On 10/22/21 I was visiting Terre Haute and my cell phone died. I took the phone to the local Verizon Store and was told the most likely issue was my battery and it could be replaced. The manager at the Verizon store recommended we go to this location for the new battery. When we arrived I told Cory the problem, he checked his inventory and ensured he had the correct battery and offered to a replacement in about an hour. However Cory then went further and asked what type of charger I was using. I informed him it was a standard charger. Cory then took my phone to the back and attached it to a fast charger, and the phone began charging. Cory informed me that the issue was not the phone, I just needed a fast charger. He could have replaced the battery, however he went the extra step and saved me $$$. Thank you sir.
I needed two special batteries for a security system (backup power supply). Called the local store. I was informed that they had the batteries in stock. Very good customer service on the phone and in-person when I picked up the batteries. I thought the price of the batteries was more than reasonable. I was also some what amazed at all the batteries and service they provide.
Highly recommend!! Staff were very friendly & helpful, my phone was fixed within an hour (lcd display replacement), and the price wasn’t ridiculous! Definitely worth it & I wouldn’t go anywhere else to get a phone repaired from here on out.
I did not know I had purchased lifetime replacement on my watch battery last time it was replaced. When I went in today they changed the battery at no charge to me. It took only a couple of minutes and the service was courteous.
He said it would take about 20 minutes and it did. Very nice, polite and friendly customer service. Didnt know they had this service. I also didnt know they have a section of specialty light bulbs for everything you can imagine. Highly recommend our local store. I also dropped off all my dead batteries for recycling, which is very convenient!
I have gone there for years. The employees and always friendly and take care of all my needs.
Sales man let me know where I could get the product I needed faster 😌
Its great. They take really good care of their customers.
Got a new key fob here it was quick & easy, the guy working the counter was nice :)
I love the service here! They took my old battery out of my car and installed the new one. Their price was better than anywhere else. I would have paid more just to have the service provided!
Great place to people know what you need
Very great customer service! All the workers I met there were always very friendly and helpful. If I ever have any tech issues, this is the only place Ill go to from now on and Ill recommend them every chance I get.
I had my IPhone battery changed. It was inexpensive and quick! I was very pleased!
Fast and friendly. First time there and I was very happy
They ordered my laptop battery..took a week to get it..Nice people there.
They had the newest long lasting rechargeable batteries for my ha handheld CB.
The person who fixed my phone is a very friendly and an awesome individual! Plus it only took about 30 minutes to fix. I highly recommend anyone who needs their screen fixed to come to this place!
I gave the high score to Batteries Plus because of the young mans sincerity in dealing with my situation. Although the price was higher than I would have paid at the Apple Store in Indianapolis, I did not have to travel as far since I live close to Terre Haute, IN. Therefore, store sincerity and relative proximity made my experience very good. Batteries Plus in Terre Haute, IN deserves the high score of 10.
The guys were amazing! They were friendly and seemed to enjoy there work. Ive come to this location several times (im hard on phones) and service is top notch everytime
My sales person was very helpful, professional and friendly. Did a great job replacing my cell phone battery.
The gentleman who helped me was very polite and helpful. Very knowledgeable about the products and how to fix my problem. Totally great.
I ordered lights for my coke machine and it was very fast response time and in getting them shipped out
They was very professional and polite. They answered all the questions I had and did the job in a very timely fashion. I got personal several I felt like.
Great place. Best place to get a battery.
The staff was very helpful, knowledgeable, and friendly.
I was passing thru Terre Haute IN. My Wife and I stopped into Batteries plus to purchase a universal power a/c adapter. After we purchased it and tested it out in the car we discovered it didnt work. We figured it was something with our car because the cabin light was out. When we attempted to return the adapter Austen, the Manager, kindly volunteered to check out our car to find the possible issue. After everything was said and done, Austen had the adapter working and the cabin light working. I really appreciated Austen extraordinary customer service. He went up and beyond. I just want to thank Austen and his team for the terrific customer experience my wife and I had shopping at Batteries Plus. GET MORE PEOPLE LIKE AUSTEN & HIS TEAM!
Excellent customer service. A little pricey but with the great customer service it was worth it.
Very Helpful
Had my phone battery replaced. Austen was knowledgeable, courteous, fast and incredibly thorough. I will absolutely return here for all my battery, bulb and phone repair needs. Much thanks to you, Austen.
Excellent service. Very knowledgeable people.
The young man working there was very helpful and knew the products. Will go back when batteries are needed.
Great customer service and so far the batteries are better priced and are holding up. Thank you.
Prompt courteous servicenever had to replace an IPhone battery so I thought it was going to be a bigger problem.very fair price and good staff.
Very friendly and knowledgeable staff. They helped me right away. They were quick and thorough!
Austen was awesome. He was very knowledgeable in helping me fix my husbands phone. He was supper nice and did a great job.
The staff was extremely helpful in tracking down a certain type of discontinued item. Thank you for the great service! Signed Robert T Bell Maintenance Technician MHAWCI.
Good customer service
Very helpful in searching for the correct battery I needed for a used mower.
