Wonderful store each time I visit employees are so very helpful! Thanks for all your kindness and helpπ
Excellent customer service! The employees are very knowledgeable and helpful. Just purchased a great lawn mower for a great price. Always have what I need in stock.
Friendly, helpful, and always have exactly what we need. I would rather go here than some big box store because not only are the people more knowledgeable, you definitely want to support local. They make it easy because they have everything and theyre really nice. And their little gift selection is cute too- they have a lot of Michigan themed items.
I was greeted immediately upon entering the store. There was no waiting at the key kiosk and the main register. Everyone was nice and super helpful
Always have what we need and was pleasantly surprised to see suet on sale.
Today I was in there getting screws for my moped.Employee Devin as usual was very helpful knowing where to go to find what you i needed. I give four stars instead of five because I was told today not to bring my moped in the store when I need screws for it but you mean a whole lot of walking back and forth a long distance.
It was a beautiful experience everyone was friendly and showed me what I was looking for. If I had a question about something and they didnt know the answer they would get in touch with someone who could help me.
Great place to find things for working around the house .
Needed table fans. Called first. EXCELLENT customer service. Told they had some. Headed over. Easily found, thanks to instore staff. Not only had fans, but had my favorite Vornados! Got two. Cant beat this place for location, prices, selection or service!!!
The staff here are very knowledgeable and will help you not only find what you need for whatever diy project but will even give you tips and pointers on how to do it fast and correctly.
Awesome service customer service and has what I want to buy.
Service was Great here. But Prices are kinda high.
Usually find what Im looking for when I go there and the people are very nice, kind and Considerate and looking out for you and what you need
Got paint from here and I have to say I am impressed with the young man that helped me. He worked hard at color matching some paint from 10 years ago and nailed it spot on. A big Thanks to him!
Clean store and helpful staff. This store has a great variety of products.
Okay, had what I could use, not exactly what I wanted
Clean store and very helpful and friendly staff!
Very convenient, employees helped me right away, and greeted me right away. Didnt exactly have what I was looking for, but found a great alternative. Thanks for your help!
Wonderful Customer Service just wish I would of looked at the date on the Coupon π
Courteous, helpful, knowledgeable staff without seeming invading or pushy. Pleasure to shop here.
Great helpful staff. Good prices and well stocked
Didnt have what I was looking for, did have other things I needed...
This location has been in business for years!!! I find everything Im looking for when I visit keep up the good work
This particular Ace, (Ecorse & Pardee) NEVER has what I want. I am NOT EVER going to bother going there again, because I always end up going elsewhere for ANYTHING hardware wise I need!!
Stores always clean staff is very friendly would recommend this hardware store to anyone
Ace hardware, has just about anything you need.
Cashier and guy stocking were very professional and helpful whoever that lady is on the floor was quite rude and unnecessarily loud. Longtime local customer i wont be back as long as shes there.
Its a nice quick place but the help doesnt always know there products in the paint area you need to train better in that area and put more help on the floor
Nice place to get what you need fast
Great people, great service very very helpful
Always love an Ace run. You pay a little more, but the size of the stores makes it much more convenient for quick runs. They also always have knowledgable staff ready to help with just about any question you throw at them. Their rewards program is pretty good. You get a $5 reward for every $250 you spend. Additionally they send 5 off 25 coupons frequently, and I just received a $10 coupon for my birthday. 10/10 would recommend.
It is a really nice ace..friendly staff
Always clean and helpful representative one if my favorites
This old lady cashier was completely stuck up and refused to help me.
I wanted to purchase some soil that was in the garden center and they said it was closed because they were closing in 45 minutes. They lost my business to Lowes I guess from now on.
Great staff. They have tons of products for your home care needs. Good prices. Very helpful.
Made an online order. Went to pickup and was in and out in less than 5 minutes!
Great employees, no military discount on sale items
Very helpful tell them what youre looking for and they help you out so you can get the heck out of there
Great customer service, Clean and everything is easy to find and if they dont have it they will order it for you and call you when it arrives, love this location been coming to this store since it opened up! Everyone is always so Friendly here!
Had just what I needed
Perfect neighborhood hardware/ everything store.
Customer Service Employee Noah went above and beyond when I visited today (1/20/20). He saw that I was looking around for things and asked if I needed help 3 times (I WAS in there a long time!) - he quickly and knowledgeably answered questions I had, and was very pokite. I made a point to find the manager before I left so I could give him a formal commendation, which she really appreciated! Very good experience here today, mostly thanks to Noah!
Good People work here
Always great.
They had what I needed but it was a little more money then I thought it was going to be. Got it anyways. It was a five gallon bucket with lid.
Hopefully the customer service is better than the phone service. Canβt stand talking so polite to someone and saying thank you so much and before you can finish your sentence the lady just hangs up on you. Smdh
Nice clean well stocked store
Very helpful ladies
Friendly associates, good prices and variety, with lots of stuff actually made in U.S.A. Beats Wallie World for your hardware supplies anyway.
