Tim Hernandez at Brown Honda was very friendly & helpful. He was not pushy at all. He provided us with all of the facts and details that we needed to make an informed decision.

Excellent service by Jonathan. Very helpful. He even send some one to drop me off as shuttle was running late and I have to attend a very important meeting. He explained everything in detail. Thanks Jonathan.

Twelve years ago, I bought a 2010 Honda Civic from Wendy. Every year, for 12 years, she sent me an email with good wishes on my birthday.Now it was time to buy a new car. First I visited dealerships all over Ann Arbor and metropolitan Toledo. None of them had the car I was looking for. Not one of them followed up with a call to see if I had found it.Then I called Wendy. I told her the model, style and color we had in mind. Over a couple of conversations, it became clear that if I gave here a deposit and had some patience, she could find me that car. I read her a credit card number over the phone for the $500 deposit, and two or three weeks later, it was ours.Later, I learned that numbers of my friends and social acquaintances had known and bought cars from her as well.I’m no longer young, and tend to keep cars for long periods of time, so Wendy’s path and mine may not cross again for some time if not ever again. But I recommend her and Brown Honda on Central Avenue, without hesitation.

Ahmad also known as AC was so great with helping me find a car I loved. I told him I wanted a black Honda passport and he did not disappoint. I had to wait a little bit for the car but that was no problem at all. He was so kind and helpful, and became a friend in the process. Definitely will recommend him to all my friends and family! :)

Vincent, our sales rep was very helpful and informative in our car selection. Also received extra info for online help with getting tips and tricks for our new car. There was no pressure for us to buy, but we did anyway!! Everyone we worked with there was friendly and helpful!

Derrick Fawley was very helpful with the purchase of my Honda CRV. Derrick took the time to explain all the features that the car comes with & how it works without rushing. I would definitely recommend Derrick to friends and family who are in the market for cars. Super nice guy to work with.... thanks Derrick.

Great experience! Arthur had us test driving to purchasing in no time! The entire process was quick and easy. Highly recommend Brown Honda.

Johnny Grimmet was exactly what we wanted in our rep. He gave us the facts, was completely honest about our options and made it easy for us at every step. We got our car earlier than expected and who doesn’t want that! All in all Brown Honda was a smooth ride! Thanks Johnny!

This is my second purchase with Brown Honda and I couldnt be any more happier! If you are looking for an awesome salesperson... call Wendy! She made purchasing my car an easy transaction!

Used Browns “Express” oil change service - however it is not very express - took 2 hours! While I don’t expect it to be as fast as a quick oil change facility I would expect it to be less than 1 hour. The customer reps were courteous and they checked us in quickly but from there it took all of 2 hours.

Nick from Brown Honda did amazing. He was not pushy at all and got me a super great deal on my Ford Explorer.

John Cheung was our sales rep and Eric Olsen (business manager) these guys were amazing they handled everything all we had to do was drive our car home. If you are looking for a salesman and business manager with true integrity look no further than these 2 gentlemen at Brown Honda in Toledo Ohio.

Normally we have great service at the express service building. This time I needed my AC serviced so I had to schedule an appointment. I brought my Pilot in because it was blowing hot when AC was on and car was sitting. I informed the service tech Jonathan S that we brought the vehicle to them because our mechanic told us they had the equipment to recharge our year of Pilot and he didnt. The previous mechanic had checked compressor and stated it turns on fine so it probably just needed recharge and leak check. I let Jonathan know this (no compressor needed) and told him that if there was a large leak or problem let me know. He wrote down my cell. I got a call 5 hours later stating it was ready to be picked up. When I arrived he told me that it did not need a recharge and it was overfull, (no idea how since its never been touched) so they got it down to manufacturer levels (this cost $199.95) then he told me you got bigger problems so take it back to your guy (with an attitude) I said ok and paid $300 bill and left with no idea what was wrong with AC and nothing fixed. I was upset/confused about fee so I called service manager. (Marc Adkins) Left a voicemail Thursday. Left another voicemail Friday. Called again today and he finally answered. He was not in office Friday/Saturday and today their computers are down so he hadnt called me back yet. I told him everything that happened and he informed me that the $199 I paid was only for a recharge not to diagnose AC. That would be another $130 an hour. I asked him why I didnt get a call to inform me there was no leak and ask if I wanted to proceed with diagnosis. He said he didnt know. I told him that fee ($199) was never explained to me and I would have at least appreciated a call from Jonathan to notify no leak, besides attitude once he knew he couldnt up sale me a compressor that wasnt broken. I will avoid this service center from now on. They do not try to help and neither the service tech Jonathan S and service manager Marc A have a clue how to deal with upset customers. Marc even accused me of blackmail because I told him since he was no help with the issue (diagnosis or refund for no service being done) I was leaving a bad review. WHAT MANAGER ACCUSES A CUSTOMER OF BLACKMAIL??? I will now find a new place to take my vehicle for AC service, who actually cares about their customers and try to help us figure out what is wrong with the vehicle. Jonathan S and Marc A should get out of customer service or learn some tact.

