Dennis Grimaldi is a 10/10! His depth of knowledge and experience made our mattress buying experience a breeze. He was very patient and gave us our space while we tried different options, but was right there when we needed, attentive to our questions. He was not pushy as sometimes salespeople can be. We appreciate him helping us navigate the variety of sales promotions being offered by the different brands. We recommend asking for Dennis when you visit!
I went to Mattress Firm in a pinch/dire emergency situation and needed a mattress ASAP! Dennis was the sleep expert that helped me through the process. He didn’t try and sell me a $3000 mattress or any kind of crazy financing (although I will surely be back in the future for one). I explained my situation and he led me to a great mattress but also very reasonable for my current situation and price range! He is very knowledgeable and I definitely recommend asking for Dennis G. If you are in the market for a nice mattress that will work for you or your family! I wouldn’t recommend purchasing or going anywhere else in town or online, hands down!
Kevin was very professional the moment I walked in. They were knowledgeable and helpful. I appreciated that they were not pushy in one direction or another, only very informative. I got a great deal and I look forward to sleeping on my new plush pillow-top mattress!
I had a great experience chosing a mattress yesterday at the Mattress Firm off route 37 in Toms River, NJ. I was assisted by the store manager named John-nie. She was very knowledgeable in sleep patterns and the types of mattresses suitable for my sleep habit. She was professional and had no pushy sales person antics. I liked that. She also listened to my concerns about my current mattress problem and in the end, I walked away a happy customer. I will recommend Mattress Firm to friends and family; and Id make it a point they should see John-nie. She is a true sleep expert.
I had the best experience here! Joh’ni was awesome and gave my husband and I a great deal for a king-sized mattress. They have so many different types of mattresses and very informative sales representatives. Highly recommend to stop by here to check them out!
Our salesperson Johni was extremely knowledgeable in helping us choose our mattress. The delivery system was helpful in keeping us informed. The delivery men were professional and quick. Definitely recommend.
I cant say enough good things about Johni. She knows so much about the mattress business. She helped me find the right mattress based on my needs and the price range I had. I love my mattress from Sterns and Foster. I am also so happy I bought the adjustable frame Johni recommended. Thank you Johni!
All I can say is my entire experience with Johni, the manager there, was first rate across the board! I had some troubles with the adjustable frame that I purchased, and even though it took some time to resolve, it was without a quarrel! Talk about superb professionalism! She is a total asset to the company with her due diligence and the most wonderful customer care I think I have ever had. She stuck with me and kept me informed every step of the way. I can not thank her enough for helping me now sleep soundly at night! Thank you Johni....for everything!!!
I have done business with this establishment on multiple occasions and each time it has been one of the best experiences I’ve had as a consumer. My wife and I have worked with Joh’ni on each occasion and each time she went above and beyond to ensure our comfort and happiness. I cannot thank you enough Joh’ni and I can assure you I will never bring my business anywhere else. You have a customer for life in me and I am grateful for all of your help and the wonderful service you consistently provide. Thank you!
My girlfriend and i visited mattress firm looking to purchase our first new mattress. We were helped by Dennis Grimaldi, who was very helpful with finding us the perfect mattress. He was very pleasant to talk to and made the whole experience a great one. 10/10 would recommend Dennis when looking to purchase a new mattress.
We were greeted by Joh ni K., and she was great. She spent the time to find the best bed for my wife. She was very detailed and considered our budget and what is best suited for my wife due to her medical issues. This was a pleasant experience and would recommend coming here for her professionalism and service.
I had no idea what type of mattress would be best for me when I walked in the door. I was so pleased with the help I received from Dennis your salesperson. He had me tryout different types and brands of mattresses by not only laying flat but also the way I sleep on my side! Dennis then asked what my budget was and directed me to the brand that would fit my budget, never any pressure to up sell me. He answered all my questions and provided me with all the time I needed to make my decision. I recommend Dennis Grimaldi to anyone looking for a great experience when shopping for a mattress. I would give him a 10!
