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Storage Rentals of America
25440 Pennsylvania Rd, Taylor, MI 48180, United States
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Storage Rentals of America
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Ro
Review №1

I needed a storage space for my new trailer. I am not good at maneuvering it yet but the guys there help find a spot that I can easily get in and out of. I really appreciate theyre patience and friendliness. If youre looking for storage definitely give Storage Rentals of America a call!

Ro
Review №2

Decent pricing. Great customer service by employees. Would definitely recommend to a friend.

Ch
Review №3

The people in the office are friendly and helpful. When I needed to change to a different location on the property, they were accommodating and helpful. It was even easier than I expected. Im very happy with the service I have received.

An
Review №4

The guys that run this place are fantastic to deal with. Great customer service and ver knowledgeable. Prices are fair and property is well maintained. I would highly recommend SROA!

Ly
Review №5

The grounds are kept clean. Storage unit itself was clean, easy to get to. Definitely feel safe keeping my belongings here.

An
Review №6

Good move in specials. Nice property and great staff.

Es
Review №7

Very pleasant woman, Jamia, assisted me. She was friendly and efficient and assisted me with some concerns I had about the business hours and access times. THANK YOU JAMIA!

Sa
Review №8

The staff is exceptionally friendly and polite 🥰 my overall exp was a ten 💪🏾 I recommend this storage for all your needs big and small.l Thanks SOR for this best experience I’ve had renting a unit😘❤️

ra
Review №9

Rv Spaces are to close together and hard to navigate thru the lot with a larger rv

An
Review №10

Very friendly and professional staff.

Ro
Review №11

Very accommodating and polite customer service. Clean spaces as well.

Br
Review №12

My ex stores his old car here, and Ive asked them to stop calling me about his late bills..more than once. This business should do more of a background check, and grounds keep amongst there customers. To make sure if there late so many times, take serious action, instead of calling me about it. Toss out junk, like I had to.

To
Review №13

Update 6-17-21: I no longer recommend this place. They’ve raised rent on me THREE TIMES within the past year and without reasoning nor improvement to facilities nor services. When I got my rental unit from this place last July, yeah they were great, friendly staff, etc. However, this does NOT excuse continually jacking up the rates for no other apparent reason than plain greed.Original review 7/2020: Very friendly and helpful staff, I would highly recommend them to anyone for their storage needs.

Je
Review №14

My pop up camper was stolen from this facility. They were supposed to have 24 hour surveillance but supposedly the gate camera was broken and I was never informed. They called to see if I was still renting from them because my spot was empty. I always pull my camper in and out and in three years I have not received a phone call to see if I’m still renting because my camper isn’t parked there for a short time. I did not once receive an apology. They told me to make a police report and asked if I still wanted to rent because this month’s bill is due. STAY FAR AWAY.

La
Review №15

Latasha and Gary are amazing!!! They greet you with a smile and a handshake. The office smells amazing and they even made me coffee!! They have everything you need for your storage so if you’re in the area come on by. Even if you’re not in the area, it is worth the drive. PS I am new in town and they helped me feel welcome and relaxed. Thanks guys !

to
Review №16

Tasha is so sweet. She provide me with good customer service. The office smells and looks great . Gary open the door with a smile and shake my hand . He offer me a water and candy. Gary show me a unit for a good price.Thanks Tasha and Gary

Da
Review №17

If they werent so greedy and raising the storage fees all the time, it would be great. I spoke with the manager 3 times, the first time they completely forgot who I was after being a client since they took over. Last month got a note they were raising rent 18$ when every other 6 month rate raise was 10. They show no loyalty to the regular clients. There is no overhead and you provide youre own insurance. Just a typical Taylor business.

Fr
Review №18

Dont shope here new owners raises rent.and no outside insurance.lot theft in there.mgr shady too lot old peoples get ripped off llike junk yard rat infested yard

Da
Review №19

Came into the store to put somethings in storage, Kyle was very helpful and detail about the leasing and also helpful in helping me understanding the prices. This was literally my first time putting some stuff in storage and Elaine was very helpful with equipment usage and showing me a few good choices in locks. I would recommend anybody to come into iStorage if looking too.

Ga
Review №20

The staff was very friendly and helpful. The units are clean and easy to access. Good location on Pennsylvania Rd. We would recommend Storage Rentals of America to anyone that needs storage.

To
Review №21

Great place! Latasha is very nice and sweet. She always provide me great customer service. The office is so neat and clean. Highly recommend this place.

To
Review №22

Latasha is so sweet. She always opening the door and she always greet me with a smile . Always nice when I come in and pay my bill. Great customer service! Will recommend everyone to come here!!

