Difficult to rate this business. I received an online quote and was pleasantly surprised, it was a very reasonable charge. Apparently they did not actually have an appointment time but rather just asked me to bring it in and it would be a 5-6 hour job that may roll over to the next day. So far I was not concerned and would have given a better rating. Unfortunately that is all the good news. I never got a call about the work progress or completion. When I reached out to them they suddenly had everything ready. The web site states they provide discounts to veterans and medical workers, they refused to honor the coupon. Then my car had leftover parts left on the floor and back dash. This made me wonder where these went and why they were not used. I would be hard pressed to use them again.
I made an appointment and dropped my car off, they asked me just a couple of questions and then I left with a friend for lunch.They called me when they completed running the appropriate tests on my car, just a couple of hours later.The test results were clearly explained to me in a way I could understand.I wasn’t charged any money for the time they spent on my car.Turns out the repairs I need are way out of my budget so I did not get the work done but if my situation were different I would definitely trust them to do a great, quick job on repairing my vehicle.
I can always count on the quality of their workmanship.
Quality work at a reasonable price. Thank you, guys. They were quick, efficient, and addressed all of my concerns. I would definitely return to this establishment.
Thoughtful honest prompt efficient and reasonably priced. Excellent communication with us from long-distance
Great service and extremely friendly.😊 I havent had the best luck choosing mechanics shops due to overpricing or fixing the issue only to need repairing again. I explained what I needed and Mr John was very patient and helpful. Id previously took my car to the dealership and was priced over $300. I paid less than $200 here and was able to use the online coupon for the month. I will definitely come back for oil change soon. Absolutely, I would recommend these guys. Very professional and my vehicle was done in less than an hour with a 4 year warranty! You cant beat that! Also,the cute, fluffy dog was an added bonus💕
I found him to be extremely knowledgeable and considerate of my time. Despite the fact that I had more than one appointment, I was not in a hurry with my vehicle. The team was small, but they worked well together.
I’ve found them to be very reliable and conservative in how they addressed my car problems.With an older car and limited budget and facing a major repair bill they worked hard to save me money.Only downside is that others have had the same positive experience and as a result, at least at this moment, they have so much work that it may take longer to get to your car.They’re reliable, helpful and friendly.Too bad because of Covid there aren’t the fresh cookies anymore.You might want to take the dog home with also....
I have nothing but high praise for Byrd Automotive. Tim and Harvey were incredibly helpful and got my truck running great. Three things set Byrd Automotive apart for me: First, they were straightforward about the repairs that I needed vs. the repairs that I could have. They quoted me for all sorts of services that could be done, but when I asked, What do I need to get done? I got an honest answer. They could have made more money by not telling the truth, but they showed integrity that was much appreciated. Second, they fixed a door issue on my truck that I had not asked for and I was not charged for. They went above and beyond when they didnt have to. Finally, I got my truck back cleaner than its been in years. The hand wash was a very nice touch.
Friendly and fantastic service! They keep my old car on the road and running great!
Byrd is hands down the best mechanic for many many miles around! When we first moved here, I took my car to a local mechanic for some electrical work and they did such a horrible unprofessional job jerry rigging everything. I didn’t know about Byrd at the time and wanted something closer to my house. MISTAKE!!! Took it to Byrd and they fixed all the horrible work the first mechanic did for a very reasonable price and all within a single day!!! I will never trust anyone with my vehicle besides Byrd. They have amazing coupons on their website too and source American made parts as much as possible. I just can’t say enough good things about them! Fast, professional, affordable, honest, AMAZING!!! Thanks guys!!
Blessed place the owner the best and armando mechanic honest man, GOD bless all this business in the name of JESUS CRIST amen
Great work. Really thorough with finding the necessary repairs and giving me options. It’s great to partner with them as they want the nest for me and my vehicle
Weve trusted Byrd with several of our cars, and will continue to do so as long as we live in the Woodlands. Tremendous service, communication, no BS, and a fair price. Even helped me retrieve an item from my car outside of their business hours - when they had no obligation to do-so. Highly recommend!
Great job and process walking me through timing, expectations and steps along the way. Professional and detailed. Will be back for certain.
Used for a pre-purchase inspection.Would absolutely use again and recommend to anyone looking to purchase a used car…Friendly, professional and timely.
I owe these guys a huge debt of gratitude. Its difficult to find a place with a trustworthy and friendly man! Im glad I came across this location!
