Ive been a fan of these place for ammo purchases for awhile. It’s a hidden gem when it comes to ammo inventory. If I had only continued buying ammo here this place would have 5 stars. Lots of ammo-and I haven’t experienced the rudeness that others mentioned. However, I made the mistake of buying a used gun here. I was happy with the purchase price and the experience until I got it home. The misfired so much that it was unusable. I brought it back and they said they would take a look at it. Weeks later I checked on the Gun and they hadn’t even looked at it yet. Long story short, it’s been TWO MONTHS since the purchase date and they still haven’t brought it to a gun smith yet as promised. I would call and check on it and they would always say they would call me back but never did. After 3 visits, and six phone calls over that time period I finally went in and asked if I could just return it. They offered to let me bring it to the gun smith and they would pay for it but I didn’t want to have to then wait another period of time for a gun Smith to look at it, order parts, and get around to fixing it. No returns. They offered to let me trade it in towards a different gun. I ended up going with a brand new gun so I wouldn’t have to potentially repeat the process. The new gun was $40 cheaper at Bass Pro. I asked if they would match the price and they said no. I left with a new gun that I paid too much for, two months after my original purchase and I left dissatisfied.Like I said, no one was rude, but they certainly were in no hurry to resolve my issue. If you are looking for ammo, this is a great place. If you are looking for a gun, I would look elsewhere first.

Great customer service from Graham and the rest of the staff. They know what they’re doing and treated me well. I’ll continue to do business with them.

Good prices, somewhat open to negotiation. Knowledgeable staff, attentive to customer needs. They are, however, super busy at all times (which is good in this economy!) So be patient. Theyll get to you when they can.

Best Selction in ALL of Tampa Bay Area.Excellent Customer Servuce along with pheonmal knowledge of ALL makes and brands.

Been six months so I stopped in and bought another gun from them. A couple of items that might not be apparent. First, they get customers that do not get it. I had to wait while they explained three times that if someone did not pass a background check before and did not do anything to correct that, they were not going to be able to buy a gun. Second, they are not a typical pawn store with some guns. They have a huge selection. All the walls are covered with long guns and I think, eight display cases of handguns. I have shopped all over Tampa and I think they have the largest in stock sele tion. Third, of course their pricing is listed higher than Rural King or Shooters World but I wont buy something without seiing it, holding it, getting my questions answered. Stop by, definitely worth your time!

Amazing staff, they’re very knowledgeable can answer any question you need

Good selection and okay prices, nothing amazing but then guns retain their value

Probably the worst customer service I’ve experienced. They were very rude and were on there phones the whole time, they made it seem like I was bothering them and didn’t give me or anyone else in the store the time of day. Very unprofessional.

I have been in this store and have no PROBLEM. I HAVE A QUESTION DO U HAVE 38 SPECIAL PLUS P AMMO AND HOW MUCH IS IT

I met their rep at a Tampa gun show. I tell him what I like and he walks me through particulars of a hand gun and tells me call tomorrow afternoon and we work it out. I call him the next day afternoon. Excuse: store is a mess and gotta do inventory, call tomorrow. I call three times the next day. He was not available. I call the following day I get: Hes busy call back in 20 minutes. I call later, he does not come to the phone and I get the following relayed: they dont make them (the guns) with safety any more & those and are special orders. We dont have them.I erased the rest my thoughts ...

Prices are on the firearms, friendly customer service, clean premises and good prices. Great store to buy from. Will be doing business with them again very soon.

Great place brought my 1st AR-15 had some issues with ejecting rounds they solved and fix the problem 👍great customer service

Women I talked to on the phone made me feel like I was bothering her by asking if they had lever action guns. Owner is great and overall good store

5/5 as of September 2020.Easy and swift firearm transaction. Friendly people. Just use your common sense when entering a gun shop

From NJ. Brought item over the phone. Had no issues. Worked with Graham. Kept me informed of the process.

This place is a joke! Overpriced, poor customer service and extremely lazy.

I knew this wasnt the store I shouldve purchased from when I walked in & no one greeted me. I shouldve left because I had to go search for someone to assist me. I purchased a drum from here & they would not let me return it because it had a very small scratch on it From it not fitting into my firearm. I had the receipt & they didnt even want to hear what happened nor did they want to work with me after they took my money.Do not shop here because they will do you wrong. Parking is horrible & the customer is horrible. Shop somewhere else where people will appreciate your cash & business.

Despite being short staffed, we got all of our questions answered. Although she decided against the 12ga Bullpup, I had no problem taking home the FX-9.

