Daniel is wonderful. He always keeps me well informed and makes sure to explain things to me if I have any questions. I dont take my car anywhere else when it needs to be serviced because I trust Daniel will do a great job getting me set up. He takes care of me every time. 12/10 service from him. Thanks Daniel!

This has been a tough week losing one of the best employees- Rick Osborne. You cannot teach what he had- his character, attitude, and finesse he had with people is unmatched. My heart is with all of his team at Fred Haas- to be able to still do your work with a smile when faced with a tragedy like this takes courage and strength from within. I commend all of you. As a loyal customer- please honor Rick by continuing to take care of his customers through gratitude, grace, and patience. Just like he did all of these years. If you are having a rough day- just ask yourself.....what would Ricky Bobby do? You are all in my prayers. God bless. ❤️🙏🏻

Dallas was my service advisor when I came in for an oil change and tire rotation. As soon as I pulled up he came out to greet me and was polite in asking what service I needed and made sure everything was completed in a timely manner. Professional service and friendly staff. I’ve been to other Nissan dealerships and did not have the same service. Worth the drive!

Original took car to Katy Nissan and received a lot of garbage regarding a warranty replacement of my battery.Fred Haas Nissan offered prompt service and stood behind the Nissan warranty. My car delivered back to me with a new battery, complimentary car wash and vacuumed carpeting in under 1.5 hours.

The service was excellent. They changed our oil and rotated our tires and got us out real fast.

Austin Arres is the name of the agent. This man is a good people polite and answered me all my questions. You need to give him a promotion.

10/10 service. I went to Robbins Nissan first and they said they wouldn’t even START working on my car for 4 business days because they’re so behind. I drove 40 minutes to Fred Haas and my car was DONE the next day. Very friendly and quick service. As long as I’m able, I will drive out to Tomball to work with this location. I’ve only had good experiences with them. From buying my car, to a couple wrecks and basic services, this location is the best!!

Every time I go to this place they are always very helpful and informative. They always help me get the best rate and explain everything so thoroughly that I understand. It’s hard nowadays to find good servicing for your vehicles but this place is honest and performs excellent

I purchased my car in 2015 and have always taken it here for service. Always let me know if there are any issues or anything that I need to keep an eye on. Never pressure me to have additional work done there. The Family Plan is the greatest!

I absolutely love Nissan in Tomball. They have such great vibes and customer service. I really wish I remembered the guys name that took care of me. He was beyond amazing. Very personable and so sweet! They got me in and out quickly even though I was 15 minutes late to my appointment. Highly recommend being apart of the Nissan Family! 💓💓💓

Make sure to get a written copy of your sales contract before you walk out of that finance office. Everything was sign electronically. Thought they would emailed me a copy of everything I sign but had nothing. Had to call back after weeks of not receiving anything emailed. Track down my sales person and got a picture of a copy of my sales contract. Not a good business practice. As for my sales person. They were very helpful a polite.

Took the car in for the state inspection, a oil change and a car wash. Friendly staff and fast service.

Fred Haas Nissan Service department is the best in the business. Have used them for years since opening and they always over deliver on service and sales. Will not buy or seek service anywhere else.

Yes, I was well pleased with your service. Also you have outstanding service representatives. They seem to be concerned about customer welfare.

Gerald at this location was very helpful and made the experience wonderful.

I got my annual inspection done at Fred Haas. My service advisor, Stacie Thomas, is the best. She is welcoming and very professional. She monitored the service and got me out within an hour.

This was my first experience with Fred Haas Nissan Service, and it wont be my last. From the moment I pulled up, I was greeted by a friendly Service Advisor, Stacie Thomas, who explained everything in detail. I was able to sit in the waiting area that was comfortable, sanitized, and had places to charge my electronic device while enjoying complimentary snacks and beverages. Everyone after, from the mechanic, to the cashier, to the gentleman who walked me to my car and opened the car door for me when my service was completed, was very kind and courteous. The cost of my service was reasonable, and it was great knowing the service was accomplished with the quality I have come to appreciate from Nissan. Thank you all!

