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Midas
3991 Monroe St, Toledo, OH 43606, United States
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Midas
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Do
Review №1

Spent $850 and they had my car all day and the TPS light came back on 10 minutes after I left there. This is my third day here. Customers beware. They messed up my other car about 3 years ago when they installed wheels from Tirerack. I thought I could give them a second chance. Some things never change. Ill drive farther to Belle Tire next time I need brake work.

Ro
Review №2

Nice people and good service but wait was long

Et
Review №3

Went here for a checkup on my car to diagnose a sound. They didnt take off the wheels or do the bounce test to check the shocks. They said my rear struts were bad and offered to replace them with Monroe struts for about 750-800 bucks. I didnt get it done thankfully, as I remembered mini coopers DONT have rear struts. We have rear shocks, and I had my grandfather who was a master mechanic for Ford come over and look at it. It passed the bounce test easily. eventually i bought new tires at the Belle tire on secor (great experience there, I would go there again!) and that resolved the issue. I wouldnt trust this place to tighten a lug nut on my car, after almost paying a grand for that, and several other necessary repairs. The service person also didnt let me discuss anything and kept interrupting me as I spoke, trying to discuss issues, and things about my car.

Ke
Review №4

They took great care of both of my vehicles and were completely upfront with their estimates. I would highly recommend!

Jo
Review №5

Had oil changed and engine cooling fan replaced in a 5.7 V8 Dodge Ram. Wondered why the engine seemed to be running hard and smelled of burning metal and oil. Checked oil levels to find out that the amount of oil that it was filled with was equivalent to the amount a 4.7 V8 would need.Very unfortunate and a simple mistake as most of the work here performed previously was excellentAt the end of the day, the damage is done.

JO
Review №6

Professional.. & on time. Good work so far

me
Review №7

Ive never had a bad experience with this Midas. Schedule your appointment online and they make sure to get you in and out at around your time. The technicians are all knowledgeable and friendly.

CR
Review №8

I went to Midas to purchase a tire and was informed that I only needed a valve stem which saved me money. I appreciated the honesty

Jo
Review №9

This is a really great place the family is very nice and respectful patent and they do a really great job on fixing your car at a really great cost and there cars sales at a fairly great price

Er
Review №10

Very professional people there very satisfied

Ro
Review №11

Great service thank you Tim! I will definately return for future repairs and without hesitation refer family and friends.

Sp
Review №12

DO NOT TAKE YOUR VEHICLE HERE, THEY DO NOT KNOW WHAT THEY ARE DOING. Do not take your vehicle here even for an oil change. They forgot to put the bolts on the skid plate when I took it there for an oil change and my skid plate skidded on the Highway. When I took it back to fix the issue they stripped the bolts and now other places can’t change my oil. Horrendous service, and I’ve heard from at least 3 other people they have done the same with their skid plates.

Ri
Review №13

They were honest and charged me less because they could not fix the air conditioner without me having to pay $2,100

Da
Review №14

Stunned to find out my car takes an oil that cost twice as much as what I am used to but I got a small discount.

Me
Review №15

Because they get the job done and Ill be very satisfied with no problems on my car

Ra
Review №16

Great as usual

Ni
Review №17

I wish I could pick 0 stars I went in for only an oil change when they told me they took my tires off for no reason and couldn’t get them back on right but it should do. I leave and not even 2 miles from there my tire fell off my car causing more damages

La
Review №18

I went in for a oil change they noticed I was missing a lug nut so they took my tire off and fixed it. I drive home and my tire completely falls off! Causing extra damage to my car.

Ke
Review №19

Its always a great experience, there friendly and nice and very professional. And great coffee

Sk
Review №20

Added new shocks. Rides, controls and handles much better. Thank you Tim and Josh.

Ch
Review №21

Great experience the service was awesome I will be bringing my car again.

K
Review №22

Charge me for brakes put them on and then told me that my old brakes were just fine I believe since I was a woman they got over

Id
Review №23

Very nice and generous time conserving economical thanks

ta
Review №24

They didnt have the tools to take off my 22 rims & tire but they were very nice about it

Ma
Review №25

Finds out the problems well but expensive. Sometimes they cant serve in time despite scheduled appointment.

