Nice location. This was a quick visit. Nice staff
Mark was amazing helped me get my headlight fixed by standing in the rain and getting underneath the wheelwell..Above and beyondHis coworker walked me over to the lights and explained the different packages available.She was very helpful and knowledgeable on the different products.
Went in to buy a battery for my key fob and I was shorted my correct change, not sure if it’s because I’m black or the cashier can’t count! Bad experience.
Not bad. One cashier had no idea what she was doing (and didnt seem to be able to do basic math), the other time I went the guy went above and beyond. Prices were fair and Im sure the place is fine.
Great knowledged car people with good personalities and service..big mike melissa etc..
Helped with everything i needed quickly great staff
The best customer service, helpful, took care of a bad experience at telegraph and eureka location. M.o.d was the best ever
Always have what I need in stock
Fast friendly service if they are busy always be prepared to wait as AutoZone is very trying at giving each customer a thorough experience tailored to their needs and best of their ability as well which utilizes time and focus should a customer need it. our patience guarantees a better experience for the next man. No I dont work for this company at all. Store was clean too. I can tell its a bit organized as they didnt take longer than 30 sec. to grab my gasket from back area.
Staff was helpful and pleasant.
Excellent customer service above and beyond. Food cart guys.
This store (2124) has been an incredible help for me too many times to mention. So much so that instead of shopping in Toledo I drive 120 mile round trips to shop there when I stay with my Girlfriend. The Manager: Mike Hein has helped me MANY, MANY times with multiple vehicles and is extremely knowledgeable. I would also like to thank Dave Miller for his help and being enjoyable to deal with, despite probably being a pian by calling him back so many times to pick up an old stock part from another store that would not allow him to move the part to his store.I would sincerely hope that you would reward employees like this - especially because employees like this are patient, respectful, and always pleasant to deal with. Mike Hein, in particular, is why I go so far out of my way to shop at this store!!!
Very nice and helpful 👍
The Staff on hand is Phenomenal!
Never had a problem with this store. They always have whatever part I need for both my cars and the staff are extremely helpful amd knowledgeable about how to fix and troubleshoot your problems
Will never go here again. Terrible service. Do not recommend. Not even worth one star.
Sold me junk headlight restoration kit. Come on! Thats my trust you took my money for.. but I vote with my dollar and that was your last one.
This is my go to place even though I dont like going because that means I need a battery for my car. But they are very helpful.
They have what you need. Staff is very helpful and knowledgable.
I love the service and the manager big mike is a great person real knowledgeable bout cars 🚗 & deals!!!
Run across an old friend from Schreiber Roofing in Auto Zone ..
Very helpful & friendly
Good service, selection, and prices. And covid safe
Good customer service, competitive prices and overall good exp, thanks autozone staff
Excellent staff
Fast service helpful staff when u dont know what you need or where to look for it.
Very friendly and very helpful
Its autozone what more to say there prices beat OReilly on everything.
Young guys working there use profanity.
Staff was helpful and friendly. Good selection.
They had what I needed and they also answer the question about putting water in the radiator a very pleasant
Friendly/helpful employees !
I went to get my car fixed because the lights went out. Now the car lights were ok but something was wrong with the fuses. They fixed it but the car couldnt start anymore, It took them 4 hours to figure out what was wrong. They said that the engine wasnt getting any fuel and they told us to send it to a mechanic they knew, so we went and called Triple A. We found out that wasnt the case at all. For some reason it turns out they took out one of the other fuses that allowed the car to start or something, it only costed about 20 bucks to fix. Never coming back.
Really helpful and friendly people. I went to get brake pads, he came out to my car to look and see if I really needed them and turns out I didnt yet. Thats really awesome because he could have just gone ahead and sold them to me to make the money. Now I am a loyal customer. Plus they had a really good deal on Full synthetic oil and filter. 5 stars for me. Awesome customer service.
Reliable for parts but unpredictable for customer traffic and wait to check out.
