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Epic Systems
60 E Rio Salado Pkwy, Tempe, AZ 85281, United States
Comments
St
Review №1

Epic Systems set up our family room as a home theater in our new house, which was built in 1985. There are large vaulted ceilings with clerestory windows in this room. You might be able to imagine the wiring challenges on this project.They were very accommodating with using existing equipment we had and were in tune with what we really wanted in the system. No heavy-handed up-selling. Everything sounds and looks awesome and the price was right.Not only did they do everything as they said they would, they went the extra mile. There was a compatibility issue with the wireless access point equipment we brought with us. Rick ran out to get us replacement equipment after hours so we would have a good experience on our first night with the system. We got a quote from another AV contractor and I cant imagine they would have done this. I highly recommend their services for anyone who wants an upgraded experience for their home theater.They also connected us with a drywall repair contractor after the retro-wiring cuts were finished, who also did an awesome job and were priced competitively. There was no general contractor fee attached to that. This kind of integrity is rare.

Ry
Review №2

Rick and his team did a phenomenal job on our home! Im not the most tech savvy, but I told him what features I wanted and he arrived at the solution (even though I found out later that my requested features were a little out of the norm!) Great team and great group to work with! Fast, responsive, and professional!

Ji
Review №3

Rick Larsen is a real pro and really knows his stuff. He can make suggestions that you havent ever even thought of. Whether its a small room, a big basement or a large office, Rick and his team can really set you up. Fair, honest and responsive

Bo
Review №4

Great service, great price no run around. As a single Mama I have to watch every penny. Not only were these guys professional and on time but they gave me a great rate wiring my surround sound and now instead of 5 remotes I have one and can run my conference calls through there and I look like a pro. Such a life saver. Dont call anywhere else, youll regret it :)

Da
Review №5

Epic systems was great! The service was outstanding and they installed everything for us and we now have surround sound and a system that lets us watch TV and also listen to music. It’s nice to have just one remote that controls everything. They were professional and courteous in their appointments and were able to answer all of our questions. The equipment they recommended was high quality and affordable. We’d highly recommend them!!

Bl
Review №6

His work is clean and innovative. Also customer service is amazing. My son disconnected some of the system and Rick was able to come out and fix it fast without charge. I am very happy with our system. It is user friendly and works great.

Ja
Review №7

Rick and his team are outstanding! The personalized attention from system selection to instillation was top notch. These guys worked non stop all day long. They were innovative and creative to make sure everything was perfect before leaving. The entertainment system they put in is the best I’ve ever seen and experienced.

Ly
Review №8

They worked at my house to upgrade my sound system and get speakers outdoors. They also installed a flat screen. They a terrific. I highly recommend them.

PR
Review №9

Rick has been an absolute pleasure to work with!He has gone above & beyond with the set up, the phone guidance, the trouble shooting when the TV had issues, and has been out to offer direct assistance.This truly exemplifies professionalism at the highest caliber.I definitely recommend this business and have been very lucky to have utilized their expertise!

Au
Review №10

Rick and his team installed our CONTROL4 system at our new home in 2014 and we’ve had them helping us with add-ons and updates ever since. Everyone we’ve worked with has been punctual, friendly, and competent. We would absolutely recommend them to anyone. I’ve never had any concerns or issues whatsoever, just great service all around.

De
Review №11

Love Rick and crew! Fabulous job allowing us to enjoy the sounds of tunes and tv clearly now! Bigger and better speakers all around! Adjusting and adding components to the media center was such a treat. They arrived on time, installed efficiently, pleasant/fun conversation the whole time, explained how everything works AND cleaned up any mess made before leaving! Love Epic Systems...hire them for your next awesome sound experience!!

MF
Review №12

We have used Epic on a few occasions for multiple complex projects. Each time they have been professional, detailed and prompt. It is good to finally find a partner we can count on to do quality work on a consistent basis.

