Mike is awesome!! I came here stressed out when my car battery died and Mike helped me find the right batter plus the proper tools to change the battery. Once I changed my battery, I brought my car back to the store and he made sure everything was properly tightened. I was on a very tight budget and was able to leave with peace of mind and excellent customer service!
Shane, at your AutoZone in Temecula, is the type of associate every company should aspire to have x 100, and I’m unsure if he is a leader in your company, if not, he should be. From the bottom of my heart, thank you for your exceptional level of service! My little London and I greatly appreciate it! This location has 100% earned my customer loyalty today!
Painless and courteous service!!! I waz having a horRIBBLE day (waz suppozed to meet up with a new companion), battery died on me right B4 the time of my planz...
Amazing Customer service! Knowledgeable staff. Store is clean and organized.
These brothers and sisters rock! They go the extra mile in helping you,whether, its minor parts or major!
The ppl working when I picked up an Alternator were very helpful as Im no mechanic. I was happy with the service I got here both when I bought my alternator and when I returned with the core.
Went Auto Zone today and was surprised by the helpful experience. Christie P went out of her way to get me all the parts I needed for a brake job. Even making sure I got the torque wrench and the brake pads from another store.Amazing customerservice, great knowledge, and the most helpful person I have encountered at Auto Zone. Thank you Christie I will look for you when ever I need help
Pretty good place to shop for car essentials customer service just has a little bit of tension with employees dont know why but overall ok location
Very excellent helpful and customer service, very recomend for auto parts needs.....
Christie P was at the counter and she was beyond amazing. What ever your paying her is lit not enough. To have someone like her helping the. Us timers is priceless. Customer service ... nailed it. Attention to details .... nailed it. Knowledge of product .... nailed it. Company policies .... nailed it.I would never mind hiring people like her. Thank you for your great help.
People Listen! The team at this winchester autozone are frikkin da best! Customer service, Loaner tools, all the parts you need along with the friendliness and professional-izm i thought I only got back home in the 808 state....SHANE H., ANDY, and Savanna(I hope I spelled it right) are so helpful and knowledgeable....and Rene was there helping out from Menifee or murietta I think...Thanks so much you guys..ill be back....in fact Im already here to get more parts.....yeah!
Super helpful staff. I went to a different auto parts store and they aren’t as good as Autozone. Much better experience here.
Reasonable prices ..great staff
Always helpful. We always put on what we bought there so we can return it immediately. You know size, wrong item I have done this a few times lol. Quick and easy happy at the end of it all.
Helpful staff and store to meet upur needs.
I bought a wiper blade and they removed the worn/mutilated wiper blade and installed it for me free of charge.
Best service and friendly people:)
Jessica at store #5936 in Temecula, CA really went the extra mile recently to help me solve a problem. My 1986 Mazda B2000 truck needed a radiator cap, but the part listed for that year in your system (and everyone elses in town) was the wrong diameter. Once Jessica and I started to work on the problem, she didnt just say sorry we dont have it like others in town, she went into the back and opened all the boxes of radiator caps until she found the right one for my application. I laughed out loud because after 10 minutes in the back I heard her exclaim I FOUND IT!!... Ha! I told her she made a customer today. Im in the Auto Zone system, so I am a customer, but from now on, Store #5936 in Temecula will be my FIRST stop for auto parts and supplies. Job well done. Please pass this along to her management! Thank you!
Great service, products and prices.
Andres was a lot of help w the beam light of my kia.... thankyou 10 stars. Jesus always helping. Great plce to go.
Going to AutoZone I get something I need and Im standing in line for 15 minutes and out from the back walk three people just talking you know about their day they did yesterday and they dont even come and help and check me out I have places to be places to go things to do I have time to listen to your New Years Eve party or something theyre slacking on the job they should be soon as they see somebody saying Hi how can I help you yeah I want to get out of here heres your money goodbye
Busy busy busy but the staff did a great job and was knowledgeable
It was awesome when it came down to customer service. Just a little bit of a hassle with small things like price differences of returned items, such as tax. And wrong parts on my part not having the correct info
I had the pleasure of having Ryan C. Help me change out my headlights! He was so helpful and kind! If you’re ever in the temecula AutoZone on Winchester rd ask for him!
Tony keeps ignoring calls, website is a joke, everything in stock but once you pay for the items you get calls that they dont have them in stock.....
Great place for all your Auto needs. Friendly and knowledgeable staff.
They dont always know everything, but neither do all mechanics. Theyre usually knowledgeable enough for what I need (but I am a pretty good shadetree mechanic).Parts are usually pretty good, not OEM but pretty good quality. Better than some o-o-o-other places. They also have a pretty good supply of common parts and can order parts they dont have pretty quickly.
