My wife and I had the best 1st car buying experience ever, thanks to Maria Gonzalez. From start to finish we had her undivided attention.Absolutely FABULOUS experience! The approval process was super easy and straightforward. Maria and her team are definitely the ones to come see to make your car buying experience AWESOME!!! Our future purchases will always be with MARIA π
We always bring our cars back to the dealership for service so when I called to make an appointment, I was repeatedly asked which suburban. I said the same one from previous appointments and was told you have 2 listed. Now, I have had my current Suburban since April of 2014 AND turned in my PREVIOUS one towards my current one. Frustrating that this was even asked especially when I said to refer to my profile. Secondly, there was only one person working the desk. Although very nice and professional, it was not sufficient. I am not glued to my phone and often have volume down so 20 plus minutes went by before I realized I had received a TEXT about suggested services recommended. I was sitting no more than 6 ft away AND I had been sitting there unknowingly of the message. This is unacceptable. The dealership continues to eliminate the human factor and this is terribly concerning. Ever since the oil change center has opened, service is not as it once was when we would deal with one service person. We have contacted Dave Ramsey multiple times and asked if we can bring our suburban to him to facilitate service - he knows our vehicle, communicates with us and keeps us up to date verbally with a call/voice message. We have been going to Dave for many years and he truly represents exemplary customer care, The texting of messages regarding maintenance needs to be an option offered to customer not automatically, ESPECIALLY when it isnt communicated that there is a new process to service at the center.
Lee Spiller and Chris Bell have given me a great experience. I know people gush on these things all the time, but these really are good people, and given me a great peace of mind. If you are looking for a car or just want to ask a question, find these guys.
Thank you Riley Piper for assisting my family in our 4th Corvette purchase. It took over a year to get here...but Riley kept us well informed along the way and made the delivery experience great. Good job Parkway team!
Bill was so friendly and kept me updated with every step along the way. I felt well taken care of and the repairs were done quickly and right. Thank you.
Harvey Prejean IS THE MAN! Had a great experience with him and the whole team. Easy, no pressure. He listened to what OUR needs were and delivered exponentially! Seriously interested in buying a car go talk with this guy. He genuinely wants to take care of the customer and wont push anything on you. Will be a return customer.
Well I wrote a review 3 weeks ago about how terrible the service department is. Well their customer service department is just as bad. I will post the original review and their response about sending a email. I did send a email and there has been no response. I would not use their service department. Like I mentioned on my first review the sales experience was one of the best, but since then down the gutter.
Mr. Zion Lott and Mr. Whitney Babineaux went Above and Beyond to ensure that I was Satisfied as a customer! They were very attentive to my needs and made it possible to drive off the car lot with the vehicle of My DREAMS! In the words of Mr. Whitney Babineaux, Im putting your DREAMS in your DRIVEWAY! Thank you so much, Gentlemen!
Service team was amazing. Everything was done quickly and back on the road. Best service experience. Louis was responsive and took time to explain the bill. In total I was without my car for less than half a day combined from diagnosis and fixing the part! Great job!
The salesmen were very helpful throughout my entire purchase. I was a bit nervous at first but they help eased the situation. I really appreciate them. One of the best purchases Ive ever made and was comfortable with.
Very good service technician. explained what was needed and didnt try to sell services that were not currently required. very professional and customer concerned.
I receive consistently good service on all of my GM vehicles at Parkway Chevrolet. Scheduling service is easy and I have never been disappointed in the quality of work. I dont even consider getting service anywhere else. Well done, Parkway!
I have purchased two vehicles from Parkway Chevrolet and wouldnβt go anywhere else to purchase the next one! Both experiences here have exceeded my expectations thanks to Clinton Chandler! Clinton provided top notch customer service and went out of his way to get me in the car I wanted. He made the entire process from start to finish a breeze & had me out in under an hour! Extremely pleased with my purchase! Thanks again, Clinton!
I purchased a ZL1 for my wifes birthday and we absolutely loved the experience. Our sales person, Riley Piper, is extremely knowledgeable about the products he is selling, and is not at all pushy sales person. Cant say enough about the team at Parkway from the finance manager to the other sales staff that we met along the process.
