These guys were awesome Juan was super awesome. Helped me patch both my tires in a very timely manner. Thank you gentlemen definitely will go there again for future business.
Recently because of work pressures my wife stuck me with getting her AC fixed in her 2010 Ford Escape. We have been going to Jones for years and she has always been so Happy! I can see why now. The First day they were really backed up and that is always a good sign to see locals so busy but they said come the next morning. The next morning they took me right in and by noon they had her all fixed up. Price was as expected (not much you can do there) but the service the smiles and how friendly they were was top notch!! Never hesitate to go see these guys as they know how to be honest and take Care Of You!
So I was introduced to these guys a few years ago by a friend after she heard about my bad experience with 3 other shops within a year. My favorite thing about this location is their mechanics, they have all been very friendly and helpful. If you dont understand something they take the time to explain it so you do, but not in a way you feel like they are annoyed or better than you for not understanding. They are helpful even when calling to ask random questions about your car, I havent ever felt like I was a burden when calling. They will even explain why something is the cost that it is, loved this. Its a very welcoming and safe place personally, I recommend them highly.
We run multiple companies and multiple vehicles through Jones Complete Car Care for the last four years and have never been unsatisfied. This truly is one of the best automotive mechanic shops out there. I love this place because I feel like they are always honest and reasonable with me. They always get the problem taken care of and communicate with you as well, and lets not forget they are always on time and are not like your typical automotive mechanic place that tells you it will be done in a day and you dont get your vehicle back for 2 weeks you will never have to deal with that stuff with this place. Very good customer service and work. I highly recommend Jones Complete Car Care to everyone. 5 ⭐⭐⭐⭐⭐ all the way everytime.
Best place for oil changes! They include the filter and tire rotation in the price. I get the full synthetic high mileage oil and pay $80.00 with everything included. They are friendly, honest and very fair!
Amazing service!! I’m from out of town and I crash landed right by this place (fortunately). My rear control arm snapped Tuesday night and I was back on the road Thursday afternoon. Incredibly smooth and easy experience overall!
Excellent customer service, honest and open communication, and fair pricing. I was very satisfied with the work done on my car and will be returning in the future.
These guys did a very extensive pre purchase inspection on van I was considering buying. They gave some good advise. I will come back for future services.
Gotta gotta check it its a wonderfully serene place
This place is amazing and has the best customer service, I have ever experienced. 10 stars all the way.
Its originally was going to be a five star review I took my car over to Jones they diagnose the problem and got right on it told me the job would be a few hours it was at 9:30 a.m. around 1:30 I called you see where it may be sitting was told it would be done around 3 or 4 p.m. I was a little shocked that it took pretty much the whole day which knocks down one star I show up to get my car at about 4 p.m. car wasnt ready yet that took it down another half star when I did get my car I was pretty happy when I pulled away it seemed to work was done however now I have a rubbing sound as if my break or something is rubbing around the tire that the work was performed on after calculating in The time Factor and now Im going to have to return my vehicle this is my first experience with this shop therefore its now a 2-star review..... I am hoping when I contact them Monday morning they get this in and they get it fixed properly and in a decent amount of time if so Im willing to change my review if not then I will drop it to a 1 star not the way to gain a customer that puts trust in you to work on a vehicle.... UPDATE..... I was able to get my car in Monday after work they pulled it in and was able to fix the problem funny little plate in the wheel that was rubbing or something like that obviously Im not a mechanic and thats why my car went to Jones not only did they fix the car but I didnt get a chance to get back on here to update my post and was reached out to by Colton by phone I felt that way very respectful they honestly care about their customers and have proved themselves not just as a mechanic shop but a place you can trust that they are looking out for what you spend on your vehicle
The men are so helpful and kind.
I have used these guys for years. Lyman is amazing. How many mechanics video the problem? They were only seeing me today to diagnose. They actually fixed it for me within hours. I feel very blessed that they were able to make my car safe in a few hours for a very reasonable fee. I wish i could post the video. 3 broken motor mounts. Perhaps they can put it up.Thanks guys. You rock integrity well.
Usually good work. They are up front with you about what they can and cant work on. Prices are comparable to dealers and easier to get appointment with. I use them because they are smaller business and in my area.
My experience with Jones Complete Car Care was super positive. I called them to schedule an appointment because my car was overheating. I had already had a stressful day, and as a young girl in a new area, car problems terrified me. I inevitability started crying to this poor guy, Mike, on the phone. Mike and the rest of the team were so kind to me and tried to make the experience as painless as possible. We were even able to get a good laugh out of my embarrassing breakdown on my first call. I never once felt like they were taking advantage of my ignorance regarding cars, and they were very honest about what work they recommended. I cant thank them enough for everything they did to help me! I would highly recommend seeing them next time you are in need! Thank you!