Fast and easy, in and out quickly, great stuff
Its my #1 go-to for my auto needs. Staff is great and prices are fair. This store is always well stocked and well kept.
Always friendly always helpful!
I needed an battery and a professional install that resets the components on my vw beetle. They got me the best price with a five year warranty (better than the competitors that I also compared prices with), and although due to the complications of the install they were not able to do it properly for me, the young lady cashier referred me to three mobile mechanics that she had a good experience background with personally.Efficient, personable, informed, and going the extra mile 😉to help.Five stars!
Super helpful, knowledgeable and caring workers. Thank you!
Rafael V. was AMAZING!!!! I havent received such A1 customer service in California since Ive been back! I hope the management staff knows what a jewel they have in Rafael. Kudos to you, Sir!
Couldnt live & drive without them. Thank you.
Friendly service. Great place to get your local automotive needs.
They are the most helpful people working here. They came out and tested my battery, verified it was still under warranty and then installed the new one for me! Amazing customer service!
Very friendly staff. Sales agents are proactive and very helpful. The manager is easy to talk to.
Kind and helpful employees ready to assist you. They are humans and sometimes gey stumped on a question, but they offer to find out... Thanks Autozone! Youve been a blessing to this community!They lend out some tools too!
Excellent Service from both Marc and I think the gentleman at the register was Ron. Sorry if I got name incorrect. I was very please with service.
A couple of the employees are knowledgeable and a couple are very limited in auto mechanics
Great place! Other Autozone didnt change my light for me....these guys and girls are so nice every time I go there!Norm offered to help me and changed my light in a flash! Thanks Norm👍👍
Awesome staff
Good service
Great customer service every time I come in I couldn’t ask for a better place to come and buy parts they even stuff sell stuff for my 50 Studebaker
Nice quick easy online order.
Car battery died across the street went in and asked if they had loaner cables, better yet employee offered to drive his car across the street and give me a quick jump couldnt have been more helpful, much appreciated 6 stars!
I had an issue with my daughters Honda battery today. Joseph was a great help testing & charging the battery & the service was FREE!! Great people there. Friendly & professional.
Headlight went out so I stopped in and as the manager was leaving he stopped to help me. Checkout was fast all staff was friendly. Got the right part the first time reasonably priced
Great people that will do their best to help you out. Unfortunately, they are a very busy location and dont have time to assist you unless you wait in the long line and make it to the counter. 4 stars because its a great location with great staff.
Great store however some of the workers there seem to put off an I know all about cars persona. I needed a simple fuse for my car and I just wanted to insure that I was purchasing the correct one. I asked the man at the counter who was very nice but quickly dismissed the fact that I didnt need a fuse but that the fuse was the not even the problem. I went with my gut and got the fuse. ✔
I went to the AutoZone in Temecula off of Winchester Ivan was working and I needed a headlight he helped me pick out the right one he showed me the different options I had of different types and prices we found the right one, I went to try and install the light myself had a few problems he came out and helped me, he changed both of the lights for me, he did it so fast and it was so easy for him to do, he showed me how to do it myself if I ever needed to, there was a car parked next to me was simular to mine, had the same problem, Ivan went over there and assisted him as well and got us both on our way he is amazing thank you Ivan for all your help I will take all my auto problems so you can fix them for me thank you very much I love you guys.I would like to add to this review I went in for a new head light Jessica was at counter she stood out from the other employees her attitude was very bubbly and you can tell she knows whats going on... Store was busy I asked for help installing she said she will send someone out to help me .So I started to do it myself and was bout to take bulb out and here she comes to help me and took over and finished putting it in for me .shes awesome great positive attitude🌈 thank you Jessica your great!
The staff went above and beyond the call of duty, specially Marcus, I think thats how you spell it. But they help me figure out my electrical issue (was not an easy one). Thanks to everyone at Auto Zone.
Fast & helpful
Horrible experience! The staff needs to be retrained ASAP in customer service! Maybe I’m wrong for not knowing my stuff when it comes to cars.... asked for assistance for a terminal and all the guy did is point towards In the direction and didn’t bother giving me a second option before directing me to the dealer... pep boys on the other hand took the time to show me and was able to find a part fitting my need.... last time I go there!!!
Fantastic staff. All extremely knowledgeable in diagnosing and troubleshooting car problems. Massive thumbs up!
Really friendly staff especially marcus going above and beyond for customers
The gentleman at the register was awesome!!! He very friendly and helpful. I had a fast efficient checkout. I am happy with my visit.
Customer service was awesome
These guys are awesome! Super helpful, and friendly. I got a new car battery, and they installed it and everything for free. I was in and out of there in 10 mins. Excellent!
