I went to just look around and I met a pretty a awesome salesman ROMAN STEWART who was phenomenal. Roman was very knowledgeable, friendly, extremely polite and helpful. He worked within my budget and sold me a car that I love. The manager was extremely nice as well. The finance person Michael Lorenzo was cute, patient and pleasantly friendly. I highly recommend the guys at Rizza Cadillac Buick for a great car buying experience!

The service team here is top notch. I broke down on I-80 Eight hours from home. They made me feel welcome, took great care of me. You guys have an amazing dealership! Amazing customer service and the best staff at any dealership. Great job guys! Thanks again Joe!

I went to have a small leak repaired from my back trunk window from 820 am-330pm. When I get there at 530 since I had to get a ride to the dealer the Cashier was not at her desk. It was 20 min later Jim walked around looking for her and she was no where to be found. There were 2 other people waiting to check out. One of the women waiting in line found her on the floor in the bathroom which it looked like she passed out or was sleeping. She was all frazzled didn’t apologize. The next day It rained all day and now have a bigger leak than before and my whole inside of my trunk overnight was soaked! So now today I made an appointment to take another whole day waisted without even to be offered a loaner to come back! I don’t want to hear about the economy, I’m now going to be inconvenienced 2 full days! If I had a Cadillac I wonder if I would be treated with better service? It’s funny how my hospital that I work at lives and breathes off of these surveys and act upon them to make the customer happy. This place is not doing so. I’m not paying for anything else wrong with the window since it wasn’t my doing in the first place! The guy did something worse to it! It’s going to be free of charge or I will speak to a manager directly. I need a rental the day of my service next week also. Period.

I’m not one for all the “small, get to know you talk” especially when it comes to searching for a car. I truly believe that’s why Patrick and myself clicked. He understood what I wanted, the price I was willing to pay, and he made it happen!!! Smooth sailing!!! Keep up the great work Patrick!!

Thank you to my salesperson Marcin with Rizza!! He was very helpful and still answers all my questions that I have on my new 2021 GMC Sierra- which I absolutely LOVE!! Jimmy and Kenny were also very helpful with my visit. I had such a great experience with all of them, they were all very nice and friendly. I recommend my friends and family to come here. My flowers look great in this truck!

The service was fast. Waiting room was really plain. No entertaining channels to watch just dealership advertisements. Also, most employees did not wear their masks. Did not feel comfortable. Some people were coughing.

My experience at GMC Rizza was the best! Marcin and Jimmy were so helpful and knowledgeable. Made buying a new vehicle so easy. I’m definitely recommending them to my family and friends. I love my new GMC Acadia!!!!!

The service department was wonderful. Danielle made me feel welcome, I had a bad experience from a previous dealer. Danielle made up for that and more. She is my new service person. Great job!!

I was able to schedule my appointment with Tom (service manager) because my last visit did not go well. Tom wanted a chance to redeem Rizza and I am so glad I decided to give them another try. I brought my 2013 Buick Enclave in for an oil change, inspection and new tires. Tom called me back and asked if I would need a loaner car and I said yes as I knew getting new tires would take time. When I arrived I was greeted by Danielle and she was absolutely amazing.. I had told her that I brought my Rizza coupons with me and I knew that they would price match my tires (I knew they were going to be expensive). Danielle checked several sites and the price Rizza offered was comparable. Danielle then allowed me to use another coupon on my flyer and got me all set in my courtesy car. Danielle is an amazing customer service manager and has the perfect personality for it. She is able to juggle multiple jobs at one time and still made me feel like I was a valued customer. I absolutely would refer everyone I know to Rizza Service Center as Tom and Danielle went above and beyond. I am a very happy customer.

Im on my third Cadillac from Rizza. Whenever I have to take my car for service, Im always treated as if Im special. My salesman Dan, always remember my name, and Danielle in service treats you as if you were her best friend. That says a lot about a dealership. I highly recommend Rizza. You cant go wrong.

Great service and very fast, l informed the service writer Jim that l take care of uncle who has Dementia and l cant be away to long so he got me out of there right away

Marvin, Jimmy, Kenny, and Bert absolutely stunning performance! Very happy I met Marcin and got me my dream truck!