The entire process from start to finish was simple and easy to complete. All sales staff were friendly and helpful along the way.

Had a great experience with Brown. Talked to John Cheung about getting a the list for a type r. He walked me through everything made it quick and easy. When it came in it took less then 24 hours before I drove off the lot with it.

This is our 4th car with Wendy at Brown Honda! She makes everything so easy, and is a joy to work with!! We are loving our new Odyssey!

Super friendly staff. Jonathan was quick to return calls, and answer all my questions in a timely manner. I couldn’t be happier with my experience at Brown Honda. If you’re looking to purchase a new car with ease I highly recommend Brown Honda and Jonathan!

So happy that Brown Honda and my salesman Iain were able to meet my needs with a new Civic during this limited supply time we are in.Great job everyone!

Great experience from beginning to end. Highly recommend Vincent Rhoades (sales) and Martin (finance)!

Arthur at Brown Honda was great...easy to talk with, knowledgeable, very helpful, patient, and explained everything as we went along. Got a much better deal at this Honda than the one in Fort Wayne

Always polite and make customer feel important. Arthur took time to explain many uses of car beyond just driving. Brought vehicle in from another dealership to cut down on our wait period. Arthur came out to search and find car fob when we couldnt find it.

The appointment was quick, it addressed all the needs of my 2014 Accord, the price was fair for the work done. Best of all the staff was professional, friendly, and efficient. Ill be back, but not right back.

We originally went to look at a used Honda Fit but it was already purchased. Started looking around & met Tim. He was very polite and not pushy, left us alone to look around and offered to help if we wanted anything. We were looking at a Honda CR—V and Tim came up and asked us if we wanted to test drive it. When we came back he wanted to know how we liked it and showed us the financing special Honda was doing. We stated we never decided on the spot and needed 24 hours. He never pushed, just said ok. We called him back a little over 24 hours later with a yes. Glad we did, love the vehicle it is a nice upgrade for us.We had switched to just doing offers over the internet or phone because of pushy salesmen in our past. Nice you can go look at a car without someone pushing you and you can’t go back to that dealership because you don’t want to speak with them again. So HAPPY we met Tim, straight forward with answers & not pushy. Happy to buy our next vehicle with Tim. Tim is what we look for in a salesman.

Vincent was down to Earth and made the car buying process enjoyable. From test driving the car to taking it home we were there less than 3 hours. It is refreshing when a salesman isn’t pushy and doesn’t try to swindle you. We had a very good experience, I would buy a car from here again and again and will refer anyone to Vincent.

This is vehicle #2 that I purchased from Brown Honda and both experiences were wonderful! Both times, the staff was personable, friendly, and you could tell they truly care about their customers. They deal I got was fantastic and they made sure to get me exactly what I wanted. Id recommend them to anyone, again and again.

I’ve worked with Brown Honda for over 20 years! I am late on a review. Mark and Karen have been my go to folks there! Thank you both. But I also have a new guy name John C.! You guys will be in good hands with Brown Honda!

Jamie is a great salesman. He was very nice and helpful, but wasn’t high pressure. I had a great experience buying the car. The finance guy (I’m sorry I forget his name) was also very nice and helpful.

I’ve said it once and I’ll say it again, Brown Honda is the way to go. THE Gold Standard when it comes to customer service. I had recently financed a car through them a few months back and was scheduled to go in for a quick oil change/tune up. When life hit and I had a flat tire the day before, that didn’t change anything. With very little notice the team at Brown Honda were able to get everything done in the quickest time I’ve probably ever seen anybody work on a vehicle. I didn’t even sit in the waiting room long enough to get comfortable. This place is the place to go, don’t even think twice about it. All love to everyone at Brown Honda!

Tristan was fantastic in making sure we got taken care of. It’s so nice being able to go to a shop and not feel we’re getting up sold and nickel and dimed. Much appreciated! We’ll be back!

