines made … vehicle repaired same day. Experience was fast and easy. Advisor remember me from previous service which was impressive.

The price of the vehicle is $5000.00 more than the other dealerships for the same brand/trim. Regular price is $53K. Increased to $58K. The information given by the sales team is not reliable/satisfactory. However, I lost around $5K in this Chevy Traverse Premier purchase.

I had a scheduled routine oil change, inspection & tire rotation. When I arrived I asked how long it would take and they said maybe 2 hours, which sounded absolutely ridiculous which already made me annoyed..But they called me back to come pick it up after about 1.45hr...Other than that I have no complaints except I asked why was the wait so long and he said they are short staffed. Thats the last thing I want to hear for a simple service.

Sanjae was very helpful and friendly made me feel very comfortable it was a pleasure buying from him as well as the finance gentleman Im not sure his name be he was excellent as well and was very friendly

Alberto handled everything well, from the moment i arrived he was very helpful. Once i came in for pick up there was an issue starting my truck. The gentleman who they sent to get my truck was very communicative and relayed the info to the higher ups. I saw there was a lack of action taken seriously from them and therefore more time was dedicated to that than the issue itself. Once i got to the truck i was able to start it somehow. I feel as if the higher ups would listen closely to the information being relayed theyd save alot of time and aggravation from customers and employees alike!Best J

The guys in the service the department are all great love that place

Felipe and rublin they are amazing. They work with me for almost 7 hours. They show that they care about you nor about your $$. Thanks guys. Im happy with my new car.

It was brief encounter. Everybody moved quickly and got me on the road ASAP.

I was somewhat disappointed with the value of my Volt trade in. The dealer did negotiate and raised it some. Some of my technical questions about operation of the Bolt werent able to be answered. I was impressed with how quickly all the paperwork went and the time it took between arrival at the dealer to the drive home in my new 2020 Bolt.

Alberto was just as helpful as Jose. They both make a person feel comfortable bringing ones vehicle there, especially being a woman.

‘Excellent car buying experience’Salesman Jason Pittman and the team was extremely helpful and accommodate all of our needs. Ed Morse Sawgrass Chevrolet make buying car experience to the next level. fast, easy, and hassle free. We was in and out within couple hours. we could not be more satisfied.

I made an appointment with another Chevrolet dealership for a new tire. They did not have my tire in stock. I was going out of town that day, and needed a tire ASAP. I called Ed Morse, explained my dilemma. They not only fit me in without an appointment, but rushed my service because they understood I was in a time crunch. Everyone was pleasant. From the representative that took my call, to the gentleman that ushered me into the service area, to the service representative. I will always visit this dealership for my Chevrolet needs in the future.

My service rep Wayne does a great job taking care of all the maintenance and recall issues with my truck. He gets me in/out fast!

Aldo is always great. Such a pleasure having him as my service rep. Would probably find another place to go if he wasn’t at your dealership. Thank you Aldo!!

I purchased 3 different lug locks for my tires. This was because of fear that someone might steal them. When I got to the dealership my regular service person Carter was off so another person(dont want to mention his name) took care of me. First thing I told him was that I wanted the lug locks to be installed the way they are currently installed. 1 lock, 1 regular, 1 lock, regular, etc. Simple request. The person that worked on my car had come out to the front and the person that was taking my car to him told him about the 3 different lug locks. First thing that came out of his mouth was huh, more work with a attitude. I didnt appreciate that. And as far as putting my lug locks the way they were, that did not happen. I asked the person that took the car my locks were installed differently all I got from him was I dont tell the guy to install them the way you had it. It was one simple request and I couldnt be done. Maybe it was because Im not that persons regular customer? Now I know next time. Make appointments only when Carter is working. Thank you..

Chris and his team are the best in the business. If you want a fast easy transaction without all the typical new car BS this is the place to go to. They really went above and beyond to take care if me in service as well and thats a rarity in todays day in age. 5 stars for these guys theyre the best.

Paul Hessing always does a great job

Had a very positive experience while buying my car. Every department was well organized and Juan did a excellent job with my paperwork and teaching me all about my new Envision

Jason took great care of my truck! He communicated every step of the way and made the service experience a pleasant, and smooth experience. Jason and Wayne are the reason I keep coming back to Ed Morse! Thank you for treating my truck like it was your own.

Jose made my experience good enough to keep me as a customer. Honesty and integrity seem hard to come by in the car service industry. Jose is one of the good guys.

As usual Aldo was amazing!! Every time we need service on our vehicle Aldo takes the time to listen and address our concerns.

Jason was and is awesome, very helpful and knowledgable.

Thank you so much to Steve Waxman for such an amazing service experience. He was there waiting for me, explained everything, and answered all my questions. I was out in a timely manner. Best experience I’ve had at a service department ever and I hope it continues!

Very accommodating and a helpful team.

Alberto was very professional and personable. Dont know what youre paying him but Impretty sure its not enough. He is an outstanding ambassador for Ed Morse.

GOOD JOB QUARANTEED COURTESY & AMABILITY: THANK YOU ED MORSE BUICK STAFF SINCERELY; IBIS SERRANO

The whole team was great, but I want to thank Spencer, he is a true professional!

Everyone was extremely helpful and courteous. They made our buying experience simple.

My service advisor, Steven Drago was great! He was professional, very knowledgeable and had excellent customer service skills. I would highly recommend him and the Ed Morse service department.

Transparent, quick, straight forward, no gimmicks, over all an excellent experience.

Update Sept. 2021: please do not go to this place. This was my second time, trying to give a second chance to this place. I called to get my oil change for $70. (Oil change, tire rotation and multipoint inspection) First, they charged me $82 not $70. They didn’t told me that my cooler was a little low and obviously they didn’t make a refill. I had a sensor problem in my rear right tire. (They said that this replacement cost $280). After the tire rotation, the tire was in the same place..(they didn’t made the rotation) and I request to check my ac. They told me that I need to make another appointment and of course pay for it. If you can go to another place, please do it. Autonation has a better service and not so expensiveThe representatives are very nice and they try to help. But the cost for services is too expensive. So much more than other Chevy dealers.

Excellent customer serviceStand by there warrenty for.work