Good customer service, good work doneI will go to this place again if I need any repair or maintenance
Excellent customer service. The staff is extremely knowledgeable and professional. Consistently reliable!!
Its a nice, friendly place with good service and no complaints. Its also fast and reliable, and their prices are reasonable.
It was my first time and it was fantastic, with very flexible prices and excellent service. I highly recommend it!!!!!!
Every fine well, completed repairs at “scheduled “ time.Recommend this facility to all.
Excellent service courteous and professional. There isn’t a better repair business. One of best I have eveR used. Mary
Byrd Automotive responded quickly and efficiently. They were professional and finished the work when they said they would.
Excellent, extensive service. Detailed diagnostics to find solutions to the problems.
Being new to the area, I did not know where to begin in finding a fair and reliable mechanic for my car trouble. I am so pleased to have found Byrd Automotive. Their prices were very fair. They thoroughly checked out my car and explained the problems very well. Even with the unprecedented winter storm, they were able to complete the work in a timely manner. Im so happy to say that I now have a great mechanic that I can trust. I would highly recommend Tim Byrd and team without reservation.
They didn’t get to work on my car due to scheduling but they were nice enough to take time out of their day to point me in the right direction and help with my best interests. Thank you! I’ll definitely be coming back here in the future.
Very good customer service. I had the oil change done while I waited in their comfy waiting room. It was finished in less than 40 minutes. In the meantime, their Old English sheepdog checked me out and plopped herself down beside me. This is the nicest auto repair shop I’ve ever been to!This will be my new go-to auto service place, unless something absolutely has to be done at the Mazda dealership for warranty reasons.
Poor customer service and lack of communication to customer. Car was not even washed. Felt very lost n didn’t get attention as a customer. Staff could work to be polite n soft with customer .. seems there business is doing well n they got arrogant ..
We drive to Byrd from Conroe because their service is exceptional. There is no funny business here. Just good guys that do honest work and genuinely seem to care about their customers. Absolutely recommend 100%.
Great work, fair price, and very helpful.I hope I dont need an automotive expert again, but if I do, it will be at Byrd Automotive.
Very trustworthy, one time they said I had a power steering leak, they said they would put a dye in the fluid so they could find the leak at a later time, two weeks later i went back and they said they couldnt find the leak so they would not do any work. They could have ripped me off but didnt. These guys are really great! No complaints!
Great work done! Very professional! Will be bringing my other vehicles back
Byrd offers such great service and you feel like you matter when you take your vehicle to them. Awesome December special got my ride prepped for winter! Honey is the best customer service rep in the industry! The shuttle service sees I get to work while my ride is being taken care of. Tim and his staff go the extra mile. Try them and you will see . . .
Tim and the crew at Byrd have been fabulous! I have a project car that I have been working on and they stepped in to finish what I started. The communication was excellent and prices reasonable. I will continue to use them for this car and all my others vehicles.
Byrd Automotive was excellent to work with on doing some major restoration work on my 40 -year old pickup truck. New brakes, steering rack, suspension bushings, and electrical work were completed. They helped track down some hard to find parts to complete the job and get the BRAT back on the road.
First of all Byrd Automotive doesnt work on Maseratis at all even though they state their able to all day. I blew my fuse installing a new battery so I needed a replacement fuse. When I looked on google Byrd Automotive popped up first so I gave them a call. I thought great everything will run smoothly they are only 15 miles away knowledgeable to work on my Gran Turismo. Well for a tow and a fuse I paid $650.00 dollar they couldnt clear my codes and have no idea on how to work on a Maserati since this is my second. The main problem that just makes my blood boil is they put a big ding in my driver side door on the body line. They had my door open when I got in my vehicle so this wouldnt be seen. Once I was home now getting in the vehicle a second time it was apparent they dented the door I didnt go anywhere but home. Dont trust these guys they overcharge and dont take care of an exotic cars what would they do to your vehicle. And to top it off I had to go to Northside Fiat and they fixed the problem for only 100.00 dollars. Go elsewhere itll say money, frustration, and hair.
My 1st time using Byrd because of the reviews and they lived up to the expectations. The shop had my 2018 F 250 PU in for some suspension work and leveling kit to take the infamous wobble out. Byrd installed the Bilstine leveling kit and steering damper and alignment and I could immediately tell the truck vibration was gone.Thank John and Tim great experience and for taking good care of my PU and good work your business provides.
