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Public Storage
38800 US Hwy 19 N, Tarpon Springs, FL 34689, United States
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Public Storage
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Fr
Review №1

Jeanette was a pleasure to deal with and made this whole process a very simple one. I highly recommend her and Public Storage for all your storage needs.

Ja
Review №2

Cathy and Janet were extremely helpful. Great service really appreciate the patience and help. Thank you ladies again

Sh
Review №3

Pat was very patient with my crazy personality.

pi
Review №4

I have had a very positive experience at this location. I was a tenant at another location in Florida but I much prefer the care and service I receive here. Jeanette is amazing. She has gone above and beyond to be helpful and informational. Thank you!!!!

To
Review №5

Bobby, the property manager was amazing. He helped me find exactly what I needed and saved money that I didnt expect. I highly recommend talking to him for this as well as the new facility in Tarpon!

Ba
Review №6

Tim has was been extremely helpful. Would recommend the facility to any who needed storage!!

Na
Review №7

Desiree was so welcoming and knowledgable. We had went to the site since the website stated that they did not have a certain size we wanted. Desiree went above and beyond, got us the unit and will definitely recommend this site! Thanks Desiree!!

Er
Review №8

Pat was very helpful. Even showed me units in the rain.

Jo
Review №9

Good service, except voice mail needs help. Wont let you leave a message. The prices change everyday - like airline tickets, so be aware of this fact.Helpful and cheery staff person.

By
Review №10

Desiree was exceptional in her service and customer relations... awesome experience. Would rate her 10 if i could

He
Review №11

Jeanette was of Great help for me moving into my Storage. I highly recommend this public storage place. Thank you so much Jeanette!

Au
Review №12

If I ever need another storage facility I will definitely be back. Jeanette was extremely helpful through the entire move in/out process. Always friendly service! Thank you!

Md
Review №13

Jeanette was very helpful and she answered all my questions professionally

Gl
Review №14

Jeanette she has been very helpful. Highly recommended that you ask for her

Ro
Review №15

You know how when you meet a person that is genuinely nice, it makes the rest of your day so much better, well Jeanette at Public Storage 38800 US highway 19 in Tarpon Springs, is just that kind of person. From the first moment I spoke with her on the phone to the first time I met her in person....what a nice lady. She knows the dying art of true customer service. As so many others have said....shes awesome!

Al
Review №16

My second experience storing with this location started off with a socially distanced, masked inspection of options, with patient Jeanettes helpful suggestions spot-on for my needs. Manny, a most polite (district?) manager was solicitous and even changed a lightbulb for me (I know!) himself. My unit is clean and sound, and the location feels safe, with individualized gate controls. Excellent experience!

An
Review №17

Jeanett was always helpful and kind. Really made my storage experience amazing! Just wish it was 24/7 but 9 pm is not bad for closed gate time. They are really nice here.

ju
Review №18

The gentleman was very helpful and received a very frazzled woman who left very calmed

Br
Review №19

Jeanette was great and very patient, answering all of our questions helped us pick out some packing material that we didnt think that we would need I would recommend going into the internet at the public storage

Ma
Review №20

Desiree was extremely helpful, although, she thought I was eligible for $1, move in special, yet after a ton of hard work, she found out since I had another unit with them, I was not eligible.

Di
Review №21

Jeanette helped us a ton! She’s always been very kind and easy to deal with. We appreciate the help. With covid hitting it’s been a hard year and even if we are late she always tries to help us.

Jo
Review №22

Great place very clean and friendly staff.

Ma
Review №23

Jeannette is friendly and helpful. Moving in a breeze. I had questions during off hours and left messages, and the following day she got back to me right away in the morning. Thank you Jeannette!

