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Honda Of Tomball
22727 TX-249, Tomball, TX 77375, United States
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Honda Of Tomball
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Fr
Review №1

Angel Calvin was very informative and knowledgeable about the cars I test drove.She made me feel very comfortable behind the wheel. Angel was very helpful with helping me complete all the paperwork.I was very happy with my purchase!She was highly recommended by my son,who had also very recently purchased a Honda from Angel!!!

Ch
Review №2

Go see Jasson Macias and experience a very enjoyable car buying experience. No BS sales tactics. I got my daughter a very clean and reliable used civic at a great price.

Ma
Review №3

Love Honda of Tomball!Had a great experience last Saturday morning. I drove to Tomball from Katy to get an oil change and car detailed. Matt in the service dept was very kind and helped me out to make my grandsons birthday party. All work was complete with smiles and great service in an hour!!I highly recommend this dealership for purchase and service of a Honda.

Ki
Review №4

My daughter and I had the pleasure of buying our cars from Juliana on the same day. That’s right - I said “pleasure” and buying cars in the same sentence! She focused on what each of us wanted and liked and made us completely comfortable the entire time. It was so much fun and a memory we will always treasure. David in finance made sure that my daughter understood the process (her first purchase) and explained everything along the way. Thank you for a wonderful experience!

Ka
Review №5

The entire team was very service oriented. Seth was super knowledgeable about the car we wanted and purchased. He was very accommodating with us in some scheduling difficulties we had in coordinating the timing of the final purchase process. We are so happy with our new car!

Ra
Review №6

Overall, my buying experience was great. Josh F., Amber and David all made me feel very comfortable and were extremely patient with me. They showed a genuine concern in making sure I was satisfied. They all went above and beyond in their customer service. 10/10 would recommend!

Jo
Review №7

My wife and I purchased a Lexus RX350 F-Sport from Peter H. I want to give him high praise. He has good energy, is patient, & knowledgeable. He answered all the questions we had and made the buying process easy and painless. The dealership is very nice and clean. Thank you.

Cy
Review №8

Absolute wonderful car buying experience!! Our salesman Seth couldn’t have been any better. Love my Accord and look forward to dealing with this dealership again. Great bunch of people.

Je
Review №9

Love love love Juliana Coleman! Hands down, best sales person ever. If you are looking for a new car please go see her. She made the process super easy and even the finance department was easy and quick. I will for sure be back again when I’m ready to buy another car.

Ro
Review №10

Bought a used car from the dealership. Noticed after putting items in trunk that some type of residue was on clothing, cases of water, etc. After taking cargo mat & everything out of the trunk we found someone (prior to buying the car) spilled motor all in the trunk & did not clean it out. Spare tire compartment was covered in a thick layer of oil. Sent an email to the dealership receptionist since I couldn’t find the salesman’s business card. After 10 days with no response & finally finding the business card I emailed the salesman on Sept 28. Received a call wanting to know if I had brought the car to the dealership to fix the situation. Stated I had not because no one responded to my email stating to bring it. Salesman said he was out of the office but would have the used car sales manager who was also out of the office, contact me to resolve the issue. It’s now October 27th & nothing has been corrected. Won’t be buying new/used cars from dealership.

Mi
Review №11

I personally liked that dealership, everyone is nice and friendly. But I strongly recommend you to ask Omar for help, Ive been to 6-7 dealerships in last 3 days and I didnt see anyone who helps like that guy. Super nice and hardworking guy that really wants to help. So my 5 stars go personally to him. Thanks for help Omar.

El
Review №12

Went to the service dept for a very minor repair and as soon as I pulled up, was quickly greeted by Jesse. He was very personable and professional and made my experience a good one. Can’t beat the hours of the service dept. Went on a Sunday afternoon and was in and out fairly quickly. Would definitely recommend.

An
Review №13

The sales associate that attended me was very helpful. They made sure I left the lot happy and knowledgeable of all the technology in my car. Also, they assisted me with a few questions I had on my return for my plates. Everything went smoothly due to their great customer service. I highly recommend that you ask for Jessica Sepeda as your sales associate when shopping here.

Ha
Review №14

I was impressed with the knowledge I gained & for the test drive. Unfortunately they didn’t have my car but Jacob Garza was assisting me throughout my journey to find a car. However, I was so grateful for his time!