They performed The State of the Car service on my vehicle for $189+tax. This service would have cost me around $500+ somewhere else. I drive a little ways to get to Byrd Automotive, but I know I am getting quality work done at a very reasonable price and they wash your vehicle before you pick it up. People that work there are very professional and very knowledgeable. I wont take my car anywhere else. TRUST
Byrd is the go-to mechanics for me and my family for just about anything auto-related. They are reasonable, honest and go the extra mile with car washes, transportation to and from wherever you need to be and exemplify a real sense of community.
Tim and his team diagnosed and repaired the carburetor and replaced fuel pump on my 1962 T-Bird and its doing great. He also let me know other items to do in the future and I will certainly bring back to Byrd in the future. He kept me informed along the way and I certainly appreciated the updates. Happy Camper...
Highly recommend Byrds! The people were very nice and honest. Came here for a second opinion on my tahoe after service engine light came on. Another mechanic shop was very pushy about what needed to be done and couldnt give me a price until it was finished, I was not getting a good vibe from them. Heard about byrds auto shop, came here and they were very honest and gave me a price before they even started on vehicle. When I came to pick up it was less than they quoted me and they even had my tahoe looking squeaky clean. Thanks again for everything, I will definately recommend them and will come back for services needed. They also had a cute shop dog that greeted me when I walked in😊
When arriving I was greeted by Tim who I must say was very nice professional guy. He immediately attended to my needs. Then another guy named John called me later on and explained what my issues with my vehicle were. After giving me an estimate and was giving the approval to proceed. I was called when my vehicle was ready .They even hand washed it ( much appreciated).I was would give 10 stars if I could .... Thanks guys!
I brought my truck for a second opinion for my truck pulling to the right while driving. I had taken it to another well known shop in Panther creek and diagnosed that the steering box was the probable cause and would need to be replaced for around $1100.I brought it to Byrd and they found the front end to be solid and thought the tires were the issue. I asked them to rotate the tires and the truck tracks normal now.Very satisfied customer.
Ive always had a warranty on the last few trucks Ive owned so it was with a bit of trepidation that I search for a reliable repair shop that would be able to pinpoint the problem and charge a fair price.My first impression was how easy making an appointment online was rather than calling in and having been put on hold. I read a few reviews and easily made an appointment that worked with my schedule.Appointment day and I pull into their repair area for the first time. Im big on first impressions and walking into the office and seeing the repair shops in the back I felt confident I selected a reputable business.I honestly didnt expect my truck repairs to be completed in one day and I was prepared to rent a car for a few days while the repairs were being done with the usual the parts have been ordered Ive gotten at other shops INCLUDING dealerships. I was surprised when I got their call explaining the needed repairs and that theyd be able to complete the job by the end of the day.When I picked up my truck it was the same relaxed atmosphere in the office as they were wrapping up my billing. When I paid for the repairs I was completely surprised to see my invoice STAMPED with a 3 year, 36,000 mile warranty. Byrd is so confident in their repairs they back them up with a written warranty.In summary I am completely satisfied with Byrd Automotive and I highly recommend them for prompt, reliable service with the confidence they back up their repairs with a warranty.
I got my car inspection done at Byrd. I’d never been here before, but I’ll be back. The employees in the reception area were really helpful, especially since I showed up after the inspections were closed for the day. They got me in and out in less than 20 minutes and told me how to go about getting my sticker. The waiting area was cozy and there’s even a dog (Honey) that you can pet.
Excellent service. Highly recommend.
John was extremely helpful and knowledgeable. Service was performed promptly as requested, price was very reasonable. My first visit was for state inspection of 2012 Jaguar, this visit was computer diagnostics for 2016 Corvette. Very good service, I will use them again.
Guys do a great job. Excellent service at a fair price. Theyre usually busy I would recommend an appointment.
Byrd was a great experience. Very clear in explaining what’s going on and the procedure, very polite and helpful! Highly recommend!
Byrd is the type of place your dad would want you to go to. They offer incredible service and really put me at ease during a stressful time with my car needing repairs. Tim, the owner was fabulous and even answered my call after hours when my car broke down and I needed a place to tow it to. He walked me through the process and successfully fixed my car and got me on the road again! I also spoke with John who was fantastic as well-exceptional customer service that is genuine is obviously ingrained in the culture here! They also washed my car and shined up my tires (I’ve never seen them so shiny!!) before I arrived to pick up it what was a nice surprise! I highly highly highly recommend them!!!!