De
Review №24

Moved from Oregon to Tampa. Jeanett was VERY helpful thru the whole process! Nice, professional, and knows her job! Great service!

ka
Review №25

Jeanette was wonderful. Took us to our unit, made helpful suggestions. Accurately reported ability for tractor trailer access. Clean facility. She was very helpful. Would highly recommend

Ca
Review №26

Wouldnt trust my things to anyone else but Jeanette @ Public Storage. Their location is handy, individual space is clean, with a reasonable rental price. Jeanette, however, is a throwback to times when people were always personable and helpful. Thank you, Ms Jeanette!

Ga
Review №27

This is a great storage facility! I am a small business owner and I use this storage facility to store my inventory. I’ve operated my business out of a few different storage facilities and this one is the best/cleanest by far.Jeanett has gone above and beyond to help me and is always very polite.

Da
Review №28

I had a wonderful experience, despite life actively working against me. The cab dropped me off two doors down at the wrong storage facility. After being treated rudely by the staff at the first place, Jeanette lent me the use of a storage cart to make my efforts to hand walk 17 bags/boxes down US 19 more fruitful. She took me right to the unit, was aces getting my contract ready and my stuff stored.This situation had the potential to turn out horribly for myself and my partner. I am more than happy to say Jeanette stepped up and made certain my already bad day was well on the way to better by the time I left. Thank you Public Storage for investing in people like her!

Mu
Review №29

Fast clean rental easy convenient storage. They even have trash bin if needed.

Fa
Review №30

Jeanette is the best! Of course I had to be that needy person who is a pain and asks for all these special requirements, right down to the direction of the sun, and not only did she made it all happen for me, she did it with a smile. I usually dread renting a storage unit between the contracts and all the hidden charges, but not here, everything was straightforward smooth and simple, with Jeanette making anything easier than she could. She went above and beyond and that is what customer service is all about. I highly recommend them, and my business will always be with this company and this location.

El
Review №31

Ive been a Public Storage customer for many years. This last time for 4 years. I had to rent a large space to fit my household goods and furniture from 2 smaller units after one unit had a large leak from a storm. The office gave me a good rate of $289 but every so often the rates have been increased. I went along with the increases because I had no choice while undergoing health issues...until the last notice raising my rate from $352 to $385 and during the Virus pandemic. I called the office to complain as my SS is very small and this pandemic is cause to put all rents on hold. Jeanette tried nicely to explain the increase but I persisted. She finally kindly offered to call the owner and ask for a decrease in my rent. And guess what? They agreed! Great job Jeanette! Thank you.

Ti
Review №32

Jeanette has been awesome, this location is always clean and secure and they get you in and get you out with peace of mind!I have been using them for over a year, I wish I could take this location with me when I move 😩 they will be missed!

Te
Review №33

Booked our reservation online and had a call the next morning from Jeanette to set up an appointment to select our storage unit. She met me and we found the best deal and location for our needs. Overall, a 5 star experience.

Be
Review №34

Moving to Florida I struggled finally a place to put my stuff.. Jeanette got me a unit soooo fast! She was helpful and made me feel safe about where I put my stuff☺️

Ch
Review №35

Safe and secure place for your Personal items.

sc
Review №36

Jennette is there to answer my questions and provide that extra touch that makes me comfortable leaving my car on site. The battery maintainer blew off and she even put it back on for me. Very pleased. Thank you

Dw
Review №37

I usually run into a lot of issues helping my father-in-law since he lives in Florida and I am across the U.S. Recently I needed to help him with his storage needs and Jeannette was amazing. My experiences with p=other storage units has been cold and impersonal, almost as if I was bugging them. Jeanette goes above and beyond to help and it makes your location that much more desirable. Thank you!

Da
Review №38

Went online to find a storage facility for my move to Florida...Made some calls to public storage and they answer all my questions with accuracy. It was easy to pre-register online and they kept me informed with texted on my registration time and when I get the unit.When checking in Valarie...did a great job walking me through the whole process...

Da
Review №39

Jeanette was awesome! She was so friendly, efficient, and very accommodating! She was a breath of fresh air as we are going through so much!

