I had a very good experience with Honda of Keene. The customer service and maintenance staff were great. They were very kind and transparent. They walked me out back and allowed me to see what was wrong with my car. Im not much a car guy and I always have a fear that theyre trying to fix things that dont necessarily need to be fixed to add to the bill. This was the most transparent experience Ive ever had with a car repair. And they were flexible with coupons and seemed like they had my best interest in mind. My advisor was Shane Robinson and my technician was Tyson Smith. Thank you gentleman, much appreciated!P.S. I also got a free car wash. Not much but was a nice touch.

What a wonderful car buying experience! James and both of the Managers on duty were kind, helpful and compassionate. Would definitely recommend Honda of Keene to my friends and family.

Many thanks to Shane, who got my car in for service so promptly. Being offered a car wash was an unexpected bonus!! Thank you for your great professionalism and for making this a pleasant experience.

Service adviser Shane Robertson greeted me promptly as always, knew the appointment I had scheduled, received the car key, reviewing the appointment details and offered a time estimate for completion. Car was ready in less time than the estimate, and for less money.Hats off, as always, to Honda of Keene, where we continue to enjoy exceptional service again and again.

Sales Rep Larry Gilmet and the rest of the team were great. They move at the pace that best fits you and have the patience and understanding that made me feel welcome. I have been around sales my whole life and genuinely apricate the fact I never felt like I was talking to a salesman eager to push me into anything just to make a few points. Thanks Honda of Keene!

Service was very thorough and Shane kept me informed about the status throughout my wait. He was knowledgeable and provided useful advice to keep my Honda running its best. I was also please that Honda of Keene was able to take care of this maintenance as well as an outstanding recall on this same visit.

I went for a key copy and they recommended over $700 worth of service that I didn’t need. Most of the routine maintenance I already did myself so I know for a fact it wasn’t needed.

Have had nothing but great experiences at Honda of Keene! I would recommend them to anyone. Sabrina is by far the best sales person I have ever had, she has sold me my past 2 cars! Their service team is also great, I will be taking my car here for my future maintenance and repairs.

I picked up my brand new vehicle on 3/24/21. The service department had my vehicle ready when I arrived, so I did not have to wait even one second. It was meticulous. They cleaned it beautifully. I took the extra option to have the under carriage rust proofing done and they did a wonderful job. I highly recommend having your vehicle fully maintained at the Honda of Keene dealership, so everything is serviced properly. And...they are on time with their appointments...absolutely NO waiting for your vehicle to be serviced...!! Love em...!!

Picked up a new to my son honda, staff was great! We showed up around 5, test drove left around 8 with a new car. Jim was great answered above and beyond what was needed.

Mike was great. He was friendly and courteous, and told me exactly what they would be doing on my recall. He informed me that everything was in good shape, so nothing needed to be done in regards to the recall. He then gave me a list of other things that I should be aware of. Everything went smoothly and was done quickly. In the end, he gave me a coupon for a free car wash that I could use at any time. I was very satisfied with the experience.

Micheal my service advisor was awsome. I was a few minutes late for my appointment and they got me right in. Service was quick and the facility was very welcoming.

Just leased a new 2021 Honda HR-V from Honda of Keene and the process went positively swimmingly. I went in knowing that inventory was low due to the chip shortage, so when they told me they had an unsold HR-V on the lot I pounced! It was the top trim level and came with so many awesome features, I really love the vehicle inside and out.I also came in knowing exactly what I wanted for lease terms, which made the process very easy and painless. Dan, Jon, and Derek were a dream to work with, I was in and out on my lunch breaks signing papers and working my deal.They were able to give me a VERY good number on my trade, which helped me stay right-side-up on my previous vehicle. I shopped around and Fenton gave me the absolute best number on my trade out of everyone. I truly recommend Honda of Keene and the Fenton Family group of dealerships to anyone thinking that right now might be the time to get into a new vehicle. The answer is YES!

I have always had a positive experience at Honda of Keene s service center. I believe that there recommendations for needed service are justified and fair. Id highly recommend their services!

Prompt, courteous, professional and very friendly service. Meghan was straight forward, informative with a great sense of humor at the same time.Will highly recommend in the future.