Ez
Review №26

Nice place to deal with

er
Review №27

Called to see if I could get a tire plugged on a Friday, They wanted me to wait all weekend and come on Monday

Pa
Review №28

Good people who work in the shop. service not 100% but they do Try to help everybody I so if know what I mean you will understand 🤗

Ni
Review №29

Tim was nice and professional. High prices but precise and fast work.

Ve
Review №30

Great

Ko
Review №31

Did not keep their words

ch
Review №32

Very good as usual. Tim and crew always do right by me.

Am
Review №33

Theyre awesome here, I needed a wobble condition looked at and they took me in without an appointment. Looked at it, couldnt find any immediate issues so they tightened a couple things up and set me down free of charge

Ve
Review №34

Midas scamed me out my money and never fixed my car gave my car back to me with check engine light still on after holding my car hostage who would want to pay for a car with the check engine light still on 1500$$

Be
Review №35

Super kind and helpful people

Ma
Review №36

The guy tells me I need a new air filter I asked if he could just blow it out with the air compressor of course he said no LOL

Mi
Review №37

I sometimes have a big issue with oil change places loafing around and taking long for a simple oil change. Midas always takes good care of my car. While it did take a while for my car to get in after setting up an appointment, we just had bad flooding and post labor day business so I wasnt fussed. The reception guy was great and the interior is amazing with 2 TVs and nice air conditioning.

Le
Review №38

I stop up there because I had some questions about some issues I was having and the guy at the counter was rude and sarcastic so I just took my money else where

Sa
Review №39

Great service. Nice crew. They get everything done in a timely manner and are very respectful of your car and make sure it runs efficiently and safely.

Al
Review №40

Great customer service. Tim is a great guy. Gave me a fair price (I already had a quote from somewhere else so I kinda new the price range).Told me of other problems needing fixed & prioritize them.They ran into a problem when fixing my Ford Fusion and they took the time to get it right. Thats all I ask-Good customer service and good service on my car. Will definitely be back to fix other things in future. A-okay in my book

Md
Review №41

Just had my car repaired after it had been flooded a bit. It was making a lot of noise from exhaust and these guys have fixed it very nicely and comparatively in a reasonable price. And both of them were very friendly and polite. Good Job!

Ro
Review №42

This place is dope. 10 /10 would recommend

Lu
Review №43

My experience with Midas was very successful thank God for your compassion and patience

de
Review №44

Took my son car in to get it fixed. They did more to his car then I had expected. The staff got the car done in a timely manner. They are efficient. Highly recommend going to this Midas for any car trouble.

Gr
Review №45

Great Service

Ti
Review №46

Service was great, prices lower than my dealer. Had fluids flushed and AC replaced.

Gi
Review №47

So far service has been good. But the labor cost is very high, far beyond reach for students. I dont visit there anymore. Their coupons works well till $300. But if you ever have repair beyond $1000, its better to visit a delaer.

Ru
Review №48

Saturday morning on my Jeep was making a strange metallic grinding sound. As it turns out my front drive shaft was worn out. However in Toledo most auto repair shops are closed on Saturdays, or theyre booked and wouldnt be able to look at your vehicle until Monday at best. I was so grateful that Midas was open on that Saturday morning and was able to even look at my Jeep. The crew at the Monroe St. Midas was kind, courteous and professional. The intake technician explained clearly to me what the trouble was with my Jeep, the tech who shuttled me to and from work was incredible.I am impressed with how quickly the team was able to fix my Jeep.Kudos to the Midas Crew.

Cr
Review №49

Never an extended wait. Staff is always courteous. Very professional.

St
Review №50

Very friendly and knowledgeable. Service was fast. Went on recommendation of my brother and was not disappointed..

St
Review №51

Didn’t wait too long and was helped right away. Made very aware with the problems of my vehicle even though I was only in for an oil change. I figured they would try to give me a list of needed repairs but I had my car inspected before and there was no issues other than needing new tires. My car has very few miles for it being 10 years old so some of the “needed” items weren’t needed. I knows it’s their job to up-sell but a $30 oil change shouldn’t have turned into an $800 estimate repair fix. Service was still great but don’t fall for the usual “urgent repairs needed” by your mechanic unless it’s actually urgent.