I have bought two trucks here, and several from other dealers before. I can tell you that both of my experiences Here we are second to none. They have excellent customer service here and treat people the way that they should be treated as customers. Ask for Harrison Kumi. He is a delightful human being. A straight shooter, and nice guy. But even better, he does what it takes to get you the deal you need.
We recently purchased a Black Tahoe Premier from Parkway Chevrolet and had an excellent experience with Rod White! I highly recommend that you ask for Rod if you are in the market for a new vehicle and find yourself at Parkway! The Tahoes had just rolled off the delivery truck when we arrived and Rod was quick to grab us the one we wanted to look at, he was very knowledgeable about the vehicles features, and as an extra perk was great with our kids! When I drive through to wash my new Tahoe at Scrubway I always drive through the Parkway lot and look for Mr. Rod so the kids and I can say hi. Again, I cant say enough great things about Rod and our experience at Parkway! Thanks Rod!
Ray, Bill, and Whittney provided GREAT customer services and I was able to drive off the lot with the Truck I wanted. BEST experience!
Ray Kirkland is just simply amazing car salesman. From the moment you select him as a salesman heβs helping you day and night to make sure youβre taken care of, heβll make sure he find every possibility he can even to get a car. I am glad I had him as salesman
Raj Lal was exceptional helpful and curious! Raj explained to me in detail which I truly appreciate. Let me test drive and get the feel of the dynamic Trax package Raj is good sales person in my opinion if you need need pre-owned or new vehicles go and see raj
Raj and Andrew were excellent at helping us get a truck. They took the time and had the patience with our questions in the purchase of a truck. We are now proud owners of a 2018 Chevrolet Colorado. Thanks so much for everything.
Parkway Chevrolet was a very quick and easy car buying experience. Everyone there was friendly and easy to work with. Rod White especially went out of his way to make sure I had everything I wanted, and he went above and beyond what I expected. Heβs a great salesman to work with and an asset to Parkway Chevy.
Ryan Miller is outstanding, and is an outstanding salesman. He called me when he found I had to get my car that he sold me worked on from the other dealership he doesnβt even work at anymore just to try to save me money to see if there was anything he could do! He goes above and beyond in everything he does, and is a good and honest guy! Parkway Chevrolet is extremely lucky and fortunate to have him now!
A huge thanks to Maria for helping me out on choosing the right vehicle that wasnβt above my budget. I was a little nervous at first due to the fact that I was a first time buyer. But she was helpful and patient from the start. Will definitely be coming back in the future.
First off Robin the gentleman that helped my wife and I was absolutely top notice! I mean a real pro, he navigated and facilitated our warranty repair with expert advice and service! Not only was he honest and transparent, I truly feel like he went above and beyond to get my wife vehicle repaired and back to us as fast as possible. Truly exemplary service provided by Robin at Parkway Chevrolet.
Parkway was great. Especially Mr. Rod White. Mr. White went out of his way to make sure I had everything I needed and wanted with my new vehicle. Everyone at Parkway was friendly and always ready to help out. Overall it was a great car buying experience and I look forward to doing more business with Parkway in the future.
I received fast, courteous, thorough service from Mike Sanchez and Parkway Chevrolet, as I am delighted to expect when having my truck serviced at Parkway. I have had my truck for 10 years, purchased it there and continue to have all service done there. I think that says it all!! A VERY SATISFIED CUSTOMER OF PARKWAY CHEVROLET!!
Great experience! Colleen was so helpful and great to deal with!
Very courteous. Service was done within the time frame that I was told. π
My salesman, Riley, was amazing during the entire process of purchasing a C8. From deposit to delivery, he kept me informed and answered all my questions. Riley is super professional and knowledgeable about the new C8s. What an amazing representative of Parkway Chevrolet. Ill definitely purchase another car from Chevrolet again based on the experience I had during this transaction.
Besides being expensive, I cant stand when the final words from the Service Manager to me are you will receive an email asking about your service experience, I would appreciated it if you let them know it was excellent Well pal, not any more. I will be looking for an independent to handle my service needs in the future.
I would definitely recommend this dealership, the salesman Hipolito Isidro and the finance manager Whitney. They are great.!! I received a great service and I am quite pleased with my purchase. The team went above and beyond to make sure the transaction went smoothly. This was such a great experienceβthank you, Parkway Chevrolet team!