I have been coming to this shop for about 6 years now I live very close to the shop so when I have car issues its the closest safest place for me to go. Ive had to leave multiple cars over night over the past several years. They always lock my car up safe over night & thats a great thing to know my car is safe. They have always done excellent oil changes on my daughters diesel engine. Definitely the most trusted shop Ive come across in the valley. I give them 5 stars for working hard to establish a long lasting trust worthy relationship with their customers! If I ever had any issues they addressed them immediately and made things right and thats very respectable! 😁🙏
Terrific service, terrific people. Lyman and the team took care of the problem with enthusiasm. I highly recommend them.
Im very glad I found Jones Auto Care. They are very good, quick, friendly and charge reasonable fees. They usually outperform their promises and are friendly with great customer service. I recommend them.
Fabulous service as always 🤠
A ball joint failed and my wheel came off, leaving me stranded in West Jordan on a Saturday. The tow truck came fast (who may or may not have been affiliated with Jones), which was great because my car was blocking traffic, and they fixed it the same day.The tow was included in the final bill, which was very fair, and they may have even stayed late because I got a call after their closing time to let me know my car was ready.Get your ball joints checked, or at least be lucky enough to have one fail near Jones.
A little more pricey for an oil change but they were quick, friendly and efficient
Jones complete car care takes good care of me every time. I feel like they really value my business and I trust them completely. They have been my car shop for at least 12 years.
Great service as always, fair pricing and speedy service. Wont go anywhere else
These are our car guys, we trust them, they do great work at very fair prices. Would not hesitate to go back with any need or refer them to my friends & family.
After bringing my wifes car to Ford dealership multiple times within just a few months, and the car continuing to break down, we decided to bring it to Jones Complete Car Care as we have heard so many good things about them. And Im glad we did! They are now our go-to for anything related to cars. Ethical business, great price, prompt service and very professional & friendly staff. Finally a car service shop that we can trust! Highly recommend them!
I just took my 88 yr old mom to get her admissions done and they treated her like gold! These guys are great and we were able to pick the car up and hour later even though they were jammed. All of the front desk people had on masks and they were behind a plastic shield. So - all good here!
Great mechanics, my go to guys.
Always come here when i jave anything wrong with any car and they always are able to figure out what is wrong and fix it. I always recommend them over other places because they are the real deal.
Awesome service, quick, I was done and home in less than an hour from my appointment time. Thank you!!
These guys have been my mechanics for years and probably will be for life. They are so honest and so good to keep me informed of what is going on with my car. They let me know the price before they do the work so there are no surprises. I will always recommend them for work to anyone who asks!!
I had my 06 Chevy van towed into Jones Complete Car Care on a Saturday got there around 4:35 with no brakes unfortunately my men had drove the van till they pushed the Piston right out of a caliper so when I said no brakes I mean literally no brakes Jones contacted me on Monday which is exactly what I expected gave me a price and told me it would be done on Monday and guess what my van was done on Monday 4 less than what I was quoted I was so happy I did a little dance on the floor there .They replaced the caliper, replaced the rotor that we had destroyed and then all the brakes on all 3 wheels and I was thrilled with the price I was thrilled with the customer service by both Lyman and Colton and these are my car care guys now. Thank you very much Lyman.
Always a good experience with the service at this place. I highly recommend
The only place I trust to take my car. The staff is always amazing.
Came here for emissions, all the staff was very helpful, friendly, and professional. Will be going next year.
Good customer service, I always go to them.
They always get me in the next day. Very friendly
Exceptional service. I drive 40 miles to have my truck taken care of here.
Jones Is the best repair shop for automotive, tires, and other needs for your vechile. The staff is friendly, professional, and attentive your concerns. Thank you.
Very unsettling experience with pricing. They tried to charge more than they said the price was (the same price listed on the wall) then when I pushed back and said they had to charge the price that they were advertising he said fine then just added a fee that brought the price up to the higher price he tried to get me to pay before. When asked what the fee was for he didnt have an answer. Dont trust this place.
Great prices and customer service! Love this place!
Friendly, helpful, and accommodating!Was recommended to this shop by AAA when my car died on the highway. Ultimately, my transmission went and I had to scrap the car. They did not charge me even though they invested the time to inspect the transmission. I needed a week to the scrap the car and they were both accommodating and friendly about it. Great service!