Sabrina is SO wonderful!! She is smart, knowledgeable, a great listener, and so much fun. She handled my needs with grace and really paid attention to what I was saying. I also got to meet with some other members of the team (Jason and Peter), who were equally impressive. Fair, honest, and made my car purchase a pleasurable experience. A++++

Scam Alert !!! I purchased a 2014 Honda CRV from Honda of Keene. One of my reasons for purchasing it was the Lifetime Power Train Warranty. I always had the required services done and about a 6 months ago the driveshaft carrier bearing failed. I brought the car to Honda of Keene and they told me that the driveshaft was not part of the Power Train warranty. Last time I checked and according to Honda the driveshaft is part of the Power Train. BE SURE TO READ THE FINE PRINT especially when dealing with Fenton Family Dealerships.

Id like to give my thanks to the crew at Honda of Keene for a great buying experience. March 19th I went to Honda of Keene to hopefully buy a new to me car (used), and found the 2 cars I had called about the day before, warmed up and waiting for me to try out. There was no pressureor pushiness. I was told to go where I needed to go to try out the cars even run an errand if I needed to. After trying out both of them I picked the car I wanted and was able to drive home that day with my new to me car. Thanks again Will Hoyt (sales) and Derek Winchester ( fill in general manager) and Honda of Keene crew for making it a pleasant not painful experience. I would definitely recommend Honda of Keene if you are looking for a new or used vehicle.Sylvan K.

Terrible service. Be cautious and price check if youre a customer.I recently went through the ringer with problems with their service department.1. I was charged for maintenance I didnt agree to, which the NH Attorney General Office just told me was illegal.2. I was told I needed a TPM that I didnt need. Another dealership fixed my TPM issue in 2seconds with a TPM wand. Honda wanted to charge me $280 to replace the TPM. Before the fix, I called around and price shopped - 2 other local dealerships priced the fix, part included at $120 & $150.3. Honda told me I needed other required maintenance. When I asked if it was covered under warranty, they then changed their story and it was no longer required maintenance.When I called to discuss the issues, service manager was unresponsive and his main priority was finding excuses to why I received such poor service and was charged for maintenance I didnt agree too.If you experience similar issues, please file a complaint with the NH Attorney General and the BBB.

I had a wonderful experience buying a car from Honda of Keene with the help of my saleswoman Diane. I was a little nervous about leasing for the first time, but Diane put me at ease and made the process of finding a car pain-free (and fun!) I was able to drive off the lot with a new Honda Civic that runs like a dream. Thank you so much to the team at Honda - it’s such a relief to know I and my car needs will be well taken care of from now on.

We had a fantastic salesperson, Sabrina. She is extremely knowledgeable and worked with us from the beginning to the end. She took all the time needed to fully explain our new vehicles and she worked hard in helping us get the best deal available. Extra thanks from Mike for going the extra mile. Warm car, warm heart.

I giving a 5 star rating because Megan was amazing...no pressure from her at all...we went looking for one car and they already sold it so she helped us with finding one in the same price range...I LOVE the vehicle we purchased...also need to give Dan a shout out as well...he made purchasing the vehicle a very easy experience...if ever Im in the market for a new vehicle I will definitely go back...thank you

I paid to have installation of accessories installed in the new vehicle. The seat covers were not installed properly. Now I have to go back again to get it corrected ( 1/2 drive ). The goal of having paying for the installation so that it would be done right did not seem to work. Everything else was fine - I will continue to give them other chances, maybe it was just a bad day.

Best quoted price for us between NH/VT. Go see Meghan and she will take care of you! A wonderful and painless experience in buying our new Honda.

Honda of Keene has provided exceptional care and customer service ONCE AGAIN! Their service department was great to work with. We have owned Honda’s, Toyota’s and Subaru’s. Fenton Family and their team are a refreshing change when it comes to car ownership, sales and service! Highly recommend.

I recently bought a used Subaru through the salesperson Sabrina. Relatively new to navigating the realm of big, new/used car dealers, she made me feel welcome, helped me with big decisions, and worked with me through every step. Its very rare you run into a salesperson that is a real person like she is, a salesperson that feels very much to be on your team. Also, Dan in financing was very helpful in negotiating a good rate and helping me to navigate upsells such as extended warranties. I left feeling that all of my decisions suited my tight budget, but most importantly also instilled confidence in my investment. After this confidence inspiring experience, I will be buying all of my cars through Honda of Keene for the foreseeable future.