Without a doubt, John Cheung is the BEST salesperson I have ever dealt with. He is everything one wants in a salesperson: professional, knowledgeable, personable. This is the second Accord I have worked with John. He takes the time to go over all of the features. He goes above and beyond (getting my garage door programmed). I did not even check the other Honda dealer. I highly recommend John.

Express service used for routine maintenance. Unscheduled appointment. Courteous greeting and explanation of work to be performed by Patrick; work executed by Chris. All performed competently and efficiently - 15k service and inspection checklist; in and out less than 90 minutes including freshly washed car.Well done; thank you.

Shanna was great help from start to finish. She went above and beyond throughout the entire process to make sure I was completely satisfied with the purchase I was making. The sales associate, Tim Hernandez, was very informative and helpful as well. I couldnt be happier with my experience at Brown Honda.

They are asking $28,000 for this rental crapppp (U587323) with structural damage. It was repaired terrrribly, the hood touches to the fenders, the deck lid touches both sides and rough paint. The previous owner sent me pics before it was repaired and I am loading it. Dont buy from these dishonest people

Doesn’t matter who you work with at Brown Honda, they treat you like family. Shannon, Keith B. Eric O., they are all awesome. Our family now has 3 vehicles. All are from Brown Honda. Great staff, great selection, great financing. I can’t say enough.

Excellent customer service by Sam. Personable, friendly and knowledgeable about what I needed. Didn’t try to sell me something I didn’t need and was realistic with the time it would take. Brown has notoriously good customer service but Sam’s was above and beyond.

I have been with the Brown Honda family since 2007… they have always taken real good of my car service needs.The staff is super friendly and very professional! I would highly recommend them to just about anyone, when it comes to providing quality services for their car’s!Thank you Brown Honda!!

I had a great experience at Brown Honda buying my Certified Used Odyssey!

Had an excellent experience today!Tristan was excellent and informative!Unfortunately, my military discount was not applied when I checked my invoice at home today! In the future, I will check before I pay!

A few hiccups with the car not matching the post online, but not a major issue at all and ultimately I felt it was a fair deal. Very friendly staff that does well with communication and walking you through the process. Tim especially was a great help the whole time. Would 10/10 recommend to anyone.

I will say that the sales team here at Brown Honda is professional, not pushy as at other dealerships. I had a great experience. If you’re looking for a used car, this is the place to look / buy.  Great selection of cars / Suvs.  Very, very happy with our purchase of the Ford Edge (with low mileage).  Thank you, Brown Honda!Adrienne Christy

My tire pressure light came on and I drove straight there. I had swerved to avoid debris in the road and hit a curb so I wasn’t surprised when the light came on. They got me in right away and kept me updated on the progress of replacing my tire. They always take care of me and yet another reason why I remain loyal to Brown Honda.

Fast and easy. Treated just like family! Thank you AC!

Raise your hand if you dread car shopping!(hand raised, high!) Thats why next time Ill go directly to Brown Honda and ask for Tim Hernandez he just made it easy and peaceful, and he was actually respectful to us in the fact that he didnt try and double-talk and convince us of something that we werent interested in, and we appreciate that so much! Hats off to Tim, at Brown Honda. We were in and out of there in an hour, with mental energy to spare!

As always, Tristan was a phenomenal advisor. He made sure my car was taken care of and thoroughly inspected before my trip to South Carolina. 10/10 would highly recommend!

Excellent!. The gentleman was very courteous and helped me get my oil changed right away. Was very pleased

What use to be a pretty fast drive in to get an oil change turned into a 2 h our 15 min task to change the oil and get a new tire.☹

I had a great experience at Brown Honda. Iain Frost took good care of me and made sure I left with the vehicle I wanted. Thanx so much Iain!!

Brought car in for repairs after a fender bender. They did a great job working around our schedule, sorting out estimate for repairs with insurance, and remained in touch through the whole process. They even followed up directly with insurance for us when we discovered they sent two separate checks for different amounts. We’ve had repairs made over the years at different dealerships & the communication from Brown was by far the best we’ve experienced.

First time having service done on my Accord at Brown Honda and I was very pleased. Patrick was great to work with he was very transparent on recommended service and offered options of what will be needed in the coming months. 👍

We purchased a 2018 Honda Accord andI noticed right away that the remote start was not working and the car needed rotors. I checked with our salesman and he said to make an appt with the service dept. I was able to schedule an appt online. They got me in quickly and had the car for one day. They replaced the rotors and fixed the remote start. Im very happy they stood behind the product and the car they had certified. Thats how you keep customers for life.