Zo
Review №23

I highly recommend this storage space! It was very clean, neat, check and check out was extremely smooth. The customer service is EXCELLENT! Shout out to Gary K for taking such good care of me when I came in!

Sh
Review №24

Move in process very easy. Property manager Tasha was extremely helpful.

Ch
Review №25

The gate has hours that it will open, and hours that it simply will not. My storage locker, $56 dollars for a closet sized unit, was ransacked by mice. Luckily enough for me I have all my belongings inside of said unit packed in storage bins. But keep that in mind. Also, very limited lighting.

Da
Review №26

The ladies was so nice. Opening the door, They even offer me a cold ice water. Great service ! I been here for 1 year and have NO complaints .

Ja
Review №27

We needed a place to store half of our house while we moved into an apartment while our house is being built, and CubeSmart was the best option for us after shopping around. everyone at CubeSmart is very friendly and informative when asking questions. one of the biggest deciding factors of going with CubeSmart was the location to the proximity of our apartment and where our home is being built, along with the sizes they offer.

Je
Review №28

New company. 3rd company to own this location in 5 years, each time my rate went up. Had to move to Public Storage were I am now saving 45% each month for the same size unit.

sh
Review №29

This experience was fantastic from start to finish. I was out pricing storage units, stopped here and didnt bother checking any it others. Their customer service is top notch and shout out to manager Gary K . His patience, knowledge and conversation was the reason I didnt look further. The units are nice, clean and property secure.

Ja
Review №30

Gary K. is a prince of a man. He provides personalized service on first name basis and tries to accommodate the needs of tenants. I am only getting to know Latasha, but she seems much the same so far.

Te
Review №31

Who was and still is the best!!?? DOMINI THE BIG MANAGER in charge @ this Cube Smart location. She ALWAYS went above and beyooonndd..Cookies and Coffee is just a pinch of providing customer service. Whenever you entered the store she greeted you with a smile and opened the door for customers. When you had a question, needed info about a unit or just to stop in and make a payment, Domini ALWAYS made me feel welcomed! I was a long time customer and will be moving my belongings now I won’t be greeted by her lovely smile, great customer service and elevated heart that went into taking pride in your company. She will be truly missed and we will see if the property can remain @99% with her not contributing to that factor anymore!

Da
Review №32

I have been here at the facility for over 3 years and the staffing has always been caring and professional. I highly recommend this facility, the management and cleanliness is fantastic. I have really noticed some vast improvements to this property this past year, with remodeling and staffing. And I am very satisfied!Thank you!

An
Review №33

Great customer service. Latasha is so nice and sweet. She open the door, she did everything to make me feel welcome.Thanks

Li
Review №34

Ive had a storage unit here for 5 years. The customer service has been excellent. I would recommend to friends and have no problem giving 5 stars.

Wi
Review №35

Latasha is so nice. She gave me a water and open the door. Very nice and friendly. Great customer service

Ta
Review №36

This is my first time using storage. After searching around I found Cube Smart was the cheapest. In fact I chose a bigger unit because of the price. Being able to drive and pull up to your unit and unload/load is the absolute best. 😁 Guest service here was excellent. The staff was kind and answered any questions or concerns that I had. Last but not least the units are very CLEAN. I would definitely recommend CubeSmart.👍

Pi
Review №37

Not at all the best storage facility . Not 24 hour accessible. The land itself needs some tough tlc. The dark skin chunk cashier or clerk or whatever isnt so likeable. Needs to be updated in many ways. It looks like a junk yard. Tasha is nice

An
Review №38

My trailer was stolen. I was told the cameras are for office use only. It had been only 3 weeks they told me cameras didnt go back that far. Thats what a regional person told me. They said if I didnt have insurance theres nothing we can do. I thought I was paying for secured parking. I dont care about that I just thought since they are supposed to have cameras they could see who stole my trailer.

Ch
Review №39

Fast and friendly. Multiple fun conversations while looking for the right unit and filling out the paperwork. Units were all clean and cameras well placed on the property. Good prices and deals as well.

Re
Review №40

Tasha is so sweet. She gave me cookies and a water . Gary gave me a storage unit for a great deal. They gave me great customer service. Thanks cubesmart

Ma
Review №41

Gary was Absolutely amazing! The service was awesome and his spirit was phenominal. I would recommend anybody to go there not only for the price and service but also for the fellowship.

Ar
Review №42

Great Place... Been with them off and on for two years... Great management... If I change storage they always have it available... Very grateful...