Dennis Garmaldi was very helpful and provided us 10/10 service! Very knowledgeable and was able to get our bed and box frames delivered the day after it was ordered!
Perhaps it was because there was only one other customer at the time but the salesperson, Johni, was fantastic. She was patient, answered the dumbest of questions at times, friendly and attentive even while bouncing back and forth between us. I never felt rushed, or like her attention was split. She asked questions that made sense and helped me make the best selection for me. I left feeling confident in my choice, and am looking forward to my delivery and proving myself right.
Jon’ri was fantastic. One of best salesperson and managers I have ever come across. Extremely knowledgeable, competent and fair.
They were really nice and we got everything we needed!
The manager of the store was professional, friendly and helpful. She worked with me to find the best options at the best price. I also think the selection in the store was excellent. The only thing I found disappointing is, that unlike other mattress stores, Mattress Firm charges $80 to bring a mattress in and put it in place.
Dennis was very helpful would recommend this place to anyone looking for a bed
My husband and I stopped in this week to look at a new mattress. We were very impressed with the thoughtful questions that were asked us to help select the right mattress to meet our needs. Our sales associate was extremely knowledgeable and the sale prices were hard to beat.
Outstanding customer service, worked with Joh’ni the manager who was so friendly and knowledgeable. She explained details of mattress construction and listened thoroughly to our preferences to guide us to the perfect bed choice. Well worth the travel time to work with her. She arranged for next day delivery and the team was also very professional.
Dennis was so helpful and patient. He helped us find exactly what we were looking for and answered all of our questions. He was very attentive and focused. Thank you!
Johni was instrumental in deciding about a bed. I feel that I couldnt have possibly made a better choice. The price of the complete bed, with linens, included savings.
Staff very polite showed us the productswe wanted to see no pressure ended upwith two beds we wanted
Dennis was extremely knowledgeable and helpful. His kindness and honesty were especially appreciated during a large purchase. I strongly recommend him and I am actually bringing my mom back to have him help her find a new mattress!
This is my second purchase from Mattress Firm in Toms River. I have had an excellent experience both times. Due to the pandemic causing disruptions in production of mattresses, inventory is very fluid. Dennis has been excellent in keeping me informed on stock and delivery estimates. The purchase of the mattress went very smoothly, and I felt very valued as a return customer.
Dennis is the best!!! I bought a mattress late last year which I’m completely satisfied with. Moreover Dennis doesn’t act like a pushy salesman- he gives you time and talks with all customers. He’s very professional and a good listener. So my boyfriend wanted an rv mattress since his current one is very uncomfortable. So I called Dennis and knew he would take great care of him. So my boyfriend tested a memory foam mattress and almost fell asleep. He even loved the pillow. So we tried all of them and he loved the new charcoal infused one. He bought one for home as well. Dennis gave him a great price with his great customer service. My boyfriend was extremely happy too with Dennis.We both would give Dennis a 20 on a 1-10 scale. He’s another happy customer!Thanks DennisDara
This is the second time this month I went to the Mattress Firm on Rt 37 in Toms River to buy a mattress. Why? They listened to my needs, my budget & helped me find the best mattress for my situation. The first time I bought a mattress was from Salesperson Dennis who is a gem and didn’t hard sell me something I didn’t need and helped me take full advantage of a sale going on. The second time we dealt with Salesperson Jon’le who was wonderful & she gave us a great Veteran’s discount. This is the only store I’d recommend to buy a mattress from these two individuals
Went to this store on 10/2 with my 16 year old daughter to purchase a mattress greeted by johni very knowledgeable and professional would recommend anyone looking for bedding to visit
Dennis was super helpful and gave us a great deal. Will definitely be referring my friends and family to him.
We had a wonderful experience with a very complicated order. Johni was outstanding. We are so lucky that she happened to be in the store the day we came in to purchase. Mattress Firm is lucky to have Johni as a team member!!! I will recommend that Mattress Firm store to everyone!
We walked into this store looking for a mattress for my girlfriend and I. We were greeted kindly by a gentleman named Dennis who asked us some basic questions like any back pain, shoulder pain ect. then asked about budget. Dennis was able to find us a mattress and base that we both absolutely loved for under our budget.
