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Rehab Garage
723 S Cherry St, Tomball, TX 77375, United States
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Rehab Garage
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Ro
Review №1

I guess this is not really a review of the performance of garage itself but it has to do with one of their employees! So it is a reflection of their customer service I guess...I answered an ad on FB that they were getting rid of excess Jeep wrangler parts so I purchased sidebars from this shop. We agreed on a cash price, I opened the package to verify what hardware was needed, the instructions called out to use the body mount hardware for the vehicle, so we closed the box and off I went. The bars were never unwrapped, they were sealed from the manufacturer. Why would I think Im buying junk from a place?I got home, installed the bars in the garage and it wasnt until I got outside in the sun that I noticed a defect on one of the bars. Sent an email to the salesperson Sawyer Grudzien about the defect and got no response for two days. I called the office on the third day and Sawyer right away got defensive saying all sales are final and hed be happy to sell me another set at a discounted price. Just when I asked him, Wait a minute, you want me to buy another set of sidebars?, he hung on me!I called back and he explained the call got disconnected, that the call must have gotten dropped. It surely sounded like the handset dropping on the phone to me. He then proceeded to say that I completely inspected the bars, LIE! And again proceeded to offer me another set at a 20% discount. I again asked him, So Im stuck with these defective bars? And he said yes, you inspected them (lie) and you own them. I told him I would gladly file a complaint with the AGs office and he shrugged me off. He said I could talk to the owner but would have to make an appointment and that he witnessed me opening the box and inspecting the bars so I cant return them and would have to buy another, no returns accepted! Had no idea opening the box to get the installation instructions constituted complete inspection of the bars! BUYER BE WARE!!And to think I was considering this garage with the complete resto of my 86 Saleen Mustang! Ha!

da
Review №2

40,000 square feet of absolutely insane auto rehab! These guys can literally do anything. From the trick-out of a brand new car to the reconstruction of entire fenders or hoods or interiors or whatever in the world is wrong with an older car that needs rehab! Truly an incredible place.

Pa
Review №3

Great shop! I booked an appointment to take my 1971 C10 by for them to have a look at a lifter ticking issue I was having. They came right out to the parking lot to look at it, adjusted the timing a bit and a gave me a few other recommendations that have solved the problem. I have some more plans for my old pickup and I am definitely taking it to Rehab Garage to get the work done!

im
Review №4

Amazing work. Great turn around times.

Ma
Review №5

Very nice and personable staff. I have 0 complaints about their professionalism but the work performed is subpar especially for the hourly rate.I have had several vehicles serviced at Rehab garage between the old and new locations and ALWAYS had to bring them back for corrections. I had a dash pad replaced on my 66 Galaxie in 2018 which has now been sagging and has become partly unscrewed.I had a complete engine and transmission rebuild done on my 66 Mustang which had to be redone 3 times.I had a complete electrical system replacement done on my 70 Barracuda which partly stopped working to he window relays a year later and had to be redone by another shop.While the people are very pleasant an auto repair shop that does not reliably repair your vehicle is of little value.

Ja
Review №6

Bought a 69 Pontiac from them. They sold it to me not passing state inspection, I had to get it fixed and inspected elsewhere. So far Ive had to put thousandS into it to get it drivable, even though it was sold to me in daily driver condition. Its been in repair (at a real mechanic shop) much longer than its been on the road. LONG list of major repairs. Highly disappointed. Ive lost all faith in the mechanic abilities of this shop. GREAT salesmen though.

E
Review №7

AVOID! AVOID! AVOID! I had over $6000 worth of mechanical labor done on a running/driving car. After the bills continued to pile up without any progress, I picked up my car and took it somewhere else. Everything they attempted to fix had to be redone by a competent mechanic. All of their workers are contract labor & they dont know what theyre doing. I should have followed my gut when I saw their service contract. Any shop that refuses to give you a quote/ballpark and requires a prepaid retainer is surely going to scam you out of your money. Unless you have unlimited time and money, go somewhere/anywhere else for mechanical work.

Bi
Review №8

Brought my 2018 F-150 in for paint chip repairs from road construction on Beltway 8. Friendly and professional customer service from start to finish. Outstanding work in a very timely manner. Actually expected to be without my truck for a week or longer and got it back in about 3 days. I know my vehicle doesnt exactly fall into the category of what Rehab Garage does day-to-day, but it shows what theyre capable of. Highly recommend this shop if youre looking for repairs or upgrades.

ke
Review №9

Fantastic looking vehicles and the work is flawless.

Se
Review №10

These guys are criminals. Do not do business with them. They will talk you in at a cheap price and triple it by the end with the most hacked work.... my car went in running came out 10k later not running only to have a rod knock a month later.