Jonathan was very nice and professional. He told me up front how much everything would cost and didn’t pressure me on anything. I received a very clean car when they were done with the service. I would definitely drive there again to get service.

We had a great experience. Shanna was incredibly responsive and searched for the exact car we wanted since it wasn’t available at their dealership. She arranged for it to be sent to Brown Honda and had everything ready to go for us when we came to pick it up. Arthur was very thorough in teaching us all the new technology in the car and keeping us on track with time as we had a another appointment elsewhere that afternoon. The finance person, Martin, had everything ready for us to sign when we saw him. He was informative about their warranty products. Overall, it was a great experience and I highly recommend this dealership.

Automatic starter & oil change schedule, asked check for leaky tire. They didnt do oil change and only got one remote for starter @ very expensive price thought would have got 2 remotes. Valve stem sensor very expressive not covered under warranty, but he did kick 40$ off. Was very polite and considerate of my concerns. Going give him another chance asked if maybe able get rid of service charge if I buy the other remote I didnt get since it would of been included if they done at install . Was my first time ever having work done at a dealership hopefull-for-improvement. Was nice to pull in be seen right away, and very clean shop . Oil change 30% away on dash from being needed to be done but havent had one yet only had car a few months

Had airbag recall completed. Steve was very helpful and professional. Kept us updated throughout day on work being done. Service excellent. Will definitely use Brown Honda again!

Brown Honda gives great service - Express, prompt. They even wash your car. They never try to get you to buy what you do not need - very honestand reliable. Highly recommended.

Ahamad was great to work with! Definitely got me what I wanted. Would recommend him any time. Thank you AC!

Stewart provided excellent customer service! He made the car buying process smooth and stress-free! He was prompt with his communication and made me feel comfortable throughout the process. I had shopped around a bit before making my decision and the experience with Stewart at Brown Honda exceeded that of any other dealership I had visited. Very happy with my 2021 Civic purchase at Brown Honda!

Very friendly staff, Johnny was amazing to work with and fun! The staff is VERY friendly and Simon who I believe was the manger was so nice! They made my car buying experience easy and quick. 🙌🏽

There is really nothing express about their express service. It would be much easier if you could schedule service and avoid multiple hours waiting for an oil change. Then they tried significantly over charging me for the service. I will not go back here.

Were up from Florida to visit loved ones & this is the second year in a row you have saved our trip. In 2020 it was our A/C CONDENSER & THIS YEAR IT WAS THE BATTERY. Last year our 2020 Civic had 2500 miles & this 12,000. This is the 6th Honda weve leased since 2010 & the 1st one:were had issues with. Cant than Brown Honda enough!!!!!

Great Honda dealership. Had a great experience with our salesperson Shannon. Very transparent about the whole process which really stuck out to me.

Horrible service writer that charged us for a service that was never done. All he was looking for was to sell us up on parts to begin with before we even had any clue what the problem is. We turned down the ac compressor up sale because we had that checked already so they did not check any of the rest of the ac system. But oh we got charged for a full AC checkup not sure how that works. Now we have left messages with service manager and no response. We have gone here multiple times in past with no issues until we got this service writer now I dont want to ever go back.

The service rep was awesome, thank you John. He was the only one working and he really had his hands full but still served everyone with great care.However, it was disappointing that a tire rotation wasn’t included in the free service after the purchase of my car. I would recommend including that in the future for true 5 star customer service!

So happy I went to Brown Honda! I set up a test drive and met Vincent, who was awesome! He was very friendly, professional and funny too. Everyone at Brown Honda, from Sales to Financing, were easy going and not pushy like most dealerships. I was very happy with the whole experience and I love my new Accord! Shes a beaut!!!

As always, the service department at Brown Honda is extraordinary! The service on my Accord was done quickly and thoroughly, and I was kept informed throughout the process. Though Sam in new to Brown Honda, he is a fantastic addition to the service team! For me, there is no other dealer than Brown Honda.

I have a car in the dealership with electrical issues had it less then 6 months. The dealership will not routine my calls and has not supplied me with a loaner vehicle and yet still have to pay for a car I am not driving. Will never lease from Honda dealership again

The supply chain is not what it used to be, but empathy in customer service is great. I had been waiting on a part for what seems like a month, so there was a reduction in the final cost of my car repair. Thank you, John! I plan to get at least anther 150,000 miles out of my Honda Civic Hybrid. A good used car.