Thank you Jay and Dan for all your help in helping my Husband and I make excellent choices with our new vehicles!With COVID, the car shortage and now the chip shortage, you were able to put us in the right vehicles that we wanted! Thank you for going that extra mile or and over till we decided. So happy with our new purchases!You did it again TR......🥇

It was a very good experience. I appreciated the advisor recommending and explaining to me what my car needed based on its age. I feel confident with the service that I received and I appreciate the way my car is operating. The advisor, John was very professional, knowledgeable, and personable.

Recently came in and bought a truck through Mark and was expecting the typical mind-numbing car buying experience. Well… Ive never been happier to say I couldn’t have been more wrong. Mark and his manager Jay made this experience as quick and easy as possible while taking care of me each step of the process. Look no further than a Rizza dealer for your next car purchase! You won’t regret it.

I scheduled a car wash. When I was told the truck was ready, it had only been ran through the wash. It wasnt dried off and the windows werent clean.

John Howard was great, I was running late due to a medical procedure that ran long and was calm and reassuring that I would still get out in a reasonable amount of time which was true. Also made some excellent recommendations about future service on my GMC Canyon Denali. John is a big reason I will keep coming back to Rizza for service and sales.

Perfect staff, everyone was so polite. Ryan Baker is the best. He is very honest, helpful, courteous, professional, and actually remembers his clients by face and name. Awesome team work and communication. Huge THANKS to Ryan Baker.

I went in for an oil change but wanted to address some recent service concerns. I brought my car in on August 21, 2021 for a break squeaking issues. It was determined that I needed new rear break pads and spent over $400 for the entire service. Since then my breaks have continued to make squeaking noises so I raised the concern again when I came in for my oil chance. I explained that I cannot afford these types of costs each month and they dont even fix the issue. Jim agreed and said they would look at it at no charge today to make sure they figure out why theyre still squeaking. At the end of the appointment he didnt explain anything and simply directed me to the cashiers windows. I paid for my oil change and tire rotation, and the invoice says there was an inspection, but the breaks still squeak. My original issue wasnt addressed since that August appointment and now I am out $400+.

My experience was superb. The service was fast. The service dept was friendly and I loved that they greeted me with a smile. This is my go to spot for my Cadillac car care

Had a great experience here purchasing my new car. Salesman mark and the general manager James were polite and helpful throughout the entire process; even fixed one of the tires. Highly recommended this place to everyone.

Everyone at Rizza Cadillac I encounter are always very welcoming, friendly & informative whether Im in for service on my vehicle or picking up parts. People hold doors open for me, giving a greeting & a smile. The dealership is always very clean & presentable. I feel confident in the Rizza Team, thank you for doing what you do!!

Mark Hoover is a fantastic! If you need to purchase a vehicle, be sure to see him. Hes honest, personable, responsive, and he gets the job done with no pressure and no stress. The whole purchasing process was a breeze thanks to Mark, the finance guy, and all of the porters.

Seems like a ripoff. was interested in buying a car said they would send me the link to the vehicle. they only send a bunch of info that looks as if it were scrambled to make it look reliable. Most car sales people are scammers and dont care. these are no different. then couldnt get a hold of the contact and the email came from an unsecure account too. Do not go there

I’m grateful to say that my service was really good John Howard the service writer really did a fantastic job of Serving and making sure everything that I was concerned about was taken care of👍🏽

I was very pleased with John Howard. He was pleasant to deal with and explained the service well they provided.

Jim is truly amazing! Brandon Crenshaw did a fabulous job! He made my experience with buying a new car very pleasant! So much so my wife purchased a new car as well. Thank you so much! We really appreciate it!P.s. The Finance Director Mike is really cute 😍 lol

Tried to finance a GMC Sierra Elevation. They wanted $56,000 for it. Totally okay with that price and when we went to finance it they wanted $1100 a month for 72 months which comes out to $79,200!!! And that was with $5000 down. That is 15.8% APR!!! Checked on their own website. We then asked about leasing and they wanted over 900 a month. Seen similar trucks in a higher price range that you could lease for around 350 at other dealers. Absolute crooks.

