This location is out of the business!!!The place is renting new business. Why haven’t they updated their info for this location ?!?

Very nice customer service! Its a friendly place, even when they are busy.

This place is gone now.Went there and theres a Weve moved sign on the windows.Neither the FedEx website or Google Maps had info about this, so Im a bit miffed about wasting my time coming here.Hopefully this review helps others not have to go through that!

No issues. Always quick and easy

The person helping me ship was so very helpful and nice. Even helped me with a shipping label for another carrier I printed at FedEx using the print services since my hands were full with my 7 month old! The helpful service here has me coming back even though I’m walking distance from another carrier that should not be named (whose specific location’s customer service is awful). Thanks again FedEx!!

Came in here to print out some resumes using their computers. I was in and out in less than 5 minutes and was able to pay with my card at the computer terminal. 2 stars docked though because it starts charging you right away to use the computer and their internet speed is super slow. This means you are charged for more time than you are actively using productively. In an age with lightning fast internet speeds I feel a huge business like FedEx would have the best. But, you know.... Money money money.

The business is closed and no longer there

I felt really really bad for the two employees working. Absolutley unaccepatble that there are only two employees working trying to help with shipping and printing and all the people that apparently cant use a copy machine. I dont know anybody could work in those conditions.You expect these poor employees to do ten different jobs with two people. You should be ashamed fed ex.

Both Jill & Shay were super helpful, efficient, & friendly with me today. Thank you :)

It is now near Ivars.

SHIPPED COST 19.99 BOX 4IN FED EX ROUNDED UP TO 5 INBILLED ME 115.00 DOLLARS BS GOUGING RIP OFF BEWAREGOING TO TRY UPS I SHIP 1000 DOLLARS MONTHLY

Absolutely horrible experience. After ordering and paying online for an order, I was notified to pick it up in this location. When I arrived, there were three clerks working. Two on the packing side of the counter, and one behind the printing counter. As I was picking up a print order, I got in that line and proceeded to wait more than a half hour with not one person in my queue being helped. The worker behind the print counter aggressively ignored our line while she answered the phone, cut paper, and told her coworker that she had “2 million orders to do” and couldn’t assist at the counter. Meanwhile the packing line was moving just fine. The gentleman behind me went to inquire about help in the packing line and was rudely sent back to his place in the print line. This place is a bad joke. I left without my prepaid order and took my business to Office Depot... for half the price, better quality, and infinitely better service.

Worst customer service!

Absolutely rude customer service. Do not come here.

I have just realized that they charge 60 cents per page for colored print copies when UPS only charges 39 cents. I am moving my business to UPS.

Ive came in here on two occasions one at 9:45pm and the other at 9:55pm. Both times you were closed might want to change your closing time to whenever you feel like it. And not have people spend theyre time and gas.

I wish I had gotten her name, but the associate who helped me on Tuesday night was fantastic! I needed a bunch of copies of a PowerPoint presentation printed out and she was fast and super pleasant to deal with. My copies were beautiful and really impressed my team the next day. Thank you!

I went in my two energetic wiggly children just to have one color print on card stock and Bri helped me out no problem! Fast and painless and she even cropped the card for me! Will definitely be back!

Great printing service. 21st century, aint no body got time to own a printer that will go obsolete in 10 minutes.

I dropped off pictures for enlargement of Friday, I took special care to ensure that there would be no problem with payment as I would be picking up on Sunday to go straight to a meeting with an Expert witness (the only reason I went there is they had sunday pickup) . A paralegal from the office called and confirmed the card number while I was at the counter and I was assured there would be no issues with the pick up. Sunday I showed up to pick them up, the employee said he had no orders for pick up, I then pointed out the 2 foot by 3 foot Pictures that were sitting on a table behind the counter. He rung them up and asked for payment I said it was on the account and it was all covered Friday with the lady who helped me out,, he mumbled and stumbled around pretended to read some paperwork, said, I didnt work Friday, I dont know, I cant help you out. They left me without materials that were essential, even when I took special steps to ensure my plans wouldnt be foiled by there incompetence. 15 minutes on the phone Monday morning and they had gone even further backwards, saying they couldnt find the account and they would have to call me back, I informed them I would make a payment over the phone and never do business with them, so there was no need for them to sort out the account.