T
Review №15

I bought a 2022 Honda Odyssey from Bilal Saeed last week and it was a fantastic experience compares to other dealerships I had to deal with in the past. Bilal gave me a exceptional price on the Odyssey and no haggling was required. He was very professional, friendly and has a calm vibe about him. This is the coolest Honda salesman I have worked with! There was no sales pitching or upselling. I walked out of the door very satisfied with my purchase.Lou, the financial manager, guided me through the financial paperwork and did a fantastic job as well. The overall atmosphere of the dealership was very clean, friendly, fair and professional. All of the employees here were very opened arms and inviting. I will come back for regular maintenances from now on.Thank you Tomball for the excellent experience! This is what all American dealerships should strive to be like.

Sy
Review №16

I purchased my first car from here about a week ago, we had the privilege of working with Peter and Jasson throughout the process. They were both so great and took their time finding be the perfect car to fit my budget! I would highly recommend going here for you next car purchase they are very personable and work to find you the best deal for what you are looking for!

St
Review №17

Tyler is literally the best out there. Will take care of you. The best service department in Texas hands down. No matter who takes care of you just know it will be like the Allstate commercial “you’re in good hands”.

Ja
Review №18

I just want to say THANK YOU SO MUCH COBY for your great customer service . Customer service is everything to me and he definitely exceeded expectations. He was very professional and made sure I was satisfied with my purchase. It was a pleasure working with him . If you are in the market to purchasing a vehicle definitely stop by Honda of Tomball and let him know Ja’Quisha sent you . Once again thank you so much COBY !!

Da
Review №19

Everyone there was so helpful! Particularly Jay! She was courteous, friendly, and was able to answer every question I had. I would definitely recommend going there to buy your new or used vehicle!

Le
Review №20

I was terrified to purchase my first new car, but the staff at Honda of Tomball made a long and tedious process…unbelievably smooth and painless. David was an awesome salesman. He took the time to understand my wants and needs, and walked me through every step of the process. Lenny is a kind, caring, and understanding manager and has created such a friendly and inviting climate. Thanks for helping me walk away with my dream car.

ja
Review №21

Great dealership with excellent service. They made the process easy. Our dealer Doug was amazing. We are enjoying our car & would recommend the dealership to anyone.

El
Review №22

I took my sons Honda into for Service at Honda of Tomball and Garrett Dryden the service tech was amazing ! He was super friendly and provided excellent customer service. Im taking all my vehicles to this location going forward. Pure honesty, loyalty to their customers! Thank you Garrett for all your help.!

Em
Review №23

Originally went to Honda of Spring and the gentleman working there made me feel really unwelcome & was uninterested in getting me into a new vehicle after my car was totaled. I considered going back to Subaru where I had purchased my previous vehicle since we had that relationship already, but one of my friends convinced me to give Honda another chance. Christian at Honda of Tomball made me feel like my business was actually appreciated. He went above and beyond to get me the car I wanted, with all the safety features I was looking for that simply were not available at a similar price point with the other big car manufacturers. I love my sporty new Civic and will recommend Honda of Tomball to everyone.

Da
Review №24

I got a Honda Accord sport and our salesman was Bilal. From the first call I made to Honda inquiring about the car til the moment I drove off, Bilal made the process simple and got us the best deal in Houston. He was transparent throughout the process and very knowledgeable about the different trims and options. He definitely saved me money, time and effort in buying the perfect car for me. It wasn’t to my surprise when I found out that he’s actually their best salesman. Bilal forwarded us to David in finance who was able to get us a great deal on their warranty in a time efficient manner. It was the most simple and transparent car buying process I’ve had and that’s why I’m leaving this review here.

Ni
Review №25

Peter was the best! Made the entire experience so easy and convenient. Our son loved him and that was a huge plus. Straight shooter, no fluff or high-pressure sales tactics. Just a great experience and he was able to get us in and out in record time. Thank you so much, Peter! We will definitely be coming to HOT for our next car. If you want a great buying experience with great people, go here and you won’t be disappointed.

Ad
Review №26

This dealership is ABSOLUTELY INCREDIBLE!!! I was treated so incredibly well, Brady and management were all so nice and helpful. They did everything possible to help us and service our needs. These people deserve all of the areas business. Impeccable customer service and product knowledge. I cant say enough to explain how great they are. I will make all future purchases from here and so will all my family and friends.