Will&Dan are the greatest to work with, theyre not in it for money, they care about people. Youre appreciated &respected&pleasure to work with &know, you have my business

Have never had a problem with Honda. Always quick in and out. They do not do any work on my car that I dont authorize first which I appreciate. If I cant afford additional work that day, I dont feel any judgement on the part of the service department.

Staff was helpful and courteous. They estimated 4 hours for the fix I needed; it took less than two. Good service!

Mike was very helpful and kept me informed the whole time.

Very happy with Meghan and Jason and the team at Honda of Keene! Meghan did a great job helping set up the test drives and recommending the vehicle that I bought based on my needs. The car she recommended was not on my list and it was the first one I test drove and ended up buying. She listened to what I said and now that I have the car it is exactly what I wanted. Jason took care of the paperwork and offered excellent advice regarding additional insurance and services without any pressure. In the end I felt like I got the car I wanted and that fit my budget and am happy with the results. I highly recommend Honda of Keene.

I would recommend Honda of Keene to anyone there service is awesome Shane the service manager was great goes over everything that was done on your vehicle 5 stars all the way

The people at Keene Honda when above and beyond to help me get a car that fit my needs, as well as my budget. Diane Naylor was exceptional! I may have to drive to New Hampshire to buy my next one!

Shane Robinson, the Service Advisor, was very kind, patient and thorough during a very difficult time in my life! He made my service visit, which was needed, easy!

Honda of Keene did a great job on my CRV that hadnt been serviced except for oil change and brake work, during covid. This was my first visit to this dealership and I was very pleased with their work and timely repairs to my car.

Big thanks to Jim for making the process of buying a car enjoyable! Who would have thought?! I appreciated the honest conversation, attention to details and no pressure experience. My boys and I are loving our new wheels and feel very comfortable and safe heading into winter.

This was the easiest car purchase i ever had. Meghan was amazing!! what i liked the most about Meghan was, she didn’t make you feel pressure at all to buy. It was quick and i got exactly everything i was looking for in a car for a great price. If anyone is looking for a Honda at a great price Honda Keene is definitely the place to go!

Nothing like a pandemic to make you initially nervous about shopping for a new car. But the folks at Honda of Keene were amazing. The store was calm, safe and professional. And we were instantly at ease. If you get a chance to have Sabrina as your salesperson, youre very fortunate. We were. She is friendly, knowledgeable, super low-pressure and just plain cool. It was the first and only place we went. Sabrina zeroed in on our needs right away and worked extra hard so we could have the car (with all of our special modifications) ready in time for a road trip. Our family now proudly owns a 2015 Honda Pilot. We only wish we had more cars to buy, cause wed do it there.

Nice people. Great place to buy a car.

Best service I have ever encountered over the past 40 years of car maintenance/repairs. Thank you Keene Honda !!

Easy to schedule, great service.

I just had some of the best service I have ever had as a car owner today. I bought my 2017 Honda CRV used from this dealership last year. Unfortunately, I drive a ton for work. My rear brake calipers seized up and I need new calipers, pads, rotors, and fluid pressure adjusted once replaced. Shane in the service department was tremendous to work with and even helped save me money as well as getting in the car to hear the crazy sounds and diagnose the issue. Shane has gone above and beyond in helping me, in communicating the issues, costs, options, etc. He even had the work done well earlier than originally described. He, and the Honda service team and management stepped up and made me feel valued. I know that the next upgrade of vehicle in a few years will be with my Honda team, because that’s actually what they’ve been.. my team. Thank you Shane, and everyone that’s helped at Honda. It is appreciate.

Great group of knowledgeable guys. Took the CR-Z in for the 100,000 mile service. From the service dept to the tech who did the work, they kept me updated and showed me what needed to be done.

WORDS CANT DESCRIBE THE SUPERLATIVE SERVICE THAT YOU RECIEVE FROM THIS DEALERSHIP!