Dennis Grimaldi was incredible, he spent an hour with my wife and I. He taught us more about mattresses and sleep than we ever expected. He is not pushy to make a sale which was appreciated and he gave us a direct number for further questions.
Just left Mattress Firm and had such a pleasant experience! I have to admit, I was slightly hesitant going into a showroom because I’m so used to pushy salesmen following you around the store, but wow! That was not the case here! Dennis went above and beyond to help us and provided probably the best customer service I have ever experienced. Not only was he an absolute pleasure to talk to, he was also extremely knowledge and you can tell he’s an honest, hardworking man. He went above and beyond to help us order the perfect mattress without overpaying and gave us some great advice along the way. I cannot recommend this store and, in particular, Dennis, enough. I found myself hanging around just to converse with him because he is such a relatable, down-to-earth guy. I left feeling great about our purchase knowing we did not overpay and happy to give business to such a great person. Thanks Dennis!
Went to Mattress Firm last week knowing absolutely nothing about mattresses. Well Johni fixed that instantly. She was very knowledgeableand taught me a lot and also had a lot of patience and explained everything. The best thing was that she did not put any pressure on me to make the sale. Very, very satisfied.
We needed a queen size bed frame for my father-in-law’s new house. From the initial phone call to check stock to the final check out, Joh’ni was the perfect representative. While very pleasant and efficient, she also knew her products so even though I only needed a bed frame this time, I plan to use this store for my future bedding needs.
Fantastic service from Joh’ni ! Thank you for making our mattress purchase so easy
Dennis was extremely helpful, knowledgeable, and patient. Couldn’t have asked for a better experience.
Our experience with Johni the store manager was excellent. She focused on what size and firmness we wanted. We tested several manufactures of queem size beds and up to 10 different models. We eventually selected the firmness and then she recommended 3 manufacturers in different price ranges. We asked and received a written and detailed price for each model and left to do our research on line at home. We selected the mid range offering after looking at all available reviews. We placed our order the same day. The store manager was competent and very patient with us. No sales pressure, just interested in my wife and I getting the most comfortable bed for our needs.
Dennis Grimaldi of the Rt37 Toms River, NJ Matress Firm was extremely helpful, kind, knowledgeable and professional in helping me find the perfect matrees for my 3 year old son in his transition to a regular sized bed. He talked to my son as if he was part of our family and made him feel super comfortable in a different environment. Additionally, he didnt try and up-sale me to get as much money out of me as he could. He simply listened to what I was looking for and got me exactly what I was looking for in the price range I was looking to spend. The experience I had with Mr. Grimaldi will have me going back to Matress Firm when when wife and I are looking for a new matress for our bedroom in the next year or two!
Dennis was super helpful. He explained how to know if a Mattress is a good fit for you. He had my husband and I lay down on our back and side and said there should no gap. He shared a lot of insightful information to help us decide on the perfect mattress. Dennis was polite, professional and efficient. I highly recommend Mattress Firm to anyone in need of a new Mattress. They stand behind their product 100% and want to make sure every customer leaves happy and with a good nights rest.
Kevin and Johni were awesome! Super friendly and knowledgeable. Highly recommend!!
2nd Purchase from this store in Toms River. Great customer service. Johni made the whole process so simple and easy. We are completely satisfied. Would highly recommend.
Could not ask for better service! Jonhi was so helpful with helping my daughter pick out her mattress. No pressure, just honest and helpful! Jonhi will be my go to girl for future mattress purchases!
I am very happy with my new pillow. The sales reps are very welcoming and knowledgeable of their products. I would definitely return to the Toms River Mattress Firm.
I gave Dennis (in the Toms River store) a call looking for a box spring. Dennis was super friendly and stated he had just sold his two in stock that morning. Dennis then took my information and said he would call around to the other local store to see if they had any in stock. Dennis called back within 10 minutes to give me the good news about finding one in the Brick store.Hugo (in the Brick store) was super friendly and greeted me with what I could tell was a smile(masked up of course because you know “Covid”). While paying Hugo and I shared a few laughs, he also assisted me carrying the box spring to my truck.I was extremely impressed with my experience and will definitely be reaching out to these two professionals for all my bedding needs in the future.
