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Advance Auto Parts
7985 W 159th St, Tinley Park, IL 60477, United States
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Advance Auto Parts
Comments
Sa
Review №1

The team is amazing, Matt helped me determine what kind of battery was in my car when it seemed like it was giving me different options online. Thanks team

Da
Review №2

Absolutely love calling my guys at advance every single day!

Bo
Review №3

Sunday I worked with Marty. Great customer service. He made sure to get it right the first time. He asks good questions and is very productive. Nice to see a person who takes the position seriously. Keep up the great work

Ca
Review №4

If you’re looking for good customer experience, don’t come here! There are many other places nearby. I came in Friday noon (today) and asked for a replacement light bulb for ‘13 Hyundai Sonata, guy gave me an H11, had to come back after I removed old bulb which was different. Went back, young lady with such bad people skills attended me, previous guy (mid aged) told me most people make mistakes and confuse bulbs. Went back home, drove car to advanced auto since it definitely is low beam bulb (H7 which I looked up online), young lady attended me again, pointed me in direction of light bulb... finally got correct low beam light bulb!I’m not buying here if these 2 people are still working here!!

Ti
Review №5

Always nice folks helping you, and they do help you too!

Au
Review №6

Super friendly. The real face masked guy was more then helpful. Well worth the 40 mile drive.

Ma
Review №7

Kyle was super helpful and very knowledgeable.

An
Review №8

They give you a price over the phone and then when you show up its a different price and much higher almost double

Ni
Review №9

Sunday afternoon crew helped me with my problem, very good service thank you!

CP
Review №10

The manager here is awesome! They donated this amazing gift basket for a raffle we had during our Touch-A-Truck event last summer. They were more than happy to help us raise money for charity. Thanks guys!

An
Review №11

Ive been there numerous times and its always the same two employees that are extremely helpful and knowledgeable. Today they explained the difference between 3157 and 3157A bulbs (which were discontinued instead but 3457A bulbs), if they hadnt assisted me i most likely would have gotten a ticket for having a white front turn signal.

Ha
Review №12

Beyond nice. Best customer service experience I had in a long time. Telling everybody on Facebook. Lol

Ja
Review №13

Nice, but Autozone has bigger selection

Ti
Review №14

Commercial manager Matt is a pleasure to deal with.

Ro
Review №15

Very good staff!! Very curtiouse very helpful!!!!

Ja
Review №16

Great servive and prices.

ga
Review №17

Helpful guy behind the counter. Showed me exactly what I needed.

Al
Review №18

Good bunch of guy that know there parts

ke
Review №19

New to the area best one I found yet Ill drive the extra 5 minutes!

Ke
Review №20

Great Counter Person, very helpful and had the part I needed.

Ji
Review №21

Kinda high priced but they have what you need

Re
Review №22

I purchased a battery and the customer service guy (sorry I cant remember his name) put it in my car he was very nice and Friendly. I would shop her again. Thanks for great service.

De
Review №23

Poor customer serviceWe wanted to open a business account for our newly opened auto shop and was not assisted. Due to poor customer service to open an account I decided not to open a business account at all w advance auto. I wont want problems with my accounts later down the road. As I want to provide the best quality and service to my customers as well.

jo
Review №24

The guys that work there are all awesome. Matt is really helpful and takes great care of his customers. I wouldnt go to Any other auto part store. He always goes further and beyond than what he really needs to as does Anthony and the rest of the employees. Thanks guys!

am
Review №25

If youre going to be a counter person, you should be good with customer service. Walked in to grab a bag of oil dry. When I asked the guy standing behind the counter, he seemed inconvenienced. I asked how big they were and how much and after an overly exaggerated sigh, he said he doesnt know he need to grab it to check size and pricing. Price isnt bad for a 40lb bag of oil dry but I would suggest not come to work if you have a poor attitude, especially when youre dealing with the public, and having to answer questions throughout the day. 2 star only for price, 1 star for bad attitude

Ph
Review №26

Extremely helpful. Had some questions about my 95 Accord and they guy not only let me in the store prior to opening, but answered some questions I had.

Ge
Review №27

Martin and Adam, were very professional and knowledgeable with the parts and help I needed to get me back on the road . I am a very satisfied customer.

Wi
Review №28

There is the servicemen that work there, his name is Charles excellent knowledgeable definitely wont try to sale you nothing you dont need, and is always willing to give you a hand. Thank you so much!!!!