We have 4 New vehicles at Fred Haas Nissan Family with the excellent service !!!!

Rey Fuentes was very nice & kind & was working hard to figure out the issue with my vehicle. I 10/10 recommend him as a service advisor!

I really would like to extend my gratitude to Mr.Dallas Hardwick for his professionalism and concerns. Job well done 👍.

Tim, who assisted me, was extremely professional and polite. His personality radiates kindness towards customers. Please make certain that Tim is aware that he is valued as a professional and as an individual who cares. Great job Tim!!

Customer service is always impeccable! Best dealership I have every worked with.

The experience was perfect. Thanks to l you guys for your good work. Keep it up...

Had my car serviced here today. Very professional service advisor. Took a bit longer than anticipated but I will be back.

I would like to thank Rick and the team because I had an urgent issue and was panicked because I hadnt expected to have any issues on a new car. He took care of me and answered all my questions with compassion and patience. Took my vehicle in and made it priority during a busy Saturday. Thank you very much!

Mr.Tim Doerr and Dallas both are great..very professional, patient, knowledgeable, this is the best dealship ..Love the people there...Good customer service..

Went it for an oil change and a car wash .attendant Austin very friendly and service was very quick was done within an hour. Good job Fred Haas.

Stacie thomas at the front service desk was so helpful and nice! Making sure to ask if there is anything she can do for you at all. She was so hospitable. Great to have when you are having to wait a few hours on your vehicle.

Very good experience at Fred Haas Nissan, always is! Even though their were staffing and technical issues going on, you couldnt tell! Everyone worked well together and kept their cool!! Keep up the good work!!

You guys were great, I would definitely come back. I only rated you at 4 instead of 5 because even though my car was ready for pick up, it wasnt sent to the cashier like I was told. Thankfully the gentleman that was helping me let me go with my keys after I pointed them out. Everyone was very nice and helpful(:

Excellent work, the staff was courteous and friendly. Started on the work right away, fixed my issue And got me out of In a reasonable quick time. Thank you

Service team does great making you feel like family also has quick service on youre vehicle 👍

I’ve purchased three new vehicles from Fred Haas over the last 4 years. Service from all areas is paramount with Fred Haas! Having a new vehicle you would think would not have issues but I had few challenges with my 2021 rogue. Daniel worked out the issue quickly and I was back on the road enjoying my ride. I will continue purchasing from Fred Haas for the next 3 vehicles!

It’s was my first time to get my first oil change and the customer service was awesome and very helpful too with the lady that help me out I am so sorry I forgot her name but she is a sweetheart make my day joking around and also make sure everything was good on my car too and even got it wash too which I feel embarrassed cuz been super busy working that to be honest haven’t had time to take my car to the car wash too so I truly appreciated that a lot.

Great experience. I bought my car here and received a discount package with the purchases for service and repairs. This team was awesome and the prices were affordable.

The Service Adviser Ricky was a gem. He kept me informed of the status of my vehicle services such as the replacement of the steering rack and pinion, wheel alignment, and brake flush. Excellent customer service. I definitely would recommend.

We have been a Nissan customer since year 2000 starting in IL, FL and now in TX, with a pleasant experience. We will purchase a new Nissan as soon the model we want become available at the dealership.

Ms. Stacie is the best. Her professionalism is the reason I continue to return. Service is great far as getting you in and out.

Thanks to Daniel Villanueva we had a very professional experience with the multiple services provided to our Pathfinder. We will most definitely come back for our future needs. Thanks again Daniel!

They have the best service center in all of Houston! Other dealers could learn a lot from them. Keep doing what you are doing!

I love Nissan! They are always so kind and go the extra mile! They actually care! Best costumer service! Every Nissan I’ve been to has been great!

Freed haas great teamI don’t regret my experience to buying a car from thereAnd great customer service alwaysThank you keep the great work

Nestor was great to work with! He is very professional, friendly, respectful and resourceful. Always a good experience to get my oil change and car maintenance here!