Pa
Review №40

The team at the Tarpon site is very accommodating to ones needs. They were polite, respectful, and professional when I needed to visit the office for an issue. Recommended

Ri
Review №41

Good service from Jeanette at this location. Reviews options . Quality of service excellent

Sc
Review №42

Jeanette was very helpful in getting me the storage unit and price that I needed. Thank you Jeanette!

Br
Review №43

Very good service Happy with them thank you jeanette for your kindness..

La
Review №44

Great place. Had issues with some online stuff, Jim had me come in and we settled everything and I got my unit right away! Thanks Jim!

Ra
Review №45

Great storage facility with people that care! I revived excellent customer service from a temp manager named bobby he was professional walked me threw the process of renting a unit addressed all my concerns and you could just tell he cared very much about what he does.Thus far other tenets have been friendly even asking to lend a hand. In an instance where case of both of us were needing to load and unload we coordinated moving our trailers when we each had more difficult items to move.

Le
Review №46

Jeanette did a great job transitioning me to a larger unit. I’ve been a Public Storage customer for many years and thanks to Jeanette I will continue to be a happy customer.

Ja
Review №47

We stopped by today and ended up renting a storage unit. Valerie and yamara were so helpful. Very positive experience would recommend them to anyone. We are happy customers thank you

An
Review №48

Great place to run a business out of very professional and great prices

Mo
Review №49

Kelly was super helpful! As soon as I opened the door, she said hello and greeted me with a smile on her face and that always makes us feel welcome. She showed me the storage I needed and made the process to rent the unit super easy. If you need storage, go to this Tarpon Springs location! She’ll treat you with the respect you deserve! 😊

N
Review №50

Over priced and they make it mandatory to carry insurance. They arent honest with you about pricing until its too late. Tell you youre required to buy their lock but your not

ar
Review №51

Excellent Customer Service! The Property Manager Jeanette (not sure I spelled right) went above and beyond to help me out! I highly recommended this location!

Le
Review №52

Jeanette provided excellent service and handled our extra needs swiftly and efficiently.

A.
Review №53

Wonderful staff! Love the manager, easy place to rent and its clean.

Jo
Review №54

Great place and so is the staff. However, Yamara is exceptional! She got my concern addressed immediately with the results I was looking for. It has been a pleasure being their customer.

Tr
Review №55

I just rented a unit today and have yet to move anything in. However, Kelly signed me up and she was polite, professional and helpful. The corporate phone service was polite but very pushy. Kelly was the opposite and took her time while still being very busy. So far I’d recommend this location.

La
Review №56

Amazing experience, clean location. Bonnie was professional, sweet and answered all questions we had. Took us to our space prior to renting it showed us how to open the doors as well. We were unsure about renting the space due to not being climate control but she eased our fears and showed us a wonderful product they have to help keep the moisture out. All around awesome experience

La
Review №57

She’s the best she got us handled fast & was super knowledgeable

Je
Review №58

Staff is great. They will raise your rate significantly though.

C
Review №59

The property is clean and seems to have excellent surveillance and access control. The management was super nice and helpful. They explained all fees and billing policies so there were no surprises. Best experience Ive had at any storage place ever. Thanks, Pat & Jasmin!

Cr
Review №60

My husband and I were looking for an outdoor parking space for his company vehicle. We originally went to a different public storage location and were advised there was no spaces available, we were told to try the Tarpon Springs location. Kelly at the front desk was awesome, she was very friendly, she physically went outside and checked the property for an outdoor parking space, which they had!!! Kelly and Brian were both excellent, they helped us with all our needs, and made myself and my husband feel very comfortable.

Su
Review №61

I have rented units at this property on and off over the years. It has always been satisfactory, but with this current rental, I am delighted to say that the property is in the excellent hands of Rudy and his assistants. Rudy is unfailingly courteous and professional. His priority is making sure his customers get the best service. His assistants are also very customer-oriented and professional. The property itself is clean and well-maintained. I would - and have done so - recommend this location to anyone.