To
Review №27

I own a 2015 Honda Fit. I needed my pads replaced on my disc brakes. I also had a problem with the engine splash guard. I was told by another local Honda dealer that I needed a completely new splash guard. Tomball Honda was able to correct the problem with a few replacement screws and washers. My car was ready before promised. My car was also washed upon arrival. That’s not so unusual, but it was “spotless” ! I also noticed after a rain the water beaded up so they must have used wax. I appreciate that. My service advisor’s name was Ronnie and he treated me like a valued customer. He treated me like he knew I had several choices besides Tomball Honda. I retired from AT&T with 38 years of service and I know what customer service is. I have decided to discontinue doing business with the dealership I bought the car and to use Tomball Honda exclusively. I have no complaints whatsoever with Tomball Honda, I am a very satisfied customer.

Ch
Review №28

Kenny was Absolutely great!!! She was extremely patient and very professional. We had a lot of questions and she answered them very throughly. I called her small but might. She made me and my husband feel very welcome. Excellent customer service! I will recommend her to anyone. I am also planning to buy another vehicle soon and I for sure know who to buy from. Thanks again Kenny. You’re awesome!

Ki
Review №29

My engine light came on as I drove to work. I made it to Honda of Tomball. They had me in a loaner van in time to make it to work. They completed the repairs and kept me updated the whole time. We love Honda of Tomball!

Et
Review №30

Just purchased a Honda Civic Hatchback from Brady B. he was great. We are from out of town and traveled to pick up the car. His communication skills are great and he made our buying process easy. He helped us get some floor mats and a cargo liner for our new car. The entire dealership is also very nice and the finance manager Mitch was extremely nice and worked with our outside lender. We shopped around different Honda dealers and they all had extremely “overpriced” dealer add ons that increased the ove all price by 10%. Tomball Honda doesn’t make that a requirement, we saved over 2k compared to our local dealer.

Sc
Review №31

Bought a Honda Civic Hatchback 2021 - Sonic Gray Pearl from Brady but the overall service was excellent from the second I walked in to when I drove off. This is easily one of the most well run dealerships in the Houston/Tomball area - its clear that the customer comes first and that every employee exudes professionalism. Thank you for making my car buying (and selling) experience enjoyable. Whether youre looking to buy a new/used vehicle or even a bag of chips, this is the dealership to go to.

da
Review №32

Juliana was a great salesperson. She was very professional and communicated. We werent able to agree on a purchase initially, but she was still in contact with me and we were able to agree on prices a month later. Nothing but good words for her.

Ya
Review №33

When I arrived to the location Honda of tomball I was confused and worried about the next car I was going to get in these circumstances with Covid and the lack of inventory! However, the representative, Babar stepped right up to me made me feel secure in my next purchase and worked with me the whole way through, if it wasn’t for his constant communication and willingness to get me my perfect match I wouldn’t have been able to get into my next car

Co
Review №34

Great experience at Honda dealership, Matt was knowledgeable about my vehicle, met the time line he gave me for inspection of vehicle.Gave detailed evaluation in written report of things that needed to be repaired or replaced. Even thanked me for my service in the military. Thank you Honda for hiring veterans like Matt.You got a customer for life.

Ad
Review №35

I really appreciate Jasson M. For his patience and kindness towards me as a first time buyer, He was very knowledgeable and attentive of my concerns, I went to about 10 dealerships and he got my business because he earn it!! 5 stars for Jasson and only him! 😁.

Es
Review №36

Jerry Blake at the Service Center for Honda of Tomball was awesome and really took care of me during my visit for a routine maintenance on my new Honda Accord. He was extremely professional and answered all of the questions I had. He did not rush to get me out, but explained everything in detail and covered all of the actions that were performed that day on my vehicle. Even though I did not purchase my car from that dealership, I will definitely be returning when the time comes for the next routine maintenance on my Accord.Thank you Jerry for the great customer service and attention to detail.

Cy
Review №37

Ive been coming to Tomball Honda Dealership since it opened, now 3 years, and I have been very pleased with the service. The staff is very professional and if they did something wrong with the service they will own up to it. Complementary vehicles helps alot as well.

Mi
Review №38

Purchased a used vehicle late Thursday night. Amber Pye was supper sweet and helpful. I was not able to drive until Saturday and noticed a slight shaking. Called and they asked to bring it in. All sales are final with a used car but brought in to Ken at service center on SUNDAY and he took care of it. It was a minor repair but I have confidence in knowing that had it been major, they would have taken care of it. Shout out to Ken Bukowski in service center and Honda of Tomball.

Gi
Review №39

I just purchased a Honda Insight recently from this dealership and want to thank Omar Sayed for making the process simple. He gave me a good deal and provided excellent service with thorough, clear instructions on the car. Thanks so much! Would recommend.

