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WNY Auto Sales & Service, Inc
3875 Delaware Ave, Tonawanda, NY 14217, United States
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WNY Auto Sales & Service, Inc
Comments
Wi
Review №1

Fantastic place to do business. Very effective communication and great people. Probably one of the best places to get a used car in town. Even comes with a warranty!

Ni
Review №2

Purchased a GMC Acadia from this garage. Problems began within 45 days of purchase and has been back 4 times. Each time a repair was supposedly done, car came back with a check engine light and different codes. Most recently, I was told by Mark the car need a whole new wiring harness. They only charged me for the part because “ They claimed they were doing me a favor and just good customer service” No favor here as the car is dead yet again and this time, it’s the exact same issue I just supposedly had repaired. Seems this shop is just trying to recoup what they paid for from my first repair. AVOID these scam artists at all costs!

Ki
Review №3

Just bought a beautiful GMC Terrain from mark at WNY AUTO SALES first let me say mark was amazing told us everything about the truck and more was very Thorough!!! The truck it’s self was clean and fresh. Not to mention the 1 year 15,000 mile warranty on a used car that’s customer service for you !! I would highly recommend that you check this place out if your in the market for a vehicle. If I could give more than 5 stars I would !!

Sa
Review №4

I purchased my car a few months ago from Mark, and it has been a great car since. The work that they do on nearly every car before they sell it makes it worth it and I have never had a location automatically include a warranty on a used vehicle. They made purchasing an easy process and helped me receive financing.

Ke
Review №5

Just purchased a truck from Mark and it was seamless and easy! Doesn’t force sales down your throat and is very passionate about doing honest work/sales. Undercoats every vehicle and includes a 1yr warranty.. look forward to bringing it in for regular maintenance with them.

rw
Review №6

I actually didn’t buy a car from Mark but I was going to initially. Due to my indecision, I decided to go a different route to get out of my current car. Mark was honest, responsive and thorough through the entire process. When I called to tell him that I was no longer going to purchase the vehicle, he was extremely nice and understanding and declined my offer that he keep some of my deposit for his trouble. I’ve had dealers that I DID buy cars from that treated me worse. I wouldn’t hesitate to recommend Mark to anyone in the market for a used car.

An
Review №7

I am so glad I found this place! Dominic has put my mind at ease whenever I take my trucks in for service. I know they are in good hands. Knowledgeable and honest, I couldnt ask for a better shop. A very personal place where you know whos doing work on your vehicle. Thank you for the excellent customer service! Highly recommend.

Si
Review №8

I always fixed everything there. Trustworthy.

Su
Review №9

Mark went above and beyond for us. Thank you. Great place to buy a car.

Sc
Review №10

I will never go to another dealership! The service we received was unbeatable - Mark found, serviced and delivered the perfect vehicle for us. We never felt like just another customer and trusted we were being taken care of every step of the way which is so hard to find in this industry. Simply the best!

Aa
Review №11

I only leave reviews for the best places in and around the WNY area. This dealership is one of the best in the area. The ownership, management, and service team are second to none. I would highly recommend anyone to purchase or have their vehicle serviced at WNY auto.

St
Review №12

Incredible no pressure sales. We love our car and look forward to having it serviced at their shop. Thank you for such an easy buying experience. We would definitely recommend this dealership to anyone looking for a used car.

El
Review №13

We have trusted Dominic with our vehicle maintenance for many years. Nobody is more honest or better priced. We purchased a new vehicle from WNY Auto Sales & Service earlier this year and the experience was so great that when we were in the market again Mark found us the exact vehicle we were looking for and got it for us in budget and on time! It felt like like one of those Christmas commercials with the big red bow

Ki
Review №14

Great service. Great prices. Friendly people. Fixed my issue fast. Would recommend! 100%

La
Review №15

I cannot say enough about this place!!First of all they fit me in for an oil change. Dominic was so thorough. Explained what was going on with entire vehicle.No pressure sale.Excellent customer service, best price for synthetic oil change!!Highly recommend them!!

