user
University Cycles of Tallahassee
668 W Gaines St, Tallahassee, FL 32304, United States
Appearance
University Cycles of Tallahassee
Comments
Na
Review №1

Everyone there was great!!! I had my electric bike there for about a month and all it cost me to have it fix was $30!!! They were amazing and very kind, I would definitely recommend going there when you need your bike to be fixed!! Thank you to everyone who helped with my bike!!

Ja
Review №2

The workers are friendly, efficient, and very reasonable with pricing. Each time Ive gone they accurately let me know how much time the repair was likely to take, and I could tell that they really care about fostering positive connections with clients, rather than squeezing as much cash out of each repair as possible. They also provide free air and cheap minor adjustments. Would recommend 100%

Ca
Review №3

Literally repaired my bike for free, works better than ever now

Ca
Review №4

I LOVE UNIVERSITY CYCLES~! These folks are gold. Same day service. Great phone presence. Excellent work.Three north side bike shops wanted to keep my bike for weeks and can not even take me for an appointment for a week or two. I am not messing around on the north side of town anymore.

Pa
Review №5

One of the best experiences ever. These guys are awesome! They are also reasonable!

An
Review №6

Kyle and Dylan were super polite and helpful with explaining the finer details about my bicycle, they patiently answered every question in understandable detail. I most certainly will be coming back as well as recommending

Mi
Review №7

As always, great service today. Kyle is one of the best mechanics around, his attention to detail second to none. Support your local bike shop!

AI
Review №8

Great service and very knowledgeable. My only regret is not having cash on me to tip them.

Ja
Review №9

Extremely fast reliable and helpful service. They fixed my bike for me while I waited. Would highly recommend.

Ma
Review №10

Great service. Great prices.

Da
Review №11

Called the shop and asked for an adjustment on my gears shifting and that I was riding today. I took the bike in they did a great job of adjusting it at no charge. I bought a new seat of which they put on. I rode the trails that day and my bike shifted perfectly. Nice people, professional, and courteous. I highly recommend.

Ka
Review №12

Fantastic customer service by JD and Alan. After discovering a badly worn headset bearing during our cross country ride, we made our way to Uni Cycles hoping they could help us. Whilst they didnt have the spare parts, they phoned another shop in town and arranged for is to get immediate service so we could get back on the road again. Super nice, super helpful, super knowledgeable. Would definitely recommend.

Do
Review №13

Great service and knowledge of cycles of all types. Very nice and friendly staff, all of them. I highly recommend them.

Mv
Review №14

Great local bicycle shop! The staff are always welcoming and friendly. They treat you and your bike with respect whether it is a bike you have had for years and has seen better days or a high-end new bike that is your pride and joy. They have a great selection of parts, accessories, and bikes! In Tallahassee, go to this bicycle shop first. You wont go anywhere else.

Er
Review №15

My choice for friendly service.

Ma
Review №16

Helpful and friendly service in a safe and clean environment. Cant wait to get on the trails on my new bike😊

Ti
Review №17

My favorite bike shop in all of Tallahassee! These guys really know their stuff and are willing to drop everything to help you. More often than desired, I have come in with a flat and theyve fixed it up in minute so I could still be to class on time. The staff is extremely friendly and always fun to chat to as they finish the repairs. They also offer free air up on your tires and lubing of the chains if you need it and dont have all the equipment yourself. If you live anywhere near campus, make University Cycles your bike shop of choice!

Ae
Review №18

Great service, and they always try to make it cost the least possible for you.Only problem I had was that after my rear derailluer was fixed, I got the same problem a couple months later. But to be fair, I hadnt asked them to prevent it, just fix it

Da
Review №19

TLDR: Buy from University Cycles!Went in to buy a bike and was surprised by the level of care, knowledge, and experience in each of the employees. After picking out a bike I was interested in, the employee servicing me had me convinced it was a great bike for me, yet he didnt let me buy it until I had ridden it and got a feel for it. Since it was raining that day, he told me to come back the next day to try it out and see if it was really the bike I wanted. They re no trying to make a quick buck off you. They truly care that you get the right bike and are knowledgeable about everything needed to take care of your bike.PRICE: ReasonableYou can find bikes online cheaper (not by much), but the store offers free services to make sure your bike is breaking in correctly. This type of service is by far worth buying from this establishment.CUSTOMER SERVICE / KNOWLEDGE: ExceptionalYou can not beat the customer experience at University Cycles. All questions and concerns I had were answered in a thorough and helpful response.

Pa
Review №20

I needed to get my sons tube replaced and this shop is close to FAMU, had good reviews so I decided to try it. I wasnt disappointed. They are not only very efficient and have good prices, but personable. Thats a big plus for me. Cooper, the sweet pup in the shop is the icing on the cake. I will definitely make sure I continue to do business with them.

