Always helpful and good quality parts at a fair price... Professionals.

I pull into this place with my RV in town from Florida on my way to San Diego I was having some mechanical issues with my RV that I was buying parts from this store and trying to fix it. While I was working on it they called the police who threatened to tow my RV if I didn’t get it out of the Napa parking lot. That is not the kind of customer service I would expect from ANY Napa auto parts, much less one in California.

Female Employee was polite and helpful taking care of 2 customers and answering phone while the Male employees doing nothing in the commercial counter area while I waited for help.Store should assign 1 employee for phone calls while customers in person dont have to wait everytime the phone rings every minute.

I have always had a good experience with NAPA, when no other places do not have the part, NAPA does and its usually in stock.

They were very helpful and polite

Dont shop here. They have no clue and their product dont work

This time they didnt have the exact part I needed. But they were helpful.

The people than work here are nice

Raul provided top notch customer service when helping me with a battery replacement. He made sure I received the proper credit for my old battery and assisted with the removal and installation of the new one. I highly recommend.

Great parts warranty.

Very friendly and helpful!

Dude at the counter got me exactly what I needed even though I didnt know the proper tool name. Fair prices and friendly staff, will definitely be back for my next project.

All staff were knowledgeable and friendly, I was just disappointed that I couldnt get my part here, as they dont carry it.

Best auto parts in town. Order on line and pick up in store for 10 percent discount. Very knowledgeable staff

This is a massive NAPA. They have so much stuff here and the employees are very helpful. My only complaint is their hours kind of suck. Closed at 4 PM on a Sunday? Seriously?

Thank you to the Girls at parts counter youare truly special. Brian Harley parts

We went in for some truck parts, we had a a serial number ready, we called in and they said we had what you needed. When we got there it took 45 minutes to find what it was, and the gasket we were looking for was a different thickness that the one we need (with a serial number🤣) the people in their cant even find a part, WHEN WE HAVE A DAMN SERIAL NUMBER!!!

They had the parts we needed. Easy in and out.

Always a little quiet when I go, theres no long waits and the staff has never been rude or disrespectful. The parts counter is always knowledgeable and helpful, they have found or ordered everything Ive needed for my 69 Ford. I always try them first.

Some of the help is very helpful, others not so much. Prices are competitive with some items

Ive been coming here for years and if they dont have the part or thing you need they will help you find it also auto club gets a discount

Very helpful personnel, it took me about a minute to buy what I needed because of them👍

Great Service, been going there since it opened

Excellent parts stock. Super helpful counter employee

Great customer service, and knowledgable staff. Had everything that I was looking for, and needed.

Friendly staff, great prices, and 9 times out of 10 they have the part in stock!

Very helpful at this store. Been going there for over 13 years.

They try... love Tom only reason I shop there!!!

This is the best place for everything. The people are friendly, helpful and the prices overall are the best in the industry.

Very professional and helpful. Manager Tom Scholes knows his stuff.

Two times in the last week Ive had to go to Napa because the guys at OReilly, Pepboys, and AutoZone had no idea what to do when there computer wouldnt give them a part#. I went to 2 different OReilly stores and an AutoZone looking for a standard universal joint for an older truck (about 3 hours). None of them knew anything except what was in the computer screen. Finally I went to Napa. The guy ask me for the specifications of my truck, he walked to the back and boom I had my part. It took me longer to get to the store than for him to get my part. It was a little more expensive, but well worth the three hours I lost at the other stores. Those other stores might beat Napa price a little bit, but its not worth the hassle.

Always have difficult parts in stock.

You can almost always find what youre looking for at Napa Auto Parts. They are a little pricy, in general. I received some bad advice from this place. Wasnt a big deal, thankfully.

Was good not bad I think its good store and good service. Thanks.

When i need auto parts i come to NAPA auto parts there nice friendly and laways have just what i need

They know where everything is

Awesome, Quick, Friendly, Customer Service!!

Unlike the other guys people with auto experiance and true problem solveing skulls work here get the right part the first time

The most professional auto parts store in Southern Riverside County

Fast service. They know what you need

Great service, great people, everything you need for auto repairs.

Broad inventory, ok price be prepared to wait

They have a completely useless staff. When I was there I needed to ask if they had a speciffic item in stock, I had to wait for the girl at the counter to finish her blog to get an answer.

Had a battery issue, and went to them, to check my battery, I was advised that they had to turn my car off to check it, which is fine, but would not offer(after asking) to jump it if it didnt start back up .. / .. which if it was a policy issue, that would have been one thing, but I asked twice and was ignored, so I asked a another customer who came into the parking lot to help.

Too many homeless bums hanging around the parking lot

Ordered a part online, went to store to pick it up, the package was open and missing parts!

Always friendly staff and good selection of in stock items

They had the rt part and in house. As opposed to other places

Great service.

Very knowledgable employees

Always very helpful and have what I need

Good stock and helpful staff.

Good guys and great service

Finally, people who know what they are talking about.

Great customer service

Nice friendly staff

Helpful and great prices.

Great customer service

Good service.

Very helpful

FAST and friendly service

They have the parts