Awesome excellent customer service however my battery on my Galaxy 9 still looses a charge fast. But the guys were great following Covid 19 procedures. Thanks GG
Great customer service
Had a battery in stock for a thirty year old Power Wheel. Ordered online and picked it up in the store within minutes. The price was competitive with other online offers. Friendly staff in the store. Checked all the boxes on my list.
Good price, great service.
These young men were very professional and very knowledgeable about the products. They were able to help me troubleshoot a problem I was having with my medical device, and solved the problem. Would recommend this business. Thank you for your help.
Very helpful staff. Will return.
Easy shopping experience online. Very friendly sales staff, helpful, knowledgeable
Extremely helpful and polite staff work around my schedule made it very easy to fix my phone
First time there an they helped me out 😁
Ralph was excellent. Costumer service was great and was happy and friendly.
Very helpful, they were able to do what I needed or directed me in what to do if they werent able to do something.
Looking for a mifi battery. they called two different retailers looking for battery. Found one and shipped it to my house. It was the wrong one went back to the store they found the right one exchanged it and were very helpful and kind
The man who was in there was very nice, explained things, and was fast. Really a nice person
Wide variety, great customer service!
I assist a man in a wheel chair who needed a new battery for his electric scooter. Austen at the Terre haute store not only worked very hard to get the best price but came out to the car to assist me and made my client very happy.
Excellent customer service. Staff are helpful and knowledgeable.
The salesman was very efficient and professional in taking care of me. Amazon wasnt able to match the price either. The battery is working great in my motorcycle and Im very happy with my purchase so far.
Our salesperson was knowledgable and helpful. It was an utterly positive experience.
Price was great! I had an extremely difficult battery to get out and the staff went above and beyond anything I ever expected. In the end I drove off with a brand new installed battery.
Bought a battery online was informed it was ready for pickup in about 2 hours I got to the store they had the battery ready and installed it in about 15 minutes and I was out the door. The lady who helped me was really nice and I enjoy talking to her will definitely go back
Freindly, had to change my order, noproblems.
If I could give 10 stars I would, I broke my charging port on my Samsung S4. I have two batteries so I can charge with a dock charger to get by until I figure out the ends and outs of upgrading my corporate phone. The insight I was given was priceless. The Verizon stores and such really need to up their game. Both gentleman went out of there way to answer all my questions and I had many:)
Service A+ GREAT PLACE
Very friendly and helpful.
Fast friendly service and a great price
Great service and very good quality of parts.
I ordered a tractor battery online for store pickup on 6/6/18. It was charged to my credit card on 6/8/18. I still dont have the battery (I was told it was not in stock in the store and would have to be shipped to the store). It is now 22 days after the order and no sign of any battery. Bad policy to charged card when item has not been picked up or even shipped to store. Il give it another week. Last time I make the mistake of ordering from this company.
The girl that waited on me was kind and courteous and picked up my battery for me
No option to give 4 and 1/2 stars. very speedy key fob reprogramming. 100$ for a brand new very responsive key fob? Hell yea!!! beats the scamming dealerships 250$. only complaint is it was a used Unit i got. i new from the beggining i was being sold a used unit and that is kind of discouraging we will see the logitivity. also didnt have the oem leather strap on it instead had a cheap key ring that i spent 3 minutes getting off.
Friendly service, good price, good selection.
They had what we needed in stock...We didnt have to wait
Colin was amazing! The battery was in a case that none of us could get opened, yet he was able to identify and replace it. Blew me away!
They have good products and warranties.
The service was exceptional and the tech was delightful.
Very friendly and professional staff. Replaced my watch battery. I will be returning for other battery needs.
Great service.
Do not use this place for your phone repaired. They will use the cheapest, junk parts so it continues to break. Warranty is garbage they will not uphold it for whatever reason they chose not too. The manager also has very poor customer service. Shes all attitude with if luck an 8th grade education. Go somewhere else!!!
The person that waited on me was amazing
Batteries are good quality, better warranty then most places. Had an issue with the battery I initially picked up but they stood behind their products and made it right.
Replaced watch battery, very courteous. Cost $10.00 for battery & someone changed it. (y) :)
Very helpful & knowledgeable, saved us money instead of pushing product
Could buy cell phone battery at Wmart $14.00 to their $49.00Thats a hell of a markup
Great and fast service! Highly recommend!
The clerk was very helpful.
They have every bulb or battery imaginable. Reasonably price.
Good guys
The staff isnt very knowledgable. We went in to get a battery for our sons dirt bike and they were completely clueless.
Love their battery offers
Excellent customer service while repairing a Galaxy 6 edge. Will use again for my tech repairs.
I special ordered batteries 4 8L16s (120 pounds each) on a wednesday afternoon and they arrived Friday afternoon. Employee helped load them on my pickup. Total time at store was under 10 minutes.
With every need we have they are there to help. Thanks
Fantastic customer service!
GREAT for phone and battery repair
Awesome service!
Friendly staff.
They had the battery we needed for a watch and even installed it.
Has batteries & light bulbs for everything from a flashlight to automotive.
Knowdlegable staff. Little price, but they will do it for you.
Excellent service
They have the batteries and services i need
Nice, fast and please to work with.
Customer service is A-1