Di
Review №21

What an awesome 😎 way cool place. What a great shop. Michael was so friendly & made me feel right at home. So much way cool stuff to look at. On 1/27/18 came to shop for bike helmet; never looked for one before; no idea fit or which best suited for me.Michael was the best, my gosh such a great ambassador for the business and cycling. So understanding & knowledgeable. I’m 61 & getting serious about commuting everywhere on my bikes. Greens my happy place/eye candy and got a green 🤣 Giro Revel. 👍🤙. Thankyou so much Michael

Ga
Review №22

The team at University Cycles is SO nice, not pretentious/stuffing and very welcoming! Ive been getting semester-frequent repairs with my classic bike and they are always honest about my repair options and really know what theyre talking about. If only car mechanics were this honest...Expect them to be busy during the beginning of the semesters, so they may forget to let you know that your bike is ready - but you got to understand how in-demand these guys are! Its going to be tough finding a shop as welcoming when I move/graduate!

No
Review №23

Fantastic service, came in for a full tune-up, they checked it, fixed the one thing that was wrong with it free of charge and sent me on my way. Highly recommend University for any kind of service or work on a bike.

Re
Review №24

This is the best bike shop in Tallahassee. The guys that work here will greet you as soon as you walk in the shop. There is hardly ever a wait, and even if there is, they still take the time to ask you what you need and you wont be standing around for long. Ive come here for a lot of work on my bike. I had the bottom bracket replaced and new handlebars installed a few months ago. I remember that when I dropped my bike off, the front brakes were scraping the wheel very slightly. I did not ask them to fix this, but when I came back they had taken them off and centered them without charging me or even asking me if I wanted it fixed. The handlebars and bracket are working great months afterwards so I have no doubt that the workmanship was top notch. They have tons of bike parts available for sale here. The shop is beautiful. Its extremely clean and well-organized. I would recommend this place to anyone.

Ma
Review №25

Stopped in after work to price out tires and tubes. They had exceptional pricing and even offered a advice for recommended tires for my needs. Manager was very offering as well as the staff. Theyve been great since when I first moved here in 2009.

Mi
Review №26

Superior service. I took my cheap bike in today because I couldnt figure out how to fix it. I expected to drop it off, but they fixed it quickly and only charged me (minimal) for the necessary parts. I was riding my bike up and down Gaines a few minutes later. Would highly recommend.

Za
Review №27

They know how to actually FIX the PARTICULAR issue, whereas some other repair shops in town will offer to (unnecessarily) replace half the parts on the bike in order to rectify some ambiguous problem in there somewhere. The distinction can literally mean the difference between, e.g., $200 vs. $25 charges.

Ve
Review №28

Cheapest, fastest bike shop for maintenance and repair in town. Other places will charge more and require you to usually put your bike in the queue which means 2 trips to drop it off and then pick it up. Good customer service, friendly atmosphere. They have very affordable bikes as well, mostly Fuji, Raleigh, and a lot of MTBs

Pe
Review №29

Staff have a good grasp on the workings of many bikes. Recommendations for parts and tools have proven to be useful for me. Critically, this store is easy to reach by bike from anywhere near downtown and the universities.

rl
Review №30

Michael is the man. He is well versed in the world of biking. I was not sure where i wanted to get a bike but talking to him made that easy. I got a KHS and my son got Fuji. If and when we upgrade we will do it with University Cycles!

Lu
Review №31

This is a great local shop! The owner is always there, and the employees are super friendly. Ive already been there twice, and they offered me great deals on fixing my bike. I recommend going to them for anything that you might need on your bike.

Al
Review №32

Been in here 5 or 6 times over my 3 years at FSU to get my bike repaired. I ride it multiple miles everyday and it only still works because University Cycles always has my back. Ive never had a bad experience here. Everyone is friendly and knowledgeable, the prices are fair, and they understand the importance of a repeat customer. Go to University Cycles, you will not be disappointed.

D
Review №33

This business ROCKS! Other bicycle shops were either closed or did not have the items I wanted, however University Cycles was open AND had all the items I wanted. The employees and owner also gave me correct advice whereas other shops did not seem to know what was going on. University Cycles did not pressure me to do anything; they just patiently educated me so I could understand what was the best way to proceed. I am very happy to give my money to a business when it is as professional as this. Their inventory is complete with both affordable and high quality premium items, and their prices are very competitive. Thanks, University Cycles!

Tr
Review №34

Real pros. Always a pleasure. Why go anywhere else?

ga
Review №35

If you own a electrical bicycle And you need the wheels, the spokes on the wheels trued, Do not call these guys. Theyre all yes sure we can help you a Intel you say a electical bicycle. Then all of a sudden they cant help you even though they have Trude my wheels on this particular electric bicycle before. Some of these bicycle companies here in Tallahassee are very prejudice against electric bicycle riders. All the parts are the same as any other bicycle but bring your bicycle in which has a electrical motor on it and youll see the difference in their face these guys are not good guys.

Ch
Review №36

They ordered and built a Surly cross bike for me and have been a pleasure to work with (they also can order other specialty lines, such as Salsa). They have been patient in helping me find the right position on the bike. They also provide free tune-ups during the first year. They do not push their products or accessories. I would highly recommend that you check them out.

Mi
Review №37

Great people and great service! They went out of their way to make sure I was happy. Thanks guys.