Am
Review №40

Bri and Manny were absolutely amazing!!! Will definitely be referring this location to family and friends!!!! The whole experience was perfect.

Jo
Review №41

Very happy with our service. Juliana was very helpful, and honest. Honda of Tomball is super clean and has a seperate area for kids to play.Weve also had our car serviced here a few times and very happy with our service each time. Definitely going back.

Jo
Review №42

Quick in and out service for my first oil change. They had a shuttle available to take me home. Even though I did not purchase the vehicle there. I will definitely be taking my accord there for the following services.

An
Review №43

We are new to the area and needed an oil change so we went to Honda of Tomball and met Ronald our service advisor and he was awesome! He has super amazing customer service skills and super knowledgeable!!! We ended up needing more maintenance than expected and we called to price different places and Ronald promised he has the best prices and he was right! He made us feel comfortable with helping us understand what needed DI be done and he was super accommodating and quick about things and set expectations and met them! Thank you Ronald!!! We will keep coming back and recommend Honda, everyone is nice and helpful too including Val and Garrett too :) and the random advisor that walked by and took my trash :) they treat people like family and we love it! Thanks again!!!

st
Review №44

I just want to give a praise to Jeremy and Juliana for making my process of buying a new car in this crazy market.. very easy process and I hate buying cars.

Ch
Review №45

Jacob Garza serviced me and did a very good job, did not have what vehicle I wanted but did a very good job accommodating to me, thank you Jacob!

Ma
Review №46

Will never attempt to do business with dealership again. While negotiating with the dealer on the price of a used vehicle, was curtly told by the sales persons that the vehicles was sold to another person.This is not only a really bad way to do business, I think it was also not the truth. This vehicle had been on their lot for 69 days at the time I made my inquiry about it and all of the sudden two people are interested in it on the same day. Sounds fishy to me.I’d be very careful if ever dealing with this dealership.

Ro
Review №47

Service personnel seem to be honest and I like that the managers keep me informed of progress via text.

Je
Review №48

Every visit to Honda of Tomball is always pleasant…at our last service visit our rep Bree was especially attentive, helpful and very knowledgeable…

Bi
Review №49

Great experience. My brother bought a car from Jay Franklin and he was right. She was patient, she was not pushy, and she did great job when I bought mine. I want to recommend her if you need a car too. She even went extra mile for us to make it easy with short time we had.

En
Review №50

Come to Tomball of Honda and see Peter for a good deal. He’ll take good care of you.

Ta
Review №51

Peter,Thank you for the wonderful service!!!I was in and out for months and he was so patient with me and all the test drives we went on. Finally was able to decide on purchasing a really nice civic Hatchback!!!HIGHLY RECOMMEND PETER!!!

Tr
Review №52

I had a great experience with Tomball Honda and Zeke was my sales person. We purchased my granddaughters first car and shopped throughout all dealers in the Houston area before deciding on Tomball Honda. I spoke with Zeke several times over the phone and negotiated the price for a new Honda Accord sport model that was on their lot. We agreed to the price and I asked him to have it out front when we arrived with my granddaughter. He had it washed with a sold sign hanging from the rear view mirror with her name, great memory. When we signed the paperwork the price was exactly what we discussed and agreed on. Before we left the dealership, Lenny the owner personally thanks us for our business. Overall the best experience I have had purchasing a new car.

Di
Review №53

Great customer service, quick and on time. I will happy to come back!

Pi
Review №54

My experience at the Honda of Tomball was very impressive. Bree Smith, the representative I spoke with was very professional and caring. She had kept me posted and informed about all repairs being done on my vehicle all the way to day I went and picked it. Great service

Ju
Review №55

What a wonderful experience I had with them. They came to pick my car up and the guy was professional and on time. While my car was with the service, my service tech, Sonny was very knowledgeable and provided me with the best service possible. He was punctual and called back in timely fashion. Definitely will be using them as my certified honda dealer.

TJ
Review №56

I am pleased with the service I received at Honda of Tomball! Convenient service hours is a plus! Matt Randle was great! He answered all of my questions about my car. He even gave me a list of the tire prices and explained the differences in the tires to me! I have officially transitioned to Honda of Tomball for all of my service needs!

Ab
Review №57

Went in last Saturday, honestly didn’t even expect to leave with a car, a brand new one at that. But been in contact with Amber Pye a sales consultant there, and she was so kind and super helpful with the car buying process. Even got a good deal on my trade in. So want to say thanks and that everyone so well and i absolutely love my new Honda HR-V. Overall 10/10 experience with everyone.