Great place great people amazing selection. Way buisness should be!!!! Screw shooters world buy a gun here

Came in, completely oblivious to firearms or what I was looking for. All I knew was what purpose I had. Once I explained that to them, Charlie and Graham were both really informative and professional about everything. Great selection in house, and if they dont have what you want, they seem to have a pretty good size network to leverage in order to find what youre looking for. Prices are a little high, but the value is worth it. I plan to do most of, if not all of my major firearms business here, and I highly recommend you do the same if you want to be treated with respect and professionalism, whether youre new to guns or a seasoned buyer.

First time buying from these guys. Very nice people. I even spoke to the lady about the dog she rescued and she was so nice and soft spoken. Will definitely buy from them again they have great prices.

I purchased a rifle through them on gunbroker. I e-mailed them multiple times and they respond with prompt, professional and friendly replies. If Im ever in Florida Ill definitely be stopping by this place.

Hopefully this place go out of business, extremely unprofessional customer service. I waited to be seen, but was disregarded by staff for an whole hour. The guns, but especially the ammo was extremely over price. This company is price gorging on ammo, and I was told two different prices on one gun. When I address it, I was told that I could shop somewhere else.

If you ever need gun stifling done, there is an amazing employee that works there. His name is Jon Weaver and he does amazing work on the side. Great place to purchase guns as well! 5 stars for professionalism and customer service!

At the Gun Show they where cranking and I scored a 12 gauge Citadel Boss 25. AR style set up at a Great Price!!!!

I paid in full for VR80 on May 8th 2020, has been 6 weeks, with no updates on my purchase, Ive been very patient especially with all thats going on in the world but when its ME calling on a weekly for an update they have nothing to give me, so I am going to go get my refund and purchase mines from the gun show this weekend..NOT SATISFIED WITH SERVICE

I had never been treated with such disrespect. I walked in that store with $2,000 ready to buy an AR-15 and whatever leftover of 556 ammo. That day I was riding my bicycle, because I try to keep in shape. Upon arrival to the store, I was greeted by an old man with the words,What do you want?As he reached the counter, he noticed I had brought in my bike and said to me leave that outside. I replied sir, you do not have a way to tie my bike down, this is not a good area, and my bike is very expensive. He replied to me that he didnt give a s**t. At that time I turned my bike around and rode it to Shooters World. Once there, I purchased and AR-15, 200 rounds of 556 with a year worth of membership. They even watched my bike for me while i went to pick up my truck.If you need anything gun related, go to Shooters World and skip this place all together. An alternative if you are closer to 301 is Shoot Straight. Both of these places will treat you with the utmost respect and excellent customer service.

I previously posted a one star review due to my ignorance, and Ive since changed to 5 stars. I was comparing hollow point rounds to FMJ, not realizing the drastic difference in the cost. As I mentioned in my previous post, my only complaint was the cost, but since that is no longer the case, the person who helped me was friendly and there wasnt a one box per person policy.

Well i pawned my rifle there and what they didnt care to mention was that your not actually getting the loan out on a pawn for your weapon, but that your actually selling your weapon to them without your knowledge. I found this out upon picking my rifle back up, when i noticed the paperwork that they told me to fill out was if i was purchasing a firearm from them. I started to ask him questions about the paperwork and he stated that was the process and they seemed to be upset that i was there to pickup my rifle like hoping that i would lose it over the agreement the one employee kept on mentioning that its a nice rifle and if i wanted to sell it, i stated that i wasnt and he kept on asking. They had me waiting there for over an hour before they let me leave with my rifle because they did a background check on me, wish they didnt check my background when i first came in to pawn it and they also ran the serial numbers on my rifle to see if it was stolen but why would you do that after and not before you took it in as a pawn. It doesnt ad up at all this place is sketchy and i would definitely not recommend anyone to go to this place at all. I felt like they treated me as a criminal or they were trying to find something wrong for that they could endup with my rifle....plain and simple.....

This is a great place to buy a gun or body armour and the staff here is very friendly. The owner will bend over backwards to help his customers. Charlie and the store have been in the Tampa area almost 40 years and the same location for 35 years.He is honest and up front. Great staff, great service and friendly people.

Great, helpful staff. Fair prices and trades. Excellent inventory of some very interesting firearms. The gentlemen that work there are very professional and polite and very respectful to veterans. Plan to do most or all of my business there.

I stopped by their store and found a great gun for an extremely fair price, and I wasnt even looking to buy one. :)Their staff were very friendly and very knowledgeable without having the typical we know it all attitude that makes me immediately walk away from most shops and they have an excellent selection of quality arms.Im very thankful to them and glad I decided to just stop in for a minute while passing by on the way home from the VA hospital.And, in case anyone wonders if I know of what Im talking about on their prices and knowledge, Ive been in the Marine Corps, Navy and Army, so I know a little more than the average person about these things.