Everyone at Brown Honda was very informative and helpful! Shanna was amazing and extremely hospitable during our time there. I will definitely go back in the future! Thank you for helping me purchase a vehicle I’ve wanted for a very long time :)

Found the exact car I had been looking for on Browns website for a very competitive price. I called and worked with Mark Stevens over the phone to get pre-approved and land on the numbers I had hoped for, (he made the process easy). The next day, I made the 3 hour drive to Brown and was out the door in 90 minutes. Mark from Sales and Nick from Finance were extremely friendly, professional, and made the whole experience a breeze!!

If you want a great straightforward car buying experience go see Wendy at Brown Honda. She goes out of her way to get your business. Had a wonderful experience. Thank you Wendy!

Always excellent service! I purchased my Pilot new in 2007 and Brown Honda has been wonderful helping me maintain my Pilot! Highly recommend them to anyone. Always friendly while providing expert service!

Brown Honda was GREAT!! My friend Wanted to buy a Blue 2022 Honda Civic Touring, called them asked if was still there, they said YES, So I gave them my name & a time we would be there. I told Jonathan I was coming from Dayton Ohio so had a long drive. Got to Brown Honda & they had put me in a cue list. That cue list SAVED our spot in line to buy the 22 Civic. There was someone else who was there that wanted the car. Since I was on the cue list we got to drive it 1st, my buddy got Approved & we drove it home. Jonathan was AWESOME!! THANKS BROWN HONDA!!!! (A++++ RATING)

Johnathan is a very friendly gentleman offering something to drink and a seat to sit for my family; and while waiting he entertained my 4 yr old daughter. Professionalism played an important role with the knowledge of his job, which he took very serious. Getting my family approved for the vehicle and set on our way was quick and in a reasonable time and manner.

The process of purchasing a used vehicle was hassle free and quick. I came in with a loan pre-approval and was offered an option for using one of their banks. I chose to finance through my own bank. I also chose not to purchase a separate warranty. There was no high pressure sales pitch for either. There was a minor issue with the radio that could not be fixed before I took possession and they ordered the part and agreed to fix the issue. I have never been in and out of a dealership quicker. When it was time to leave, the vehicle was freshly washed and ready for me. Overall, it was a great car buying experience.

Brown Honda took really good care of us. I love my new-to-me CR-V. Our salesperson, Nick, was so patient with us, while we spent a month researching and test-driving many vehicles, then asking him endless questions. Ultimately, he was able to get us exactly what we needed and wanted, at a price and monthly payment that fit our budget. We also received a premium price on our trade-in.To Nick and Brown Honda, thank you for making a complicated process as pleasant, easy, and pressure-free as possible. We appreciate everything you did for us.

I would recommend Brown Honda and Wendy Cooper to anyone looking to buy a new car. She was helpful and found the color car I wanted and had it for me the next morning. All the paperwork was fast and smooth. 5 stars.

Wendy did a very professional job with the purchase of my new Honda Accord Touring Hybrid. I have to say it was totally stress free. We drove in from Howell Michigan and saved 1000s. The whole deal took a little over an hour and we were on our way in our new Honda.

This was my fourth time purchasing a car from Iain Frost at Brown Honda. As always, he was extremely helpful and honestly cared about finding me the right car for the right price. My family loves working with Iain/Brown Honda, and we plan on being customers for life. Thank you for another exceptional experience!

John Cheung did an amazing job working to get us our CR-V. It is the second car I have bought from him. He takes the time to build a relationship with the customer. Martin in finance was great as well. No hi pressure sales stuff. The guys in parts and service have always been helpful and professional.

John Cheung was great to work with. He kept me posted on the progress of my new new car delivery and made the car buying experience efficient and seemless.

Thank you to Arthur S - he made one of my dreams come true. I have thought about a Honda Truck for a number of years but never thought it would happen. As we talked when I first met him and he told me where he worked, I started thinking this might be the time. When I test drove the Ridgeline RTL-E, I fell in love with it and wanted it in blue. Arthur hunted one down and had it brought to Brown Honda for me. I received a great price and service. Thanks for your time and effort! See Arthur if you need a new vehicle - youll enjoy the experience and the vehicle. Karma Vince

Thanks to Shannon from the Brown Honda sales department I had the best experience in buying a car. Shannon is exceptional and very professional.Honda Brown employee traveled 53 miles (to Michigan) to pick me up because I needed a car as soon as possible and didnt have anybody to pick me up. Shannon offered him her personal car to pick me up! Thank you Shannon!I noticed they have good team in Brown Honda. Im sure its not the last car I bought there. I had great experience with Brown Honda, I bought very reliable car for great price.