Very friendly and professional staffCar mates were also clean along with the car washIt would have been nice if place under the foot mates were vacuumedNice coffe in a very clean environmentsThanks

It was a good experience. My advisor, Dan, was polite and helpful. The wait was not long. My only concern was the Warranty Dept was closed on Saturday to verify coverage and I had to take my vehicle back.

Excellent workmanship, timely communication and best customer service. Highly recommend this guys!

The guy was very nice. He is helping me get into a vehicle despite a few obstacles.

Nester is a great asset to this company honestly and needs a raise based on his client performance....great customer service, very reliable made this experience enjoyable and memorable.Fast service, honest and respectful very friendly and I will return in the future.....thank you Nester for being a great part of Fred Haas Nissan!!!

Set up appointment and the work was performed timely and the car was washed.

Kudos to Stacie Thomas again & again!! Excellent Caring & Amazing customer service. Want to also say thank you for the amazing customer service from the shop foreman the technician the parts department and the cashier. Greatly appreciate the customer service I received on my last visit. Also want to thank you too Champion point Wrecker Service for being so kind and getting my car safely to Fred high for service!Stacie Thomas went above & beyond the call of duty!! I truly appreciate Stacie & how much she cares about her customers! Fred Haas Nissan was amazing Team!!! Thank you to all of you for your Customer Service. Stacie Thomas truly went ABOVE & Beyond!! I really appreciate everyones help!Thank you thank you thank you!!

Giovanni A. was very helpful. When came in on a Monday with limited time he advised best time to come back. I was there at 6:55am next day and they had me out quickly with my state inspection.Great job as always!

Great job quick turnaround from diag. to completion. All was carried out professionally.

Diagnostic tests were performed to determine rattling noise under hood. It was also time for an oil change and tire rotation. Once the problem was pinpointed, I was provided with a rental while my vehicle was repaired. Repairs were made and I was notified in a timely manner. Everything was communicated to me with the utmost professionalism. And I could not have been happier with the service provided to me. Thank you guys once again for providing A1 customer service!

Excellent service from Rick Osborne excellent service from the shop foreman who took time to ride with me and duplicate the sound I was hearing.

The fan to the AC went bad and the service department permitted the repair due ti the unforeseen failure in the middle of this heatwave we are in. I cant say enough how grateful they took care of replacing the part when none were in stock. I appreciate the care they took to get me back in my car with a working AC.

Fred Hass has great service. Always professional and friendly experience.

Service was ok. Better communication of information hat was not done and plan of action to fix it.Besides that, everything was excellent.

My service rep Rey was absolutely one of the best I’ve ever dealt with in regards to being communicative, responsive and knowledgeable. He kept me informed at all times on the status of my vehicle. I could not have envisioned service of this magnitude.

Awesome service and sales departments..love fred haas nissian

Excellent service and good customer service I just coming to Fed Hass Nissan satisfaction guarantee

Stacie Thomas was very detailed and explained everything the technician was checking on my car.

Kevin Ceron did a great job

Rick is awesome! Timely, responsive, great customer service.

Outstanding customer care and serviceHigh qualified technicians, i dropped my vehicle for maintenance service and they drove me back home, so i didnt have to wait there for hours!

Jon was my service writer. He was very attentive and kept me posted on progress of the repairs. He explained everything thoroughly including taking me back to the shop to see for myself what needed to be done. Great customer service Jon!

Jon is an attentive service advisor. I came in for a new battery. He advised me they would check to make sure the battery was my issue. He kept me informed with the status of my service verbally and via text. His attitude was a great asset to my service experience.

Top notch service. From reception to the last person.

Exelent customer service very knowledgeable employees

Giving kudos and a huge shout out to Tim my service agent at Fred Haas Nissan. Hes very courteous and professional and hands down one of the best. He gave me a great deal on my service needs and icing on the cake is that it was done in a timely manner. I highly recommend anyone visiting Fred Haas Nissan service department to request Tim, you will not be disappointed! Huge thanks Tim for doing a exceptional job in handling my service needs today!!! Much appreciated 😊

Stacie from Nissan was very kind and helpful. She made sure that I was comfortable and informed every step of the way about my car. She provided excellent customer service!

