They were friendly and worked fast for my car to be ready today.
Absolutely horrible customer service. I paid $219 to get a noise fixed that was coming from my wheels and the mechanic could not fix it but tried replacing the brakes. I even brought my car to the shop 3 different times and the problem still wasn’t fixed. When I asked for a refund, the man at the desk said “I can’t just give out refunds, I’m not the owner” as if this was a joke. Stay away from this repair shop guys, these people lack experience and moral decency.
Very nice guys. Quick and didnt overcharge.
Friendly staff, went in for wheel alignment and told wait would be 2-3 hours yet job completed within 1.5 hours; comfortable wait area, staff Jose was very communicative in updating job progress. Yes, I would return for future services.
Ive been coming here since 2018, usually I come in for oil changes because theyre close to my work. But theyre not just conveniently located, they are one of the best around! Theyve worked on my vehicles spark plugs, fixed my A/C, and replaced my brakes. They are honest and thorough in explaining exactly whats going on with your vehicle. When you pick your car up, they give you a rundown on your cars current health as well as observations they noticed for future visits. Everyone is so warm and friendly, (especially Kathy)! Highly recommend them!
I’ve been using this location for a while now and always pleased with their work. I feel pretty confident they do honest work and don’t take advantage of me as a woman. I would recommend them for your car service needs.
Great customer service!
One of the best shops in town. The mechanics are very honest and professional. Great customer service and very knowledgeable in identifying my vehicle problems before doing service. Their prices are very fair. It was an overall amazing experience and I totally recommend this place.
Excellent service! Got me in and out fast. Exemplary work.
The staff and service were exceptional. They got me in and finished the work ahead of schedule. They are always prompt, respectful and enjoyable.
I will recommend this place they take care of my alignments great work
Great service, fair prices, professional and friendly staff. 100% would recommend!
Hello, sorry it took so long to get back to you. The work was great. Thank you.Paul brown
They are great, fast, honest, no fluff and you dont even have to think twice about the price cause they have already given you the best price. They close early but that just mean we get the car back earlier.
Great price on services and customer service
Tony is super helpful, gives great advice, and great prices. If you have a Costco membership, you can get a 15% discount. I service all of our familys cars here and Ive had great experiences for many years.
Very good service ask for Tony
Fair minded and good service
In this place I do not recommend it for alignment because they do not tighten the screws well and then they loosen. do not have the equipment for professional alignment
Larry, David, and Paul, helped me out of a jam when I blew a tire down the road. They helped me when I had no cash on me. These guys are the real deal and would recommend anybody to this shop.
If I could give 100 stars I would. I found this shop a few months back and I honestly never felt more welcomed and a home town feel and they honestly care about you and your car and not just trying to make a fast buck. You arent just a number here. Kathy in the office is so very sweet and so knowledgeable about cars. I will forever bring my car here. Prices are not crazy. They do amazing work and fast. And you get honest answers. Best auto shop in Torrance by far. Thank you to Yelp for amazing reviews which led me here.
Tony was extremely helpful. More interested in helping customers than making a profit. Definitely recommended.
Kathy is great! Very honest and is very specific on what needs to be done. She also doesnt mind getting her hands dirty. I highly recommend Torrance Auto Repair.
Tony is the best!! Both my mom and have been going to Torrance Auto Repair for yearsTheres no place I trust more.
Great customer service and a great team that always goes out of their way to help. They service our fleet of work trucks and always do a great job. The lady helping up front always has a great smile and chipper attitude that makes you feel welcomed.
Great service, competitive pricing in a tight market. Friendly and helpful front end staff.
I had just purchased four tires the day before, so I came in for a 4-wheel alignment. I was won over by the technicians honesty, integrity and excellence in customer service, as he explained to me that my car did not need a 4-wheel alignment as it was well within specifications and simply charged me for an inspection. I am now a customer for life. Great job Carlos!
Great auto shop! They worked on my car and fixed all its problems in a short amount of time. I was surprised that the cost was lower than I thought it would be. I will be coming back here again.
The best service around!!!! The people that work here are truly the best! Super friendly and fast service!!!
Super upset! I brought my vehicle in for a brake inspection, the person working on my vehicle was very unprofessional, rude, and was acting like he was in a hurry to leave. I was told that it was going to cost me $2,500 dollars to fix my breaks. So I could not afford that and told them to put my car back together and I left without getting it fixed. I head out on my trip and end up getting a flat tire on the back driver side. In the process of trying to change the flat tire and put the spare on I run into three cross threaded lug nuts. I would not be able to get the lug nuts off and I had to call a tow truck for help. The tow truck driver starts to take the lug nuts off and brakes three of my studs because they were all cross-threaded. Due to the lousy job there technician did is costing me hundreds of dollars to get my tire changed. If you have an option to take your car or any other place please do.. this was the worst experience Ive ever had with an auto repair company!!