Li
Review №52

Matt and Corey are life savers!!! My car was towed there at 5:30pm.They closed at 6. My car key was jammed in my car door. I’m from across the state and needed to get home. They made sure to get my key free to get me home! Excellent service guys!!

Bo
Review №53

They couldn’t service my car because they couldn’t find a part for my 2018. I took my car elsewhere and immediately they got the part I needed.

Ca
Review №54

Bring your own coffee and a good book, typical wait is quite long even for an oil change. Stqff is friendly and helpful to answer questions.

Ci
Review №55

Always get us fixed up..fast

fa
Review №56

My visit was better than I expected. Very professional business like manner. I give them a thumbs up for service and greeting!

Mi
Review №57

I give 3 stars because the assistant manager Corey is a honest guy and he did a great job on my truck but the manager there is terrible. He is rude to customers and tells you to leave vehicle there when he knows that they have appointments for the rest of the day and they wont have time till the next day. And I think hes racist as well. he turned down a afican American while I was waiting and then charged another African American $75 for an oil change. Something needs to be done about this rude, racist, bald headed Mr. Clean looking dude

Vi
Review №58

Very nice people that work there.

Er
Review №59

My a/c was not working so when my boyfriend and I tried to recharge it, we started hearing this loud clicking noise. We took it to Midas on Monroe Street and Todd hooked me up. He dropped what he was doing and fixed it for me. It was my birthday weekend so the customer service definitely made it a great birthday weekend :) eill forever take my auto repairs to Tod at Midas on Monroe Street.

Es
Review №60

Do not waste the time or money going to Midas, especially not the one on Monroe St. in Toledo!! My husband took his car in and they told him they could fix his AC and do an oil change for $130. They then tried to charge him for a bunch of other stuff once he went to pay, including windshied wipers that were just replaced a couple of months ago... And they didn’t fix the AC. Instead they said something else was wrong with it than what they originally thought so we got charged the $130 and received an invoice for approximately $1,700 for if we decide we want them to fix it. Absolutely not! All they do is try to scam you!!

Mi
Review №61

They will try to break you in prices dont ever go here

Am
Review №62

I was so thankful! Their team helped me out of a jam and got me to work on time! Good group, friendly, good service!

Na
Review №63

A couple months after a routine oil change at this Midas another repair shop noticed the drain plug was put in unevenly where the treads did not match up. This now caused oil pan damage. I brought it back to Midas and they claimed they said the technical said the plug was rough getting out. There is absolutely no mention of this on the written comments, it was just on the computer. They also claimed they did not understand what the other repair shop meant when it was written and highlighted drain plug cross threaded in pan. After the oil change they tried to sell several hundred dollars in other services, but never a drain plug!!! There are plenty of other oil change places in the area that taking a chance at this place is simply just not worth the risk.

Je
Review №64

Very honest, helpful, very reasonable prices. I will go back to them

Ad
Review №65

Excellent mechanics, they always tell you everything in detail that theyre doing. Would never go anywhere else

Da
Review №66

I have a Ford Windstar that suddenly had lights issues. The license plates lights stopped working so I changed them, still didnt work. But I wasnt worried too much about it. A couple of days later, my turn signal and brake light stopped working. Fuses were changed but they kept popping intermittently. Finally, at wits end, I had Randy from your shop look it over. He tried several things and then had an aha moment...he found that the jack mounted in the rear wall was loose and so when we would go over bumps it was cutting into the wires. He found the cut wires and fixed them. Now everything works perfectly. This gentleman is a true professional in his manner and his love at what he does. He was nearly as excited as I was when he found the issue. Because he knew that finding it meant it could be fixed. He was fast, polite and sincere. He didnt try pushing things on me that werent needed, but made suggestions for the near future that I will certainly take him up on. He has made me a customer for life. As long as you continue to employee people like this guy, your store will remain successful. Thank you from the bottom of my heart. And thank YOU, Randy.

Gl
Review №67

Very quick service! A/C stopped blowing while on our trip back home to Louisiana, and they took us right away. Price line was ok. $236 for blower replacement and labor. Normally a blower for my vehicle is $50 at AutoZone.

Gr
Review №68

DO NOT GO HERE! I came in to get my break light switch worked on and barely .ade it down the street before the car damn near stalled. The only good thing is they fixed thier mistake. Mike at the front did fix it free of charge.