Li
Review №13

Rick at Epic sold me a new Smart TV system For my new home 5 years ago, and it is awesome. He listened to my wish list and later helped me learn how to use it all. The installation crew was professional, right in the “time window”, and efficient. Today 11/9/19 I had a problem with my remote.i. Alex and he swung by a few hours later and we resolved the issue, which was my error!I highly recommend Epic for anyone looking to go Smart!

Ge
Review №14

My relationship with Rick Larson and Epic Systems is well Over five years old. So that fact alone clearly indicates that Rick and his company have endured the test of time. He inherited entertainment system that had an excellent foundation but was well over 10 years old and needed some serious updating.Rick identified what my needs were and most importantly he provided me with options. Rick understands the concept of a budget‼️ Because of his massive knowledge of the entertainment system world he will always bring the best and highest quality options to the table based on budgeted dollars.Rick has a unique ability of developing trusting business relationship and always has his clients best interest in mind with every decision that is made. His listens intently‼️ Plus, his attention to detail and his timelyness is the best you will ever experience‼️This will be the only person that you’ll ever need to install, maintain, update, and troubleshoot your entertainment system(s). He and Epic Systems are the absolute best ‼️ If you wish to speak directly with me call Rick and he has permission to direct any calls to my personal number.

Ju
Review №15

Rick and his crew installed an audio/video system throughout our home. The experience was excellent. After the installation, he has responded quickly to any of our questions and upgrade needs. A five star experience!

Da
Review №16

The expertise and service I received for my home theatre install was exceptional and first rate. Epic used premium products to deliver the best sounding system I’ve ever had. I will definitely use them again in the future.

Am
Review №17

Rick and his team at Epic are fabulous to work with. They come with the best ideas for your situation, and then make it happen. I’ve used Epic for years and will continue for many more.Thanks Epic Systems!

Lo
Review №18

Epic Systems did a great job setting up our whole house AV system and we are very happy with the way it all works. Rick is always extremely responisve in addressing any issues whenever they come up. Thank you so much!!! Highly recommend Epic Systems for any and all AV work.

Lo
Review №19

Rick at EPIC has installed and upgraded 4 systems over the last 15 years, from simple remote control programming to brand new complete systems; amps, processors, receiver, large screen TVs, blue ray, 5.1 speaker systems etc. Great ideas, responsive and reasonable. Best part of doing business with Rick he responds immediately to your text or calls.

Ma
Review №20

Rick and his team do superb work. Top notch quality service

Do
Review №21

Best of the best when it comes to audio video and security. Never had a better experience than with Rick and his technicians, can’t say enough good things about all that he has done for us! Simply the best!!!

Je
Review №22

Epic came out and installed an audio system in the home gym and it sounds AWESOME. Good trustworthy guys.

MI
Review №23

Rick Larson of EPICAVAZ has installed three A/V systems for our family.He and his crew are very professional and knowledgeable. As a customer, you know from excellent communication and the physical quote, what work and equipment will be involved in completing your project. He and his crew try to work around your schedule whenever possible. He is usually available to troubleshoot in the event of a customer having a senior moment. All kidding aside, he wants you to have the best possible experience with your a/v equipment.Mike in Sun City, Az

Me
Review №24

These guys do high quality work with high quality products. I highly recommend them for all of you home automation needs.

Ti
Review №25

Rick and his team installed 4 cameras in my office that are live and record. They did a great job and were professional and on time. Will be using them again in the future.

Sh
Review №26

Professional, timely and excellent service. Rick and his crew were awesome!

jo
Review №27

Amazing customer service for all our AV needs

Ba
Review №28

Rick and the gang are amazing. Highly recommend!

De
Review №29

I would highly recommend Rick Larsen and his team, great customer service, extremely knowledgable and always professional. Devi

Ru
Review №30

Amazing customer service!!

Information
30 Comments
5 Rating
  • Address:60 E Rio Salado Pkwy, Tempe, AZ 85281, United States
  • Site:http://epicavaz.com/
  • Phone:+1 480-888-5571
Categories
  • Home theater store
Accessibility
  • Wheelchair accessible entrance:Yes
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