Byrd Automotive is a beacon in the world of dark, scary auto repair shops (and dealerships service departments)! I went in for an oil change but the gentlemen there were so thorough. They answered all of my questions on tires, brakes and anything else I had concerns over. I was treated with respect and honesty, which I haven’t always felt as a female. The value of the oil change was phenomenal as well, almost half of what my dealership charged last time! They were super efficient as well. I was almost sad to leave the quiet, clean waiting area where I worked using the free WiFi! I can’t recommend this business enough.
Walked in to have my car alignment done and Sean helped with this service & also recommended new tires. Alignment was done efficiently & afterwards i put new tires on...my car is now driving smoothly and straight.Great service by Sean & his team.ThxRene Renteria
Absolutely blown away by their customer service and ease of scheduling! Kind, professional, and even funny! Thrilled I found them hidden off of Grograns Mill.
Good experience. Have used these guys a lot.
I took my vehicle there for the first time. I knew what work had to be done. They diagnosed it properly but quoted me a price that was $1100 more than a different shop had quoted, and $500 more than the Lexus dealer which traditionally is most expensive. When I picked up my Lexus from them they charged me $68 just for having looked at it. They tried to overcharge me. Will they overcharge you?
They are always eager to help and I can trust what they tell me. I feel not only do they do quality work but they are also transparent and I’m allowing me to know what does not need to be done.
Byrd has worked on three different cars I own I think they are very professional and I think they do good work
It is rare to find people you really trust. I’m so glad I found Byrd Automotive. They are honest in back up their work. I would highly recommend them to my friends family and any other people searching for a reliable trustworthy mechanic.
Very nice and professional! Super clean and comfortable waiting area. Oil change done fast! Loved it here. Will definitely go back!
Very clear approach to communication and problem solving. I did have to initiate contact each day my vehicle was gone. Appreciated the car wash prior to pickup.
Meticulous attention to detail. Professionalism.
Engine replacement, windshield wipers unit rebuilt, transmission inspection /repair, rebuilt cockpit electrical system. Top notch and very reliable work.
Ive been taking my 89 bronco here the past 1.5 years and will continue to take it and whatever other vehicle. Ive been probably coming in almost every 2-3 months getting work done on this fixer upper and these guys are always so kind and always ready for me to bring my car in! Their prices are fair. I trust these guys with my bronco forever and ever, as long as theyll have me. Im also super impressed with my car getting fixed and the complimentary car wash. So kind!!! plus the shop dog, Honey, just a ridiculously cute addition to the experience. 12/10 recommend to everyone.
My 2008 Rav4 has a known engine defect. Ive been trying to find a fix for years. Byrd Auto was able to tell me what the problem was and was really honest about the stages that might need to happen to fix it. They completed the initial fix in a day for much less than other shops had charged without fixing the problem. So far so good. Ill continue to use these guys.
Great experience with the Byrd Team.Very professional service focus.
Now its for sure the best. Ive needed big and small things done, and each time I have been treated professionally and fairly.
They are very professional . Their work is good and location is great but not the friendliest group I have been too . They were suppose to call me when they were done and after waiting g all day I finally had to call them .Also beware no one wears a mask and for that reason I won’t return .
Excellent service !! They go above and beyond when taking care of their customers
Our family has been bringing our vehicles to Byrd Automotive for 20+ years. We are always treated with respect and kindness. The guys help with everything from routine work to our emergencies. Im confident in their work and that I get a fair price. I thank them for all they do for us!!
I was visiting family from out of town and my car had a major oil leak the morning of New Year’s Eve. I was certain I’d be without my car for at least a few days because of the holiday but they were able to diagnose the issue and hustled to get my car back to me the same day! They also had the best customer service I’ve experienced with automotive services. They were direct, took the time to educate me on the issue, and did everything they could to ensure I would not be inconvenienced including complimentary rides to/from the shop. I will definitely be recommending them to friends and family in the area.
They are so helpful and trustworthy...always take the time to explain clearly any problem. I love the text alert system they use as well. Wonderful business.
It took us a few years to find a mechanic around here that we liked. Once we found Byrd, we havent gone elsewhere.The are great at finding and digging for the root cause of our car issues. They are willing to help you understand the problem and you options.They have also gone above and beyond for us during the pandemic to help us maintain social distancing.
I cannot compliment enough. They fixed up my Porsche and washed it for me. On time at a great price. Thank u guys
I went to Byrd Automotive when I first moved to the Woodlands because it was close. I stay with them because they are fair, honest, quick and their customer service superb.
Always the best customer service and honest, transparent work.