Very good experience. Highly courteous, answered all my questions. Gave a very fair price, plus loan option for what I had. Will go again. Firearm prices good as well

I call them to see if they have what I am looking for the lady says they do I ask what is the price she refuses to tell me what the price was she was to lazy to walk 10 feet to check then she just hangs up on me wont recommend u spend ur money here I was about to spend 400 dollars on a Taurus 605 revolver will go elsewhere

I have been a customer of Charlie and hes great staff for about 20 years or so, and I will always be a customer for life. They know what they are doing as well as having what ever it is that anyone will ever need. Thanks Charles and Crew, for your help and time. Sincerely Bobby T.

Excellent shop if you dont mind the neighborhood, but the shop is very safe inside. Have made numerous purchases there and its always been a pleasant experience. Staff has always been knowledgeable, attentive, and courteous. Just bought my son his first handgun for christmas. Highly recommend to anyone,

They have better prices then others

I have tried a few times to find a decent buy and each time the prices are equal to new or maybe more than new for used items. The 1st time I went in, I asked for a pump shotgun and the associate put a semi auto in my hands and said, this is what I would get. Forget that it is low end used semi-auto that was priced at the same price as new. I am done trying.

Horrible customer service and most of the information they give you is incorrect so many gun stores in Tampa don’t do business with this one

Don t go anywhere else to purchase a gun. Charlie and his staff are the most knowledgeable and helpful. Great to do business with. Highly recommend.

Bought my first gun yesterday. Charlie helped me. He was very patient, knowledgeable, and he helped me pick the perfect hand gun for me without trying to scam me or take advantage. Because of florida law regarding handguns, I have to wait 6 days total to bring it home. Other than that. Transaction was smooth, and I will definitely be returning for more. They litterally have every gun it seems like, and they have the best prices for quality pieces around the Tampa Bay area. I would recommend this place to anybody whos looking to buy a legit, LEGAL, firearm. Thanks guys, see you Thursday.

Their prices On weapons are average, but the price on ammo is ridiculously HIGH! Definitely would NOT recommend

Will never step foot in this store again, Over priced, out dated. At first I was talking with an older gentlemen who did nothing but curse and try to be fancy with his words and terminology. At first I gave him a shot, didnt seem like he knew a whole lot except from what he did in his military days. Then a younger white guy who seemed nice, but was Verry rude when I was talking to him about a purchase.if I had any advice for this place is to take a customer service training course, respect your customers or you will never see them again. I maintained being nice with the staff and refrained from saying a few things while I was in their about their device...I know to shop now, NOT UNIVERSITY GUN AND PAWN

Great place. Bought online a firearm. Dealt with Graham who was spot on with his service. Never been there but the online purchase went flawlessly.

DONT BUY AMMO here.. if you do make sure you check to see how many is in the pack.. I asked for 2 20 packs of brass .223 ammo and got 12 in one pack and 15 in the other.. found out when I got home.. to top it all off it was steel case.. who sells half the ammo at full price... staff seemed nice though despite that bs..

Very friendly and knowledgeable staff, great selection of items both new and surplus. Definitely recommend stoping in if youre into firearms or history! :)

Crys was awesome

I have been there a couple of times and the guys are a little bristly but not bad, they like to show up a little late and leave a little early, but they have a good selection and good prices. I was treated well both times and even sent my wife in to pick up her gun, she had no issues either. We will continue to shop with them.

If you dont want any service and want to look at a bunch of crap guns and empty display cases well youve come to the right spot! I was looking around for about 10 minutes and no one even acknowledged my presence...there were at least 3 people working behind the counter too...prolly more of a pawn shop type atmosphere where everything is over priced and they dont care if you buy something.

Always can deal and always got the best prices.To the guy who says Shooters World gunsmiths know what they are doing..........you sir, are either blind or mentally retarded. Shooters World is where the turds that dont flush wirk and talk about HIGH prices? Geez...............And riding up on a bike to a store bordering the ghetto is not cool.I can safely say that I have always got the best deals ever there and used them for consignment, Sad to hear of losers getting their feelings hurt.

Owner Charlie has a pleasant knowledgeable personality and I have bought many items there without issues !

I had a bad experience there. My husband and I (both African American) entered University Gun & Pawn after waiting the require 1 week to pick up my purchase, and there were 4 gentlemen there; 3 employees (one African American and 2 white males), and another white male customer. As I walked into the front door, the another white male employee (whom I did not meet the week prior), looked at me and yelled loudly, You look like someone who belongs in the backseat of my car! I was shocked and stared at him for a min. Only the three white males were laughing (uncontrollably),I did NOT think it was a funny statement, however I regained my composure and said, I come in peace, I only want to pick up my purchase. I left feeling attacked in a sort of way which shot my anxiety through the roof because I am a disabled Veteran. I will never visit this business again.