Di
Review №16

Very easy buying experience. Straightforward and honest. I like that they back their cars up with a 12 month warranty. I would recommend anyone to check them out and I will definitely go back again.

Ky
Review №17

Fantastic service from Mark, was very open and personable throughout the process. Answered all questions and concerns that I had, was very friendly, and gave a very fair deal on the used 2008 Hyundai that I bought. Prices are reasonable, the car was well serviced and maintained, and he helped to take care of registering the car and fitting it for plates. The one year warranty that he offers for purchased vehicles is much more comprehensive than any other local dealer was offering on non-certified used cars in my search. I would definitely recommend a stop or call to WNY Auto Sales when looking for cars.

Ja
Review №18

Jeep Drivers: My JK 4W drive cable was cracked in two spots and thanks to the expert service at WNY Auto Sales, mechanic Dominic was able to install a new cable in 1 day. Manager Mark made sure the vehicle was returned to us washed and spiffy clean. We bring two jeeps and a Volvo to WNY Auto Sales & Service. Thanks for the great service and Happy Holidays!

St
Review №19

I recently purchased a used vehicle from WNY Auto Sales. I drove from Rochester NY to Buffalo and was very pleased with the sales manager Mark Todd. He made the process very easy and pleasant. Very honest and I will definitely buy another car from him.Give him a try😊

La
Review №20

Dominic is the best! He is an extremely hard working and honest mechanic who went above and beyond to fix our car. We are very happy to have worked with him.

Su
Review №21

Western New York Auto Sales I love that place Mark and Dominic the mechanics treat you with respect and they help you and they always have kind words to say I would highly recommend people go there to purchase a vehicle or have the vehicles work done theyre very honest and they dont take advantage of you Ive been to many dealers and mechanics and this is the only place where nobody ripped me off

Mi
Review №22

Working on a budget and having an idea of what I wanted helped me a lot!! I bought a Buick LaCrosse April 2017... Now almost a year later my car is still running strong & other then regular oil changes a tie rod & a wheel bearing I’ve had no issues!! I’ve put over 20,000 miles on it in a years time... i have high expectations for this car & have no doubt I will achieve them... hopefully no time soon but if in the future if I need another vehicle I will be returning too see what they have...

R
Review №23

Highly recommend stoping and meeting these guys I cant even begin to explain how grateful I am to have happened upon these guys ... Mark and Dominic are honest and really care about what they do. I appreciate how fast and honest you guys were with me .. Helped me when I didnt think anyone would. I love my Kia soul .. keep doing what your doing fellas it works💗 - Kayla.

Da
Review №24

Absolutely fantastic experience purchasing a car from these fine folks!!!!!Wonderful communication and it never once felt like a sales process. Thank you Mark & the others at the dealership for caring about your customers.

As
Review №25

In my 37 years I have never had such a great experience with my car breaking down. Dominic at WNY Auto Sales replaced my alternator in record time!!! and unlike other Mechanics he saved my battery when most Auto Shops would have made me buy a new one. I am so please and fortunate to have such a great, honest mechanic!!! Thank you Dominic and Thank you WNY Auto Sales!! 5 Stars for great work and 10 Stars for honesty!SincerelyPeter Lovallo

La
Review №26

Ed did everything he could just so I could go home into the vehicle I wanted. Hes an amazing car sales man and his cars are fair priced

Am
Review №27

Fantastic customer service!! Great prices and superior work. I highly recommend!!

Se
Review №28

We just bought a toyota sienna from them and it was such an easy process!!! Mark and Dom (dave ;) ) Mark the sales manager went and found us exactly what we wanted therefore i would recommend them to anyone in need they look the whole vehicle over and take care of any issues before the sale!!!