Pa
Review №11

Rehab Garage was extremely professional and knowledgable. They answered all my questions and I was always able to get in touch with them when needed. I was very pleased with the quality of the work on my vehicles. I would most definitely recommend them to anyone!

Ja
Review №12

Very friendly and professional atmosphere. Was very upfront with the pricing and details of the projects I am bringing to their shop. They are very detail orientated and make sure to take their time with all projects that come to them. I was walked around the entire shop to show me in person the capabilities that they had on site.

Lu
Review №13

My experience with Lou was nothing but first rate. He gave me a fair price up front and delivered exactly what he said he would. I got quality work done in a very reasonable amount of time. I will definitely be back to Zs Automotive.

Ti
Review №14

Best auto restoration facility in the Houston area. They turn junk into beautiful cars.

Ma
Review №15

Awesome people!

Ki
Review №16

Rehab Garage did an amazing job customizing my new silverado! They color matched my running boards & all bow ties. Definitely makes it one of a kind! Thank you to Rehab team!

Ad
Review №17

Crooked business, would never do business with the owner again. Went to have a quote on a vehicle of mine from the 70s. Received a quote from $7500 to $8000 for paint and a time span of 4 weeks. My car had very little rust on it, one small area on the fender, very little. The car stayed in their shop for 6 months, after receiving an estimated time of 1 month. They were very friendly and explained that we could come see the car any time but every time we went to look at the car, nothing had been done to it. We agreed with their payment process of deposits as work was done to it. After sitting down 2 weeks before the car was finished, the final bill was $14,000. The owner said he quoted us for a minimum amount which was absolutely not true. The car was not even washed properly and the ebrake wasnt working, which had nothing to do with the painting. Not an honest business. If you still choose to do business with them, make sure you have everything in writing and hold them accountable. Looking to pursue legal actions on this business. Stay as far away as possible.

Ph
Review №18

Tried calling to ask for a quote and was completely blown off. Drove to shop to ask in person and one of the workers there blew me off again when I asked for help. Was sitting on phone ignoring me rather than helping. I can now understand why this place has such a low rating. I wouldn’t recommend this business to anyone. Tried to speak to manager but no one would bring him to me. Took my business to another auto restoration shop. Avoid this place if you want respectful customer service and good work.

Al
Review №19

Highly recommend Rehab Garage - they transformed my 2014 FJ Cruiser into the coolest FJ on the road hands down! They are an extremely talented group of professionals that were so much fun to work with! I appreciated their attention to detail and admire their vision they had for my truck from the time I stepped in their door.

De
Review №20

Fantastic!My wife had to go in without me and they not only gave her a good price, but they also took the time to answer every question my wife asked and explained the entire process of what was wrong, what needed fixing, and what they were going to do to resolve the issue.Its rare to find a shop that wont try to take advantage of a lady.Very pleased with service, price, and quality of work. Will be going exclusively here from now on.

ro
Review №21

I have a 2010 Shelby Mustang GT500 and Rehab Garage has worked on it a few times. I have has engine work, body work, and detail work done on it and nothing but exceptional quality and GREAT customer service. I will never use anyone else.

ci
Review №22

Have had a great experience every time we have dealt with the owner!!

An
Review №23

Zee (owner) is an awesomely nice person. I trust them with my car repairs and couldnt be happier. They have helped me when things seemed a little hopeless. They keep my cars running soundly. Great shop. Great people.

Ga
Review №24

Took my car in for some paint work it came out awful. If you need any kind of paint youre much better off at caliber collision.

Br
Review №25

I wanted to like these guys. I went to get a front end alignment on my Toyota. The first time, it was done all wrong. Wrong settings, very sloppy work. I downloaded the correct settings and took it back. The mgr said I replaced something in the front end, I hit something, I did something. I showed him his alignment printout and he caved. Then, after making me wait 1-1/2 hours, told me to come look at the result of their work. I showed him where they were using the wrong settings and didnt match either my trucks correct settings or the settings I gave them to use. He said too bad, cant help you. My truck is still messed up and Im out $60. Good luck finding a repair shop.

Jo
Review №26

Great experience so far. The owner is friendly and takes his time to explain the process of whatever project that you bring in. The team is doing a fantastic job on the rebuild so far.

Jo
Review №27

Bring your vehicle if you need fast, professional and impeccable services. Their prices are also fair!

Mi
Review №28

How about instead of being on your phone playing on Facebook all day, you actually do your job and work on the cars youre being paid to work on. Lance, Mike, and Demitri in the body area have been harassing someone on Facebook all day instead of working. I feel bad for the owner of the car who is paying these 3 for doing a job they arent actually doing. I would fire their asses in a quick minute if they were my employees. Unless you want to pay for hours that an employee spends on Facebook instead of working on your car, I would suggest going elsewhere. It seems to be a common occurrence based off their Facebook activity. Dont waste your money, send your car somewhere where they actually will work on your car and not play on Facebook all day.