Go see Patrick at Rizza! Great deal on a great car! He and his crew were awesome to work with!!

Great 1st experience, repaired my hatch when Napleton and Shirley failed

My husband and I are very satisfied with our experience at Rizza Cadillac. Our sales man Anthony Rizza was wonderful we felt no pressure at all he was very informative. There was nothing he did not know about The vehicle we were purchasing. The GM Jim Allegretti was also very helpful And personable. We feel comfortable knowing that whatever should come up in the future that they will take very good care of us.

Marcin, Kenny, Jimmy were great super happy with my new truck 2500 Denali. Highly recommend them to every one. Thank you guys so much

They were so informative, really gave me piece of mind. Very knowledgeable and super sweet.

Thank you so much !!! I got my Alarm and Key remote, I was in and out and thanks for the delicious coffee .

John Howard is the best. Went in for oil change and was in and out in record time. He is honest and so knowledgeable. He has never stirred me wrong

I had great experience, they took me in right away, the time on service was reasonable, I got a free car wash, very satisfied.

ATTENTION BUYERS! YOU WILL BE SURPRISED WITH 10K OVER THE STICKER PRICE. BEFORE YOU EVEN COME HERE MAKE SURE ABOUT THE PRICES! OUR CREDIT GOT RUN MULTIPLE TIMES AND THEY INFORMED US AFTER ABOUT 10K OVER THE STICKER PRICE AS CADILLAC ESCALADE 2021 IS ON DEMAND CAR! SO BE AWARE OF THIS PLACE AS MSRP IS 10K MORE HERE!

Munir was my salesman he did a tremendous job explaining everything and fixing the problems on my used xts as promised, it’s my first caddy and after buying 7 lexuses he understands the importance of repeat business. I hope I have good luck switching. All in all it was a good experience. Thanks again Munir.

Attention ⚠️🆘⛔️Do not go there. You will be disappointed. They dont care about your feelings. Wed love to buy 2021 Cadillac Escalade ESV and they run our credit and someone offered more price over the sticker and we got news that the car sold! So our credit got run bunch of times we left the dealership without car!

John Howard is wonderful, he answered all my questions. I have confidence in the services that were provided, my vehicle is running like a charm.

John Howard was a pro and made the experience of having my truck serviced really easy.

Everything about our experience here was superior. Mark is an amazing salesman with a no pressure approach. The Sales & Finance Managers were top notch straight shooters! We will be purchasing all of our new and pre-owned vehicles from Rizza moving forward!

Never ever go there. You will be disappointed. They dont care about your feelings. Wed love to buy 2021 Cadillac Escalade ESV and they run our credit and someone offered more price over the sticker and we got news that the car sold! So our credit got run bunch of times we left the dealership without car!

I was pleased with my over service. The salesmen, finance manager, and everyone that I was in contact with were professional. I appreciate their honesty about my vehicle that I was trying to trade in and putting me in a new vehicle. I’m sending my family and friends there.

I HAVE BEEN HAVING A PROBLEM WITH MY BUICK I DONT KNOW IF IM UPSET WITH BUICK OR RIZZA I HAVE BEEN DEALING WITH RIZZA ABT MY CAR SINCE APRIL NOW I HAVE PAID OVER $700 TO FIX MY LAST PROBLEM AND I WAS TOLD IT TOOK 3 PEOPLE TO FIGURE OUT WHAT THE PROBLEM WAS NOW I PICKED UP MY CAR ON SEPTEMBER 17TH AND BEFORE I GAVE MY CAR TO RIZZA ALL MY LOCKS WORKED AND NOW AFTER MY SERVICE MY CAR ONLY LOCKS ON THE PASSENGERS SIDE I HAVE CHILDREN RIDING IN MY CAR SO I NEED ALL MY LOCKS WORKING I CALLED RIZZA AND WAS TOLD I HAVE TO BRING MY CAR BACK IN AND THERE WILL BE A CHARGE OF AT LEAST $170. I CANT AFFORD TO HAVE MY REPAIRS DONE BY RIZZA BUICK I HAVE TO PAY FOR SOMETHING THAT WAS WORKING WHEN I GAVE THEM MY CAR SO NOW I HAVE TO DRIVE MY CAR WITH NO LOCKS THANK YOU BE CAREFUL

Great dealer to do business with. Danielle OConnor was very professional and walked me through the whole deal with Chris and Mike. I love my new GMC.