Great experience with Ray. From scheduling, drop off, and pick up, Ray was very professional and stayed in constant contact with me to know where my vehicle was throughout the process.

Went above and beyond helping me in a fast and curtious manner ..Robert Azango is the man to talk to thanks Rob ..

Each employee I spoke to was professional, friendly, and helpful. Our own mistakes and deferred maintenance has put us in a difficult situation with our vehicle, and the employees at Fred Haas Nissan were very kind amidst our troubles.

Great customer service! Fast service and good work!

I had a great first time experience at Fred Haas Nissan today. I typically go to another Nissan dealership, however they were close to my home so I decided to got to Fred Hass. I had an appointment set for 7:40 a.m. and was concerned because I had to get to work and it was 6 cars I front of me. Service Advisor Reinaldo approached my vehicle and I expressed I had an appointment and was concerned with the amount of cars in front of me.and I had to get to work. He was kind enough to explain my options about my tires and I got my vehicle taken care of. I live for great customer service and Reinaldo exemplified that and more. I appreciate the time he took to explain my options and handled my situation with care. Phenomenal job Reinaldo!!!!!! I will definitely be back for my car needs. A satisfied customer.Roshawn

I am so thankful for the people in the service department. I recently went in to get my car serviced and when I arrived I was greeted by a young gentleman named Melvin. He was very polite and provided me with great customer service my entire time there. He kept me updated on my car and made sure I, along with other people waiting in the lobby, were doing fine. Along with being polite, he is very patient and understanding when it comes to customers. Due to constantly receiving great customer service from Fred Haas members, I have referred many people to this dealership. Keep up the amazing work Melvin!

Fast and friendly service! Great coffee too!

Mr. Daniel is an excellent service advisor. Very honest and kept me updated throughout my visit. He is also very handsome :)

Rick is the perfect service manager friendly knowledgeable and people oriented. Great to work with and always on time. Fred Haas Nissan is the first dealership in Texas I have felt as if I mattered as a customer

For the last 7 years this place has been my go to for all my Nissan needs. In particular Jon Molina always makes sure I only spend on stuff that needs immediate attention, gets me great pricing on everything I need with the added assurance of personal attention he gives each Car under his care. Thats an added peace of mind for any car owner. See Jon for great service and better prices. Thank you Fred Haas and Thank You Jon.

The customer service I experienced was great! Rick worked with me to first diagnose what the issue was and explained everything very well. He kept me up to date as to what was going on each time. It turned out that I needed some extensive work done and I felt reassured that he was taking care and handling the issues with not only me but the mechanic and the manufacturer. He was professional, polite, and thoughtful. He listened to my questions and provided excellent answers and/or solutions. I would definitely encourage anyone to visit or purchase a vehicle there, knowing they would be taken care of.

Stacie Thomas provided great customer service!

I went in to order parts and left with a card and service appointment. Be prepared to wait just to speak with someone coming here. You will see a lot of available ppl but the ones that you need to speak to are all occupied. The ppl athat are available are all very kind in the wait. Service was the real kicker. Parts was unable to find the part I needed until I found the part they said they didnt sale online. Then they seem to find the part also. Strange but I did get an order theis was Thursday no update on this part yet is Tue of the next week. I also asked for service waited 25 min for the gentleman to be available to schedule. The scheduling took less that 5 min to complete. I waited with 3 other ppl who were unable to schedule me. I called back to curve the date on the phone that was a low than 5 min process. Bought the car in and because I walked in to the drop off my keys I was told that was the incorrect procedure. Well the way I saw it as I waiting in my car (opening appointment) and the office was open there where 4 ppl that could help me. Well the same guy who wouldnt helped me follows me to my car to then address my appointment seemed petty for lack of a better term. An hour service turns in to phone tag and when I would call no one could update me they would say the guy handling my car was unavailable he would call me. Finally I just went up to find out my car was fished hours ago. What a nightmare. I told myself this was the first and last interaction with this location. Sn they also did not complete the service and and gave the explanation that nissan didnt have a responses. The only reason I didnt one star this review is because everyone spoke with outside of the service guy handling my car was polite and professional.

