Nice people quick in and out they have practically every normal thing you need to fix or build things around the house and is quicker than the big box stores. Little more expensive but you spend more gas and time going to the big box stores. I love that place.

ACE folks are always so helpful. Cashier and Brett were 5 stars today.

Had my hydrometer and ph monitor. Fast and courteous.

Absolutely the best customer service I’ve ever received from a local store. I could’ve gone to the big box stores where I have accounts, but I wanted the personal customer service connection that I found with the Killearn store Manager/Owner Eric. I wanted a small Weber propane grill and he got it for me, assembled it and delivered it to me. Being a widow, it’s not easy to put things together or pick them up and bring them home for use. Thank you Eric once again for all your help to me!!

Plenty of pine needles and soil for your garden. Lots of good stuff. The folks are nice and carry stuff to your car. So convenient to my home. They employees wore masks and had shields at the cash register. The female cashier said welcome to every man who walked in but not to me a female. Hmm

First time going in there everybody was nice and extremely helpful! 👍

Most helpful hardware store Ive been in lately. Much better than the big box stores.

Always helpful staff, easy to get in and out.

Great place had what I needed.Very friendly and helpful.

Very helpful employees. Also very polite.

A little pricy, but had what I was looking for. They may have that unique item you need to finish your project.

Great place to most everything you need. The staff is very helpful!

This Ace is definitely the place!! This locstion is highly organized. As soon as you walk in the door one of the cashiers will hop on her head set radio microphone to let a staff member know a customer just walked in. Is not like the big Box stores where you have to search for everything. They help you find everything without you even having to ask.

My wife came here today and came back raving about how awesome Colin and Brian were to her! They struggled and succeeded in getting the hitch ball screw off for her, they worked tirelessly and were very polite to her. I really appreciate the services you guys provided and my wife thinks you both deserve a huge raise! Thanks again, fellas!

Hands down the best customer service and always have what I need.

Prices are a little more but convenient and needed especially in a pinch. When you dont want to walk in to the over crowded box stores l, go here. Always helpful staff.

I never should have left the little guy. They are great on service and not bad on price either.

The staff was very helpful in finding us what we were looking for. The EYE bulbs we bought from them worked.

Great team that works here. Always knowledgeable, courteous and willing to help. Always enjoy finding specialty items and service you can not get from a big box store.

Friendly and knowledgeable staff. Great small town feel. Love it.

They greet you at door and know what isle it is for what you are there for. Very helpful.

Great service, cashiers are amazing

Prices are very high on everything

Very impressed. They do an outstanding job of stocking just the right items I need. I dont get around as well as I used to, but I can easily find everything within a few steps at Killearn Ace Hardwire. They are well staffed with people who know the products and think creatively to find solutions to my DIY projects. Definitely the place I will look first from now on.

Clean store that was well organized and the employees were polite and professional

Great customer serviceGood selection of items.Convenient.Prices comparable to big box stores.Store front parking.Staff loads heavy/bulky items for you.A place where everybody knows your name.Update in Feb. 2021. Killearn ACE continues to excel in customer service and reasonable prices.

Came specifically for Clark Kensington paint to complete project. Excellent paint by the way. Superb staff, they greet you when entering store, friendly and knowledgeable. Free popcorn was a nice touch. Overall great customer service.

We love our neighborhood ACE store. Very convenient. Very helpful.Great variety of items in the store. I enjoy just walking around looking!

Great location; great selection of hardware supplies and great service

I recently visited Killearn Ace to pick up some hardware supplies. Mr. Eric and JT were very helpfull!!!

Wonderful people. Best HDW store around.

Super nice. I tend to not go because I dont like people asking me every 5 seconds what project Im working on. I understand its part of their job description but, once is enough.

Friendly knowledgeable staff

Always very helpful.

This Ace hardware has the best staff! Theyre very helpful and actually try their best to help you. The layout is good and the items are easily located. I highly recommend them to anyone looking for a great place to shop for home and garden!

I love going to this store. Always warmly greeted and the cashier always knows what aisle I need.