Gr
Review №69

Fast and efficient service. No games.

Da
Review №70

Would give zero stars. Brought my car in for an oil change and they tried to sell me a bunch of extra stuff. Typical. BUT I find out months later when my car starts making a rattling noise that they messed something up in a STANDARD OIL CHANGE so that now it’s a 2-3 hundred dollar fix! Midas tried to tell me it was my fault because they wrote a note that the thread was “rough going in”...though that is not on my papers and was not communicated to me. They broke my car probably thinking that I’d come back to them to fix it but no. I will not hand another cent over to Midas ever again.Taking it to Tireman up the street, really helpful and reasonable, highly recommend.

Ja
Review №71

DO NOT TAKE YOUR CAR TO MIDAS IN TOLEDO ON MONROE STREET!!!!!! This would be my SECOND time taking my car here, and when it is returned my lug nuts on my tires are completely loose. Hanging on by a thread!!!!! I just had to pull over on the side of 75 at 4 in the morning just to tighten them myself!!! And to my amazement when I touched them they literally were so loose they just fell off in my hand! Less than a mile more I would have lost my tire and the accident could have been deadly!!!!!! This place is deliberately putting peoples lives at risk. Mine twice, and a few friends have had the SAME issue. I will NEVER go back.

Da
Review №72

The people are nice and know what they are talking about. Professionals not crackheads just wanting two beers an a 10 dollar rock

C.
Review №73

Near dealer prices. Near dealer quality. They have made me habe to reset my car alarm every time theyve serviced the vehicle. Not cool.

Ma
Review №74

Stopped in to get an estimate on a car repair. Rusty Ansted & his people could not have been more helpful in finding several solutions to my problem!! Definitely would recommend this Midad

Pa
Review №75

Tim Hughes repaired my rental car tire at no charge. Very helpful

Bo
Review №76

Tim colony location Toledo Ohio: honest and trustworthy !

Mi
Review №77

Try to get a sell in like the others, but they work fast

Ad
Review №78

Over two hours for an oil change and they told me I needed to rebalance my tires that arent even 8 months old and just got rebalanced 6 months ago by them. Theyre super nice, but insufferably slow and very likely scamming for more money. Dont trust these guys.

Ma
Review №79

Great customer service and works done by timely manner.

Ma
Review №80

I was looking at a used truck that i was about to buy. I decided to take it to midas and they saved me thousands of dollars for only $30. I took it in for a used car inpection and they drove it and inspected it and gave me an estimate to fix it and it was gonna be around $3000. Great customer service and quick, quality work. If I need another inispection i know where i am going.

Pl
Review №81

Great customer service and friendly workers. Just took a little time but they got it right.

Aa
Review №82

Over priced and slow

Is
Review №83

The mechanic would lie about being full, saying it’s a 2-3hr wait but when I went in it wasn’t full. They do that to make customers not come on a hot or frustrating day. They’re rude & lazy

Ki
Review №84

Semi- decent prices, kinda sketchy on fixing the issues with any vehicle including engine work & etc..... Use to remember Free Diagnostic Code Checks with all work orders & cheaper pricing....

Jo
Review №85

Good customer service and a fair price..in and out in a reasonable time, good place.

Ch
Review №86

Thorough vehicle analysis with oil change

Eu
Review №87

Business like expertise m...m....m

ma
Review №88

They looked at my car and told me there was like 2400 in repairs. Thats about what we paid for the car. Took it to a friend who saves me money spent 125.

Da
Review №89

I couldnt even get a oil change probly would never go back again

Ma
Review №90

Good company

Kl
Review №91

Good service

La
Review №92

Great service

Br
Review №93

👌

ve
Review №94

Satisfied

La
Review №95

Love em

Ra
Review №96

No complaints

St
Review №97

Free air for tires....

Ke
Review №98

Horrible mechanics

Wa
Review №99

Great service

Aa
Review №100

Expensive but worth it

Information
26 Photos
100 Comments
4 Rating
  • Address:3991 Monroe St, Toledo, OH 43606, United States
  • Site:https://midas.com/toledo/store.aspx?shopnum=6273&dmanum=852#utm_source=google&utm_medium=gmb
  • Phone:+1 567-200-5077
Categories
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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