Was able schedule oil change and tire rotation online easily. Team members were very courteous and professional.
Ashley Ewer is always very helpful and knowledgeable with all my needs for my vehicle. She always greets me with a smile. A smile goes a long way.
Very impressed with Wesley. Fantastic salesman.
Brought in a deal from another dealership, and they beat the price. not a bunch of back and forth.Good job
I would like to give a big shout out to Rod White, the salesman that worked with us on our new truck. He was down to earth, honest and pleasant to do business with. I am not one that likes dealing with salesman that try to push you into buying. It was definitely a relaxing experience. Thanks Rod, we enjoy our new colorado π
Was very satisfied with the service that I received on my 2021 C8 Corvette that I had purchased from Parkway Chevrolet. Had the Engine oil and filter changed and the DCT filter changed.
Another fine dealership! I came to pitch my services on photos and videos for their inventory and everyone was so nice to me. Forbes Durdin, Keep it up !
I had an excellent experience with my salesman Mr. Roderick White. Not only was he professional but also he was extremely knowledgeable of the specs of the vehicle. Additionally, he made several follow up calls to see if I had any questions. Kuddos to Mr. White for taking care of his customers.
Used Scrubway station for State inspection. Tech marked on my paperwork that there is an issue with carbon build-up -but nobody mentioned it to me. So, not happy about that.Other than than that, basic service,no issue. Process was quick.
Raj, you were Excellent in every way! Details about our car, how to operate all functions and you were a wonderful salesman and now friend! Thank you for all your guidance in changing our seats and buying accessories for our cut Equinox! Barbara and Phil
Staff was very nice and service rep was great
Shawn babineaux was wonderful. I was literally in and out. My experiences with dealerships havent been so great till today.Im super pleased with Robert the finance manager. Super respectful and understood that life happens when my credit came back not so great.Thanks guys for getting me in a vehicle and right at the price point I wanted.
First off I love Chevy, but out of all the dealerships Iβve been too Parkway is by far the most pleasant experience Iβve had. Hipolito was super helpful, but not over bearing. I had come in two weeks prior to my purchase, and he made sure to keep me updated on new inventory. Withney the GM made sure to get me the best deal possible, and Rod made sure to clearly explain all financial questions.
Zion sold me my first car! He is amazing! Totally recommend to go with him. General Manager Whitney helped me out too. Great environment! Great experience!
Santiago made my car shopping experience PHENOMENAL! I came out with a brand new car in a short amount of time compared to my previous car buying experiences. He got me the exact car and color that I wanted at a great deal! I highly recommend him as he made everything easy and effortless.
I had a good experience buying my car there but not with the service department. I was told I needed my brakes replaced, but when a different Chevrolet dealer said they could do it cheaper than what I was quoted, they found that I didnt need new brakes at all. The glass fell out of my side mirror and Mac Haik said I only needed the glass replaced. I called Parkway to get an appointment for replacement and was told that they only replace the whole unit. Parkway is much closer to my residence than the other dealerships, but I will never even call them again. All women should stay away from this service department.
I had an excellent car buying experience today with Lee -Big Lee- Spiller today at Parkway Chevrolet. Honest, straight forward salesman that gets the job done quick. I was in and out in under two hours.
CB is amazingly customer driven. Could not have been in better hands. Great communication and urgency in completing the work. The mechanic team went above and beyond to exceed my expectations. CB is a keeper, please recognize the valuable asset he contributes Parkway! Need service I will ask for CB.
I had an amazing experience with Chase Reid and Mr Whitney Babineaux. I appreciate their amazing service. They put me in my dream car. I am forever grateful and will always buy my car from Parkway.
Mike was awesome took care of my car needs. Great Customer Service!
I came over to Parkway after a disheartening experience from another local dealership. From the instant Heather (Internet Sales) greeted me, I noticed a positive vibe! She initiated the deal and partnered with Clinton (Pre-owned Sales) to find me the right truck for my budget and needs. Clinton was genuine and knowledgeable with a humble and professional attitude. After locating and test driving the right vehicle, Rod in Finance sealed the deal with a seamless process and very easy going and relaxed demeanor. Clinton made sure the vehicle was tip-top in EVERY way when they ran it through service prior to delivery and made sure I was thoroughly taken care of. Overall, I will be recommending Parkway Chevrolet to family and friends and they are now my primary dealership when it comes to my familys vehicles for purchase and service. Way to go, Parkway Family, 110% β.
