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AT&T Store
3401 Palmer Hwy Ste 103, Texas City, TX 77590, United States
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AT&T Store
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du
Review №1

Thank you David for taking the time to assist me with setting up my phone when other places wouldnt. I will be back to do more business with you.

Sh
Review №2

David was WONDERFUL. He took the time to help my mother re activate her phone service. He should be the manager here. Thank you!

Mo
Review №3

Thank you David for excellent service and informative info about our new phones that we would not be able to work without you.

Lo
Review №4

Best and quickest service I’ve ever had at an AT&T store. They even fixed an issue with my SIM card the same day, for free. Everyone here is awesome, but Zach is a bit better than David. He helped me out in my time of need lol

Rh
Review №5

David was the best! Thank you for taking your time to help me and my Mom!

Ta
Review №6

David was such an enormous help today!! He was efficient, professional and very knowledgeable! He saved me when my phone was not working!! I also was helped last week by a wonderful young lady, Kayla. She was just as helpful as he was and very sweet to us even though we came in late and they were about to close. I highly recommend the store!

Sp
Review №7

ITS A STORE! NOT A SERVICE CENTER!!! Sales Staff is awesome! But people are coming in and asking 1000 questions to and wasting an actual paying customers time! Had to wait even longer because people are paying their bills in the store!! Why?? They have autopay!! But the phone plans are affordable and can’t wait to get fiber in my new home.

Ka
Review №8

David was absolutely amazing. Him and the team helped me tremendously throughout my process. Couldn’t have asked for a better team. 10 out of 10 100%

Le
Review №9

David you were excellent helping me find a new phone. Thank you for your time and patience.

Ch
Review №10

David is your guy for at& t service super friend and extremely patient 😀

sn
Review №11

Thanks for your help David ONeal. Youre GREAT! A+

Sh
Review №12

David was GREAT. Thank you for your excellent service.

Ni
Review №13

Great customer service talk to Chris he’ll take care of you

jo
Review №14

Went to at&t Texas City store because I had a problem with JBUDSAIR. David figured out the problem and Got Buds working properly. Thanks David for your time and professionalism.

Jo
Review №15

Thanks for the great service David. Great job!

pa
Review №16

Stopped by to get someone to change my broken screen protector for me. David did a great job - no bubbles! Thanks!

C
Review №17

Thank you so much David for your help today. Im glad youre in Texas City.

Da
Review №18

David is awesome, helped me out with my locked-up phone, within seconds!

Ve
Review №19

Thank you so much David for taking the time to assist me with my phone. Good guy.

Ka
Review №20

If I could give this zero stars, I would.You see, I used to for Mobily (who owns this location and many others) and let me tell you a thing or two about this company. The higher ups would push us to always add these features called Next Up and Insurance. The Next Up is $5/month while the Insurance is $15/line per month. Now the Next Up is usually included in the quoted monthly bill price and thats how they sneak that on past you. The Insurance, however, is not.This is where the problems came in. Most people want the Insurance but there are a few who declined. For the few who declined, Irving Zavala (who is our DM) told us to ADD INSURANCE EVEN IF THE CUSTOMER DECLINED IT. Thats right, our district manager told us to LIE and STEAL from our customers just so his numbers would look better. But that is only the tip of the iceberg!Irving Zavala would often come to our store to help us but would spend the entire time on his phone! We would come to him with questions, he would hold up a finger and say one moment, and then sit and talk on his phone for an hour or longer just so he wouldnt have to help us. And the few times he DID answer our questions, they were riddled with false information. If we were asked about said information and then were corrected, Irving would immediately turn on us for not knowing the correct information even though we were going off of what HE told us! He was constantly pushing us to close sales and then would shame us if we didnt, even though the man has never closed a single sale of his own. He also lies and spreads rumors about underlings he doesnt like.In short, do not come here as a customer or a potential employee. Employees are encourage to lie and steal from customers while the employees themselves are run into the ground with the never ending line of responsibilities we have and are also encouraged to be dishonest and thieves, all at Irving Zavalas encouragement.

Pe
Review №21

I was so impressed with Yoselen service she helped me through out everything, she helped me with my phone and explaining all that it does. So very grateful for her help. Thank you

Be
Review №22

David and Jada were courteous, knowledgeable, and extremely helpful. They are indeed assets to your company.

Ma
Review №23

I’ve been with AT&T since Hector was a puppy and now he’s a dog. Which mean a long time. So, I fell broke my iPhone screen on Thursday and Sunday still no phone. I’m upset frustrated at AT&T phone representative and manager . I decided to proceed to store and there I met the most helpful,polite,kindness,patience and mult-tasking person in my life. He tried everything possible to get my phone repaired. He called so many departments within AT&T and insurance claims to help with my phone damage. I really wanted to thank him for going beyond the call of duty yesterday. As frustrated as I was when I walked in the doors of store. After his concern in help me I calmed down completely. I want everyone to know this young man name DAVID O’NEAL.Thank you some much for your help!

Dr
Review №24

Thanks to David ONeal III fur belong me with my phone. He came in of of luck while on the phone with warranty people. After I got off he asked to see it and actually fixed it when the people on the phone couldnt. EXCELLENT SERVICE!!!!!!

Sa
Review №25

Thank you David for helping me figure out my phone issue. Great guy, GREATER SERVICE.

Cl
Review №26

Thank you so much David for staying open late to help me fix my phone issues. We need more people like you.

Ka
Review №27

Thanks Dave for being an awesome salesman today you where a great help and will recommend otherd.

Ed
Review №28

Needed help with a warranty issue and they claimed there was no warranty when the purchase was only 5 months ago.They are more than happy to take your money but really uninterested in the follow up.When I called corporate I was able to get my issue taken care of without any issue just took several hours.