Tim was amazing and the whole crew very professional & honest. Love that they take care of veterans as well with a discount 😊
Thank you to all our customers for the positive reviews. We take pride in making sure you are satisfied with our work.
I am so pleased with the service done on car and received excellent service.
They diagnosed a reoccuring problem that I had been having with my ac that would only work intermittently. They let me know exactly what the problem was.
Great guys there! They keep you up to date with the progress of the repair and let you know the possible outcomes.
An honest mechanic, hallelujah. Another shop recommended a full replacement, so I called around for comps, Byrd took a look at it and told me that only a part needed rebuilding rather than a full replacement, which saved me thousands of dollars. Whats more is they beat the schedule even while Tropical Storm Imelda was hammering us, which is such a refreshing surprise in this industry. These guys are my new shop.
This place is amazing. Back at thanksgiving 2018, my 2015 Kia Soul died and the engine needed to be rebuilt. Byrd took care of everything, including contacting the warranty company multiple times. I apparently got a lemon so I’ve had to bring it back several times since then and every time they are quick, professional, honest, and very friendly. I won’t even go anywhere else for a simple oil change because they take such good care of my car. I highly recommend them if you need work done on your vehicle.
Fantastic work. The team was very communicative and called me each day they still had my car to give me an update. There were no issues with the CarMax warranty and they took care of everything. I can’t recommend these guys enough!!!
Very good honest service. Pricing is fair and the service is on time.
Awesome group of people here. Excellent service and not out to gouge customers. Very trustworthy, which is hard to find in this line of business.
I have a Used BMW purchased in 2016. A week after my purchase fuel pump light and others came on. Additionally I lost the control so steering wheel and more. Took to the BMW certified service on I 45. $2000 later, car was still not fixed. Went back and said I would need a new “used engine”. Check out Bryd Automotive and took in. We did spend a year trying to figure out what was happening while I drove the car. Last service Tim and his team were determined to identify the root cause. They isolated different parts of the engine to ultimately solve the problem. Tim spent hours researching and calls with BMW. They are the best and angels for solving my car problems. Will always use Tim and his team. Finally an automotive service company this is honest!!!! The best.
Great place with great people and good value.
My car needed towing from AAA and I was lucky enough to find this place as it took overnight drop-offs. They were extremely helpful, let me keep my store my car there until I figured out what to do with it, and were nice folks every step of the way. I just moved to the area and this shop will be my go-to for auto needs.
Great service. Awesome staff. These guys really knows how to make their customers happy and treat them right. Highly recommend.
Always a great experience working with the Byrd Automotive team!
Byrd Automotive has always been a high quality shop for all automotive needs. The people and service are top notch. They are dependable and honest. I’ve never had a bad experience there.
This is the ONLY automotive place I will bring my vehicle to ever again. Mike was amazing (the entire staff was amazing honestly) I have nothing to even complain about. I had the hardest 6 months trying to find a good quote for my side mirror and Byrd had the BEST price. I was told $1600 from another place right down the road and was charged half that with Byrd!! They are honest, friendly, clean and they even washed my car! If I could give 10 stars I would.
These guys are the best. Ive used them since 1995 when we first moved here and their work has never disappointed. Thanks Tim, your leadership shows through!
I went and saw Tim at Byrd Automotive to get a diagnostic and a second opinion after going to a different place and being dismissed and told there was nothing they could do. As a young women and full-time student I was extremely disheartened by the way I was treated in the car repair industry until I found Byrd. Tim went absolutely above and beyond to help me. I started off by calling and immediately over the phone he was friendly and willing to help. He took down information and did some research. I ended up taking my car into him to have him take a look himself. After a full day of research on his part and some diagnostics later he ended up saving me $5,000. I could not be more thankful for Tim and his team. Even after I left his shop I was able to call him and get information from him over the phone without any hesitation on his end. This shop is HONEST, HELPFUL, and overall AMAZING. If I ever have any more car troubles he is the first person I will go to. Thank you Tim and team!
Cant say enough good things about this automotive shop, nicest, most professional individuals, they truly care about doing a good job. So glad they are near to take care of all our automotive issues. Thank you Bryd Automotive.
Very honest business. Refereed me to dealer for warranty work I would have paid them to perform. Other work done quickly and correctly. Thanks.
Always very courteous and professional.
I had great experience using Byrd Automotive. They got my Tahoe in right away and asked in detail about the problem it was having. They called to tell me the cost of the repair and were able to fix it right away. Friendly helpful people that I will definitely go there again!