I would not bring my Honda anywhere else. Simply the best ! Every service visit convinces me more and more :-)

Showed up without an appointment on a Saturday- they got me right in and the service was great! My 4th car from Honda of Keene.

My mother purchased a 2020 Honda Fit and the total experience was 1st class from start to finish. From the first phone call we made to check on availability and pricing to the day of pick up we were treated with respect and the sales/finance staff were very knowledgeable about the various incentives that she was eligible for. Overall we are very happy with the experience and are looking forward to dealing with their service department in the future.

I’ve been putting off having to deal with buying a new/used car because of the time and headache involved but today went so smoothly with my salesperson Sabrina Ramondelli! She is a knowledgeable, happy, helpful and energetic representative for Honda of Keene. The deal went smoothly and I drove away very happy!

My experience at Honda of Keene was absolutely fantastic! I found a vehicle online that I wanted to look at so I sent an email to the dealership and received a response as soon as the dealership opened. I was then sent a virtual tour by the salesman that I worked with, Lawrence (Larry) Gilman, that was very detailed and thorough. Lawrence made sure to keep in touch with me as the morning went on answering all of my questions and concerns I had about the vehicle. I decided by early afternoon that I wanted to test drive the vehicle, despite living almost two hours away, and if all went well finance the vehicle. Lawrence was able to assist in a speedy approval, I was able to take my Honda home that night, and after all that this wonderful gentleman stayed over an hour past close to detail my car, wash it, and put all the brand new equipment that I purchased into it. I was so grateful for the entire experience and Honda of Keene is a dealership that will now always have my business. I highly recommend taking a look at their lot and speaking with a sales rep if your in the market for a Honda because they will immediately make you feel welcome and do their very best to find the perfect car, truck or SUV for you. Larry thank you again for all your hard work and extra time! This was a car buying experience that made a fantastic impression and I will never forget!

By far the easiest auto purchase Ive ever made! Thank you Larry, for your patience and professionalism. Highly recommend him and the dealership to anyone!

Excellent service & friendly staff!Jackie makes scheduling a service a pleasant experience.Shane thoroughly explained recommended services & repairs to me and it came in under quote. My trusty CRV came back in tip top shape with gleaming restored headlights.I highly recommend Honda of Keene.

Great buying experience. Jon Griffus is the type of salesperson everyone hopes to get: no pressure, isnt trying to oversell you, and lets the product do the talking. If you are in the market for a new or quality used vehicle, give Honda of Keene a chance. My 2019 Accord Sport is turning heads, and quickens my pulse.

Excellent service. Excellent work at a fair price. Service advisor Shane did and outstanding job of setting up our 100K service. This major service is very expensive and he explained how to scheduled the service in two visits.This dealership and staff give you fair deal without pushing you into unneeded work on your vehicle.

I required immediate service on a Friday afternoon. The Honda of Keene Service Department graciously fit me in. They diagnosed the problem and I left with a new battery and a smile. Thanks!

Best service.A reason to own a Honda.These folks are on it.

The staff was Great ! Professional, helpful and friendly ! Hassle Free !

As a 1st time car buyer I was nervous about buying, but everyone there was very helpful explained how thing would work. It was a very easy buying process and the staff made me feel comfortable. Thank you Tim Stone for selling me a great car!

Had a great experience buying a used car for my mom with both Alex and Chris.

Brought my CRV in for service last week and ended up having a number of issues. Michael, my service advisor, went above and beyond to make things go smoothly for me. Thank you!

Always a pleasure, always easy and the folks who work in service are lovely

Your service department customer service representative was very pleasant, thorough and clearly explained what my oil change service would include. All work was completed and the paperwork I was given at completion was explained well. I only wish that I had been told when I called to schedule my appointment that all your technicians were going to have a recall meeting that morning. I was thinking this straight forward service would take 1/2 - 3/4 of an hour not the more than 1 1/2 hours it took. I could have come another day if I had been told. Aside from the excessive time this simple service appointment took I was pleased with my visit to Honda of Keene.