Dennis did an excellent job of quickly finding a few options for us and arranged for a quick delivery. Id rate my experience a 10 out of 10.
The two sales associates, were outstanding. They were friendly, courteous, and knowledgeable of all mattress firm products. Even though there were only two people in the store, during a busy holiday weekend, they greeted each person as they came to the door.
Had a pleasant time speaking to Dennis ..a fine gentleman that help us pick our forever bed...
Dennis Grimaldi, was an excellent, professional sales representative for this company, he is polite and very knowledgeable, I was quite pleased on how he presented himself as well as the company. Thank you so much Dennis.Sincerely Jean Reilly
John’ni was amazing to work with. I told her the issues I was having with my mattress and she immediately knew that it was the wrong type of mattress for me because I am a side sleeper And she was immediately able to identify my issues before I could tell her what they were. I highly recommend the store. Both she and Dennis were very knowledgeable and went out of their way to help me. She made the buying process of a new mattress so much easier.
Hugo made us feel completely at home! Best salesman I’ve ever met. His customer service skills are in another league. I honestly would come back to even hang out with him cause he seems like a really good human being. Helped with everything we had questions about and his explanations were thorough and easy to understand. We are confident the purchase we made was the right one thanks to his help!
I just referred my kids to Joh’ni and she was fabulous as always !! She takes the time to get you the best mattress for both of your bodies and your personal sleep habits. I will continue to refer her to everyone I know and she will be forever referred to as the Mattress Whisperer ❤️
I had a wonderful experience. Joh’ni did an awesome job guiding me to the perfect choice for our mattress.
Mattress Firm was very professional and easy to work with when buying our new mattress. They listened to our needs and responded with a few choices which we considered and decided on the one that fit our needs. They were very friendly and we are extremely satisfied with our choice.
I was very pleased to make a purchase at the mattress firm on NJ-37 in Toms River with Dennis. He was very informative and friendly, and also professional. With his help, I was ableTo get just what I wanted. I will be recommending this store to anyone I know that is looking for a mattress.Thanks for the great service!Brigitte Lanfranca
I went to Mattress Firm to buy a mattress for the first time. I met up with Dennis a kind-hearted sales associate that helped me with everything in the process. By the time I left, I was a happy customer with a new mattress and furniture to go with it. I am so grateful!
Worked with Dennis. He was great. Got us the best price, even honoring a post-transaction competitors reduced price. Will work with Dennis and buy from Mattress Firm again.
We went into mattress firm Saturday and were very pleasantly greeted by Dennis Grimaldi. We told him exactly what we were looking at online and he immediately showed us the different options of that particular mattress. Then he showed us a few other options comparable to what we were looking at. Surprisingly enough, after exploring other options, we found the mattress we love. No pressure, no hassle. Dennis was a dream to work with. We highly recommend anyone going in there to specifically ask for him, he will definitely do right by you!
My husband and I were shopping for a new mattress a few weeks ago and landed in this store. Lucky us because the manager Joh’ni was working. We didnt want to seem over desperate (but we were) and to be honest were not in the mood for a pushy sales person. We were pleasantly surprised at how much we loved this woman. Not only was she patient, juggled us and another couple without either of us noticing, really listened to each of our issues (which are polar opposite) and educated us on the brand of mattress we had done research on and all the different types. She had us timing ourselves on each mattress in different positions, gave us more than enough time to truly try these mattresses out. At one point to prove appoint Joh’ni stuck an egg in a Ziploc bag behind my husband’s neck showing how amazing the mattress supported him. We called her bluff until she slammed the egg (in the bag) to the floor and it broke. Her honesty and knowledge was unreal and we ended up deciding on the middle priced mattress something she actually pointed us to. After spending more than we expected but on what we truly needed and felt was a value considering how much she was able to discount and throw in… our mattress, box spring, adjustable frame, pillows, mattress topper & sheets came the next day (after Joh’ni worked her magic on the phone prior with the warehouse). I cannot recommend this store and this manager more. Best several hours spent shopping ever! On a side note we ended up in Toms River after going to the Mattress Firm Lacey location at opening and waiting 45 minutes outside as no employees had shown up on time. We were agitated but drove the 30 minutes on a Saturday morning in beach traffic (we are locals) to Toms River. See how desperate we were.