Jo
Review №58

Promises kept from first contact! Great sales, business and service experience. Highly recommend doing business with Honda of Tomball. I live in San Antonio, TX and Honda of Tomball made it very easy to buy my Honda Ridgeline. We were recommended by my family living in TomballJorge and OliviaMe

Fa
Review №59

I was able to come in with a barely a car and left out with a Brand new Passport that I love . Haram was an excellent associate . Thank you so much !

Ja
Review №60

Everything was great! Love the ease of the purchase and they delivered to my home. But, I didn’t get any explanation as how to work anything in my car. It has been a little frustrating but I am learning on my own. Overall, would definitely buy from them again. But maybe ask for someone to go over features next time. :).

St
Review №61

I have always received exceptional service from all of the service advisors at Tomball Honda, but I would be remiss if I didnt mention another significant and exceptional worker, Ms. Ana the cashier. I have multiple Honda vehicles and I bring all of them to this dealership. No matter what is going on with customer, Ms. Ana always offer a smile and is a consummate professional. She is efficient whether youre paying your bill or receiving a loaner car. I think the most important part of any customer experience is how you feel after you leave. Ms. Ana never fails to offer a kind word, greeting of the day, a smile, and sense that she genuinely appreciates you being a customer at Tomball Honda. Please let her know that I greatly appreciate her customer service and professionalism; she is one of the reasons I continue to return to Tomball Honda as well as recommend it to my friends, neighbors, and colleagues.

KH
Review №62

I love coming here. They are so professional and friendly. They make it so easy. They always have a new and beautiful loaner car which makes you feel really special. Its a great service. This is my second HONDA and I would definitely buy another one. The service is seamless and smooth.

Ke
Review №63

This place changed my perception of dealerships. Unreal service buying my car (before I got there, when I got there, and after I left)The service department gets 5 stars as well. I was greeted friendly. I was informed of EVERYTHING as it went along the process. The waiting room was great. The parts counter was helpful as well.

Tr
Review №64

Amber worked with me until we found the car that hit all my requirements. She did a great job and I highly recommend.

Re
Review №65

We purchased my daughter’s first car and I highly recommend asking for Peter or Jasson! Both of these gentlemen were professional and patient. They worked with us to find the car my daughter was looking for and in her budget. We asked lots of questions and did our homework. We never felt pressured. They spent hours with us on two separate days and never once made my daughter feel uncomfortable for continuing to look for just the right car. The dealership is very clean and comfortable. We will definitely be back to talk to these two guys with our next vehicle purchase. Thank you!

Jo
Review №66

Kenn was my service advisor the first time when I dropped off my car for an A14 major service on my 2017 Accord and he good about explaining to me what all my car needed done to get it up to top notch condition like when I pulled it out from the dealership at time of delivery. I also got an all brake service a couple days later and Kenneth was very good about keeping me posted on the recommendations from the technician and letting me know the timeframe it would take on the work performed and when I could expect my car to be completed so that I could plan accordingly. The staff is amazingly friendly and respectful and I was very impressed with the cleanliness throughout the entire dealership. I enjoyed the coffee and the 5 massage chairs upstairs were incredible for relaxing peacefully. 👏🏾👏🏾👏🏾👍🏽👍🏽

Ka
Review №67

My review has to do with the service department. I was stranded in a parking lot, and one of their technicians happened to be nearby, he took the time to call Honda and got someone to bring out a jumper box to start my battery! Then, they worked me right in and gave a great deal on getting a new battery installed. I was amazed at the excellent customer service. Thank you, Matt R. for all your help!

ma
Review №68

I worked with Angel Calvin to purchase a 2021 Pilot. She was awesome to deal with. While shopping for a new car, I reached out to several other dealers in Houston and Central Texas. Several times I had sales staff show me one “Drive Out” price only to add on several fees whenever I would get ready to secure the purchase. Angel was very straightforward. She showed me one price and it never changed.I never saw any additional fees or costs even when I was at the end of the buying process. What she showed me on her quote was exactly what I paid. During the two weeks I was shopping around, she was always quick to respond to my questions and always very direct. She was very knowledgeable about the car I was looking at as well as the rest of the Honda of Tomball inventory. When we purchased the car, she spent time walking us through all of the features and answered every question we had. I would highly recommend both Honda of Tomball and Angel!