The dealership (Riley- salesperson) kept me informed throughout my wait for production on my 2021 Corvette, and everything went smooth. Thank you so much, I love my car!
Mr. Lee was very helpful getting my family into a new and reliable car. He was able to assist my wife and I by getting us the best deal possible at a very affordable price.
Just picked up my daughters 2013 Chevy Volt. CB and Mike are a great team. My daughter was about to head back to school in Austin when her car began to overheat. CB got the parts shipped overnight and Mike got the vehicle up and running on the same day. She was able to leave on time to start the trimester. Job well done gentlemen. Well done!
I went for an oil change & tire rotation, Ashley helped me out, & she was awesome. I always ask for her, she always does an outstanding job!!! Also I was only there maybe an hour if that. Great Experience!!!
Thank you Parkway Chevrolet! I am so happy with my purchase. Riley Piper was the salesman that helped me out today. He was very informative and answered all of my questions. He made me feel very comfortable. Hes extremely friendly and has a great personality!Spencer Doussan was my financial manager for my purchase. He made the process SO easy and was very patient with me as this was my first car purchase. He made me very comfortable and answered every question I had. He is extremely knowledgeable, had all the answers, and was very professional. Thank you so much!
Excellent experience. Fastest car sale weve ever had. Refreshing actually. It was straightforward and seemless. Ray was super knowledgeable and helpful. Sales Manager was super cool too.. Well definitely go back for our next vehicle purchase!
We had such a great experience getting the car we wanted, our car salesman Dalton was an amazing help and made the process very smooth and easy.
Big Lee was great to work with. He was very understanding of our concerns regarding making such a large purchase (for us) and took his time to answer our questions and ensure we were comfortable in moving forward, despite knowing that our Tahoe would likely have not lasted the weekend on the showroom floor before someone else bought it. I felt like I left the dealership with both a new car and a new friend.
Mike Sanchez gave us a great experience. Very helpful going through as many options available to help us get our vehicle repaired. Quick, knowledgeable, honest service tech.
Another great experience! Hunter was great to work with. He was quick, understanding of my situation, timeframe, extremely knowledgeable and very respectful. I will definitely be back and recommend yβall asking for Hunter! Thank you Hunter and thank you Parkway for yet another easy car buying experience!
Daniel Hernandez was my service consultant and did an awesome job from start to finish. I was greeted as soon as I got there and provided updates throughout the repair. Daniel also commented that I would be needing new tires soon so we discussed that while I was there and I will be calling him in the next month or so to get that set up. He was friendly and enthusiastic and I got his card and will be calling him whenever I need something in the future.
If you are looking to buy a new or used car. Please ask for Ray or Corey. These 2 guys are awesome!!! They definitely took care of us!!! I would give 10 stars if I could!!!!
Found the truck I wanted using Autotrader and sent in a request for more information on it that night. Bob Hodge contacted me the next day, and got things rolling. I work out of town, and he worked with me with no hesitation. I walked in and out with the truck I had been wanting. Want to give a special shout to Bob Hodge and Spencer in financing for taking care of me. Look forward to making future purchases with you guys!
Chris Donald was very helpful reviewing Parkwayβs current inventory and going over finance options. Even though I decided to wait, hes definitely gonna be my salesman.
I was impressed a couple of years ago when I had some recall work done on my HHR. That is the reason I returned to purchase a new car. I once again was impressed by the friendliness, knowledge and professionalism. Brandon Sinegal, my salesman, was a delight and truly listened to my wants and needs.
Want to thank Maria Gonzalez for helping our family choose my sons 1st big boy purchaseβ¦she answered all our questions and was very patient with us. She went the extra mile to help us walk out of there satisfied with our purchase. Definitely recommend Parkway Chevrolet Tomball, Maria and her team are A+
I recently purchased a 2021 Chevy Silverado Work Truck. I had two sales representatives, David Croft and Chad Godwin, that assisted me with the sale. Both were very knowledgeable and were ready to assist me in any way. I test drove the vehicle with Chad and he answered all of my questions. David was the primary sales person that I negotiated with. There was no pressure to purchase I knew what I wanted and what I wanted to pay. I got a great price for my trade in to boot. When you go there ask for either of these guys to help you out you wonβt be disappointed.Adrea in the additional parts, upgrades and accessories was also very helpful. Finally Rod in the finance department was fast and efficient. I believe I got there at noon and was out with my new truck by 5 pm. A week after the sale Dave and Chad called me to see how the truck was doing and if was still satisfied with the purchase and if I needed anything else. Go see these guys you wonβt be disappointed.