HORRIBLE CUSTOMER SERVICE. I live within walking distance but will drive to the shop in Lakewood. I sent in online order in for business card. Went to pick them up and the two had run them off on some thin paper and they were not cut. Her response It is not our fault... Sophia I believe is her name had an attitude and seemed overwhelmrd. And was not helpful. She said she had to call her manager in order to run a new set of cards on cardstock. I returned this morning and talked with Jim. There was no new st of cards but he said he would run them once he found the file. A process that I thought would take about 10 minutes turned into a linger time. I had another appointment and left. Seven hours later called and talked with Jim again. He said no cards because I left and they didnt know what to do. Um you have my phone number. Then he tells me that the cost for 100 card will be $29 instead of the $17 quoted by Sophia. Well Vill Vista Print sells 500 for $9.99

Cornell is the best copy and print customer service representative that I have ran into in 4years of using print services at FedEx. He always has an answer or a solution to my dumb inquiries. Attitude is positive and he maintains high energy while helping several people at once.

Rude staff.

Pros: Friendly employees, no wait times for computer access or printing, chip reading software.Cons: Unlike a public library, computer access isnt free, to print a single document costs $.33, more than a public library.Overall, the place was clean, the service was nice and I was in and out faster than a mcdonalds drive through in a small town.

My best FedEx office so far.

There always nice helpful

They need lessons in customer service. Went in to copy photos. We were not told there was a limit of 8 pictures. We ended up cancelling out almost $200 in pictures and $20 in envelopes.

I love how your employees thinks its ok to park in the very front of the building and in front of another stores building too just so they can get to the door easier...I was trying to go to the Verizon store next door to you and I watched one of your employees pull up into the very front of the Verizon store before I pulled in...thank you so much for not teaching your employees about common courtesy and about parking not in the front of the building...those spaces should be for customers not anyone else.

Do not recommend this store, will never go back there. They lied to me about my package arriving on time. From now on Im using Post Office or UPS.

Went in to use workstation and print out 2 documents. Paid to print 3 copies of each document (21 pages), there was a paper jam that cost me over 10 minutes of paid time. The lady went up front to print out my documents but only gave me 1 copy of each, total of 7 pages. Over 20 dollars later for triple my time and a third of what I paid for. Will never go back, seems like a giant scam.

Terrible customer service, order was over an hour late. If you are spending $75 on an order for expediency on a Saturday. Came in when item was due per the web order, was told it would take another half hour, came back an hour later and had to wait another 20 mm minutes. Young lady had serious attitude and told us they could not discount because paid in full. Then told us to call the manager after promising to contact and handle it themselves. Do not use these guys.

Go across the street to the mail room its waaaaaaaay better.

Each time I come here I have the displeasure of having to work with Tyler, one of the regular staff members. He is absolutely useless. It makes shipping things from this location infuriating. Ive printed documents here too and he dropped the papers, got them out of order, wrinkled, and seemed to freeze up. I try to have patience but he just makes the whole process go much longer than necessary.

Lady with red hair and a queen tattoo is awesome and amazing. I had a bunch of stuff to ship, my dad passed and so it was random but sentimental and though it was busy and her coworker Tyler was useless, she kicked ass.

First review of my life! I went to Fedex Kinko near the Tacoma Mall in Tacoma, WA. The girls that work there told me it would be a 24 hour turn around on my poster size print job. I explained I was desperate but they refused saying they close at 9:00. Did I mention it was only 7:30. I ask if it was possible and they send me to the Fedex Kinkos on 19th Street in Tacoma. The guy behind the desk, Cornell jumped right on my job and had it done including mounting in 30 minutes. This is what I call customer service.....WOW

They always Helpful and nice staff

Unfriendly, high prices, when I was noticeably shocked they wanted to charge me $111.00 to ship a small package next day to Florida the lady snidely says it has to fly there. Thanks for the help lady. I went a mile down the street to The post office and overnighted my package for $23.75.

Everything here is good except for the computer rental prices, which are way too expensive.

Gets your needs and gets them done. Great prices and options for everything

Limited stuff so have to wait for your turn often, but once they get to you they are very helpful.

Rude, rushed, uncaring staff. Finished product looked like a child did it.

Horrible customer service. I had about 100-150 documents and needed three sets. They had three staff standing around yet they asked why I couldnt just go do it myself in the self-serve area.

Rushed, rude as hell......wont go there again.

Under staffed and extremely slow.

Kinkos as ND fed ex. Friendly staff.

Great service!