I had a 9:30 am appointment for recall and oil change check coolant. I told them I was going to wait for it. My truck set untouched until 11:30 am they then changed the oil and it took 35 min I asked them why they didnt work on my truck until 11:30 reply they were busy. Then they told me they did not have the part for the recall. If they told me when I drove in I would not have waited I live 50 miles away. They changed oil and rotates tires things I had to pay for and told me to reschedule for recall. Which means I have to drive 100 miles round trip again pls wait two hours for the work to be done. I wasted a day and have to waste another day . I would not go there again the service SUCKS!

Bought a brand new Honda CR-V. After mentioning to Zachary (Head of Service), prior to every service including the 1st one that my tire air light comes on within days of each service I was told I needed 4 new tires at 6 months old in order to pass inspection. Seems to me that the issue was a low rear passenger tire that was defective from the start which created the issue. I bought 4 news tires and have never had an issue with the light coming on. No more service or any new vehicles from Honda of Keene! Did speak with head of sales Peter about the situation who said he would look into and call me back but he never returned my call. I moved on...BUYER BEWARE!

Great service. Friendly, and efficient.

The manager came out and greeted me right away. The sales person was right there also. The staff was very friendly. I felt that I was treated fairly and got a good deal with both my new ruck and my trade in. Going the extra mile to help me with registration was great but helping set up my insurance was even better. The whole p[lace was very clean, even the service area.

I find car shopping a very stressful prospect but Sabrina Ramondelli at FENTON Honda took all the stress out or of. From the second she approached me she was friendly, patient, helpful, very knowledgeable and handled our time with integrity. At no time did I feel pressured, nor did I feel being taken advantaged of or anxious about what I was doing. I would highly recommend her. She was an absolute pleasure to work with and made my new purchase stress free. I would note that Dan was very helpful and made process seamless. Thank you!

I had my 1st oil change at Honda of Keene on my new 2020 Honda CRV last week and I was very happy with the service visit. My Service Advisor, Mike, was really very welcoming and top-notch in his knowledge of my vehicle. He answered all my questions and came out and looked at my car a few times. He explained so many things about my car that I did not know, a fabulous tutorial. He had the service tech complete everything on my list. They even touched up alittle scuff on the side of my car that someone did. I was so appreciative andthrilled. It was a very positive experience and I would give Mike an A+ report. I really liked the complimentary hand sanitizers at the front desk for the patrons and the complimentary car wash. Everything was completed within an hour which was great!!

Just purchased a used vehicle. Easy going atmosphere. Meghan helped me with my purchase and I would definitely recommend her to others.

It wasn’t the worst servicing experience I’ve ever had, however, it was far from the best. Just overall sloppy with the work. If you’re in a rush and independently wealthy then this is the place for you. Got the job done, guess that’s what’s important.

Servicing my CR-V was very well done, from scheduling to completion of the work. Additional work -- replacing the front break pads -- was explained clearly and then performed within the time promised. The service department is a credit to Honda of Keene, a conclusion drawn from over ten years of experience.

Excellent customer service. I wont go anywhere else for service on my vehicle.

I can not say enough good things about Meghan. This was the second vehicle we’ve bought from her and she was fantastic both times. Incredibly helpful and friendly, and just all around made it a fantastic experience. I can’t recommend her enough. She helped us find something that wouldn’t kill my bank account, but had all the features I needed. If you have the opportunity to work with her, I highly suggest it.

Great car purchasing experience at Honda of Keene. Diane was a pleasure to work with, she made the process quick and easy. Highly recommend Honda of Keene & Diane!!

Selena was FANTASTIC. Everything was very fast (Im coming back to update this, because my fiance is buying a car elsewhere and the process has been so long and grueling). Really appreciate how fast and accurate everyone was. Made the buying process so easy

Always very kind, professional and thorough!

Shane is great to work with. He listens to what needs to be done and gets it done!

Great dealership, I didnt give 5 stars only because little to nothing is absolutely perfect. Good people, respectful and fun. Everything was also done in a timely fashion. Id recommend it to anyone.

The sales team awesome and not overly pushy the customer service at the service desk is top notch

I couldnt be more pleased with my recent experience with Honda of Keene! Tim was wonderful to work with in addition to Jason and Dan. They made my car shopping easy, fun, and there was no pressure. They listened to my needs and wants while respecting my budget. I highly suggest talking with them if you are in the market for a new or new-to-you vehicle. They run a seamless operation in a relaxed atmosphere. You will not regret going to them for your next car purchase!

On time, free first oil change and tire rotation as I bought my car there. People nice! Car wash. Ate their popcorn. A good day. Thank you

Great staff. They were the only car dealership out of a wide assortment that were willing to help me get a vehicleWhen I am ready to get another vehicle, I will be going back to them

Meghan was great! She was very informational and got me in to a car I loved and could afford! I haven’t had the best luck with other Honda dealerships in the past, so I was very happy to go to a Honda dealerships that actually cares about what the customer wants and needs versus just trying to make a sale. You guys should really give some lessons to peters in Nashua on how to sell a car. Thanks for the great experience! I will recommend!

Had a great experience. Service and parts guys were very helpful. My last trip in was great. Even with Covid they have distancing, sanitizing and precautions ready. Mechanic Greg was awesome. Answered all my questions and took good care of my vehicle.

Always fast and friendly service.

Fast, polite, on time and correct. Good work. Thanks

Tried 2 cars today, saleslady was very helpful.

Not only were the tires I bought on sale, they had an offer for Free Tire rotation for the life of the tires when you purchased an Alignment and 4 tires. The free tire rotation saves me $ 20 each time essentially paying for the Alignment.Then to top it off, they gave me a 10% discount on the cost of the Alignment!Quality work, fair prices and they go out of their way to accommodate their customers.

Great service and awesome people!!!!

Larry our sales rep. was very helpful and patience. Didnt push us and allow us to test drive three different hondas, all with different trim packages. We are still doing our comparing of dealers but so far Keene Honda is one of our top choices.

Had my car in yesterday for oil change a inspection. They took my car right in and let me know what I needed done for inspection and then did the work in a quick manner.

I got amazing service at Honda of Keene

Please do not trust this dealership. I took my car here for a state inspection. I was told it needed new tires, all new brakes/rotors, $1,800 in repairs total. I knew something was off because I just had a flat tire, and I was going to replace all 4 but I was told the rest looked good.But this is when it gets really disgusting. After handing me this massive bill, they then try to push their repair financing credit card on me to pay for it... To top it off, they never gave me an official vehicle inspection report, which the state requires they give with each inspection. When I called them about it later, they said their printer was broken. If that was true, why not tell me about it earlier? Probably because they didnt do a real state inspection but still charged me $40 for it.I decided to get a second opinion at a mechanic I knew was honest, and they passed it without even mentioning any of the things Honda of Keene said needed fixed. I think they saw a young guy in a nice car and thought they could take advantage of me. I will be reporting this place to the state for failing to provide an official inspection report, and I will also be reporting this incident to Honda since they do not deserve to be a licensed dealer.

The man who sold me my first car worked really hard to get me exactly what I was looking for in my price range, very straight forward, honest and not pushy at all(Tim). I love my car! When we needed a second car we came back again and I recommend this dealership to friends and family! Thank you for making the car buying experience pleasant!

I researched my Honda Fit extensively before checking prices at Honda of Keene. More expensive then other sub compacts but twice the car. Honda of Keene was easy to use online and when I went in to get my car I was very surprised at how nice the place was. I will have my Fit serviced there as it is just the perfect service department. All in all very happy how everything went.Update.Service at the Honda of Keene garage is very nice and clean. I will continue to get my Fit serviced there.

Great service center. Good selection of cars and everything send very well priced. Will definitely consider this place.

The best in business! Cannot recommend highly enough. Fast, friendly, fairly priced and a knowledgeable staff who were always there to assist and answer any questions I had.

Arrived and was looked after right away. Oil change, front and rear dif fluid change.and the usual overall inspection. No problems at all. I purchased my car there and will do all services there, that simple.

The staff are very pleasant to work with. They know the stock and the paperwork. I have had several good experiences here.

I had such an awesome experience at Honda of Keene. It was my first time going to a dealership to get a new car. Timmy took the time to explain all the different options available and what would work best for me. We test drove 3 different cars and I ended up leaving the dealership leasing a 2017 Honda Civic, that I love! All the staff at Honda were so helpful! I would recommend anyone looking for a great deal to go to Honda of Keene!

Excellent service, friendly and polite.