Ma
Review №29

Ive been taking my vehicles to Dominic for some time now, probably at least 7 years or so, when he was at Mr. Tire. I have never had an issue with anything when I bring my cars in. If there is something wrong he tells me, if theres a recommendation he will advise me, but he will never say this definitely needs to be done, and this definitely needs to be taken care of right away unless it is something that needs to be done. Probably the most honest mechanic I have ever met. So when i found out he was moving over i had to follow, because we all need a mechanic that we can trust! And dominic is that guy! While there yesterday, i also met the head of the sales department as well as the owner, and both are just genuine guys.

Ru
Review №30

Mark went the extra mile to ensure an excellent experience. I was working with a tight budget and not only did He find the right car for me, but he and his team made sure everything was working properly. They offer a 15,000 mile/ 1 yr. warranty which is a plus!

Ja
Review №31

I stopped in to get my oil changed the other day without an appointment. Mark and Dominic went above and beyond to make sure I was taken care of. I am so happy with the price of the services and the customer service they offered, I will definitely be back!

Ev
Review №32

I bought my current car from here I was so happy they held the car for me even though it took little longer than I expected to get the money for ready for the down payment so glad I bought the car from this place

La
Review №33

Awesome folks there, great service, fantastic pricing on vehicles. Up front and honest no doubt about it

Th
Review №34

Great service. Honest . Highly recommend.

co
Review №35

Recommend to anyone. Great place to come for a used vehicle or service.

D
Review №36

The guys at WNY Auto Sales are fair and honest..bought 1 car there and have had Dom service my familys 5 other cars..highly recommend!

jo
Review №37

Very nice dealership...the vehicles are very clean, low mileage, fairly priced, and come with a 6 month 7500 mile warranty. Mark the Sales Mgr was great to work with ...Very happy with my purchase, I highly recommend WNY Auto Sales,,,

Pa
Review №38

If you want a real good and honest machanic youll visit this garage.Plus they sell cars and trucks for an excellent price and you can finance.

Mi
Review №39

Dominic and Mark make a great team! From service to sales, theres nothing they cant handle!

Br
Review №40

I recently purchased a kia sportage and i love it! This dealer was very good at helping me take the most appropriate steps to getting it done in a timely manner! Ed and Aj were both really good and are honest and great people. I recommend them to everyone!

Jo
Review №41

Every Good Guy. i saw I Trucked I wanted I Stoped In And The Next Day It was Mine. He Workes With You. He’s Got Serval Banks He goes Threw And That’s The Key. Bad Credit Or Good Credit He will Get You In Ur New Ride..

Ma
Review №42

Finally, a mechanic that you can trust! I was quoted $200-300 in labor at other garages, but WNY Auto Sales, Inc. quoted (and charged) me only $60! They misunderstood that I needed two parts replaced over the phone rather than just 1 part, but STILL charged me only what I was originally quoted. I highly recommend them!

AJ
Review №43

Came here to get my civic fixed. The mechanic dominic was fantastic and showed me what was wrong, and fixed it promptly.

So
Review №44

Great experience thus far. Havent baught a vehicle there yet, but drove the niceset one ive seen after an exhusting search at a below market price. Ill admit, Im not an easy customer, but when it came to answering questions both Dominic and Mark had thoughtful answers delivered with sincerity. There is one other car I wanted to see before purchasing, but now Im thinking there isnt a need. Oh one last thing, i had to take an uber ride to his shop and Mark was kind enough to give me a ride back. I cant imagine a better small dealership out there. Thank you guys, youll be hearing from me very soon.

Do
Review №45

My

Ti
Review №46

Great work and service done by Dominic! Got me in and out!

Po
Review №47

Best, most honest in town!

al
Review №48

Great customer service from Dominic

Ja
Review №49

Great guys to deal with

Te
Review №50

Tolerable

Information
7 Photos
50 Comments
5 Rating
  • Address:3875 Delaware Ave, Tonawanda, NY 14217, United States
  • Site:http://wnyautosales.com/
  • Phone:+1 716-551-1972
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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