Always someone to help me get exactly what I need much more efficiently than one of the big giant stores.

This is the best neighborhood ACE, with some of the friendliest faces. They are always ready to help. It’s located in a convenient location for anyone who lives in Killearn. Love this store. Bought an amazing outdoor hat here that I wear everywhere!

Its so great to have this in the neighborhood. Hours are convenient and the prices are great. Staff are always willing to help out, Gordon is always a super resourceful and helpful team member...i always seek him out when Im there since he really knows his stuff and has a great attitude. All in all way better than the big box stores and so much more convenient.

Employees are excellent in helping you as soon as you enter the store. Cant find that in big box stores. Also are very knowledgeable about everything in the store and where to find it. Have just about everything needed for homeowners.

The staff was helpful and they had exactly what I needed.

I love this store. Great service & such warm & helpful staff. Theyre knowledgeable about all their products & have a great selection. 😁

I love how they holler Lady heading back ( meaning go help the lady ) and I love the 5 men that ask me what Im looking for and one dude spent a ton of time on me working and working way beyond the callof duty, he was helping fix a problem that Ive had for years. I didnt spend very much BUT ILL BE BACK AGAIN AND AGAIN but even thoits a bit of a drive for me ( all the Aces are ) this is definitely my new Ace...Id give more stars but I do wish the non hardware prices were priced a bit lower Id buy all of my cleaning and laundry stuff there to!.

A special thank you to Kyle for going above and beyond in great service to help me get a working Valet key cut for my car. You helped me save more than $235.I will add that this is the level of great service I have received each and every time I have gone in with cheerful, helpful, and knowledgeable service.

Nice people. Great location and people but geez, those high prices will make you want go up the road to other places. Still, when youre in the middle of a project and you just need that one thing...

Some of the best customer service anywhere. Very convenient and while a bit more expensive than the bigger stores they make you feel welcome and that they want my business. Not always the case at Lowes and The Home Depot.

Higher prices but local business and actual customer service. The owners are great. Both NE locations are great.

It was great very helpful employees.

Customer service is first class. Everyone in the store is very knowledgeable and friendly. Theyre also very honest which unfortunately... you dont see very often these days. Great store and well stocked.

Excellent service, friendly staff, good selection of products you may need.

Everything you need in a small store, as compared to Home. Very personalized attention.

Love these folks! Always friendly, effecient, and knowledgeable. They make sure each customer is acknowledged and offered help. Best store of its kind Ive ever been in.

Knowledgeable and friendly staff with a large inventory.

Phenomenal customer service. Upon entrance, every employee asked if they could assist me. Very courteous and energetic staff.

I love Ace. Friendly and knowledgeable staff. They all seem to want to be at work and help you. Always easy to get in and out since they keep it all nice and organized.

I ordered something online and had it shipped to this store. I didnt realize they closed at six and I never get off work that early. When I came by to pick it up at 6:30, the one day I finally got off at a decent hour, of course they were closed, but the manager was still there getting ready to leave. She let me in and let me pick up my item. Im sorry I inconvenienced her, but she was super nice and accommodating. My poor planning wasnt her fault, but she still was friendly and helpful.

It was a really great visit to the hardware store today. I came in and had a very difficult color to match paint wise but they fixed me right up. No less than FOUR different people and came up to me and asked me if they could help me while I was browsing. I solved another problem by looking at the problem with a different perspective provided by one of the helpful staff.

Excellent customer service as compared to big box hardware stores. Rewards program keeps me going back to use reward $.

If you cant give this Ace 5 stars, you cant give them to anyone. This is THE most friendly, helpful hardware store you will ever go to. Never seen so much help thats literally waiting for you when you walk in the door.

Very helpful staff. Im a repeat customer of this place. Everything is neat and orderly. Im usually in and out in less than 10 mins, its great!

Very high prices. Paid 36 dollars for propane to fill tanks that only took 2 gallons each. My learning was they charge by the fill and not the amount taken. Make sure tanks are empty next time and go elsewhere.