The store had what I needed and staff was helpful.
Thank you so much !! Antoinette really went the extra mile for us . She truly understands the meaning of Great customer Service !
Such an amazing place always greeted and nice people working here
Fair prices and great spot to pick up cleaning supplies for your vehicle. I recommend you use their rewards card and rack up points for in store credit.
Very helpful. I witnessed them helping a lady who was very distressed about an issue with her car. The SA helped her and went outside to make sure everything was in working order before she left. She was extremely greatful! So, I have to say that they give excellent cystomer service, and go beyond to see that the customer is happy.♥️♥️♥️
Brenden gives the upmost great customer service. The whole store is great to visit. The team seems to work good together
Always very helpful staff is great will always go here for auto stuff and parts. Keep up the good work.
Helpful, and they always have what I or mom needs for our cars.
Very good service
It is very easy to get around and find the items you are looking for. The staff have a decent understanding of the items sold there as far as what you can do with what and what you can expect to happen. The line is a little odd though because there isnt really a line to stand in, and there are two different registers for cash and card, but they do take both. The other small problem, that really isnt worth talking about, is it can be a little hard to ask for assistance, given time though( like most places) you can get ahold of someone. When calling they normally pick up within the first 15 seconds. Hopefully this helps!
Employees are always helpful and most of the time they have what I need or can order it and have it at the store in 48 hrs.
Great Service! The men and women in this store are very professional and they give AWESOME customer service!
I go here often enough that my son thinks of this place when I say we have to go to the store Good staff, helpful in trying to get you what you need and offer any advice you ask for
I love some of the people at this location, but the business is horrible. So I order a part on the website and print out the page showing my order. I go in to pick up the part and they have increased the price in the time it took to drive there. I show them my order and even the manager was unable to change the price. Super crappy way to increase revenue in my opinion.
Staff was help and knowledgeable. Product selection was good. Store was well maintained and lit. Ill be back.
Had to buy new battery, and they installed for free. They were great!
My experience was great a employee named Ivan J was very helpful answered all my questions great customer skills
The employees are very helpful. They will test your car for free and tell you what is wrong with it.
Been shopping for car parts here since 2007and theyre cool
Was very helpful and out of three locations were the only ones to have the brakes I needed in stock
Lewis was helpful and the team help get the right tool.
Love going to AutoZone they always give you perfect advice very helpful and they always have all the parts you need for your vehicle or whatever service youre preparing for
I went there to buy new wiper blades, an engine air filter, and a cabin air filter for my wives 2014 VW Beetle. Sometimes its hard enough to find parts for that car because it often requires original equipment parts. But now Autozone is converting over to this new system now of using QR codes to scan and then search for the right part number on your vehicle instead of having the books there to read. Just one problem, I have ended up buying parts for her VW before that when I get home and try to use them, they arent compatible. So I took the parts to the front and asked him to verify that they were for the right vehicle and they told me the cabin filter wasnt the right part and they only have the K&M one in stock, which was around $45 or so. I told him no thanks. This process is a bit confusing, and somehow I ended up with what it was telling me online was the right part but it didnt match up with their parts computer. It feels like they have some kinks to work out there. Also, I had some issues trying to get the QR code process to work and Im very tech saavy, so maybe having more paper manuals there still while they re working things out or giving instructions how to search for the parts online would help. Not everyone has their phone on them either. Just my two cents. The tech at the counter was helpful though, which boosted my experience a bit.
Didnt seem interested in helping a customer
Knowledgeable and helpful staff. I frequently visit this store for all of my automotive maintenance and repair needs.
Quick, knowledgeable and professional Service. Good crew that night there.
Great place to buy what you need.
Execllent people who always tries to help you out. I always buy my parts here and install it mysel . The workers here always advices me on how to do the repairs and i save alot of $$$ by not going to mechanics for simple jobs.
Great prices, amazing staff treat you with great costumer service.
Service was good for once people that know what they do.
Cheap imported parts that dont quite match up to OEM. They push their products with a replacement warranty but you wont want to get the same parts again. They will almost always try and sell you snake oil and paper towels when youre checking out. The rewards program they have is pretty lowsy. The only thing you should be using them for is DIY oil changes and tool rentals. I wouldnt recommend anything else.
Pretty good place, they have the parts I needed.
Staff helped replace two light bulbs and very customer friendly. Thank you!
It has everything i need and the people there r nice and friendly and helpful i only go there
This AutoZone has always had a knowledgeable staff with great customer service.
They are always so helpful. Knowledgeable and always ready to answer questions.
Great service, never received a wrong part
Always great service..thank you..
Great service