Ma
Review №29

I have gone back and forth from being impressed to extremely disappointed. the body work for the most part was great, they have good fabricators. I think the interior and upholstery is also very good. My issue is with the assembly and attention to detail. Mechanically my car is unsafe and not fit for the road, I have had it in the shop twice since getting it back and both times the shops have found not only shoddy work but downright unsafe things. literally the rear brake caliper broke loose te first time I drove it and knocked all the wheel weights off and damaged my wheel. I have only put 100 miles on it in 18 months because the thought of driving it is petrifying. yolk too short on driveshaft which caused transmission leak, bolts not torqued...missing bolts and other leaks from that. pulleys not aligned properly so it kept throwing belts. coolant leaks everywhere, brake lines leaking, axle seals leaking (good thing or I wouldnt have found out about the brakes below and could have severely damged the car and/or killed someone), axle not vented properly. no speedometer, fuel gauge, or temp gauge operation, wiring is a nightmare under the dash, incorrect brakes, put a wheel spacer behind brake rotor to make fit which caused wheel studs to only have 1/4 inch of thread holding wheels on, no dust cover on front brakes, no cotter pin installed on castle nuts, no emergency brakes installed. no neutral safety switch installed on transmission so it will start in drive/reverse/or other gears. transmission shift cable is too long so they wrapped around the transmission rather than getting proper one. grounds connected to suspension instead of non-moving parts. Car was two months later than promised after it was in the shop almost two years. paint never buffed and obvious drip marks as well as hazing on body panels. They did come out once to help fix some issues but not all of them and I was reimbursed for some of the repairs. I gave this shop almost $88k after I bought about $25k worth of parts. The response was, we will come get it to fix it, I now live 1200 miles away and fear I would never see my car again if they took it and why would I trust them to work on it after all the issues that were found. I have gotten to the point I dont expect them to make it right and I am done trying, I dont expect reimbursement at this point and am currently typing up a complaint to the AG of Texas with copies of the writeups from both shops my car has been so hopefully this shop doesnt rip someone else off or kill someone by putting a vehicle on the road that is unsafe. UPDATED 5/31/2018)

Br
Review №30

**YOU GET WHAT YOU PAY FOR** REMEMBER THAT Brought my Lexus in for repairs since this shop had really good prices when my vehicle had some wheel bearing damage and needed new shocks. Lou the owner does none of the big work himslef he allows another guy that is NOT a certified mechanic. Long story short they do not know how to fix high end vehicles and I ended up having to sue them and take my vehicle to the dealer where I shouldve in the first palce. Z auto spot actually messed up my car worse than it was when I brought it in not knowing what they were doing. TAKE YOUR VEHICLE WHERE THEY ARE CERTIFIED TO MAKE REPAIRS ON IT.

La
Review №31

I love the people here

Br
Review №32

These guys do alright work on what they know but anything older than the 60s not much, unless its a hot rod but honestly half the staff stands around on there phones.

YO
Review №33

My a/c was just started to blow less than cool air so i stopped in because their sign advertised Free A/C Check. The person there did not know about a/c or he was ready to scam me, i opened the hood and turned the air on. The compressor was cycling on and off, which is a low charge symptom. I expected the mechanic to whip out the gauges at the very least, it literally takes less than 30 seconds to hook up. Instead he told me the compressor was no good, just by looking at it! No gauges, no wide gap at the clutch plate, no weird sounds. At that time he called a parts supplier, gave the vehicle info and quoted me 600+ dollars for all parts he said needed to be replaced. Little did he know his shop was a third opinion so i left there, went to Walmart got some A/C charge for 14.97 per can xs3 and i am riding cold for 50 bucks. Shade tree mechanics i trust more than Zs. I loving my savings 5 stars

Pa
Review №34

These guys are scumbags. Dont risk your car here just keep looking elsewhere.

Mi
Review №35

Great shop with fantastic work and customer service

be
Review №36

Awesome and loyal to clients

La
Review №37

Quality work and pricing reflects it.

Information
45 Photos
37 Comments
3.7 Rating
  • Address:723 S Cherry St, Tomball, TX 77375, United States
  • Site:https://rehabgarage.com/
  • Phone:+1 832-534-1965
Categories
  • Auto body shop
  • Auto restoration service
Working hours
  • Monday:8:30AM–4:30PM
  • Tuesday:Closed
  • Wednesday:8:30AM–4:30PM
  • Thursday:8:30AM–4:30PM
  • Friday:12AM–4:30PM
  • Saturday:8:30AM–4:30PM
  • Sunday:8:30AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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