Hate to leave a less than 5 star review and it may be partial my fault. I had older key blanks that I needed the old key cut machine to cut them. I had two cut at the Apalachee Ace and they worked perfectly. I then had two more to cut and I went into the Killearn location. My mistake was letting the employee use the automatic machine. He said I dont know how to use that old one I should have left and went back to the other location. Well that key didnt work.. I then went back to the Killearn location the next day with my last key and asked that they use the old machine. They did and as soon as I saw the key I could tell it was destroyed. Lesson learned just drive a little further if you want the job done right.Thank you for your offer and quick response, however, I will have to find and purchase new key blanks as they are for a 1967 GM car that are hard to come by.

This place is awesome ! Individual assistance (Thanks Kyle !), no trying to find someone like the big box stores. The friendly staff will even help you get stuff to your truck.

They are always great.

As a lifelong Tallahasseean I can say that the Ace Hardware folks are very attentive and there for you to help ensure you obtain exactly what you need. Its amazing how much product they have in their small yet very convenient locations!

I always try to shop local owned if possible . Found staff Very helpful and well schooled in there products. Better problem solving skills with this staff than big BOX stores

This used to be great place to go...until the rude FL hicks began working there. Avoid this place, they are fake nice to you and the front cashier wont even say good-bye. Not sure what happened to this place but it used to be really cool. Also, they are over-priced, but never-mind that, I will never go in there ever again.

Always find what you need at your friendly neighborhood Ace.

ALWAYS A PLEASURE... GREAT SERVICE... GREAT QUALITY PRODUCTS... GREAT VALUE !!!

If they dont have it, they will get it for you. Great staff.

I love my local Ace Hardware. Way better than the big box stores. They have what you need and are convient.

Always the best customer service with the helpful hardware folks!

I have no idea where DJauric Humphries is coming from but I suggest others ignore his review. Ive been going to this Kerry Forest spot for the past 8 years and theyre simply great! Very helpful, very knowledgeable and absolutely very polite and courteous. As is the case for almost every Ace Hardware the prices are a little higher than other spots nearby, but the more pleasant experience makes up for the price differential.

What can I say, but great personal service. Not a messy store either, but very clean. Even the bathroom.

Very clean

You cant find a place with a more helpful and knowledgeable staff. Like hardware stores of years ago.

Another place for excellent service and friendly staff.

Can usually find what I need for most every home project. Staff is friend and helpful with finding items or picking the best value item for a project.

Love this place. Friendly helpful service

Very nice Ace Hardware only reason didnt get 5 stars was they dont sell propane gas like their other location on Kerry Forest Parkway

Always helpful.

Super friendly staff who helped me find exactly what I was looking for without me having to walk around the store for 15 minutes.

Helpful staff and great location for those living in the Killearn area. Prices are just a smidge higher than your big box stores but for the convenience and staff, its worth it.

Still trying to stump these folks after years of trying! Hard to imagine that they ALWAYS have what Im looking for, no matter how peculiar it is. I try to go here whenever I can.

An hour past closing and I was let in to buy some urgent plumbing parts. An extremely kind gesture and example of the excellent customer service this ACE delivers.

My go to local hardware store. Personal service and competitively priced.

Very helpful staff and great overall store.

They do a great job.

Staff always helpful and friendly. A smaller store than Lowes but they always have what you need and someone to help you find it.

Very friendly and knowagable regarding all products in store.

They always have what I need, no matter what.

Great, friendly service from the moment you walk into the store. Ace is the place!

Its a great little hardware store, they way it used to be, and better.

Friendly staff and good customer experience... Thank you...

My go to store if you need help finding the parts. Excellent customer service

Always helpful and friendly staff. Usually can get what I need here.

Love doing business here and the people are so friendly

My neighborhood store. Selection didnt always match the big box store, but the staff can actually help you and its close.

If you need help this place is a much better choice than the big box stores. However, if you know what you want or are browsing expect to be constantly bothered by staff who hover near you at all times.

Folks here are very helpful and friendly!