Gio A. was friendly, professional and extremely helpful. He went above and beyond to have techs look for the issue I was describing without charging me for work that was unnecessary. Since my issue couldnt be fixed through the dealership he googled and sent me info for a repair shop for my wheel that could help. Even better, they were very cheap too! Finding someone helpful and trustworthy is a relief!

We were very pleased with the service and professionalism, particularly with that of our service advisor, Rick. Surpassed expectations.We are minutes away from other Nissan dealerships (Tom Peacock is 2.2 miles away), but Haas Nissan, I find to have integrity. Very important to me.

Jon!!with Fred Hass Nissan was so helpful & kind even though I arrived about 45 minutes before they closed he made it seem like I had an appointment and didn’t just show up like I did. Makes you feel like there’s still good customer service out in the world thanks again Jon!!

Jon helped us with maintenance packaging and saved us a lot of expenses that were unnecessary for the time being. He also was helpful in diagnosing our engine light with quick fixes. Thanks for the help.

This is my home location where I purchased my vehicle from. I love to bring my car here for any and every work possible. Jon helped us get an appointment the same day! He took his time in educating and explaining us about the recommended maintenance and other services. He was able to get us some great deals and packages on our 30k plus mileage service. He made the process very easy and simple! Highly recommend Jon @ Fred Haas Nissan.

Very attentive and personable group. Tim Doerr greeted me promptly when I arrived and kept me informed of what was going on with my car. They took care of the little things (tire pressure adjustment and car wash) and had me in and out in no time. Great Job!!

This dealership is very professional. Their service Dept is the best.

Outstanding service per usual

Giovanni A. is totally awesome. Had me taken care of in double time. This is a service department that is really good. They treat you fair and square. Mechanic got on the job quickly. Thanks again for the help.

Jon gave me a great deal on my Cabin Air filter. Very inexpensive for being a dealership and their family plan you get when you buy a vehicle from them is the best. Discounts on a lot of things. Not to mention they are very understanding during this pandemic and try to help you if you are struggling. Ive bought 4 cars here and intend to keep buying and servicing my cars here!

I have been here a couple of times to get my car serviced. And Daniel was the best customer repair associate! He was professional, kind and most importantly honest and transparent about everything.

Excellent service at FredHaas Nissan. Jon was amazing. He took care of me with everything that my car needed. Awesome work! Highly recommend!

Stacie was my service advisor and she took great care of me. She took the time to explain the services I needed and made sure I understood everything before I signed. I will be back for my future car service needs and I would definitely recommend Fred Haas Nissan.UPDATE: After leaving this dealership and being told by Stacie that everything was checked and good with my vehicle (battery was good) a few days later I went to get a wheel alignment and was told that my battery was weak. I then went to another Nissan dealership and was told that my battery failed and I needed another one. I was also informed that I needed a brake fluid flush because it was dirty upon inspection - this was one of the services that was SUPPOSEDLY done at Fred Haas. I am now wondering was anything completed. I have called and left a voicemail to the service manager, Jim, and sent an email to him and the general manager, John. I have not heard anything back from either one of them. I am extremely upset and disappointed that I paid hundreds of dollars for service that may not have been completed and lied about my vehicle being fully checked when it wasn’t.

Daniel Villanueva my service technician is the best there is! Perfect service every time. Takes care of all my needs and has great communication! Stopped by for a state inspection & he also ran my car through the wash & had it vacuumed! I don’t want anyone else to handle my car besides him when I go to the dealership. He’s awesome!

Giovanni Aroceña always on point, great guy very professional. Always has me quickly in and out of service and recommends next service maintenance.

They are on time my oil change they took the time to remain me 😃

Jon was really helpful and worked with me on what I needed serviced. If I had any concerns he was able to answer them!