Great Lakes Ace in Taylor is my go to hardware store. The staff is Always Friendly and courteous, especially during this pandemic were experiencing.
Great all round
Very nice employees, well kept store, very easy to get things you need
They have what you need at a fair price.
Nice hardware store
I like this location. People friendly and helpful. Usually has what i need. Prices seem fair. Like it better than the big box retailers.
Nice place I was pleasantly surprised at the quantity of those small parts drawers.
Very helpful &patient staff. Ty
Personal service in the store, big enough to get what I need, small enough so it doesnt take all day. On line ordering with Curbside Pick up a bonus.
Very helpful and had a hard to find item in stock
Good service. Good social distancing
They always have what your looking for .
VERY CLEAN. AND ALWAYS HELPFUL!
Very easy parking, quick in and out for almost anything you need...paint, keys cut, lawn supplies, cleaning supplies and so much more.
They are another of Taylor Mi biz that is not concerned about covid -19 allowing customers to go maskless and ignoring social distancing
Great place to shop
Great local place for most hardware needs without making the trip to a large warehouse store. I enjoyed that the store has friendly and available staff to help me with my needs, getting me in and out with what I needed efficiently. My only complaint would simply be that being a smaller store means a smaller selection of some things such as tools but they have most of basics.
Good service
I went to purchase a $300 grill and after standing outside for 30 minutes the associate who assisted me was rude wouldnt come within40 ft of me and refused to check other locations after telling me everyones sold out, we wont ever be shopping there! Went to home depot and got my grill.
Employees are always so polite and helpful
Its a convenient store thats been in Taylor for as long as I can remember. Its a bit pricey on some items, however the helpful & knowledgeable staff keep people coming back.
I had came in today to get paint brushes and the Lady waited on me right a way after asking me what I needed, etc. I said Thank you very much because of how polite and knowledgeable she was.
Best store and staff.
Awesome place to get made in Michigan products and quick home needs. Great place to find in and out quick hardware items without going to a big box store.
Love this place, great products and service!
Great place for hardware and other household goods. You get great help from the staff and the prices are like a small town store
Ive been shopping there for many years. They are a great fixture in our community. We a lucky to have an alternative to the big box stores.
Great seasonal deals. Plus they have lots of odds and ends like nuts and bolts.
Shout out to gary...thanks for all your knowledge in plumbing
Had what i needed right in front of my face π
Good people. Ace has what major stores wont. Carry.
Awesome people
Ace, the helpful place. Has a lot to offer. Nice local parts store. Convenient.
I looked online and found a spa fuse I was looking for. This location popped up and said instore pick up available today. Headed to the location with the fuse in hand, walk in and ask the front counter if they carried the fuses instead of roaming around the entire store. The check out guy seemed unsure but recommend an aisle, another young lady walked up and confidently said we donβt carry those. I mentioned the in store pick up being available today online. She replied with you have to order it and it will come Thursday. She answered so quickly and confidently my boyfriend even said, she knows what sheβs talking about huh? Discouraged I left the store, walked to my car and ordered the fuse. What do you know, it said in store pick up expected TODAY. Walked back into the store scanned the aisles and what else do you know i find the fuse within a minute. I went to the front desk with the email confirmation and fuses. I essentially pulled my own instore pick up order. I mention how discouraged I was in the customer service and the woman didnβt quite seem to care. I would not recommend. A simple check of the fuse aisle by the staff would have sufficed if there was incertainty, but instead she pushed me out the door with her βwe donβt carry thatβ response and all along there was one on the shelf, clearly meant for me. Thanks ace hardware for nothing. Donβt worry Iβll do your job for you. Moral of the story, try to find what you need yourself, even if staff is unsure, theyβll still confidently send you in the wrong direction.
Nice store, close to home clean and friendly staff!
Ill go here for smaller jobs, love this place!
Convenient, friendly staff, high prices. Since the switch from ACO to ACE the prices have risen. They could have given it a better layout too.
Always have that 1 thing I need
Working here from out of town walked in to the store ask where the items I was looking for were in the store and was ask to put a mask on I didnβt have one so they tried to give me one well I walked out and went down the road a few miles and spent over 500.00 dollars in a different store I wonβt be back you must not need the business and the last time I looked governors donβt make laws the state representatives do and I wasnβt breaking the law
This is one of my favorite stores they always got things on clearance store very helpful when you go in there I live really close and I very much enjoy going shopping and hearing getting things I need for my home
Willing to help love them when I have a hunny do list.
Always friendly and fast. Way better than the big box stores when you need a hand.
They have what you need and if they dont they tell you where to find it
Nice corner hardwood store. Employees are always very helpful.
Nice clean well stocked store, but if you need help its wheres Waldo?
This store is not your average hardware store. Excellent staff, very helpful every time Ive been there. They are very friendly and go out of there way to help with whatever I need. This is the only hardware store I plan to use.
Great place to get what you need excluding lumber
Always a good place to check out and found if you need chip keys made; they are probably 1/2 whst dealer would charge.