Ga
Review №43

Not sure who the new woman is running the counter but shes very rude and inconsiderate. After changing my gate code and removing my 24 hour access without contacting me. I called and was told because of a new system that they switch to but was assured the problem was corrected but after finally visiting this location I was told by the rude woman that she removed it and that the phone calls I made never happen even though I have a recording. Since this is how this establishment runs now I have closed my account and went somewhere my business is appreciated.

Je
Review №44

I had the best experience at Taylor - CubeSmart. The staff was professional, very friendly and helpful. They made the storage sign up process effortless by letting me know what information was needed prior to my arrival. Thanks again!

Ha
Review №45

Latasha is nice and sweet . She got me what i needed. Great customer service !

Go
Review №46

Best cubesmart in Michigan!!Latasha is so sweet and nice. She provide me with great customer service and got me a great deal. She greeted me with a smile and also gave me a water for this hot day. Thank you Tasha and cubesmart

Jo
Review №47

Domini was extremely helpful in several ways! Helping me get into a unit, a lock and even helping me with an app! Very nice folks!!!

Th
Review №48

LOVE THIS PLACE! FRIENDLY & PROFESSIONAL PEOPLE....CLEAN UNITS.....VERY INFORMATIVE AND HELPFUL.....EMPLOYEES GO ABOVE & BEYOND NORMAL EXPECTATIONS......GREAT RATES AND SPECIALS TOO! THANK YOU ALL SO MUCH FOR ALL THAT YOU DO!

Ro
Review №49

Outstanding customer service and staff on site. Everyone made me feel welcome and worked hard to find the ideal space for my RV. Property is secure and clean. Keep up the good work!

Ke
Review №50

This place has really cleaned up under new ownership. Great staff who take time to explain everything. Clean,secure, and week lit lot. A little tight in spots with a camper but do able.

Mu
Review №51

Ive dealt with storage places for years and this is one of only two places where I liked the staff, very professional, friendly and very good prices compared to other storages. I definitely recommend this place.

R
Review №52

I am reviewing on my initial interaction til move in day! I worked directly with Joshua, and he is very professional and has good customer service! The cube was clean and no issues for my move in!!! Happy with services so far!!! Thank you!

Ji
Review №53

Latasha and Gary was great. They got me in quick and for a good price.

Br
Review №54

Great customer service. Latasha gave me a storage unit with a low price...so nice and polite too.

da
Review №55

Gary was awesome and was great at making sure everything was set up and good to go!

Be
Review №56

Ive been with them 8 months now and have just got my third parking spot there for my trucks. the staff is great and always helpful with a smiling face. at this time I would never think of storing anywhere else.

Ja
Review №57

Great customer service with a smile when you walk into the office.i came in to make a payment and latasha and gray were very prompt on handling my payment.

Da
Review №58

Staff is always friendly and there to help with all questions and needs, facilities are clean and well cared for, never an issue, keep up the good work.

Mi
Review №59

Gary and Tasha was great, the customer service was great and they were very helpful in getting me set up.

Am
Review №60

Domini is always helpful and understanding. She has a great personality and always has a smile on her face when I come in! Thanks Domini for the great customer service!

Da
Review №61

I didnt write the last review, it is a fake review, nothing happen like that at all, seemed fake friendly. I been there a year and just like the other review that said the code was changed with out consent as well as opening a Google account with out my authorization to post review. I found out about the fake review opened in my name when I went to look up the number on Google to call them back and I seen it there. No water given to me, I was ok with the place now Im not happy some employee opening an account in my name posting a fake review. Lawsuit

To
Review №62

Tasha and Gary are awesome. Friendly beyond expectation. Offered water and cookies.😀😀😀

Br
Review №63

Been storaging here for a while and have no complaints. Staff seen nice and friendly

Da
Review №64

Got exactly what I needed for a good price. Josh and Domini were very helpful and knowledgable. Great customer service!

Ba
Review №65

Great customer service. Best place in town

Ju
Review №66

Really friendly place! The Manager on duty was really helpful! I definately recommend this place to anyone!

Me
Review №67

Great staff!!! Dont care how they leave the gates open alot. And it seemed to take awhile for them to repair the gate.

Sh
Review №68

Very helpful, I needed storage on short notice.

ro
Review №69

LaTasha and LaTaurus are very sweet ladies.LaTasha always provide me great customer service. The ladies offer me a water and i was just stopping by to play my bill. Thank cubesmart for all of what you do.

Me
Review №70

Best prices around and great customer service

Ro
Review №71

Gat was open for 8 days upper management not professional management company fly bi night upper management take u money n dont fix notta shame on cubesmart.gate open again for how many days??? Gate open again no concerns about fix it right last time 30 days .I complain n get rate increase .all customer should get free month for upper management not car about customer.not raise rent time move now no outside insurance.lot water damage here .big joke when rains

Ad
Review №72

I love dealing with this cubesmart specially when i talk to Domini she’s the best and very great customer service 10 out of 10 star for domini.

da
Review №73

The automated phone service was notGreat, but the young lady at the Taylor facility is AMAZING!!!!!!!!!!