The service was spectacular, the district manager who assisted us was very knowledgeable and helpful and made our mattress shopping experience very enjoyable. We look forward to sleeping on our new mattress and cant wait for it to arrive!JM
I had the best experience I’ve ever had buying literally anything because of Dennis at the mattress firm in Toms River 186 route 37 east. He’s such a great guy, he took all of my needs into consideration, he even triple checked for me that I was making the right decision for my back problems he made the entire experience so calming as a person who has extreme anxiety I hate going literally anywhere and I was so panicked when we first got there but then he started talking to us and helping and I calmed right down. He’s such a great guy and gave me such a great deal. And I love my new bed, thank you dennis!!!
Dennis Grimaldi was fantastic to work with! He really heard and understood our concerns and wants and found our dream mattress! He was a pleasure to work with, he didn’t force or convince us out of our comfort zone- he truly gave us exactly what we asked for! What a joy, I would recommend him to all! Thanks Dennis!
Denis was most helpful, friendly, and help me pick out my perfect mattress. He also helped me with my deliver requests and answered all of my questions and knows a lot about beds!
Joh’ni was absolutely amazing. My husband and I went in knowing what we wanted to get. She still took the time to explain the mattress and even helped with pillows since we both complained about back and shoulder pain. We were in and out within 30 minutes. I’ll never go to anyone else for a mattress again
Joh’ni was very helpful during my visit to the store. She answered all my questions and had me lie down on several different mattresses for about 15 minutes on each one to feel the difference. No pressure at all, a pleasure to work with. Highly recommended!
Dennis was super! He was alone in a very busy store on a holiday weekend and managed to keep the customers engaged and cared for. Good job!I had questions the following day. Hugo answered them all and made the adjustments I requested. Recommend this store and these two people!
Very helpful and knowledgeableI am a repeat customer and will continue.
Johni the store manager was absolutely outstanding. She was so knowledge, actively listened to what I wanted in a bed to help alleviate my back pain. I got a top of the line bed for such a great price. If you want to have a wonderful shopping experience and feel like family, go to her store!
Very helpful. Spent a lot of time with me. Thanks
I was so impressed with Joh’ni’s knowledge and dedication to finding the perfect mattress and base. She did not pressure me and was super receptive to my wants and needs. Sleep is so crucial and Joh’ni in Mattress Firm Toms River does not shortchange. I am already sleeping better.
The delivery people were very nice and pleasant and very quick 😁
Very positive experience /mattress firm Toms River nj rt37Joh’ni had so much information for meVery professionalVery happy
Really amazing customer service. Johni was really attentive and helpful. Asked me a lot of great questions to understand what mattress would work best for me.
Dennis has gone above and beyond with his help as always. All salespeople should work as hard as he does to give the best sales service they can to customers. Thank you again !!!!
Dennis went beyond the call of duty to help me with my purple 3 bed.. great salesman give him a raise!Thanks again Dennis, much much appreciated Theresa
Went looking for a twin mattress for my son. The sales associate, Hugo Perez, was extremely knowledgeable and professional. He took the time to listen to my needs and didn’t try to sell me something I didn’t need. Overall experience was Super-Dee-Duper😊
Most pleasurable experience with Johni.
Dennis is a very knowledgeable and thoughtful salesman. He was very professional, patient and kind in offering me a great deal. I would be happy to do business with him again. Same goes for Johni, who finalized the purchase. Her attention to details and, more specifically, to our needs and every question was exceptional.Bonni was also very competent and friendly.On the whole, I was pleased with my experience at Mattress Firm.