Sam was awesome! He fixed a part of my car in like 20 minutes. Their costumer service is amazing! Thank you!!
This is the only place I will take my cars. They are very good. And $$$ competitive. Least costly every time for every Job, BAR NONE!
Super price. Excellent sales staff.
Had a pleasant experience with Kathy, she was very helpful and felt like I could trust her. The mechanic who worked on my car was excellent as well. I felt like I was part of the family there for a couple hours.
A fantastic place to have your car serviced. The guys are very honest and very top notch in their services!
Great customer service! I wont go anywhere else but here. I completely trust them with all my cars and they always fix any problems my cars have. 10/10.
Torrance Auto saves the day again!!! Great garage with very capable mecanics and super nice staff!!Cathy is a doll! Tony rocks! And everyone else is fantastic!!Best garage in Torrance. 100% honest They guarantee theyre work with no b.s.!!
Im so happy with the service they are professional
My guys. They trained me in general automotive aswell as heavy equipment repair
Very communicative and helpful. Helped diagnose and replace parts of my car that were so worn down they could have potentially caused another accident! Literal lifesavers. Would recommend them to anyone in the area!
I received great service. Week days very busy. Best day to go maybe Saturday
This is a repair shop that I take my work being vehicles to. I have only used them a few times but the way I have been treated I will be coming back. I had a vehicle that I wanted inspected to see everything that was wrong with it and when we decided not to go through with the repairs they did not charge us for the inspection. It was something that I was not expecting as I was quoted a cost for the inspection. I will be using them in the future and would recommend them to anybody in the Torrance area.
Im a guy who has rebuilt 3 engines, replaced 2 transmissions, and maintains all my vehicles. I found this place about 25 years ago. They corrected a problem with my Porsche that even the dealer said couldnt be fixed. I even drove from San Diego to get alignments and other services. Ive gone to a handful of other sloppy places for convenience. But seriously, I havent fond another service center that could even touch these folks at Torrance Auto Repair.
Great service at this shop! Great employees! Tony is very clear on what work needs to be done on your car! Check them out!!!
Very professional. great work friendly people good prices
Like many of the people who have written reviews, this place scammed me for a lot of money. Went in for a tire alignment and they had me sign the dotted line with a small quoted price then after they took my car for three hours, they call me and tell me they are finished with the repairs and that the total is $1k+. I didnt consent to getting these repairs done and they wouldnt let me have my car back until I paid AND the repairs werent done well, the check engine light is still on and the car still runs awfully. They practically did nothing to it. Awful place, terrible prices, friendly people is the only upside, but they will find anything wrong with your car, or even break something themselves while doing a routine check to get you to pay extremely high amounts of money for their service.
Outstanding service only place i will use
Have a business that depends on two vehicles and always receive great service from Tony and crew.
Friendly, informative&accommodating. Always the best!
This is by far the best place on the planet to get a full alignment on your car or truck
Always honest and fair prices and with out the worry of having to bring it back to refix it
Very professional, time conscious and friendly guy. I recommend you bring your car to these guys!!!
The people here are friendly and they got the job done quickly when I was in a pinch. I would definitely recommend them!
Great service, i drove in and my car was back to me in < 1 hr after full wheel alignment
It was a good customer services and nice staffs..
Best service in town see Chris he is awesomr
You decide?
Discounts for AAA members, full auto sercive center, but just came in for full synthetic oil change. Offers coffee inside
Great Service and Kathy is Awesome
Honest and excellent service. I always recommend this shop to friends and relatives.
Very helpful employees.
Went in for a brake job and came back a week later due to brakes malfunctioning. 3 days have past since there warranty work and now Im on the side of the road again for brakes. $1800 and they cant fix simple drum brakes. Worthless shop and rude.
Great experience with Tony
Great service, thank you Tony
Fast, friendly service.
Nice and warranty jobs
Bad service unprofessional people .took my minivan for water inlet pipe replacement got the van back a day after just to find out major problems on it have to do entire cooling system which it cost me $2,000 and thats not the end of the story,this place its so bad I wont recommend it even to DONALD TRUMP.
Service Actual Service!!!
Genuine Service
Excellent place they treat you very friendly