As a woman I find it difficult getting my car serviced. Im afraid that Ill get mistreated and/or taken advantage of due to my lack of knowledge when it comes to cars. My experience at Rizza was exceptional. The facility is clean and the staff is kind. My vehicle was serviced by Jim Monahan and he was the best! He made himself available to me when I had questions and was very transparent about the status of my truck and he updated me often. I will surely be back! Signed- One happy customer!

We bought a car there last weekend and traded in an old vehicle. We dealt with Jason, the process was very smooth, and we’re happy with our purchase.

We were/are pleased with the vehicle we purchased, we called ahead and they had the vehicle we wanted ready for us and the sales staff was friendly and easy enough to negotiate with. However, of the 10+ vehicles weve owned this was by far the most inefficient paperwork process Ive encountered. It started off nice, everything was on a fancy tabletop tablet and signed digitally, this all became pointless when it was all printed anyway as a hard copy and divided up into the proper files. Once that black hole for time was filled, we were in our new vehicle ready to leave, only to have to Google the sequence on how to manually take the vehicle out of transport mode which is how they are shipped to the dealer. The entire process took just a few minutes under 4 hours to complete, mind you they knew ahead of time the vehicle we were planning to buy. Top the story off with they only gave us one of the two new license plates, and we got our credit notice that they did a soft credit inquiry with eight different lenders. End result, they have a good inventory, friendly staff and fair to negotiate with, but the buying process is anything but streamlined.

From the start at the Costco website, to the intake call with Andrea with a half hour of the Costco inquiry, the process was smooth, personable and helpful. After speaking with Andrea I was connected with our sales person, Patrick, who connected with me shortly thereafter. Patrick was very knowledgeable and helpful. He offered to drive the car we chose to our residence within 2 days. We signed all paperwork and it was a very smooth process as Patrick had all documentation organized. The loan officer was also excellent and knowledgeable. Overall the team is 5 stars and I will definitely recommend Patrick and the team to others

I was on search for a sporty looking car. I came in of unsure of what could happen and I was rewarded with one of my choices for cars. I would recommend this place . Roman ( sale guy) made sure we got the rate that we were comfortable with. * Update will be done if needed

Never felt comfortable or well recieved. Felt as though this was a money grab and not about getting my car serviced. I had my car checked prior to bringing it in and all of a sudden I have more problems and a diagnostic that took double the time to assess. Staff didnt speak upon arrival, I had to initiate conversation. It was a poor experience overall.

Jim was awesome loaner cars were tight but he expidited my service so we wouldnt be inconvienced for very long

Amazing parts department and cashier. Very friendly and super helpful.

Came in for first oil change. Had an appointment and was taken on time. Did not have to wait. Good service!!

Great experience as always! Bob in parts always helps me get exactly whats needed! Great service!! Thanks for the great customer service Bob!

MY BUICK WAS TOTALLY DEAD I BOUGHT A NEW BATTETY NEXT DAY ITS DEAD AGAIN I TOWED IT TO RIZZA THEY SAID THE BATTERY WAS NO GOOD CHARGED ME OVER $500 TO DIAGNOSE MY CAR AND I PICKED IT UP NEXT DAY ITS DEAD AGAIN I PAID FOR 2 TOWS AND NOW ITS BACK AT RIZZAITS NOT A BATTERY PROBLEM I PAID TO HAVE IT FIXED AND IT WAS NOT IM VERY DISAPPOINTED

I had an excellent experience in trading in my 2016 Terrain for a 2021. The salesperson, financial manager, and Rizza staff was very knowledgeable, friendly, and supportive to my questions and wants. I would recommend Rizza to all my family and friends!