Me
Review №38

I have been in the store a few times, bike repairs, help with various needs and they are ALWAYS very helpful, knowledgeable and take the time to talk about any concerns you might have. This is a wonderful store, I recommend it over all others. The owners are wonderful too.

au
Review №39

I bought my first real (non-Wal-Mart) bike from these guys about 5 years ago. Theyve been super helpful throughout the years and I really like the way Im treated. They stand behind their work and put the customer first. Some things are a dollar or 2 more expensive than you find elsewhere but its worth it because theyll do things like give you a reflector for free or other sorts of nice touches.update 2017: Its been over a decade since I bought my Diamondback Peak here and Im riding it a few times per week (I need to give my other bikes some love). If youre debating getting a bike from these guys, you wont regret it.

Zz
Review №40

Great service and very friendly I would recommend anybody to go here

Pe
Review №41

I went here on 9/30/16 for a gear problem. I spent only 20-25 minutes here. The employees were helpful and professional and I paid only 40 dollars for a part and the labor costs. Definitely now a loyal customer

Ma
Review №42

This is a true local business. Great products, superior service, and they add character to the neighborhood. Please buy your bikes and accessories there. And dont let the city raze the building, which is what is likely to happen.

St
Review №43

Took my bike in to get a spoke repaired and wheel rebalanced on a Saturday afternoon. Wait time was only about an hour, and the guys working there were very nice and helpful on my first time in. Charged me exactly what they quoted. Ill come back here for future repairs.

Za
Review №44

This is a great place to get bike repairs in Tallahassee. Most recently, I had to have my shifters replaced. They tried to fix the shifters first and save me some money. I really appreciated this since Im a grad student on a tight budget. The shifters were about 20 years old and beyond repair, so they showed me new shifters in different price ranges. Ive gotten multiple repairs done there, and they are always fast. Good guys, cant recommend them enough.

No
Review №45

Big thanks to Kyle for fixing my bike, super helpful and did it quickly. Would recommend taking your bike here!

Pe
Review №46

These guys (Kyle and John) are great. I just needed to have my sons bike tuned up and made safe to ride. His bike is an old beat up mtn bike and I didnt want to sink a lot of $ into it. They were very good about calling me after they had evaluated the bike. We discussed what needed to be done vs what we could get away with. They worked with me and made it safe and gave me a great price. The bike was ready in a very timely manner. I would definetly recommend this shop!!

Hu
Review №47

Very helpful. I was a thru-rider and this shop gave me full credit (w/out receipt) for a poorly performing taillight that Id purchased 500 miles up the road.

Da
Review №48

Really the best in all Tallahassee! I brought my bike in for them to modify.. They were super helpful. I was new to the biking world and they had no problem answering my ridiculous questions...Like some other reviewers say, other shops in town are elitist, its true they are. in fact they all are.. University Cycles would teach you how to ride a bike if you didnt how for free. This is one of my first business reviews I have ever written, and Im proud its for this bike shop. Check em out!!

Sh
Review №49

I recently purchased a bike and lights from UCT after viewing reviews from the internet. As stated, the mechanics are completely knowledgeable and friendly. The staff also understood that they are located in a college town and didnt try to push the expensive items on you which was nice.I returned a few days after needing help with my tail light and the staff installed it without an issue. He didnt even accept the tip I offered for the trouble

Gi
Review №50

Store manager and associates were so kind and helpful!

dd
Review №51

Friendly and helpful staff that are willing to help riders of all skill levels.

Ch
Review №52

Went in found what I was looking for. The staff was exceptional very fast, friendly, and knowledgeable. I will most definitely go back anytime I need anything and you should too!!

Gl
Review №53

A knowledgeable and helpful staff. A genuine pleasure anytime I go in.

Da
Review №54

Awesome service!

Se
Review №55

Honest and they stand behind what they do. I havent had any problems with them in all the time Ive been going to them. It seems like about 5 years. I remember when they worked at Tecs Pro Bike.

Ge
Review №56

They go the extra mile to help, and their experience is of great value if you have a complicated bike, such as recumbent or electric.

Jo
Review №57

This is the bike store that I can get my back in to. I love it in here because the service is quick and very professional, and they have a great sense of community here as well.

Br
Review №58

Very reasonably priced repairs, fun and knowledgeable staff, generous manager, cute dog

Al
Review №59

I had my bike assembled there and also go there to get my bike repaired if there are any issues with my bike. They are always kind, helpful, and efficient with getting my bike fixed.

Ga
Review №60

Great place. I strongly recommend it.

Ad
Review №61

Friendliest place Ive ever been in Tallahassee

Al
Review №62

Great selection and pricing and a very knowledgeable and friendly staff. Definitely recommended.

ke
Review №63

Awesome guys there will be stopping again!!!!

Ch
Review №64

Professional, honest, quick. Been using this place for four years.

Ji
Review №65

They always take care of the problem at a fair price

Je
Review №66

Friendly and helpful staff

Br
Review №67

Helpful, as always ^^

Al
Review №68

Be wary, at the end of the day theyre there to sell.

Information
19 Photos
68 Comments
4.8 Rating
  • Address:668 W Gaines St, Tallahassee, FL 32304, United States
  • Site:https://university-cycles-of-tallahassee.business.site/
  • Phone:+1 850-222-1665
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations