Picked up a beautiful arrangement for my daughter. Found one already made in the cooler. It was much cheaper than expected. Also, the gentleman asked me what color roses I would like him to add to the arrangement which was not expected and no extra charge. He put in a few red ones which added to the beauty of the arrangement Excellent flowers, nicely priced and wonderfull customer service.
I order a basket of flowers for last Sunday 18. The delivery was on time; Mrs. Rocio flowers arrangements and the variety of flowers she managed to incorporate in the basket it was amazing, beautiful, very fresh. Well decorate. I am so pleased. I will continue ordering from this business and will recommend to family and friends. Shes and her staff very professional and respectful and kind. I recommend everyone you will not be disappointed. Sincerely Coralia.
I live in Tennessee and my daughter was having surgery in Weston, FL. I found Rocio Flower Shop on Google and ordered flowers to be sent to my daughter. The flowers were delivered as promised and they were absolutely beautiful! Thank you Rocio flower Shop for such a beautiful bouquet of flowers! I have a lot of family and friends there and will be telling all of them about you.
I ordered a flower arrangement and a Happy Birthday balloon for my husbands birthday for same day delivery. The arrangement arrived and was beautiful. However, we did not receive the birthday balloon. When I got home from work I noticed we received two cards. Both handwritten sloppy cursive. The website shows that the cards are printed. The second card was for someone else for a baby shower party. I called the shop and explained how disappointed I was about the cards and that we did not receive the balloon. The man on the phone just apologized. I had to ask for the refund for the balloon. When I did, he asked for the recipients name and then said okay. bye bye. So I had no idea if he was going to give me the refund. I called back the next day and he remembered me. He said the woman who processes refunds wasnt in so I have to wait for the refund.The guy was nice on the phone. Im disappointed. This stuff isnt cheap and even though it was for my husband, I was still embarrassed that this was my gift and it was so sloppy. Three stars only because the flowers looked great and the guy on the phone was nice but I think they could have done more to rectify the situation.Update: I have taken away stars. Its been seven days since my order and they still have not processed my refund for the balloon. The flowers were wilted the second day. I highly recommend avoiding this shop. Ive never had flowers die this fast. I could have gotten flowers from Publix and had them last longer. Its unbelievable. What a waste of money. And the best part is, they dont care.
This flower shop is one of a kind! Online transactions were really easy and I didnt have to go through any hassle in doing so. I was also able to get a really great discount on my order which I appreciated so much. They delivered the right item on time to my full satisfaction. Thank you very much for your great service. Highly recommended!
We ordered a funeral arrangement & Rocio Flower Shop did such a beautiful job!! The arrangement was stunning! The staff was such a pleasure to work with, they provided quick & efficient service. Thank you Rocio Florist for helping us create a beautiful display during this time of mourning.
Beautiful flowers, very reasonable prices, and friendly service. They also have beautiful pre-made arrangements if you need a quick gift. I love how their florist arranged my flower. She is really creative and talented. The style wrapping was so elegant and classy. I got astounded by the gorgeous flowers they had. They had all types of flowers that you could choose from.
The customer service is second to none. The attention is amazing and the followers are gorgeous! I recommend this place to anyone and everyone.
When I arrive it appeared it was closed but one knock on the door and he came out and made the nicest bouquet of flowers for an anniversary. Thank you
I order a funeral arrangement from the Rocio flowers shop for a relative. I was extremely satisfied with their service and the floral arrangement. (Beautiful) I will highly recommend them to others.Thank you. J. Rivera
Good service; above and beyond, ensuring the recipients were home for delivery. I will use their services without hesitation in the future.
This flower shop had a wonderful and fresh display of various flowers from which to choose. They had a reasonably priced flower bouquet that was well worth purchasing. The scent of their fresh flowers is one of my favorites.
I bought yellow roses. They were worth every penny. Absolutely gorgeous. I just found my new go to place for sending flowers.
Lovely people, lovely, place, excellent service!
I will use their services without hesitation in the future.
Absolutely stunning arrangements. We use Roccios from out of state to send our family flowers. Absolutely trustworthy!!
Purchased red roses for our wedding anniversary. Delivered promptly and beautiful. My wife was very pleased.
Great little family place. Covid had so many shut down and it was nice to see a nice couple working hard to make it. They went out of their way to get me special colored roses, not red ones. Thanks for the flowers🤓
The best flower shop. Even the $5.00 bundle of flowers a true find.Fresh flowers that last over a week.
Pick up a dozen red roses. The roses didnt last a week. Seems like the roses they give you are not fresh at all. Ill have to go somewhere else for fresh roses.
We ordered for a friend and she loved them! They came on time, looked great and it was a bang for our money. We ordered the daily deal and she was blown away. Thank you!
Very helpful, flowers are vibrant got to pick my own out 👍🏽
They probably have a new designer because the last 4 times I ordered my flowers became more beautiful than ever good job
Beautiful flowers. I’ve bought flowers from here several times now. Never disappointed!
I ordered online the morning of Valentines Day, so I called them to make sure it would arrive by 4:00pm. They said they will do their best. I said I need to CANCEL the order due to it could not be guaranteed to be there in time. Wife walked into the office Monday morning with flowers on her desk. A little late on Monday Rico Flower Shop!By the way I was still charged $70 for the order that I canceled directly over the phone, so being the order was canceled I made other arrangements and paid almost double because they still charged me!
Nice small shop. Like to come here instead of using ftd. Owners are nice, prices are reasonable.
Highly Recommended, very prompt and professional. The flowers exceeded my expectations. Thank you
Sent flowers to a friend and she loved them!
A funeral service for a dear friend was in Tamarac. We are not from the area & was very pleased we called Rocio Flower Shop. The service was the following day. Very friendly & helpful. The arrangements were beautiful. For such a sad sad day, Rocio Flower Shop brought some sunshine. Put your trust in them, you will be very happy. Thank you Rocio Flower Shop, you went above and beyond. ❤️
Delivery was incredibly fast. The florists choice deluxe bouquet was amazing and so beautiful. My house smelled wonderful for a week! Great job Rocio!
Best service! First time in the shop and Mrs Rocio treated me like a regular clientLove this place and my wife loved the flowers
Ordered flowers for a co-workers birthday. Rocios was friendly, prompt and the flowers were gorgeous! Will definitely use them again.
Purchased black Roses and purple for a birthday gift they didnt last 3 days so upsetting after I spent $68.00 for 1 dozen 6 black 6 purple
Super Friendly. Talented Florists. Beautiful Arrangement !!!!
Great customer service and fast delivery, great job
I ordered beautiful white roses for my wife and they were delivered within the hour. Ricio flower shop has great service and beautiful flowers.
PLEASE DO NOT DO BUSINESS WITH THIS FLOWER SHOP.I had flowers delivered and they were dying off by the NEXT DAY and 2 of the heads on 2 flowers fell off 2 hours after receiving the arrangement. I called the shop and spoke with a man named Ofcar who was more than lackluster with his customer service. He said they can replace the flowers as that was the rule. When I asked him how will I know the second delivery will last, he said they would give special attention to the replacement order. When I asked him why my first delivery did not receive special attention, he became flustered and started to raise his voice and became very curt. He said he would send a driver to pick up the flowers but that I would have to call FTD to try and get a refund. So, they get back the flowers and I have to fight for a refund, NOT ACCEPTABLE. Good business practice would be to issue a refund on the spot and once a receipt is made, you can pick up your dying flowers arrangement. You are not supposed to make the recipient of flowers or the sender FIGHT to try to get a refund. Next thing I know, my elderly mom is dragged into this after I told Ofcar not to involve my mom-I did not want her to know the flowers she sent were dying. She calls me all upset. VERY POOR FORM ROCIOS FLORIST. I will make sure to let everyone on social media and word of mouth know you are not a business to use and that you do not put care or fresh flowers into arrangements since they are lasting only 1 day.
Really Nice People and Very Fair Prices
Ordered an arrangement for my wife for our anniversary.Upon receipt, you can tell it was not a fresh arrangement, it looked like it was prepared 2-3 days ago or was sitting on the shelf.Flowers were withered, water was brown and somewhat smelly. These are signs of an arrangement that was sitting for a while.I will NOT recommend this place to anyone, specially if you send flowers to someone and you don’t get to see the arrangement.
Nice service. Decent selection. Overpriced.
Ordered Roses for my wife, they lasted a long time and are gorgeous.
Good Prices Nice people
Beautiful flowers and great family business!
Great flower arrangements
Would not use.