Do not give this dealership your business. Like many other dealerships they will try to steal your money in the service department. They upcharge way too much. Service writers work on commission. 1,200$ to replace one headlight. 700$ for a sensor. Of course the rear bearings on my 2012 regal GS have went out twice each side. 500$ each bearing. The service department has had known issues with corporate. Rizza is a very unethical company and will charge you above the book rate. Good luck if you need a spare key programed. Just buy the base key and google how to program it.

The CONCERNS & ATTENTION to repairs and custom ers meet and EXCEEDS public SERVICE, THANKS RIZZA 🙏🏽🥂

They where very friendly and got me back on the road quickly.

Traded in my 2012 Chevy equinox for a 2017 Cadillac XT5. Ryan Clark and Jim Allegretti were the dreamTeam that helped make this sale possible! They listened to all my concerns going into my next potential vehicle and set me up with a car that fits my needs day to day as well as financially! 10/10Would recommend not only these salesman but the dealership as a whole. Thanks for my beautiful Cadillac, guys!

When I came in, I was greeted and ask what bring me in. They took care of me did not have to wait too long. To get a oil change and tire rotation. One thing I have to say when you make appointment they stick to it.

I only wish the dealership would honor my extended car warranty from CarShield

I would like to inform every one concerning Rizza Cadillac and Buick in Tinley Park. Starting with Jim Allegretty which is over the sales team He is very unprofessional and uncaring toward customers and his team, He talks to everybody in a mean and derogatory way. I have purchased several Cadillac cars from Rizza in the past but this time was the worse time for me and my family. Jim makes promises and goes back and his promise. After he receives your money, a substantial amount, he asks for more and more trying to manipulate and drain you and your account. I reported all unprofessionalism to Tony Rizza and he even had the audacity to talk to me in a mean way, saying you dont have to buy any more cars from me. This is after the fact, my family has spent lots of money with this terrible and unpredictable business. DONT SPEND YOUR MONEY AND VALUABLE TIME WITH THIS CRUEL AND UNJUST DEALERSHIP! THEY ARE OUT TO TAKE YOUR MONEY AND RUIN YOU! ESPECIALLY TONY RIZZA AND JIM ALLEGRETY!

Very expertise and knowledgeable about the car business and that’s what they do best . Cares very much customers and about what a customer want.

Bought my 2017 Escalade in February from Rizza. I wanted a Tahoe but when I saw the Escalade I fell in love. The sales guy Joe was great but you know when you take a 10min test drive you don’t feel or see all the blemishes. As I was aware I was buying a used car I knew there would be something but when you spend $60k on a truck you would expect the dealership to inspect it thoroughly. A week after buying the truck I brought for service and advised the truck did not have a smooth ride. The car was checked and service told me nothing was wrong. I took the car back again advising something is wrong every bump I hit the truck sounds like it needs struts or shocks again Rizza told me nothing was wrong advised me to change the tires. I spent $1300 on new tires truck still sounded and rode like a tonka truck. Finally I took the car to 2 reputable mechanics who work on Cadillacs and one who took the air shocks out in front of me I have the photos and told me these are blown out we can fix the back you may have a little time on the front ones. When I called service at Rizza to advise what was found even spoke to the service manager the gentleman told me who are you going to believe that mechanic or us and we are the experts on Cadillac this is what we do. The service manager was rude and obnoxious and dismissed my claim. I spent $2k cash and now my car runs amazing when all Rizza had to do was take my claim seriously and do their job and actually check the car out twice!!! If I was a man this NEVER would have happened and after spending $60k on a truck plus cash for a warranty that didn’t serve me I would never buy from them again. I called I asked to speak to managers I brought the car for service and most of all I paid for new tires and then the shocks out of my own pocket which was covered and they found a leak which was fixed that Rizza Cadillac missed. What saddens me about this whole experience is I told Rizza what was wrong from the beginning and if they had just checked the truck out and filed the warranty I wouldn’t be out of $3500 for new tires and air shocks! Now I’m fighting the warranty claim for my money back. The only reason I go to Rizza is for an oil change I don’t trust them to be honest with my truck. Remember most women rely on their mechanics and our handyman to assist us and if we can’t trust you who can we trust! Fingers crossed I get my money back from warranty now that my back air shocks I paid for are fixed I actually love I truck that I had regretted buying. Thanks for nothing Rizza

I brought in my 2018 Buick that needed warranty repairs. They completed all warranty work on our car. Communicated well to keep us updated on the progress. Offered loaner since repairs took longer than expected. Professional service.