Bought 2 guns in less than 4 months of each other. First gun was a used 9mm that didnt work after taking it back to them, they told me theres nothing they can do about and I would have to call the manufacturer to fix it ( ok no problem, rugger fixed it for free in less than 2 weeks). Second gun I bought from them a tarus judge revolver 3nch chamber which was actually a 2.5 nch chamber because the manufacturer sold them the wrong wrong size chamber and I didnt know until my second range visit because the gun can fire 2 types of ammo.well after my day at the range I call and explain the issue and they tell me theyll get a new gun in for me come Tuesday, Tuesday comes and the owner tells me that he told me dont fire the weapon and since I didnt listen him it voided the ability to get me a new one (the one that I paid for and they refuse to give me). This was the first time I even spoke to the owner and I try to explain to him that I fired rounds before I was aware it was the wrong size gun and when I found out is when I called them. The owner then proceeds to call me a liar telling me I told him it was unfired before I called. He then offered me 200$ for a gun I payed 405$ for, so that he can buy it back and give me store credit

I walked in to see what I can buy now that Im a Floridian. They knew I was fantasizing about what I may purchase in the future but paid attention to me anyway. I saw my future Автомат Калашникова 47 with a forged receiver and folding stock for about $560. Not too bad. Ill rate this place higher or lower when I possibly become a customer.

Had a great time buying my first gun kenniy and charlie really helped me find something that fit me instead of letting me pick the first thing i saw thanks guys still want that cz scorpion when you get a new one

Prices are ridiculous, staff would not engage unless they know you are purchasing a fire arm, unorganized mess with transfer papers left out for all to see... will not return.

This guys are very helpful...i recomend 100%

Sold me a broke gun with broken magazines. Did not want to refund me my money also. Worst service in my life. I recommend NEVER BUY FROM THIS PLACE!!!

Quality items but thats to be expected. Prices higher than nearby competitors.Poor customer relations that differs from one employee to another. Orders get lost. Apparently too many employees or poor or no training. You may be ignored completely or made to feel like their jackpot of the day. I will not return.

Great Shop!Awesome Service!!!!

Ive been inside gawking a few times and seemed to be a decent shop. The occasions where I sold and pawned items with them, I was given exactly what I was looking for.

They open at 10 I been here since 1003 and guy pulls up walks to store back to car and didn’t say a word now currently 20 min after and nothing customer care is really a issue there

Good pricepoor customer serviceyou decide

Awesome people i bought my first gun in tampa at this shop. And went back again and still keep going so something must say there not bad

Seriously the worst service I have ever encounterd. The owner (Charlie) is so smug and doesnt even acknowledge customers. I seriously waited in front of him for 30 minutes while he took several personal calls and then he had the nerve to tell an associate he couldnt speak to me, right in front of me. He said he had to go sell an HK. So as im leaving and walking out i finally say thanks Charlie for the service and he speaks to me for the first time and says he is so busy thens starts to boost about this new gun shop hes opening and bars he owns etc.. In the time it took to tell me about his mediocrity success he could have assisted me.I decided to come back another day thinking perhaps i caught him on a bad Day; not the case. Again he completely ignored me i waited in his shop for another 20 minutes before another employee assisted me. While im waiting for this colleague of his he has customers waiting for service and he decides now is a good time to try a comppresor he took on trade earlier in the week.In addition he had a prostitute standing on the corner of his building and crack heads at the entrance asking for money.His prices are super high, the products are out dated and non brand the customer service is horrible.Do yourself a favor and go up the street to shooters world you will be glad you did.

Great service! Fair honest. Will always be back!!

I have originally planned on only buying a Rutger SR9c 9mm, which is great, but I also liked an AR15 Olympic Arms 5,56. I bought an accesory that was a Nc Star Scope 4x30RE but only to find out through Shooters World gunsmiths that the scope was Bad and unadjustable. I took it back to University Gun & Pawn to be told go adjust it yourself and that they could not do anything about it. I bought this weapon on November 18 and I went back on December 3. Unbelievable. University Gun & Pawn I give you 1/4 of a star.

It was fast and easy with good prices will be back

I came in with a bunch of stupid questions and they answered them all for me. Will do business here again.

My visit to this shop was great, polite and to the point.

I have an idea. Lets display an entire wall of guns for people to buy while there are shootings happening in schools almost every day across the United States. #violencestopswithyou

Good people.

Good prices.... friendly people ...

Prices are ridiculous high way high

Saw someone trying to pawn their syphilis

Crazy deals.