Mo
Review №74

Parked my car here for three months. Got it back in same condition. Paid less than $ 100. My recommendation for long term parking is to unplug the battery and cover the car to protect it. Detroit international airport (DTW) is very close from this area. Using Uber will cost you 14-17 dollars to go to the airport, which is not bad at all.

La
Review №75

Storage Pros Taylor has been a wonderful and trusted place to have my precious belongings. Initially I thought I would only need Storage Pros for a few months, but it became more than a year. They are always so concerned and professional. I also like the fact that they send me a reminder email notice as well. Storage Pros was a referrel from my family. They have also and still to this day store at this facility and would use no another. I would recommend this location and company to anyone needing to store a few items or an entire house full. They take care of your belongings so well and the prices are more than reasonable for any size unit.

Ke
Review №76

Great customer service and great people👍🏽

Pu
Review №77

Great service! Awesome people

co
Review №78

Great customer service! Got me a parking spot last minute.

Kr
Review №79

Just rented a unit, havent even used it yet but I can comment on the fact that the front desk staff were very friendly and welcoming and the unit/lot appeared clean and well-maintained.

De
Review №80

Gate been broke for over a week! Not good for a secure storage place.

De
Review №81

Great Price. Helpful Staff. Facility is clean and secure.

Mi
Review №82

Property manager here was very welcoming from the moment I reserved my unit. It was done via 1800 number and immediately after reserving I received a call from Domini! I could tell she had a beautiful personality as I could hear a smile as she spoke to me. I came in and she was everything I imagined her to be and some. She walked me through from the unit to renting a truck and was even able to sale me a lock haha. Needless to say this is a place Id recommend to anyone who needs a storage unit! Thanks for making this out-of-towner feel right at home!!!! Great service and with a smile!

Ki
Review №83

Currently renting storage space at the Pennsylvania Rd. location in Taylor, MI and have been pleased. It is convenient and is addressing my storage needs and the customer service is pretty on point.

Jo
Review №84

Gary was very professional and friendly . Great experience. Highly recommended this location!

Er
Review №85

Good dry and climate controlled place to store your goods.

An
Review №86

My stuff was in storage here for two years customer service has always been fantastic and the only reason they get one star is when I removed my items from storage I was missing stuff . My unit has always had a lock on it and rhere were times they cut mynlock because I was late paying it and put their locks on . So there should be no reason for my antique wood table to be missing . I feel it was someone at cube smart !! Im filling a police report ! I dont suggest younstoryou your stuff here if u want to keep all ur belongings

Ka
Review №87

Latasha and Gary are great! Great service!!

Ka
Review №88

We needed to find a more comfortable fitting space for our camper. Mr. Krupczak formulated a list of open spaces. We chose a favorable space and Mr. Krupczak worked his magic and within minutes we switched spaces. Gary Krupczak is the type person you want to handle your needs in a storage facility. Extremely personable and easy to work with. Highly recommend Cubesmart.

br
Review №89

HAD A VERY GOOD EXPERIENCE AT TAYLOR STORAGE PROS THEY WENT OVER AND ABOVE TO MAKE SURE MY ACCOMADATIONS WERE MET AND I WAS HAPPY THANK-YOU SO MUCH

Br
Review №90

Very clean unit, awesome customer service. I Highly recommend!

ja
Review №91

Overpriced but helpful staff

Er
Review №92

The service is great, very professional, i couldnt ask for better service

Da
Review №93

Changing codes without telling you or with out authorization. When bill is current. Poor communication

DJ
Review №94

Nice place good prices

da
Review №95

VERY high prices..no good people

Il
Review №96

Josh was very helpful. Thanks for the service.

Ry
Review №97

The staff are very professional to work with and the rates on the storage unit are great! I also rent Penske trucks here on a weekly basis and actually prefer to work with this location over the main Penske office!

Ja
Review №98

Staff is very nice and helpful

Ry
Review №99

Great customer service.

bi
Review №100

Great staff, good rates, very secure

Information
42 Photos
100 Comments
4.5 Rating
  • Address:25440 Pennsylvania Rd, Taylor, MI 48180, United States
  • Site:https://sroa.com/storage_units/michigan/taylor/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
  • Phone:+1 734-292-4006
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Cold storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–2PM
  • Saturday:Closed
  • Sunday:9AM–4PM
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