Sy
Review №69

No words to describe the PROFESSIONALISM this place gave me! Jay is a SUPER AWESOME sales LADY! Didn’t waste my time. She is honest, professional, no pressure to buy,or treat me different because I didn’t purchase a vehicle!I go Saturday to finish my business with them and was greeted and helped by a young lady in the front desk. Made sure I got to the right person! No fault to the manager who helped me because he was a complete gentleman and help to me! Completed what I went to do there and walked away feeling GREAT because of everyone there! Really set the tone for the rest of my day, which was great! THANK YOU to everyone at Honda of Tomball!

An
Review №70

Ed G. is AMAZING!!!! After a bad experience at another Honda dealer yesterday I called Honda of Tomball to ask a few questions as we use their service dept for our daughters Honda. Ed answered and was super friendly and invited us to come “see how we deserved to be treated”. Around lunch today I received a couple of super friendly calls from the dealership and Ed asking what we were looking for so he could have them ready to test drive. He was on point, had the vehicles ready to go and answered all our questions. The process was seemless and we drove out with the vehicle we wanted at a great price. Amazing experience and just all around great customer service. Thank you Ed and Honda of Tomball!!! I will spread the word!

Uy
Review №71

My wife and I had a wonderful experience at Honda of Tomball. We were helped by Kenny and she was very patient with us. She had no trouble answering our numerous questions and made sure that we walked out with a really nice car. We are very satisfied with our purchase Thank you Kenny!

Be
Review №72

This was the best car buying experience I have ever had. I bought a 2013 Nissan Murano. A car I have been searching for for over a year. I have extenuating circumstances that make car buying difficult for me. I had to have a co-signer. I was out of state on vacation when I found the car online. My bank wouldnt release my money. But, Ed, Sam, and Chris were wonderful and very helpful on helping us find solutions so I could get the car of my hearts desire. I have not had a car for three years. I am a single mother cautious of trusting the wrong people. I dont have a strong support system. I had to walk everywhere. I am so grateful to Ed, Chris, and Sam for changing my life. Now, when the time is right, I can get back to a better job than the one I have right now. I can get back to living in a nicer place. I can go to where there are more jobs than the jobs in my small town. The possibilities are endless. You guys have no idea the good you all have brought into my life, and you are all added to my prayers every day because I am so thankful. Thank you. So much stress has been lifted off of me. And Sam, you worked some major magic to get the deal you got for me. Im super impressed.

Te
Review №73

Fast and efficient I called asked about the car I wanted and got it the same day. They don’t hassle you about prices. Very diverse staff as well.

Gr
Review №74

I don’t usually make reviews but just had to after my experience here at Honda in Tomball. Every associate was knowledgeable, respectful, and felt like they were on my side. I don’t normally feel that way at a dealership, you know? From Lenny the owner to Juliana the sales rep to even Acho and Craig(?) in finance. There was a continual feeling of being valued and not rushed in the slightest. After a minor annoyance/delay in vehicles due to the pandemic, they more than made it right for me and made sure I got the exact vehicle I wanted at the price I expected. They also stayed in contact with me weekly for over a couple months.Worth also mentioning the place itself is outstanding. It’s super clean and open feeling, has a huge selection of concessions in the waiting area, and even has a kids play area which was a big win for me! Not sure I can think of a way to improve this place and I pray they will be blessed long term for their integrity and hospitality.Thanks,Greg

Je
Review №75

Make sure you ask for Jacob Garza! He’s funny, knowledgeable, and will go out of his way to help anyone find the right car. Definitely recommend!

Ch
Review №76

Top notch service department. One of the most professional and courteous dealership service providers I have experienced. Also very good, consistent communication throughout the service process. I plan to continue having my vehicle serviced here as long as this level of excellence continues.

Na
Review №77

We bought our Honda CRV Ex from Honda of Tomball just a week ago. Our sales rep was Bilal, very professional and efficient. I had spoken to Bilal to give him a description of what I was looking for in a car and within days he was able to find me a car that I was looking for with a great deal and also extra added features that I felt were above my budget.Excellent customer satisfaction rating 10/10Thank you Bilal, Thankyou Honda of Tomball.I am really enjoying my new car.!

Br
Review №78

The service crew are super friendly, and even cleaned the tree sap off my car when I brought my Ridgeline in for service! Thank you Jesse Cruz!