Da
Review №62

Best rates in the area, and the office team was excellent. I worked with Valarie, she was really great, answered all my questions & helped me determine the right size storage unit to fit my items. Keep in mind when pricing out the unit, they require mandatory renters insurance, which will be added to your monthly bill. I suppose this is standard practice, but it was a surprise & added 20% to my monthly expense.

LD
Review №63

Great place to store your stuff. Friendly helpful people would recommend

Wi
Review №64

Jeanette has been helpful in anyway possible and a pleasure to be around.

Br
Review №65

Great place to store your valuables!Fabulous Customer service!Sam and Jasmyne are extremely helpfulAnd always friendly!

Br
Review №66

Easy and convenient Great customer service from Jeanette

ne
Review №67

The most kind and helpful people... Val and Jeanette were fun and very professional...well organize facility...

La
Review №68

I love RUDY!!! As a small business owner, I really appreciate great customer service...and Rudy is All That and then some. He is knowledgeable and has a great smile! The office and grounds are clean and appealing. When I go to his location (Florida) to pay for my Public Storage space in Colorado Springs, Colorado--- I feel like I am visiting a friend. Thanks for a memorable experience Rudy!

Fr
Review №69

Jeanette was very nice and helpful love talking to her I wish I could give her a higher thank u Ms.Jeanette

Je
Review №70

Jasmine was amazing today.

Ca
Review №71

Outstanding customer services from manager... I needed some boxes for packing and Jasmin helped me out with that ! She even helped me taking them to my car. Great service

Mi
Review №72

Jeanette was a text book example of customer service and going above and beyond my expectations as a tenant (Tammy Amundson-Crabb). She is a true asset to your organization.

Di
Review №73

I frequent many storage facilities and this one is top notch. The staff, led by the manager Rudy, are all wonderful and helpful. The property is super secure and clean. Im confident that my belongings (and yours) are in good hands at this facility. The prices are low, the location is easy to get in and out of. Recommend for sure!

Ny
Review №74

As a collector of Comic Books and Trading Cards I am often in need of storage space for all my extra inventory. Having a location right around the corner is essential to my business! I am currently using the Public Storage Facility Located on US Hwy 19 in Tarpon Springs and I have to say that I have never seen the level of courtesy, helpfulness and professionalism that I have found at this Location. Whether it is Denise helping me or Erica, I always have a pleasant experience and I know that my merchandise is safely and securely stored. This gives me great peace of mind, Thank you Public Storage!

Re
Review №75

Great place to store. Bonnie was awesome answered all my questions and really made the move in process a breeze. She also enlightened me to damp check will be getting more of that stuff for home use also.

Ch
Review №76

Thank you Jasmin for helping me out with all my questions. Very professional attitude. Nice and clean facility. Come see Jasmin for your public storage needs!

Pa
Review №77

Kelly was awesome. She made this process so smooth and easy. Would highly recommend this storage facility

Pe
Review №78

Yamara was very helpful and friendly but professional at the same time. She gets 5 stars from me.

Jo
Review №79

I frequent multiple properties every month for auctions and this is one of the best run facilities around. RUDY and crew are super friendly, helpful and caring. The prices are great and low, which is great. Recommend for sure. 5 stars all the way. Clean, secure and worth the money.

ti
Review №80

Kelly was the best ever. She walked down with me to see the garage.She wrote me up and offered insurance all within a few minutes, she was great.Thanks Kelly

Mi
Review №81

Needed a last minute storage place and Yamara here in Tarpon Springs was great. Really professional and very nice. Thanks for everything.

An
Review №82

From the day that I arrived Jasmin was great. She worked with me when I had a concern with me reservation. She was very courteous and professional. Thank you so much

Ne
Review №83

I loved it because Kelly was nice and sweet, and we felt comfortable in trust this place. I truly hope that this goes until the end of my needing this place.