I had to wait in there 20min and they did know the part and I had to leave and go to OReilly anyway and thats where I will go from now on I use to always come there but now I know better I was the only person in the store it was two workers in there and eather one of them knew what the part was that not good
Very knowledgeable always helpful staff
The manager is very knowledgable and goes above and beyond to make sure the customer understands.
Wrong part three times, couldn’t even find a picture of my engine, that was just recent. Before that I was told they had my part and she said she’ll bring it up to the counter for me.Not only did she not bring it to the counter, they didn’t even have the part so I was lied to twice I’ll never go back!
My battery light came on and my car started to drive rough so I pulled up at this AutoZone. I know that because of my battery light it’s either my battery or my alternator. I asked the man to test my battery and he did but could not get a read he then tried to hook my car up to the system in which it throughout funky codes because my alternator was not charging my battery and so he told me that it threw out a transmission code and that was what was wrong with my car. I left my car there and began to worry and came back the next day and spoke with Micheal who also has a journey and let me know that it’s probably not my transmission it’s Something to do with my alternator because everything my car is going crazy. He came out and try to test it again himself and could not get a read as well but let me know to get it to a shop and let me borrow his charger just in case my car died on me. He did not try to diagnose my car but shared his experience with his car and I appreciate that. He went the extra mile and made sure I get to my next destination safely by lending me the charger. All-around excellent customer service. If I have to visit AutoZone again I will go out my way to go to this one because of Michael
The 5 stars is because of the service I got while I was here the past few times. I will admit the staff here can seem a bit agitated but recently I have not had that experience. I bought a set of extractor sockets and the staff member told me to try them and if they dont work even if the package is open and the tools were all used, I could still return them no questions asked. Needless to say his efforts to make me feel like a confident consumer went above and beyond expectations. I didnt catch his name so I cant personally thank him for helping me out. I hope you all have a pleasant experience just as I did.
Well thank god for auto zone. This store was amazing. My wipers broke in a middle of a rain storm and I pulled in and they had no problem replacing them for me. Everyone one here professional and curtious.
If youre looking for parts for your car they got it if youre looking for brand new wipers they got it and more for a really good price. Recommended. Dont go anybody trying to buy parts for your car they will give you a cheap one and sell it for a high price.
Great store! I went to the store at night. Carlos stopped what he was doing, and helped me. I also, found out new information about my windshield wipers and how to save money! Even better he helped me clean my wipers! Last he is a funny and friendly guy! I recommend when you go to this AutoZone to ask for Carlos!😀😀😀
Fast and friendly service. Flew back to detroit and had all of my power steering fluid leak out. They helped me top it off and steer the wheel to remove all the air! Plus they price match and gave helpful advice!
I had a great experience with Alexis M she really knows her job and would not expect a cash tip from me.
Always happy to help!
Gem of a location. Very helpful staff. Came through for me in a pinch when I developed car trouble after parking long term at DTW.
Went to get a windshield wiper for my rear windshield on an 18 Durango. The employee Carlos came out and attempted to put it on. He broke the arm instead because he didnt know how to put the wiper on. As of now they said they will have a new arm ordered and fixed, so they say. I have the name of a manager and will be keeping in touch. Until then I have no use of the back windshield wiper. And to top it all off, the employee didnt even apologize for the mistake.
Great grey shirt respect and knowledgeable employee makes it wonderful
Brad is very lazy and unhelpful doesnt want to work. Not a good fit
The lady at the counter was really helpful. Store is very clean and bright. Rude customers just walk up n interrupt due to not being smacked in the mouth or corrected when they were young.
I have shopped at AutoZone periodically for years. I bought a used vehicle from a friend that needed lots of love and decided to give AutoZone a whack as its very close to the house. The staff for this store has been very helpful and patient with my needs the past few days as although I am pretty proficient they offered neat ideas for some of my challenges, they also have great sales on well known brands and essentials. Manager was also super helpful and will continue to come back for the many other needs I will undoubtedly have with this vehicle.
Helped right away, got part and was happy to see veteran discount.