Just made a purchase of a used car. Quick, no nonsense transaction. I would recommend Wendy C. if you are in the market.

Quick and good work. Gave me a Minimum time and finished it even earlier. Theres a Bob Evans across the street i ate at while I waited so it was perfect

I went in for an oil change and tire rotation and Sylvain was awesome! Give that man a raise!

I have purchased several Hondas from Art at Brown Motors over many years. He is exceptional in understanding what I am looking for in a vehicle snd matching the right Honda for me. He delivers a car with detail to the features. This time I was living in another city, but chose to work with Art and Brown Motors because of the exceptional professionalism he brings to purchasing a car.

SYLVAN in service was very helpful and professional on my recent service visit. I lease my passport from Brown and appreciate the good service when i bring it thanks to all for great service.

If you are in the market for a new or used car, it would behoove anyone to consider Brown Honda. Been to many dealers in the past but the respect and the attention to detail is unparalleled at this dealership. My salesperson, John, was fantastic. Answered all of the questions and went above and beyond his duties. It was truly a pleasure buying from this dealership. Whether you purchase a car or not, trust that you will be met with respect throughout the process.

I have brought my car to this dealership for almost 2 years now (using the Honda Express Service) and have always had a great experience. I’m not sure what was going on today. My husband brought my car in for a routine oil change and to have the coolant flushed. He took it to the Express Service and was expecting for there to be a little wait due to it being first come first serve. He was not expecting it to take 5 hours!!! That is an insane amount of time for such a routine maintenance. The service guy was apologetic but this is still unacceptable.

After 15 years with my 2007 Honda CRV, I decided to purchase a new one. I got exactly what I wanted from the same dealer and salesman as my last three Hondas: Brown Honda on Central Avenue in Sylvania, Ohio and Arthur Sujaritchan. Arthur has always made the car buying experience so easy. He is very informed and he took the time to go over with me everything about my 2022 Honda CRV Hybrid. He made sure I knew I could call him any time if I have questions. He is such a wonderful guy, friendly, professional, and enthusiastic about what he sells! I highly recommend him for an easy sales experience!

Great service as always! Very informative about service details...comfortable waiting lounge.

Wasnt happy with paying too much for the vehicle I purchased, but the dealership was very aware of the market conditions and took full advantage of it to charge a large premium over the fair value. I think its pretty short-sighted to do this to customers who could choose another dealership for future business. Salesman was courteous and the paperwork was prepared ahead of time to make it quick. Was extremely disappointed to discover the battery was nearly dead and needing replacement; this was easily determined by putting a meter on it taking only seconds to find out. The spare tire was also flat. These issues could have stranded me on the drive home from the dealer and wouldnt be checked by many customers who would rely upon them being routinely checked prior to sale. Obviously its a buyer beware situation even when being gouged. Cannot recommend this dealer due to these issues. Look elsewhere for good value on a reliable vehicle.

Brown Honda did a great job repairing the damage done to the side of my car. And gave it back to me spotless inside and out!

Great place to get service done. Shuttle is such a helpful service and staff here are always courteous and friendly. Recommend for sure.

This is the second vehicle Ive purchased from Brown Honda and both times were excellent experiences. Most recently Shanna assisted me with Financing beforehand since I live quite a while away. She provided me excellent customer service and answered all of my questions. Without her I would not have made the trip and bought a new car. John Cheung was my sales associate at the dealership and he also ensured my experience was satisfying and smooth. John was completely organized and prepared ahead of time so the whole process was very quick. I would recommend anyone to Brown Honda!

We had the best service there! Arthur was very informative and a real sweetheart! Karen the manager there was superb!!! I wouldnt buy a car anywhere else. Thank you soo much Karen and Arthur!!

Stewart was very helpful in our buying experience. He took the time to review the details and find us the best options for our needs. Highly recommend shopping at Brown Honda.

I have used Brown service for my last three Honda. Im more than satisfied with their service, timeliness and respect for the customer. My only concern is when they suggest or recommend when its not necessary.

Great experience at Brown Honda with my GrandkidsJohnny was very knowledgeable and fun to work with. Two new cars in the family and two excited kids driving their first cars. 👍

Had a misunderstanding - my fault completely- they addressed it quickly and satisfactorily. Very happy with the service and care.