Service manager was efficient. Service manager listened and catered the repairs and service to my individual situation. Excellent customer service. Thank you.
Ray Kirkland, awesome. Went the extra mile to make sure that I got what I wanted. Overall a great experience. I am very pleased with the deal and would recommend him to anyone looking for a vehicle. 5 stars.
Zion is the man got me my new truck that is so amazing everything was smooth and amazing work definitely happy with my purchase.
Good people at Parkway Chevrolet they helped me and my wife with purchase on two vehicles and I am happy on the way they took time to find the best deal for us in the future we will go there again thanks.
Always does a great job!! Staff is very professional and polite.
It was great David in the service dept really helped me get my car back in a timely manner.
Every part of my experience with Parkway was excellent. I began inquiring with their on line rep Heather who was extremely polite and helpful. When we got to the dealership, Lee could not have been better. He made our car buying experience painless and enjoyable. I will definitely recommend Parkway & Heather and Lee to my friends. Also shout out to Christopher & Robert who were helpful throughout the entire purchase.Liz Wortham
Terry @ Parkway Chevrolet in Tomball is the absolute best! She and Robert were so personable that the whole car salesman vibe was absent from my experience and I loved it! I wasnt rushed, my questions were answered, solutions were given, and the morale of the business atmosphere was comfortable and without pressure. Ill definitely refer business to this fantastic team!! Thank you Terry and Robert!
I went to Parkway Chevrolet to trade in my Nissan pathfinder that I have purchased from there not too long ago. My sales consultant was Ray Kirkland. I had a very good experience with him. He asked a lot of good questions and made sure that he was going to find the car that I wanted. He did ask about what features I wanted in my car which I was not asked before when I purchased my previous car. At the end he made everything happen stayed in my budget got me the car wanted I was very pleased. Thank you
Chevy is the best!! On April 13th I purchased a 2019 Chevy Equinox. My saleswoman Maria did an outstanding job with helping me narrow down my choices. From beginning to closing Maria was there. I couldnt have asked for a better saleswoman. Even after the transaction Maria called to follow up. She was extremely detailed and knowledgeable about my car. She took the time to go over each feature in my vehicle and made sure I drive off feeling confident. If youre looking to purchase I strongly recommend working with Marie. Shes the best!!
Just bought a Chevy Silverado 2021 and thank you HipΓ³lito for your help!! It only took 3 hours and we were out of here with the truck and I do recommend this dealer really helpful and nice people.
Maria Gonzales was very helpful and my sister Jennifer and I had a very great experience with the purchase of her 2021 Chevy Silverado. I would recommend her to anyone looking for a vehicle! She made sure they took care of us and we got what we wanted! Very informative and caring, we didnβt feel pressed into making a purchase and we left very happy. Maria Gonzales keep up the good work you are destined for great things!
Just bought my first 2021 Chevrolet truck, I have to say that my experience with the Dealership was GREAT!!!!! My salesman Wesley Roberts was Wonderful !!!!!! Thank you for making this purchase an enjoyable time for me.