Ar
Review №79

Extremely happy with my 2021 Civic purchase. They are very professional and friendly. Nicholas was amazing, understanding, very informative and helpful with the whole process. Mitch from finance was very helpful as well. The process was quick and painless. If you are in search for a new car, definitely go to Honda of Tomball and request to speak with Nicholas and Mitch from finance!

Pe
Review №80

We had great experience working with Natalie in buying our CR-V. She was very attentive, patient and a real pleasure to interact with. Natalie was very knowledgeable about the car and helped us in an outstanding way through the car purchase process. Best car buying experience I’ve had. Pedro Rivera.

Ka
Review №81

Unfortunately our experience was extremely disappointing!! Pictures of truck we were interested were misleading! Torn seat, broken taillight, headliner coming off, broken windshield ( which we were told was already fixed, then told would come off the price)! Tony Montez was very sweet and helpful over the phone and assured us, before we booked a flight to get truck, that everything was in order. My husband asked for a price breakdown and never received one! Sadly when we got to the dealership we saw all the cosmetic problems and a fairly dirty truck and asked for them to make it right on the price! The only thing they took off the price was the $800 reconditioning fee! 😞 didn’t even show that they took off for the windshield! We had to walk away and find a way home which was 8 hours away! Management wasn’t helpful and said they could drop the price in this competitive market… even though truck was priced high for the condition it was in! In conclusion I would do EXTRA research before flying to get a vehicle AND be cautious of car dealerships!!!!

Va
Review №82

Visited this Honda of Tomball and I was fascinated with how clean and attentive everyone is. Alex helped us pick out a car and did an amazing job, she was responsive and gave us a great deal! Will definitely be back in the future.

An
Review №83

The best car buying experience Iv ever had. The salesman (Humza) was very knowledgeable, friendly and made the buying experience easy and comfortable. The staff were never pushy or the stereotypical car salesman types. Everyone was super friendly. If Im ever buying another Honda it will be for sure from these guys.

Ta
Review №84

This has been the best car buying experience Ive had. Working with Juliana was an absolute pleasure. She goes above and beyond to make sure her customers are taken care of. I would highly recommend her if you are in the market for a new vehicle. The process was quick, easy, and painless. I may also need a sedan soon and look forward to working with her again! Thank you so much to everyone who helped out at Honda of Tomball!!!

ju
Review №85

This is a review of the services department.We recently had some issues with our newly purchased car and a replacement key that was made. Upon bringing the car in, we were met by Josh Bellville who was very dismissive and short with us. I was concerned about the car beeping sporadically whenever I walk away from the vehicle (which usually meant the car was not locked). Before we finished explaining, he quickly told us that its just something the car does and we shouldnt be concerned.We also had issues with the replacement key that we had brought in to get cut and programmed that he had given to us last time, ensuring that it was all done and worked perfectly. When we noticed issues with the key, we brought it back and were told that it was our fault that we had originally brought in an incompatible key and the issues were due to that. My husband questioned why this wasnt caught before when they had started cutting and programming the key last time, but he was very defensive and would not accept any fault for missing it the first time.Tomball is nearly an hour drive for us, but we came because of the great experience we had with purchasing the vehicle. However, our terrible experience with Josh has us dreading ever to return.UPDATE: We came back with the correct key and Garrett Dryden was so patient and very willing to listen to us. He helped take care of us and had our new key cut and programmed it free of charge. This is the type of customer service that I wish I had experienced from the beginning!

Tr
Review №86

Phil was helpful and extra nice. He got me sit up with a loaner as soon as they realized it would be a couple of days to find and resolve issue. The lady at the cashier was very accommodating, she made sure to get me a loaner similar to my vehicle! I never had to wait for long at anytime! Great customer service!

Br
Review №87

Beautiful dealership, friendly and knowledgeable service advisors.

Ge
Review №88

Babar R. was a great help with getting me the exact used car that I wanted. He was ver easy to talk to and provided a great car buying experience. I brought the car I purchased back a few days later because of some fingerprints that were sealed in to the polish and Ronnie, my service writer not only took care of it perfectly, he didn’t charge me and also gave me a loaner car while they worked on getting the prints out. They went above and beyond to give exceptional customer service. When it’s time for my next purchase I will definitely go to them first.

Gl
Review №89

Honda of Tomball provides excellent service! Everyone is so affable and very professional to their commitment in providing GREAT customer service! The Service Department staff is AWESOME! Every time I take my SUV in for service, no matter who helps me, it’s always done with courtesy and integrity. You all are the BEST!!!