I dealt with a lady name Becky in-service. Very well mannered well-informed and completed everything she said that needed to be done. I would recommend this place for service to anyone

I recieved a call to come in for a free service check set the appointment went in and the service was good had a problem that i had been trying to get resolved and told John Howard what was going on he got it taken care of.

The salesman, Munir was very helpful and patient with me. I just wanted to say thank you for having a great employee who was kind enough to assist me with any questions I had.

Dropped my 1800 mile Denali. off for service. Transmission had a bad shutter. The service writer with a better than everyone else attitude claims there is probably nothing wrong with it... Okay bud. Low and behold the technicians find the issue and resolve it. Great if the story can end here but unfortunately it doesnt. Go to pick the truck up and immediately I notice there is a scratch almost the full length of the drivers front fender and the lower front valence is scuffed and scratched in two places. Immediately I call for a manager to look at it. He took pictures and apologized. The drivers fender scratch came out with compound but the lower valence will need to be replaced. Two days later I get a call they are not taking responsibility of the damage on a brand new Denali 1800 miles. Find anywhere else to do business with these people are bottom feeders.

Excellent staff, excellent merchandise. You couldnt do better than Rizza! Munir was excellent to work with - for some reason, this app wont let me give him 5 stars, which he deserves!

Service department did a great job on my truck. Danielle was very helpful determining which tires would be the best for my truck. She also helped with some warranty work. Best dealer in the area.

Mark Heffner did a great job of helping me find the perfect car. And the buying process was very quick.

The rep who assisted me was phenomenal! Professional, friendly, and knowledgeable :)

A little disappointed that all of a sudden now that the car is mine & not leased. The mechanic after the oil change & tire rotation starts saying because the car is over 22,000 miles we could use some optional but pertinent additional supplies/repairs for the car costing almost $400 additional dollars. With my other Buick Enclave that I leased that vehicle went well over the 22,000 mile marker no such advise was given.

Wait time for oil change and wheel alignment longer than I expected. 3 hours . As long as work is properly done Im satisfied but believe it could have taken less time.

Great Customer service, Becky made sure all expectations was exceeded. Made sure I as the customer was satisfied. Even assisted with educatingMe more about reward points. Thank you Becky andRizza Cadillac Job well done. Very satisfied customer.

Very good care I receivedIam always treated very good when I come for service you guys are the best.

Dan Choi was very attentive to my needs and had no problem answering questions about the CT5 or the CT6 overall great experience there,we will shop with Dan soon

Charge too much for service. Otherwise ok! Charged me 322.00 to replace a turn signal bulb in my Buick Envision Essence 2017. Totally ridiculous! Like the vehicle but won t buy another one! This is why customers don t like dealership service? A stickup! Not a fair price for that?

Got there at 7:45 am and was done by 8:30 am. The receptionist was very nice.

All if Rizzo staff especially Mr. John did an excellent job of service.I am very greatful & appreciative. Theres nothing like top notch quality service. I rate Rizzo at 10

My husband and I, want to surprise our daughter with a new Jeep renegade, and during this certain times, low inventory and COVID in Milwaukee, Wisconsin our home town prices was higher and shortage of inventory .We contact Rizzo Cadillac, Buick and GMC and Marci help us go true the whole process over the phone, exchanging information via email and make the process simple, easy and fast. He give us the best deal on the vehicle struggling with the banks and Managers to Mach our needs and possibilities.I will like to thank you Marci for making my daughter dream come true!Means a lot for us! We will totally recommend you and will come back to upgrade our suv.Thank you Marci!