Easy access... Knowledgeable staff... My choice for auto parts! Purchased new wiper blades last time there and they put them on my car for me! Cant beat that!
I was helped right away n I left with my headlight working again thanks Danny!
Great customer service couldnt beat the price of all good.
Fast, friendly service. A good place to go when youre having car troubles. Just be sure to bring lots of money.
Good place but always waiting to long to cash out cashiers needed
Excellent customers service. Charles Poynter helped me get the parts I needed and was extremely polite. I was surprised he wasnt the store manager.
Service sucks, called this store looking for a simple fuse and was put on hold for 20 minutes until I gave up...... will take my business elsewhere, management should get involved with this store and hire a crew that wants to work and not just sit around collecting a paycheck
They didnt know what I was really talking about....But the people was really nice to me and everything. I did get what I needed tho.
Awsome service very helpful willing to lend a hand without any attitudes which is always a plus . usally has what u need .
Jim b. Has no business working there. If I didnt go-to the one in Taylor before he would of lost my sale with his lack of knowledge about a simple inner tie rod tool. He literally told me to just unscrew it.😐
Great team at this location. Very helpful. And knowledgeable.
Fast. Knowledgeable. They know where items are. In and out less than 5 minutes. Sweet...
These guys & gals are already to help with your automotive needs!
Very good place to get what we need.
They had what I wanted.
Sometimes theyll have to order certain parts, but basically have all of the parts in stock that youll need to repair your vehicle.
Tom was very helpful, took time to explain what part I need .Also took time out to explain how to order part
That guy that works there Luciano makes things easier and helps you find what you need and hes quick and friendly
My son is getting parts for his vehicle, not me
The staff was nice. I bought Valvoline 5W-20 full synthetic high mileage motor oil and cost me more than $10.50 for a 1qt
Great service fast and friendly ill always be a repeat customer
Benito Guzman Is an amazing customer service member very helpful say get the right part and tools This young man deserves a raise.
I wanted a light installed but guess since im a guy this guy dont do it for u. He explains. I thought these places done it for u. Not this location.
The Cashier, Casey, was very helpful and friendly, Even walked around the store to help me find, The right oil for my car, and funnel, and asked if we wanted a rewards Card, he Thanked Us when we left,Thanks Autozone,For Helpful sales people..🚘
I think His name was Mike and He was very Helpful to Me
I love AutoZone for me as a woman., there are so many things to shop for....this one just happened to not be busy at all...so people go in buy something and see how you like it...
Will not go there ever again for parts, the mo-tards have given me wrong parts on 3 separate occasions! they have zoned out!
Friendly and helpful staff. The man who replaced our battery also pointed out our oil cap had popped off at some point recently and fixed an issue with our windshield wipers.
Order always ready
Got in and out for headlight bulbs. Waited 5 mins or so before any one asked can I help you just looking at the screens. There were only two of us in the store.
Very helpful. Took care of my issue
Good if you know what you are looking for. The sales reps only know what the computer tells them.
Awesome inventory, always stocked making it very convenient when your short on time to make your repairs moments arise and a very knowledgeable friendly staff. Hats off and thank you Taylor AutoZone!
Great people always helpful not the fastest but very helpful
One on one service knowledgable staff helpful
I needed wipers.Young man was very helpful and even put my wipers on for me
Freindly and helpful . No harassment returning a rental tool.
Never has parts in stock at this location, people behind the counter have no idea what they are doing. Guy looking up parts cant spell a thing. Not coming back to this location.
Employees were very helpful
Fantastic service! Great people
Only 1 person would actually talk to me about how things actually work and options for the part i needed,the other 2 would just point and tell me what aisle things were at so of course it waz wrong part so now i have to return them tomorrow but dont even want to go. The one on Vanborn rd is where Ill go next time they take time to actually treat u as a person and talk to u.
Great prices and knowledgeable staff.
Friendly staff. Always willing to help
Fantastic service, even while juggling 20 customers. Thanks guys!
Good selection of auto parts and good prices
Great helpers n friendly ppl