Do
Review №29

David Oneal was a great help even though it was real busy with customers coming in and out . His experience in customer care was highly appreciated .I would recommend this location to anyone looking for cell phone service.Thank you for your professionalism.

Mi
Review №30

David was very professional. He answered all of my questions. He is a great asset to your company.

Ad
Review №31

Thanks David for fixing my phone. Youre the Best!

An
Review №32

Great service. Techs were very knowledgeable and patient with me.

Yo
Review №33

Thank you so much David for helping me fix my phone.

Jo
Review №34

Convenient store, learned personnel, very customer oriented. They are the reason I’ll come back again and again at the Texas City store. Really appreciate David’s help today! John

Je
Review №35

David is amazing, and very helpful! I would highly recommend going to see him!

Co
Review №36

100% service. Great job guys!

Be
Review №37

Kayla was welcoming kind and friendly. She was extremely helpful and efficient.

Ja
Review №38

Great service from Dave!Excellent explanations!Thank you, Dave and AT&T.

Ke
Review №39

Knowledgeable staff, quick service, very satisfied except for accessories not available for our phones in the store - cases.Thanks to Kayla in particular!

Ev
Review №40

Thank you David for taking time to help me with my phone. Fine service.

Ch
Review №41

David was such an awesome and delightful agent from my entry to my departure❣ His professionalism and consideration was my decision maker. Blessings....Cheryl

Bu
Review №42

Thank you David for taking the time to help me with my phone issue. Works great now!

Ja
Review №43

Kayla and Yoselen where super helpful they are excellent customer service reps. Yoselen has some cool tattoos . Thank you Texas city

Mi
Review №44

Thanks David for excellent service.We will be returning to your store for all our phone services.

zh
Review №45

Davids the man! Came in very frustrated and David was able to take care of every issue with no problem. Very professional 👏

Ro
Review №46

Thanks David customer service was outstanding!!

Cr
Review №47

David O had me hooked up in mere seconds Texas City ATT store is best Ive visited yet with sufficient customer service available

St
Review №48

Very quick and prompt service from Dave thank you!

Ju
Review №49

Very great customer service! David O’Neil did a great job and very friendly, I will be back for sure! Thank you very much.

Ev
Review №50

Thanks David for good service

Ki
Review №51

THANK YOU SO MUCH DAVID AT THE TEXAS CITY STORE 3401 STE103 FOR YOUR EXCELLENT SERVICE, IN HELPING ME SET UP MY BLUETOOTH SERVICE IN MY CAR FOR MY NEW PHONE I GREATLY APPRECIATE IT.

Ot
Review №52

Thanks David. You REALLY came through helping me with my iPhone. Great service.

Br
Review №53

Thank you David you gave great customer service 👍

Ka
Review №54

Thank you David for a wonderful job.

Lu
Review №55

I love it David oneal helped me out with good aditude and costumer service I recommend his service!!

Ad
Review №56

The store is always clean and their customer service is great! Very knowledgeable, they made me feel at home

Lo
Review №57

Thanks David for your help man big problem that you helped me with and found the issue couldnt do it without you.

Ar
Review №58

Thank you David for your superb customer service

Ly
Review №59

Thank you for helping me David! Great service.

Yo
Review №60

Thank you David for attending to my phone issues. Great service.

CH
Review №61

Hey thanks Dave for helping me out ......

Jo
Review №62

I really appreciate the customer service of the store especially David they were all very helpful and knowledgeable

Ch
Review №63

David was perfect at fixing my phone issue. Thank you.

Sa
Review №64

Thanks to David for taking the time to assist me with my phone issues. Great customer service.

Sh
Review №65

Big thanks to David for his excellent service.

Ro
Review №66

Very fast and very infroming representative. I prefer Trechia but everyone was wonderful

As
Review №67

David was outstanding. Great service. A+

an
Review №68

David ONeal was wonderful and very patient and courteous with helping my elderly mother purchase a phone.

Ev
Review №69

Thanks David for going the extra mile to help me. Great service.

Jo
Review №70

David ONeal was outstanding, professional, and patient. Excellent customer service.

Pa
Review №71

A great big thank you David! Great customer service!!

is
Review №72

Thanks David for great costumer service

Ha
Review №73

Beautiful store, they will helped me with all of my questions and where very patient with me.

Lo
Review №74

Great customer service! Both managers are great Trechia and Yoselen

Ka
Review №75

Very great customer service! Fast yet knowledgeable experience from Trechia. Will recommend this location to all my family and friends!

De
Review №76

Good job. Thanks to David for helping me.

Mr
Review №77

I want to thank Melissa for helping me everything with my phone she took time to make sure I got everything I needed even with Apple support!

Yo
Review №78

Thank you David for taking the time to assist me and my sons with our phone activations.

Ba
Review №79

David ONeal was great assisting me with fixing my phone issue.

Ro
Review №80

Melissa, Melissa, Yoselen the manager, and Trechia are amazing!! Great store.

Gr
Review №81

Great customer service very friendly lady. Thanks Trechia

ch
Review №82

Melissa and yodeling are just great

Ro
Review №83

Trechia was amazing and so helpful

Ne
Review №84

Such great services and great customer service

Li
Review №85

David was a great help

ju
Review №86

Service was great.Thanks

Ma
Review №87

Trechia was very helpful and sweet

Ev
Review №88

Great service and very knowledgeable!

Ja
Review №89

Great service very helpful

Br
Review №90

Something nice

Information
19 Photos
90 Comments
5 Rating
  • Address:3401 Palmer Hwy Ste 103, Texas City, TX 77590, United States
  • Site:https://att.com/stores/texas/texas-city/180413
  • Phone:+1 409-655-5126
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
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