I came here to have air put in my tire. They ended up pulling the tire off and patching due to a nail in my tire. When I went to pay they said no charge! They blessed me today, and in turn when we need tires, which my son does, Im having him go here! I really appreciate them so much! This truly was a blessing God working through them to bless me today. Excellent service!
Weve been going here for years - they are great!
Great service and super friendly staff. I highly recommend!
These guys are always fair and honest in their assessments on what needs to be fixed on your vehicle. I have never felt like they were trying to up sell me on anything I didnt really need.
Its rare for me to give a 5 star review, so this one is important!I spend an inordinate amount of time in auto shops in my opinion. I choose to do more regular (every other month) service on my vehicles, instead of one big and costly service. So, instead of spending $1000 for a major mileage service, I space them out over the course of a couple months.We have taken our Volvo to Jones (was Anderson) for a couple years and Ive been pleased with everything. In 2014, we had both front struts replaced. In 2016, we had our radiator replaced at a different, closer shop. That shop indicated that part of the front left strut assembly was placed incorrectly, causing noise. Jones jumped right on this after I called. They got me in on my schedule, determined that was not the issue, yet warrantied the work anyway, replacing both struts for free.Nate called me a few times to give updates, which is really important to me. He and his team are great to work with.
They were so kind! I was so worried that the cost to replace my radiator was going to be crazy and that it might be a bunch of other issues. Nate took care of me, so nice and I didn’t feel pressure to get what I didn’t need done. I will definitely be coming back to them for anything with my car. I hate paying for repairs but this time it didn’t suck so much. It was so easy to pay them for the work. There are other repairs needed for my car and I will be giving them my business. Thank you!
Friendly people, always helpful, used them two times now. Two different vehicles and Ive never left feeling like I was taken advantage of, will continue to use them for all my automotive needs!
Always have grate service there . I would always recommend them .
Brought my vehicle in and gave a full description of what provoked me to bring it over. They replaced a hose that I never felt or saw any problem with personally. They also replaced my oil cooler. Which they said was still working but would go out in the future. Meanwhile I got my car back however many hundreds of dollars later and it still had the same issue. Also turned out the details that I described to them wasn’t anywhere near they work they did. And they gave me my vehicle back extremely low in coolant after charging me to add coolant and replace the hose. Not worth the money, time or trouble. Would recommend looking elsewhere for help.
I brought my car here for repairs and was incredibly impressed by this company. The staff is friendly and knowledgeable, they provided quality service in a timely manner, prices were fair and I genuinely believe they are a company you can trust. The check engine light came back on after one day, but they let me bring it back in without charging another service fee, showing they take pride in their work and really do want to get the work done right. I highly recommend this company and will continue to bring my car here for all my auto needs.
I cannot say good enough things about Jones! The price is amazing, they are speedy and can work on a deadline, and they really have some amazing customer service. I will definitely be coming back here! I got my windshield wipers replaced, tires rotated, lights fixed, and oil changed for around 55 dollars. Regular oil for me. Loved them.
Colton was awesome at keeping me updated on my tires. Will definitely recommend to friends and family!
They won me and my husband over as loyal customers due to their outstanding customer service! About 2 weeks ago I took our car in for an oil change and wasn’t pressed for time, but it took about an hour from start to finish. The folks at Jones were very apologetic for the unforeseen wait time and gave me a discounted price for the inconvenience. Yesterday, we received a card in the mail from Jones’ thanking us for our business and apologizing again for the delay in service that day. My husband and I were already impressed with their professionalism regarding the service, but receiving that card in the mail unexpectedly made us that much happier with our choice to return for future car services!!
I really appreciate these guys!! Fast, friendly service every time. I consider myself very fortunate to have discovered them. They are now my go-to mechanics in the area. The waiting room is comfortable and there is a park right across the street to enjoy while you wait, but its not likely to be long!!
Love these guys. They are always super responsive and helpful.
Ive gotta say it. The crew at Jones did an amazing job on my car. It had to be towed in last night, which anyone could imagine, put me under an immense amount of stress. But they did everything they could to help ensure that I was aware of what happened, and went the extra mile to let me know of another potentially hazardous problem. Theyve definitely got a repeat customer with me.
We have been coming to Jones (formerly Anderson) for many years now and each time we come the services is stellar. Nate and Lyman are both always so kind, helpful, upbeat, optimistic and knowledgable beyond measure. I am always in and out very quickly and they are always very helpful with anything we need. Knowing more about the car industry/repair shops myself I have the utmost respect for the way that Nate runs that place! It is a tight ship of good guys (and gals) who are always good to us. Nate runs a tight ship there! Id recommend this place 100%
Seriously trustworthy and reliable. This place just wants to get you back on the road and sometimes their quick fixes while waiting for parts are just as solid as the new parts. Ive never been taken by them or swindled or even lied to about my car. I have it serviced there and do several pre road trip checks a year. These guys are the best bar none. Been going there for several years now.
Really great place. I have always felt very comfortable taking my car here and confident that they were honest with me.
Ive been coming here for about eight years. I have spent thousands of dollars at this shop. I have always been satisfied with them being straightforward and the work done has always been good. Front desk staff are very helpful and friendly. I recommend this place to all my friends. I like this location but theres another around 45 s and 9 e if you live up on that side of town. Thanks guys.
I have been coming to these guys for a couple of years. My son has started bringing his car to them as well. They are always on top of things and willing to help even when dropping in. I read the review about the single mom. I am a single mom and feel I have never been taken advantage of. They go above and beyond for each customer, especially single moms! Nate and Desiree are always amazing at making your time spent with them not as painful as sometimes car repairs can be no matter what or where it is. Thanks guys for always taking care of us!
They were very helpful and took of my car very fast
I am not a close family friend or relative of Jones car care but that is exactly how I was treated. Both times I have taken my Jeep into them the problem was far less expensive than I had expected. I would definitely recommend this place as I feel they are honest and do quality work
Ive used their services about 8 times and on every occasion they performed superbly.Expert, professional and personal.Great folks. I highly recommend checking with them when you need help.
I was stranded when I called them for help a second time, they had my name and vehicle pulled right up and even offered to call a tow truck for me. These guys are super fast and trustworthy. Id put them up against any large dealer in the valley. Thank you Nathan and team!
Best customer service I ever had!! I took my car in for a flat tire, and they said it would be done in 45 minutes. They were kind and considerate the whole time too. Great people!!
I have been using these guys for all my vehicle maintenance for the last 6 or so years. Nathan and Lyman always take great care of me, and work to find cost effective solutions when troubles arise. Theyre always friendly, fast and thorough. I have sent, and will continue to send my friends and family to Jones Complete Car Care. Theyre second to none. Thats hard to come by with many shops in this business.
I have been coming here for two years and will not go anywhere else. Plus all the workers have been super helpful and willing to help me with anything and making my car running better then before. Another plus they help my family and friends out allot and super fast and efficient. First shop and only shop i will recommend to go to. Love love love Jones complete car care!
Good quality but poor time management. If I drop the vehicle off a basic oil change takes 3 + hours. Based on multiple visits. ---Update--- I have to say when I picked up the vehicle they apologized and took good care of me. Good customer care.
Great experience. Good communication. Strong sense of community and desire to earn a customers loyalty. Not my first time, and all my experiences have been similar.
Great fake reviews will lead you here. But the service is horrible. Oil change took them over 5 hours. Which is understandable if they were busy or short handed... but I can guarantee they weren’t. Have a family member who has had her car in the shop over a week and very little communication. I get the work may take time. But spend your money else where.
Nothing but the best from these guys. Always top notch service. Always stand behind their work and will go above and beyond to make things right if there is a problem. Lyman and Nate are a rare find. Honest and Trustworthy guys. Find it hard to believe some of these reviews about single moms and unresolved issues. Probably didn’t get a chance to make it right. Love these guys and you should too.
These guys are great! Ive been here a few times with various issues and they have always been great to work with. Ive never felt like they have tried to sell me something I dont need. Highly recommend these guys
Always been well taken care of here. No question, if I have any car trouble this is where I go first.
Love this place. They are an awesome crew
Great service and a place that you can trust. Amazing service from Lyman and team.
I trust these fine people whether its me or any family member. Nate is very professional and straight forward and they always are helpful. Even if its a job they cant do which is very unusual. They just are great. I have been going to them for years with all my vehicles. Thanks Nate and Kyle.
What a fantastic place!!! My son was in our RV and traveling with 2 friends on a many 1000s mile journey. About 1/2 through they had a BIG problem. The pros at Jones fixed several issues, for a fair price but unfortunately the problem was a bit deeper and a carburetor issue, which is not their specialty. When my son realized this, and short of funds, Jones accommodated us and credited us back the labor charge on the work they did - even though it was fairly deserved. Classy, classy folks at Jones. Not sure I have ever encountered a place with such professionalism and willingness to provide such exceptional customer service. Bless em!
Fair prices, very educated team of hard working mechanics. If youre like me and struggle finding a car place that is trustworthy enough to do business with, then look no further. Ive been there several times over the time Ive lived in SLC and each time has been a pleasant experience. No crazy upselling, and they will break down exactly what needs to be fixed and what can technically wait but should be kept an eye on.Thanks for what you guys do!
Bring your car here! They’ll take care of your car quickly and will diagnose it appropriately. They have a nice and clean waiting area and their staff is so friendly. Nate was especially knowledgeable and helpful
So another car place screwed up my car and it could have been really bad. They fixed it and didnt even charge me! Super nice and they just want to help! They really are the best.
We had an old car that kept having trouble. Originally another mechanic told us we would need to replace the alternator, a $300 fix. We took it to Jones Complete Car Care, and they looked it over for free and told us that replacing the alternator was unnecessary.About 2 days later the car died on us (not terribly surprising for a 94 with 264k miles) and we had it towed to Jones. They checked it and drove it around (it started right up for them) and they couldnt find anything wrong. We went to pick it up and it wouldnt start again. So they immediately went out and started looking for the problem. They found the problem and didnt charge us for figuring it out.We also had them trip check our other car, which they ALSO did free of charge.Their prices for services that weve had in the past are fair, and you could not ask for better customer service at a car shop! Would recommend this guys 10 times out of 10!
I was looking for repairs for my truck and they have been the most affordable and not to mention around the block from my house. They care about their customers because they remembered my name and my truck, I work in customer service and this is what bought me. Keep up the good work guys :)
Quick efficient service. We dropped our car off after hours and we received a call the next morning. They diagnosed the problem really quickly and kept up really great communication. This place was recomended by a good friend and we will definitely keep coming back.
Lyman was a pleasure to work with! Pre-purchase diagnostics. Honest, reasonable, knowledgeable. Thank you for checking things out for me, guys. Keep up the GREAT work!
Impeccable service. Very friendly reception and very organized professional people to serve you. Just drove in and had flat tire repaired and waited just under 30 minutes. AAA approved services and thats what makes them a 5-Star business to get your auto tire needs satisfied.
Best place in town to have your car serviced at. I use 2 locations and both are great. Im a loyal customer.
Great place family-owned you know always give me a deal cant complain at all about their service
I went in about a week ago to get a tire mounted that I had in my storage. The tire was in the storage for about a month and came off my car perfectly fine. After about 15-20 minutes of me sitting in the waiting room the mechanic comes out and says to his boss quietly so he didnt think I would hear it you gotta back me up on this one. The guy comes over and tells me I have a bulge in my sidewall and that I need to buy a new tire. So I told them I am not buying a new tire and i will ride on my spare and buy a tire from somewhere else. My friend gave me a second opinion (his family owns mechanics shop) he told me that Jones probably caused the bulge in the side wall by mounting the tire incorrectly or intentionally doing it. I guess the only good thing i have to say is they didnt charge me anything... but I ended up wasting another $90 on a tire because of these guys. I went to this place because they had good reviews but dont let that fool you. I will never go to this shop again and am telling all my friends/family what happened.
Everyone was professional, knowledgeable, and really good at explaining the situation with my car. After explaining things, I was given the option to have the work done right then or choosing to wait a bit. They gave me a to do list and I was never pressured or scared into completing the work right now! These guys really are the best. Oh and I was given complimentary wiper blades! Will return for sure
Ive gotten my husband and my own tires changed here a few times and I wont go anywhere else! The guys here are honest and dont push up sells you dont need. Great business!
I was really impressed with Jones Complete Car Care. They were so professional, quick and thorough. They got the job done and answered all of my questions with a smile. A few days later I got a hand written card in the mail saying Thank You for coming in. Great Place!
We have been going to Anderson Tire & Auto ever since they moved to the neighborhood. Weve always been impressed with their honesty and commitment to making us happy. Today we noticed that one of our tires was flat. We didnt have the right tool to get the lug nuts off so we were stuck. We called them and they sent a guy to our house with tools to help us get our tire off. He even put our spare tire on for us. We are so grateful! Thanks guys :)
I enjoy bringing my car into Jones Complete Car Care. I know theyll get the job done right, and their prices are competitive. The staff is courteous and knowledgeable. I will definitely continue to do business with them in the future...
Nice customer service and honest work/pricing. They took a bit longer than usual for an oil change, so they gave me a discount. Thank you!
I dropped off my jeep to have an very old warranty issue resolved with my Jeep. I thought too much time had past, but Nate told me that he would honor my request and they fixed my Jeep at no cost under the original issue. Thank you very much, Nate! Both our cars will be in for future service.
Great customer service, fast and friendly. Lyman is very professional and cares about not only you but your time! Thanks guys! I’ll be back!
Amazing staff and service. Nathan is awesome and keeps things running smooth. They always have the answer to my vehicle issues. Thank you guys a ton.