Worst dealership to go to micheal richey the manger of this place called me and asked why I didnβt want to take (the deal ) they where offering and then started to curse me out on the phone when I told him I made up my mind to go find a different place that is willing to help .. I actually had the 10,000$ to put down but was saving just in case something happened and couldnβt make a payment later on but he just wasnβt having. He was throwing a fit over the phone I even told the sales person Maria i was going to come back later and get all the money.. but now that i had that interaction with him I will not be coming back worst customer service Iβve ever experienced
I have to say, I was extremely disappointed with the way your dealership handles business.I have a used truck for sale that one of your sales people, Dara Lewis, reached out to me about and I made appointment to meet her today. When I arrived, she wasnt there, but instead, referred to a gentleman named Manuel, who told me Dara was unavailable and would be dealing with him any way. After wasting half an hour of my time playing car dealership waiting games, Manuel comes back and tells me the best he can do was 20% less than what Dara had said would be your minimum offer over our multiple phone calls.Knowing the value of the vehicle prior to selling, I asked Dara if the initial offer was the best they could do. I was assured that would be the minimum and would probably go up a bit. When I asked Manuel why such a great difference, his simple reply was, they hadnt seen the vehicle. What Manuel didnt know was that I had already emailed over 25 pics of the vehicle inside and out with great detail, including a copy of the Carfax and KBB appraisal.By nature, I hate car dealerships. In my experience, most car salesmen are lecherous sycophants that would sell their own mother for a buck. The only person to change my mind is a fleet salesman at Parkway by the name of Jim Finley. Out company has done business with Jim for 16 years, including our fleet, service, and maintenance business with Parkway. In the service department, Michael Sanchez is a jewel.To be honest, having experienced the bait and switch tactics just to get you in the door has me greatly questioning the value of a continued relationship. If this is how you treat a long term customer who gives you all of their business, how do you treat the average guy off the street? I will definitely be sharing my experience and story with everyone in my professional (Im in the commercial contracting business) and charitable endeavors (Im on the board of three charities with over 1,000 supporting members) and on all my multimedia platforms.
Bill was able to get my wifeβs car in and get the problem fixed quickly without putting us out of a vehicle for the Whole day. Keep up the great work.
Great experience. Everything was done in a timely manner and good communication
I had a great experience with Shawn and Whitney Babineaux at Parkway Chevrolet. They made my car buying experience as easy as possible. They answered all my questions and worked with me to get the best deal possible on my Chevy blazer. I definitely recommend anyone looking for a new car to stop by. 5 star service!
Dave Ramsey of Parkway Chevrolets service department was outstanding. Professional, courteous and knowledgeable. He even walked me to my truck in the rain when I came to pick it up.
I really appreciate how efficient both of my visits were to order and purchase my C8. I placed my order with David Croft late last year. Last Friday Riley Piper handled my purchase and got me into Finance quickly to complete the sale. I was in and out of the dealership in under 2 hours. I am extremely satisfied with my experience and look forward to continue doing business with Parkway Chevrolet.
David Trammell was phenomenal to work with! We came in just to look around and see what was out there and David helped get my mom into a new car that same day! It was the easiest process ever! David and Spencer treated my mother and I so wonderfully! Great service!
I bought a car today and Wesley roberts was my seals man, it was a wonderful visit he will help you find the right car for you. He is so down to earth we were in and out in no time.
Everyone was very nice and straight forward. The financials made sure to explain all coverages and helped figure what you needed. Cosmetics made sure to help point out the best products for you. Salesman very informative to make sure you got the best deal for what you want for your money.
Purchased 2021 Tahoe on June 12, 2021 and we love it. So happy with space and smooth. Our dealer had been really great to us. His patience and kind. His name is Hipolito Isidro. I would recommend you to him. Very friendly. Many thanks to Hipo!
Mr Daniel Hernandez took care of me and was extremely helpful and professional. One of the more pleasant experiences Iβve had with Parkway especially given the fact I had to have a transmission replaced.
Ashley Ewer explained what work was to be performed and had my rental ready when I did drop off my truck the very next day. I was kept informed during the complete process by either phone calls or text messages from Ashley. Ashley made this experience a fun and enjoyable time for me. Miss Ashley Ewer is definitely an asset to your organization. I wont hesitate to return to her for all my future maintenance requirements Rick Brubeck
When I pulled into the service garage, no one greeted me for a long while. One service manager was doing nothing just staring at me and another younger one was on his cell phone texting or browsing and never looked up. Finally I went into their office and said hello, nice to meet you how can I get help. Response was someone will be with you soon. Several others walked by me and didnβt even acknowledge I was standing there.
Thanks to Harrison Kumi for making my purchase a great experience. There is nothing worse than being nervous about buying a new car...he made me laugh, put me to ease! Will buy here forever!
Ray Kirkland. Excellent car sales person he treated us with respect, and he was very professional in his mannerism. I will recommend others to come see Ray AKA Car Father!!!