Jim the poor excuse of a manager was the rudest and most obnoxious person we have ever dealt with!! I have never been treated so poorly by anyone in the past! He would not honor the Family ofFriends rebates along with the cadillac rebates at the time but treated us as if he was doing us a favor by allowing us to talk to hm. He was extremely rude to the sales person, Dan Choi in front of us, Dan was extremely professional and helpful, I dont know how he can tolerate working there under such hostile conditions!! We purchased almost the exact same car at Arnie Bauer Cadillac who did honor the family & friends rebate along with the Cadillac rebate of 2500. Sorry this cost you a sale Dan but more importantly, feel terrible about how you were treated!!

Very friendly and responsive... Pleasant environment. Sales and service follow up with you and ask if they can help with anything else.

I had a wonderful experience with sale representative Marcin!! I got a fully loaded 2021 GMC and its everything!

Mark Hoover was probably the best car salesman you will get if fairness and being honest is what youre looking for! Quickest and easiest car buying experience i have ever had!

Hi 🙋‍♀️ I just wanted to let everyone know how my experience was with RIZZA!!! It was the BEST!!! I owned my car for 8 years....time to go to the dealership... I was scared being that it was a while since I’ve bought a new car!! But as soon as I pulled up MARCIN came up with a smile 😊 and a warm welcome! He took time with me and showed me everything I needed to know about my new car😊and the management was the BEST!! I got such a great deal on my new 2021 cadiliac I couldn’t believe it!!!! Please don’t hesitate and stop by!!! Thanks again!!!

Very friendly employees, but plan to be there a long time. What usually takes an hour at other dealerships takes triple the time at Rizza.

It was a great experience very friendly people. Did a good job getting my vehicle fixed fast.

I had a recall for my 2012 GMC, and when I went in there, my camshaft exhaust actuators were bad and my check engine light was on, which was causing my car to die when idling - was not very drivable. He read the check engine code and that is what came up (I had no idea at the time, was not sure what they even were until that day). When I believe his name was Jim quoted me, he quoted me for $385 PLUS another $160 to diagnose it. I told him I did not want it done at that time, because almost $600 is not cheap.. So I called around and told my fiancé what was wrong with my car. Well my fiancé did some researching- . and come to find out we ended up getting the part for $100 at Autozone, and it took him NOT EVEN 10 minutes to fix that day!! So almost $600 I was quoted to repair a $100 part that took not even 10 minutes to fix!!! My car runs like a champ now .. Not to mention when I spoke to him later that day he then dropped the price to $220 after I informed him I will be getting it done for cheaper elsewhere.. I would highly suggest before bringing your car here, to get quotes elsewhere before these scammers try and get you for your money. I would not have even went there if it was not for my recall that they did fix.

Great experience. Friendly, fun, in and out in a few hours. Will be back when lease is up to get another. One of the best car buying experiences Ive had.

I’m sure just like everyone else, car shopping can be very stressful and a hassle to deal with. Munir however, made my experience amazing and hassle free! He is so knowledgeable in vehicles and helped me find the right car, I haven’t stopped showing it off to my friends and family lol! I can honestly say I don’t trust sales men, but I would absolutely trust him with all my future car purchases as well. Thank you so much, Munir! You were wonderful :)

Customer Service is everything great customer service friendly sales associate Manager & financing department

Wouldn’t recommend this dealership to anyone. After being told the price of the vehicle we were purchasing multiple times was 34,000 we went home and found that we had actually spent 40,308 on the SAME VEHICLE. We were trading in a vehicle and were ecstatic after they offered us an extra 6,000 than originally only to find out they tacked that extra 6,000 on top of the new vehicle price. Shame on us for not realizing when we were signing documents but shame on Rizza for doing that to us. The dishonesty of this company is unreal. Save your time and money and get a car elsewhere.

I had my Escalade with no A/C and I talked to Danielle and she was very helpful. I have 3 kids so she was very kind to get me in to service along with a courtesy vehicle

Great experience ; knowable salesmen ( mark h); wonderful service. I would high recomend ! 4th auto I have bought from them over the years.

Mark was amazing with helping me with my decision, he allowed me to make the best decision, without trying to force me into something I didnt want, hes awesome, his boss worked hard to get me a good interest rate, this is my second car from them, I really like this dealership