Ch
Review №84

Jasmine at this location really knew her merchandise. I highly recommend them for all your moving needs! Came in to purchase some merchandise and with no problem, ahe directed me to the items i needed. Good job!

m
Review №85

We rented out a storage unit here and were helped by Valerie and Jasmine, they were super sweet and caring. We ran into an issue where a part of our storage unit was infested with ants, we panicked and went to the office to inform them of the problem and Bonnie was at the desk, not helpful didn’t seem like she cared the slightest bit that some of our stuff was COVERED in ants (so many ants).. she never once got out of her chair to even come and see and gave me a different storage unit to transfer all our stuff after we had just finished filling up the unit :/.. super disappointed with how she handled this. We also had to come back the next day because she didn’t transfer our storage unit information which was an inconvenience because it could’ve resolved that very day.. 0 stars for Bonnie and 10 stars for valarie and jasmine who helped us through this.

Vi
Review №86

I frequent many locations and this one is top notch. Rudy, Cathy and Samantha are always friendly and are willing to help with any assistance needed. Its nice to see friendly faces when doing business who care about their customers. Rent here, prices are good, service is great and property is clean. 5 stars.

AS
Review №87

Jasmyne was the best ever. She deserves a raise and promotion. Thanks for making everything easy and fast!

Pl
Review №88

This morning I came to see Samantha in one of the storage and she was amazing I absolutely love her disposition in the way shes listening

Me
Review №89

I walked in to pay my bill on a super busy day, Jeanette got me in so fast! I wouldn’t take my business anywhere else

Ra
Review №90

Wasnt ready to purchase a unit but came in with a few questions. Erika and Jeremy were more than willing to answer them. Took me out to look at a few units and decide which one will best fit when it comes time to pack everything up. The property was very clean, and they were both very knowledgeable about every question I had. Both were insanely friendly and helpful, definitely plan on storing my things there!

Th
Review №91

Staff was busy but was still very swift in handling the processing of new customers. Storage units are clean and easy to access.

R
Review №92

This is a great storage place, and Bonnie was awesome. We just moved down here and she gave us some great advice for while we are storing our things. Rental was clean and so is property.

J
Review №93

Jeanette is so helpful.

Da
Review №94

Move in was easy. Kelly was polite and informative. Simple process and nothing crazy.

re
Review №95

28081 yamara so nice and polite very helpful

Je
Review №96

Yamara was very professional and helpful. I rented a storage unit and bought supplies and Yamara assisted me kindly with everything.

Sh
Review №97

I have been with Public Storage on US19 in Tarpon Springs for quite some time and I have to say they have been fantastic. Rudy is always friendly and knowledgeable. He is always able to answer all of my questions and is always patient with me when I forget my code and he has to look it up for me and give me a new card. He is always smiling and even when he is busy helping other people out he always takes a moment to tell me he will be right with me. Thanks Rudy for making my experience great!

Br
Review №98

Erika and Rudy were very pleasant to work with and took the time 3 separate times to make sure i got the right unit for my needs. Which was to store my precious set of two wheels. Always happy and welcoming. Would definitely recommend the tarpon springs public storage.

Mi
Review №99

Folks at this location were very helpful - had called other locations and they were not willing to check door height (which we needed to know), or other details we needed. Ladies here were helpful and then extremely kind to my husband when he came to get it set up. Easy to access and unit worked for us.

lo
Review №100

I have been a customer of this facility for several months and have nothing but praise for it. It is clean, very well maintained, and I feel completely safe while going to and from my unit. Rudy, the manager, is friendly and very helpful, a real pleasure to interact with. I have experience with another location in the past and Rudy and his facility are head and shoulders above the other one.

Information
20 Photos
100 Comments
4.7 Rating
  • Address:38800 US Hwy 19 N, Tarpon Springs, FL 34689, United States
  • Site:https://publicstorage.com/self-storage-fl-tarpon-springs/537?pid=pslocalsearch
  • Phone:+1 727-491-5251
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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