J
Review №29

Advance Auto is my favorite auto parts store. Usually well staffed with knowledgeable employees. I usually buy online and pick up in store. Coupon codes available online brings the price down further than any other parts store usually.

Jo
Review №30

In and out experience everytime! Great store. Great staff. Good prices too.

Ky
Review №31

Great service always willing to help

Ro
Review №32

Had an A B S tone ring code. Most tone rings are on the axle. Ours is located inside the wheel bearing. Another store couldnt help figure this out. Called talked to Marty, got the correct part ordered.

Mi
Review №33

I gotta give these guys credit. I know better than to walk in 2 min to close on a snowy night, needed a battery. They went out of their way to be pleasant & help me out. Thanks!

Ke
Review №34

Had to do a emergency brake job in the parking lot ...everyone was super friendly and the parts were right !

Ke
Review №35

I work there so Im prejudiced. But I like the store and the company.

Da
Review №36

I walked in with an emergency and they took care of it right away! Excellent service.

Ro
Review №37

Friendly and helpful staff, took time to leave the counter and help me find what I needed. They now have a new customer.

Er
Review №38

Absolute first class service employees were very knowledgeable, accommodationing and extremely polite. Have now became my only parts store.

Ra
Review №39

They were very very helpful getting me the parts I needed to fix my car.

ja
Review №40

Polite professional staff and assisted on a good sale for oil change kit.

Da
Review №41

I usually find what I need here and the service is great ...theyre always helpful!

Pe
Review №42

Always good prices. Matt and Paul are tops!

KA
Review №43

So nice people

Ra
Review №44

The clerk at the counter was very knowledgeable courteous and friendly. A+++ service.

Je
Review №45

Counter person had no clue how to find my part. Sad that everyone dependent on computer

Ri
Review №46

Awesome service

Jo
Review №47

Both guys named Michael have been very helpful

Li
Review №48

If I Could Give A 0 Star I Would, Manager Walks Around Like He Has A D*** Shoved Up His A**, All Employees Are Lazy And Seem Bothered If You Ask Them A Question. They Definetly Need To Let Go Of Who Ever Is Running This Store And Everyone In There! Horrible Service! Rather Take My Money Across The Street To The Other Auto Parts O’Reilly’s!

JR
Review №49

Very helpful and staff was pretty knowledgeable.

Le
Review №50

Staff is not too helpful. Feels like they seem inconvenienced if they have to get up and help you find something. Prices are average.

La
Review №51

Great customer service

Ji
Review №52

They had the longer flex pipe for my car when none of the competitors did they price matched the exhaust clamps to the cheapest competitors price without hassle at all it was a great experience and I would recommend this place to anybody first

Me
Review №53

All the parts youll need for your car and help with check engine light and free installation of wipers

Tr
Review №54

I bought plugs and wires. They had several different price ranges on the plugs but the computer showed a cheaper set of wires but they didnt keep them in the store

Kr
Review №55

They have great deals and awesome coupons

Je
Review №56

Had what I needed.

Ah
Review №57

Very nice service over the phone experience.

Lo
Review №58

Google Maps needs to update the pin location they are moved to 80th Avenue and 159th street southeast corner I sent at least four of request for them to relocate the pin on the map lets see what happens

al
Review №59

Always very helpful Knowledgeable staff

to
Review №60

Wont match their online price

Ni
Review №61

Worst customer service ever! I will not go back, came to get something checked and the employee acted like he had better things to do. Rudely said nothing was wrong and walked away. Take your business elsewhere.

Jo
Review №62

Needed a good battery

Dr
Review №63

Excellent customer service

Sa
Review №64

So unhelpful I even felt like I was being an inconvenience when asking an employee a question.

Pe
Review №65

Excellent Service and Inventory.

Ed
Review №66

I called just to ask about battery on my car and they put me on hold forever

Th
Review №67

They pricey

Ah
Review №68

Bad customer service

Ca
Review №69

They check engine light for free

Ky
Review №70

Good place

ve
Review №71

Had parts needed

Mi
Review №72

Good

Om
Review №73

Bad

St
Review №74

😗😎😊

Fr
Review №75

Excellent service and good customer service 👍

Al
Review №76

Bad Serbian If They See You Hispanic. It is the third Time Super High Prices. I do not recommend it

Information
12 Photos
76 Comments
4 Rating
  • Address:7985 W 159th St, Tinley Park, IL 60477, United States
  • Site:https://stores.advanceautoparts.com/il/tinley-park/7985-west-159th-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 708-444-7396
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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