Fast, kind, and attentive service from Joh’ni! Bought a bed in under 30 mins. Thank you mattress firm!
Joh’ni was very professional and helpful. This is the second mattress that we have purchased and it has been a pleasure dealing with her.
The salesperson was very helpful and knowledgeable she went into detail explaining the differences in the different type of mattress and she made it very easy for us to decide which one we should get.
Melodie was a wonderful help to us in finding the right mattress! Excellent experience at Mattress Firm.
Excellent service can’t wait to get our new mattress and a good nights sleep. Thank you Joh’ni
Dealt with the manager with a warranty issue..everything went smoothly. Very pleased. Been going here since they were Sleepys.
Awesome knowledgeable and friendly service. No pressure sales. Dennis made sure I understood the differences between all the mattresses that suited my needs and I chose what worked best for me. Highly recommend this store and Dennis if he is there when you are. Quality merchandise and service
Amazing customer service provided by Mr. Hugo Perez. Super knowledgeable and professional about all of the products. We ended up coming back and buying a much nicer bed than we originally intended. Thank you Hugo & Mattress firm!!
Had a GREAT experience here today with Johmi. We walked in and were immediately greeted by her. She asked us what we were looking for, we shared our needs and she was able to offer great selections. Her knowledge of the products was impressive and very informative. We felt as though she had our best interest at heart and wasnt trying sell us anything we didnt need. The entire process was smooth and easy from start to finish. We will be visiting her again when our other kids need new mattresses.
Excellent service, answered every question I had, and had the best price out of everywhere else. It was fast and easy and I would definitely go back there and purchase more.
Dennis Grimaldi was very helpful and very knowledgeable in the selection process to find the suitable bed.It was a pleasant shopping experience which is a rarity in this world..
Very happy with Dennis at Toms River mattress firm. Knowledgeable and not pushy. Explained everything in detail and easy to work with. Cant wait for delivery this Monday and try out my new bed. Recommend Dennis and Mattress Firm to anyone
I’d like to give Hugo ⭐️⭐️⭐️⭐️ More stars. He’s knowledgeable, professional and went above and beyond to accommodate us. So if anyone is looking for mattress, he’s the best person to go to because he will take time to find out what exactly his customer needs. Thank you Hugo for your help today.
My wife and I visited this store not knowing what we really wanted. Dennis Grimaldi guided assisted us in selecting a mattress that was best for our sleep style and within our budget. We did not feel pressured into purchasing anything we were not interested in buying. I recommend working with Dennis if you are in the market for a mattress.
Our sales lady was very helpful and we did our whole home in one visit
I was purchasing a mattress from out of state and spoke with Johni in Toms River. She was extremely helpful and professional. She listened to what I needed and did everything to make it happen. The experience was awesome.
Had a great experience at Mattress Firm. Joh’ni was very helpful and got me a great deal on a adjustable base.
I have a wonderful experience . I learn a lot about mattresses n quality . Manager was very profesional knew very well sales procedures n was very informative about which products the clientele needs. I was very happy to get what I really needs ..prices were very good ..I will recommend your company to family n Friends.
My wife and I purchased a Tempur- Pedic mattress at the Rte 37 store in Toms River. Our sales associate Dennis Grimaldi displayed a knowledge of sleeping systems from mattress to adjustable bed frames and even pillows that was extremely helpful in making our decision to purchase a Tempur -Pedic mattress and bed frame.
Dennis was fantastic! Kind, professional, knowledgeable, just such a pleasure to work with. Thank you Dennis!
My husband and I just bought our brand new mattress and adjustable base from mattress firm. We are extremely satisfied with the price and customer service of our past visit. Joh’ni helped us determine our mattress, stay in our price range, and was tremendously knowledgeable in her trade. She was very friendly, kind, and found us the best deal. We recommend mattress firm to anyone ISO a new bed. Ask for joh’ni! She set us up for life.
Very friendly, very knowledgeable, felt like I was their most important customer 😊 Definitely would shop there again and would recommend to friends and family!