Lu
Review №90

Best car shopping experience. Friendly staff and very informative. They are willing to help out even after the sell. Will definitely be back. Fastest car buying experience ever. Tony was the best!!! Will be getting all my vehicles from here from now on.

Ka
Review №91

I often don’t have transportation so I choose to wait for my car. They open at 6 AM. They stay open until 11 Monday through Friday. There is a very quiet computer room so that means I can have my car worked on by experts and I don’t have to get stuck in the lobby. I can do my work. They keep me informed of what they find; they help me make the best decisions on what to address if I should be limited on budget at that time. They are cordial, respectful, and friendly. I really appreciate their professionalism and I trust them. Plan on taking my new vehicle to Honda, even though it’s not a Honda, but they work on all types of vehicles. And I am happy I can still use HONDA TOMBALL

To
Review №92

This had to be one of the best car buying experiences I’ve had in a long time. I inquired about a vehicle, they contacted me immediately and I scheduled an appointment to go and test drive the vehicle. Upon arrival I was greeted by Angel. She was extremely helpful in the whole process and very knowledgeable and just made the process goes smoothly. I would definitely buy another vehicle from Honda of Tomball. The vehicle I purchased was for my daughter and she absolutely loves it. We were very blessed to find this dealership and we were very blessed to find this vehicle. Thank you Honda of Tomball for making this first vehicle for my daughter an exciting experience as well as well worth it.

Ja
Review №93

This is one of those times Google needs more stars. I have never seen a dealership like this. True pros in every sense. Fast, efficient, transparent. And they really will help you figure out whats best for you. They sell you what you need, not what they need to sell you.The facility itself is incredible. Really big. 4 covered drive-in service lanes. Huge customer lounge, quiet glass-enclosed work areas for customers, lots of counter space to use as a desk, and upstairs theres a whole second lounge.What a great place to do business! Honda of Tomball has it all figured out. I mean, it might be a Honda store, but you feel like youre dealing with more of a luxury brand. Very impressive!

Ra
Review №94

Even though it was just routine service, everyone was helpful, prompt, and thorough. The Service Department stays open late and it is a real blessing that they accept, work on, and complete service work in the course of a single evening.

Rh
Review №95

I’ve had my car for 2 months and a rock busted out my fog light! I brought it in and was greeted by Jay who was extremely professional and courteous. The work was done quickly and the price was very competitive. I trust this dealership with all of my vehicles!

ca
Review №96

Had an issue with my Jeep that was going to involve a recall issue repair. The service department was very helpful, and when I asked to speak with someone higher up, within 1 minute I received a call from Mike Flores. His friendly personality made me feel like someone cared about my situation. He immediately addressed my problem, and made my day by working out a way to solve my Jeep issue. I would give him more stars if I could. Great customer service!! Great problem solver!! Great attitude!

Au
Review №97

I was nervous about going in as a woman to purchase a car because you know the usual stereotypes of a woman buying a car can be easily taken advantage of but Rhonda was so nice and caring and really made me so comfortable and made the whole process so easy. She introduced me to Craig the finance director early on in the process and he helped walked me through my financing options, he then introduced me to Acho and made the final paperwork process seamless. Definitely 5 🌟🤩⭐💫🌠🌃🌟🤩⭐

Le
Review №98

Jose Fraser was our sales rep and he was so helpful and friendly! We found the car we wanted and were able to trade in our current vehicle for a great price. We were also so impressed with the financial manager who helped us with financing. I am used to being bullied and given the run around at car dealerships but this experience was the opposite. I would highly recommend this dealership!

Pr
Review №99

Edward Garcia took the time to answer all my concerns and gave me the best service. Came in looking for a car and left with one.

Ma
Review №100

We bought a car here a few months ago. The experience was going well and we loved our salesman, Jasson. However, when the finance guy, Manny, arrived, he acted unprofessionally, talking down to us as if he knew what warranty package was best for us blah blah. We told him over and over what we wanted and he would not listen. An absolute jerk. He kept trying to sell us on his pitch over and over. He even tried to play my wife and I off each other. Honestly this experience was so bad, that I regret buying the car from here, even though it was a good deal price-wise. Absolutely awful.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:22727 TX-249, Tomball, TX 77375, United States
  • Site:http://hondaoftomball.com/
  • Phone:+1 346-954-8400
Categories
  • Brake shop
  • Auto body shop
  • Auto repair shop
  • Honda dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Oil change service
  • Used car dealer
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:7AM–9PM
  • Saturday:7AM–7PM
  • Sunday:6AM–11PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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