I have paint spots that are crinkling on my car that I had just purchased recently from Taylor Kia. Im very disappointed with that. The dealership told me to go to Taylor body shop downtown. I did so in hopes of getting it repaired. I still have a year and a half left on the overall warranty. When I got there, I talked to a man named Ken in the office. He was very busy but very friendly and took the time to come out to look at my vehicle and explain to me that unfortunately, it wasnt a warranty issue, it was an outside issue that they couldnt help me with. I was very disappointed and frustrated. I believe that Taylor should still be able to help me with this since I spent so much on the vehicle recently

Very professional staff. I was a reck not having my car and I probably bugged them daily on when it was gonna be ready🥴. They still were very kind and courteous to me in my nutty state, lol. Thanks guys!🚗💨💨

Poor communication about progress, no sense of urgency. Workmanship is ok at best. Not happy with their body shop. Nothing like the service u get at the dealership

Most if the work was done well. I would expect perfection after they had it 35 days. Paint dont really match well and after picking up my vehicle, I heard something dragging. Turns out they didnt mount the inner wheel well. So now I have to replace that myself. Drivers seat was broken in the accident and I made sure I pointed it out. Not replaced.

Theydid an great job on my Suv,Thanks for doing an wonderful job on a truck I Thought was gone for good!

Have to set up an appointment just for an estimate

Fixed my back bumper after accident, but trashed inside of my car. The car also came back with a dead battery that was working fine previously. Called to ask if they would take care of the battery, and the response was that they were not liable.DO NOT recommend them !

Service here is always top notch

The body shop did an amazing job getting my car back to its new condition, as it was prior to my accident. The quality of their work really surpassed my expectations. Would recommend this body shop to others and thanks guys for saving my window stickers. No one knows how sentimental they are to me.

The Taylor Bodyshop professionals repaired the damage on my CTS and kept my car very clean as it went in! Reasonable time was spent for the repairs and the quality of the finish was excellent and paint match perfect! Very Happy with Taylor Bodyshop!

This is the 2nd time going through these guys and just wanted to say thanks for the rental through Thanksgiving and a terrific job as usual. I really appreciate your guys hard work, Caddy looks absolutely perfect.

Been to this shop only a few times but the customer service is great and professional. They do a great job.

The name is significant in good shape clean vehicles and with the body shop... they do a good job

Im so glad I chose them to fix my car after my accident. They took care of us and helped us out any way they could.

Great place to take your vehicle to get body work done....Ken is on top of it...friendly group of people....been going there for 20 years now

Taylor has customers backs

Always get great service at dealership when getting my oil changed.

You fix my car a month after I got it brand new. You guys are fast and wonderful people to work with. .

Truthful, Honest, and Efficient are words that come to mind when dealing with Kenny Hooven and the staff at Taylor Auto Group Body Shop. Keep up the great work!

Quite simply, they do great work!

Very professional and extremely timely

Great customer srevice

GREAT shop

Don’t come here specially for repairing or an estimate. 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽

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